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Client Support Executive | Financial Services | Gibraltar | Competitive Salary + Benefits | Office Based | Can be offered as a Temporary or Permanent Role
Client Support Executive required for our established Financial Services client based in Gibraltar.
You will be highly flexible and adaptable as you will be required to undertake a variety of roles within the business such as working with Forex, investment funds, company marketing and IFA administration.
If you are focussed, determined, self-motivated with a strong work ethic then we would like to see your CV.
If you are a Client Support Executive and looking to take the next step in your career then this could be the role for you.
Full training will be provided.
What's on offer to you?
Can be offered on a temporary contract or a permanent basis depending on applicant
Competitive salary package
Reporting to the IFA Manager on site
What You Will Be Doing
Deliver exceptional service to new and existing clients (within standard SLA turnaround times) and provide a tailored service
Ensure a seamless onboarding process for new clients with within our standard turnaround times
Ensure a seamless onboarding process and renewal process for Gibraltar Resident applications.
Provide timely weekly Management Information on status progress of new onboarding cases
Re-balancing Trading working as part of the wider team for rebalancing trading as and when this takes place
First point of contact for incoming phone calls and office visitors
Incoming client mail and outbound client mail
Manage ongoing workflows for clients and ensure these are completed within SLAs
Working as part of a team to ensure the timely completion of bulk trading
Any other duties as requested inline with the role and the team
What You Will Need to Succeed in This Role
Computer literate
Familiar with CRM platforms
Industry, Product & Technical Knowledge
Time management skills
Organised and able to prioritise work tasks
Positive attitude and good communication skills
Strong work ethic
Results orientated
Commercial awareness
Problem-Solving - able to ‘think outside the box' to resolve challenges
Emotional Intelligence
Self-confidence - positive outlook and clear focus
Focused, Determined and Consistent
Customer Service focus
Team player
Keywords: Client Support Executive | Financial Services | Gibraltar | IFA Support | Trading Markets ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-03-27 08:09:42
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Claims and Broker Administrator | Insurance | Gibraltar | Salary c£27 -35k DOE | Hybrid plus flexibility around hours
Claims and Broker Administrator required for an expanding Insurance company based in Gibraltar.
As the Claims and Broker Administrator, you will be managing key relationships for the business with the support of the Directors.
You would be primarily focused on claims administration for their corporate client policies.
An important part of the role would be working closely, and developing strong business relationships, with their key stakeholders which include insurance companies, intermediaries and their clients.
What's on offer to you?
Genuine career progression
22 to 25 days holiday plus Gibraltar Bank Holidays
Work 1 Day from Home
What You Will Be Doing
Be familiar with the claims process for the main providers our client work with, this will involve an introductory meeting claims handlers.
It is fundamentally important to follow insurer claims protocols.
Dealing on average with ten to thirty open claims initially any given time, providing support, customer service and claims approval on behalf of insurers in some cases.
The work will involve input of claims into the system, notifying insurers promptly, diarising, key relationship management where you are required to develop a good working relationship with insurance claims handlers as well as their clients.
This will involve face to face work and therefore you must be comfortable meeting clients and insurers face to face and over the phone.
Once a thorough understanding of organisational processes and claims system is established, the role will assist in developing internal and administrative controls in order to enhance risk mitigation and optimise the claims processes.
The role will develop to include supporting the team in other areas such as renewals and you will be expected to support your colleagues with other ad hoc duties in support of the business such as claims, general queries etc.
The role may also involve a small amount of travel.
What You Will Need to Succeed in This Role
Ideally five years' experience in the insurance industry within a property claims role.
The ideal candidate would be Cert CII part or qualified or working towards the qualification.
We are looking for a team player.
Strong organisational skills, attention to detail and a pro-active approach to work.
You will be able to manage your own work load and be confident talking to clients on the phone and face to face.
Experience using Microsoft and Apple applications including Excel, Outlook, Teams etc.
and strong administration skills.
You will receive the full support and guidance of our client's senior broker.
Keywords: Claims and Broker Administrator | Insurance | Gibraltar | Property Claims | Cert CII ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-03-22 14:00:51
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Finance Manager | Commercial Sector | Gibraltar | Market Salary Package | Hybrid Working
SRG is seeking a Finance Manager for a well-established commercial company with offices in Gibraltar, the UK, and other international locations.
Working out of the company's Head Office in Gibraltar, this key Finance Manager position has emerged due to the company's continuing growth and is focused on the preparation of monthly, quarterly, and annual consolidated accounts and financial statements.
The successful candidate will report directly to the Finance Director, playing a vital role in ensuring the timely and accurate delivery of these financial reports, adhering to the company's reporting schedule and external compliance requirements. Qualified ACA, ACCA, or CPA candidates who require permits may also apply for this role.
What's on offer to you?
Working alongside Finance Director
25 days holiday
Opportunities for career progression
What You Will Be Doing
Leading the Group Consolidated Audit
Managing the Statutory Finance Team
Ensuring a precise and timely approach to statutory financial statement preparation
Overseeing the monthly consolidated management pack, guaranteeing timely and accurate delivery
Managing relationships with established audit partners
Collaborating with Group local accounting teams for monthly and annual consolidation processes
Reconciling payroll
What You Will Need to Succeed in This Role
Qualified ACA, ACCA, or CPA, ideally with experience in the audit sector
At least 5 years of experience in a similar financial accounting role
Knowledge of Financial Statements
Strong Excel skills
Ability to work independently and as part of a team
Keywords: Finance Manager |Gibraltar | ACA, ACCA, CPA | Consolidated Accounts| Financial Statements | Group Accounts ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-03-15 15:45:50
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Global Acquisition Manager | Real Estate | Gibraltar | Excellent Salary Package |
Global Acquisition Manager required for a Gibraltar-based group dedicated to the ownership, development and management of commercial and residential real estate assets across capital cities, applying a bespoke investment strategy to each geographic region.
As the Global Acquisition Manager You will be responsible for supporting the growth and expansion of our clients company, planning & executing projects that expand the group.
What's on offer to you?
Excellent benefits and bonus package
Health and pension cover
Career changing opportunity
Reporting to the CEO
What You Will Be Doing
Act as a liaison to the Chief Executive Officer in all Acquisition related activities
Communicate to internal and external stakeholders on progress, issues, and impediments across the entire acquisition process - from prioritization, analysis, internal review committee and presentations, board reviews, due diligence process, contract negotiations phase, final purchase of the asset, transition and absorption within day-to- day activities of the group
The Acquisitions Manager will be responsible for delivering within the timelines the internal analysis performed by Acquisition Analysts and appraisers, it will also be responsible for cross checking the data with the Chief Financial Officer and Chief Operating Officer
Set and coordinate all meetings in order to advance each project, define clear goals for each meeting, ensure that all parties know what they have to prepare and check that the deliverables are in fact ready for presentation beforehand.
Each analysis is presented internally and challenged by top management members that form the internal acquisition committee.
Organize tenders for the due diligence phase as requested by management and according to business specifics - typically is a combination of top tier providers submitting their offers for legal due diligence, technical due diligence, taxes and fiscal due diligence, etc.
Comprise all tenders and submit a report to top management for approval of final providers with comparisons between the offers received for each area
Ensure that the relevant directors are made aware of SPAs timelines to be signed in order to be available at specific locations
Understand project specific transaction KPI's and other project management processes to accomplish objectives set by the team
Provide status updates to Senior Management with respect to changes in scope or cost of the project
Analytically approach project management to provide accurate status reports to assist in any strategic decisions
What You Will Need to Succeed in This Role
Candidates will have at least 3-5 years of work experience in the real estate industry with a preference for candidates with real estate acquisitions experience and/or legal background in the real estate industry
Have an undergraduate law degree preferably, or alternatively an undergraduate degree in business, finance or economics
Effective interpersonal skills and ability manage multiple acquisitions in parallel
Financial modelling skills including cash flow analysis are considered a plus
Keywords: Global Acquisition Manager |Gibraltar | Real Estate | excellent salary | recruitment |
....Read more...
Type: Permanent Location: Gibraltar
Start: asap
Duration: permanent
Salary / Rate: competitive salary + benefits
Posted: 2024-03-15 10:22:31
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HR Manager | Commercial Sector | Gibraltar | £Excellent Salary plus benefits DOE |Office based plus some flexibility
The Role
HR Manager sought by a busy commercial office based in Gibraltar.
The role will be responsible for managing multiple business entities, in Gibraltar, EU offices and other international locations.
The HR Manager will have responsibility for the delivery and oversight of payroll, recruitment, performance management administration, employee relations cases, HR policies and procedures and other operational tasks and projects.
If you are an experienced HR Manager and seeking a new challenge in your career, then this could be the opportunity for you.
What's on offer to you?
Excellent Basic salary depending on experience
Benefits Package
Working with experienced management team in Gibraltar
What You Will Be Doing
Deliver an effective, efficient, and friendly operational HR service
Develop and manage the HR Information System to ensure robust and timely reporting on people
Contribute to the preparation of the Company HR manual for distribution
Manage / oversee the monthly payroll and timely reporting to the Finance department
Co-ordinate the relevant ETB forms for the employees as and when required
Ensure compliance with all employer duties and requirements as per regulation in the relevant jurisdictions
Manage the end of probation process for all new joiners
Manage the administration and reporting of the performance management processes
Manage any dismissal procedures
Manage the annual review of the employee benefits provision, benchmarking to the market
Manage the recruitment processes, ensuring that candidates and hiring managers receive a high level service and the right talent is recruited
Manage and update the HR policies as required
Manage requests for operational HR support employee enquiries, reference requests etc
Manage learning and development activities
What You Will Need to Succeed In This Role
Part CIPD qualification is ideal but not essential, experience in this kind of role is key
Knowledge of the Gibraltar market and regulations
Proven track record as a HR Manager in a similar role
Experience of operating in a busy, broad and diverse role, with a mix of team management and delivering hands-on administration and advice
A subject matter expert for the HR team on HR Policies, employee relations, practical and technical aspects of Payroll and benefits management
The candidate will be experienced in providing expert advice and coaching on ER issues
HR | Gibraltar | Regulation | Performance Management | Employees | Grievance Procedures ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-03-14 14:23:30
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Financial Analyst | Investments | Salary £Excellent Package DOE and qualifications | Gibraltar
Financial Analyst required for an established commercial investment company based in Gibraltar, with interests in UK and Asia.
The Financial Analyst will assist with reporting for group trading companies that require support in financial and debt structuring, liaising and negotiating with banks and analysing financial performance.
The Group Chairman and FD require weekly, monthly and quarterly reports to support the Group companies and for the consideration of new investments.
The Financial Analyst will be reporting to the Senior Finance Manager, and located in Gibraltar.
What's on offer to you?
An excellent salary to reflect qualifications obtained
Training and studies if required to progress career
Offices based in the most salubrious business address in Gibraltar
Excellent benefits package including discretionary bonus
What You Will Be Doing
Assist with preparation of analyses and commentary on the trading companies' financial and cash flow performance.
Assist with undertaking of analyses of investment opportunities.
Assist with ongoing monitoring of private equity investments.
Prepare documentation to support corporate administration of offshore corporate vehicles.
Prepare and circulate regular group reports.
Ad hoc duties connected with the accounts department and some administration tasks.
What You Will Need to Succeed In This Role
Graduate
Professional qualification preferable
Some experience in a finance function in industry, banking, investment or accounting
UK experience preferable
Financial analytical
Strong written and verbal communication (Native or native level English language knowledge)
Advanced in Excel and similar software
Commercial acumen
Eye for detail
Ability to liaise with staff across all levels of the business
Flexible approach to work, a team player with a positive attitude
Keywords: Financial Analyst | Group Reporting | Debt structuring | Analysis | Reporting | Excel ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Salary / Rate: Competitive + Benefits
Posted: 2024-03-05 10:48:31
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Secretary/Personal Assistant | Legal | Gibraltar | Competitive salary & benefits
Secretary/Personal Assistant required for an established Legal and Corporate Services company based in Gibraltar.
You will provide a first-class professional support service to the appointed fee earners.
The Secretary will be expected to refocus tasks and priorities periodically as required daily, to create a positive working relationship with the direct reports and their peer group.
What's on offer to you?
Genuine career progression
Excellent working conditions, benefits and holidays
Career-changing opportunity with an International Organisation
What You Will Be Doing
Act as a first point of contact and liaison for clients and colleagues, building effective working relationships and acting as a gatekeeper by answering and screening telephone calls politely and professionally.
Detailed and proactive email inbox management including checking and summarising e-mails on a daily basis.
Type correspondence and documents and prepare and send short holding, covering or similar letters when required.
Participate in regular work planning to review client work activities and requirements to meet all deadlines.
Assist with client matters, and related processes including processing new requests, starting electronic filing, applying billing rates, and preparing engagement letters.
Organise and maintain electronic and hard copy document management systems ensuring that all electronic and paper-based files are up to date and maintained at regular intervals.
Manage the diaries of allocated fee earner(s) in Microsoft Outlook to ensure efficient scheduling.
Organise extensive international travel, business trips and itineraries for fee earners including sourcing and booking flights, hotels and transport and preparing door-to-door travel packs.
Booking client and/or inter-office meetings, arranging conference calls and organising client lunches, dinners, workshops, conferences, seminars etc.
Work proactively with fee earners to ensure that documentation is produced with speed and accuracy and meets clients' expectations.
Undertake audio and copy typing, photocopying, scanning and faxing of documents and preparation of trial bundles.
Demonstrate an understanding of, and assist in coordinating the end-to-end billing process.
Support with priority clients and business development initiatives including researching information for and preparing animated or graphical client presentations.
Proofread and undertake quality checks on all work produced.
What You Will Need to Succeed In This Role
Educated to graduate level ideal.
Must hold at least 5 GCSEs (A-C) or equivalent, including Mathematics and English.
Solid, recent PA/secretarial experience at partner or director level preferably gained within a professional services environment or partnership.
Experience in fee/billing management and financial tasks.
Able to draft, type, format, prepare and produce a wide range of high-quality documentation, correspondence, statistical information, graphics, presentations and short reports.
Excellent attention to detail and accuracy.
Superior organisational, time, project and diary management skills.
Excellent knowledge of Microsoft Office, particularly Outlook, Word, PowerPoint and Excel.
Keywords: Secretary | Personal Assistant |Gibraltar | Drafting| Documents
....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-03-05 10:42:26
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Principal Engineer Development and Integration | Telecoms | Gibraltar
Principal Engineer Development and Integration required for an exciting Telecoms company based in Gibraltar.
You will lead a team and technical function that ensures the delivery of an effective, efficient, and productive environment which can cope with the fluctuations and demands of the business, within the confines of policies and budgets.
What's on offer to you?
Managed Service provider
Great career options
Excellent team culture
What You Will Be Doing
Lead a technical function as determined by the Company, in relation to a specific remit of technology and/or infrastructure, across relevant markets and countries.
Strive for 100% availability of the customer-facing service.
Operationally maintain and continuously improve the technical function.
Dimension the technical function in line with business requirements, including growth and sparing.
Apply best practices as defined by standardisation committees, industry bodies and vendors.
Track vendors' technology evolutions and lifecycle.
Lead the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities of the technical function.
Be responsible and accountable for the quality and performance of the technical function.
Coordinate and assure security aspects of the technical function.
Manage the resolution of customer-initiated complaints and defects within committed service levels attributed to the technical function.
Lead and manage the delivery of projects within the specific remit of the technical function.
Be responsible and accountable for drafting, collating, and maintaining a repository of documentation in relation to the technical function.
What You Will Need to Succeed In This Role
Expert-level in various programming and scripting languages (Python, Bash).
Proficient with database technologies - Oracle, PostgreSQL and MySQL.
Proficient with working with Unix and Linux based server architectures.
Previous experience in leading development teams.
Ability to work with cross-functional teams.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent communication and interpersonal skills.
Knowledge of telecommunication environments essential.
Experience with quality assurance frameworks such as ISO27001 advantageous.
Keywords: Principal Engineer Development and Integration |Gibraltar | Telecoms ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive slary + benefits
Posted: 2024-02-27 12:27:21
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Principal Engineer Fixed Voice & IMS Core | Telecoms | Gibraltar / Spain / UK | Remote
Principal Engineer Fixed Voice & IMS Core required for an exciting Telecoms company based in Gibraltar.
You will lead a team and technical function that ensures the delivery of an effective, efficient, and productive environment which can cope with the fluctuations and demands of the business, within the confines of policies and budgets.
As Principal Engineer Fixed Voice & IMS Core you will be responsible for the delivery of an excellent service, through the efficient architecture, engineering, and application of technology.
What's on offer to you?
Managed Service provider
Great career options
Excellent team culture
What You Will Be Doing
Lead a technical function as determined by the Company, concerning a specific remit of technology and/or infrastructure, across relevant markets and countries.
Strive for 100% availability of the customer-facing service.
Operationally maintain and continuously improve the technical function.
Dimension of the technical function in line with business requirements, including growth and sparing.
Apply best practices as defined by standardisation committees, industry bodies and vendors.
Track vendors' technology evolutions and lifecycle.
Lead the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities of the technical function.
Be responsible and accountable for the quality and performance of the technical function.
Coordinate and assure security aspects of the technical function.
Manage the resolution of customer-initiated complaints and defects within committed service levels attributed to the technical function.
Lead and manage the delivery of projects within the specific remit of the technical function.
Be responsible and accountable for drafting, collating, and maintaining a repository of documentation concerning the technical function.
Define and execute multi-year roadmaps that align to the technical strategy and business objectives.
Manage and maintain an information exchange relationship with operational counterparts.
Support sales and marketing counterparts concerning the specific remit of technology and/or infrastructure:
Assist with a pre-sales function, if required.
What You Will Need to Succeed In This Role
At least eight years of demonstrable experience working in a communication service provider environment, either directly or indirectly.
Expert-level understanding of telecommunication and IP protocols (SIP-T/I, RSTP, SS7, SIGTRAN, IPSEC).
Solid understanding of PSTN and PLMN concepts, together with a working understanding of modern telecommunications infrastructure.
Experience with Ericsson IMS infrastructure is considered mandatory.
Experience with Broadworks AS would be advantageous.
JCNIE or CCIE qualified.
Equivalency will be considered.
The following functions will be within remit, but it is expected that operational activities will, in full or in part, be undertaken by specialist teams.
Software infrastructure supporting PNFs, VNFs and CNFs.
Hardware infrastructure supporting PNFs, VNFs and CNFs
*.
Keywords: Principal Engineer Fixed Voice & IMS Core |Gibraltar | Telecoms ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-02-27 12:01:05
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Principal Engineer | Telecoms | Gibraltar / Spain / UK | remote
Principal Engineer required for an exciting Telecoms company based in Gibraltar to lead a team and technical function that ensures the delivery of an effective, efficient, and productive environment which can cope with the fluctuations and demands of the business, within the confines of policies and budgets.
As the Principal Engineer you will be responsible for the delivery of an excellent service, through the efficient architecture, engineering, and application of technology.
What's on offer to you?
Managed service provider
Excellent benefits
Long term career opportunities
What You Will Be Doing
Lead a technical function as determined by the Company, in relation to a specific remit of technology and/or infrastructure, across relevant markets and countries.
Strive for 100% availability of the customer-facing service.
Operationally maintain and continuously improve the technical function.
Dimension the technical function in line with business requirements, including growth and sparing.
Apply best practices as defined by standardisation committees, industry bodies and vendors.
Track vendors' technology evolutions and lifecycle.
Lead the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities of the technical function.
Be responsible and accountable for the quality and performance of the technical function.
Coordinate and assure security aspects of the technical function.
Manage the resolution of customer-initiated complaints and defects within committed service levels attributed to the technical function.
Lead and manage the delivery of projects within the specific remit of the technical function.
Be responsible and accountable for drafting, collating, and maintaining a repository of documentation in relation to the technical function.
Define and execute multi-year roadmaps that align to the technical strategy and business objectives.
Be responsible for leading and developing a highly effective technical team within the specific area of technology and/or infrastructure as determined by the Company.
Keep oneself and one's team abreast of developments within the industry.
Including, the participation in standardisation committees, vendor, and industry forums.
Develop and maintain subject-matter expertise, in respect to the technical function.
Operationally lead and supervise one's team.
Be responsible for the drafting of individual appraisals.
Uphold good governance and ensure compliance with standards, policies, and procedures.
Support operational counterparts concerning the specific remit of technology and/or infrastructure
What You Will Need to Succeed In This Role
At least eight years of demonstrable experience in CSP IP/MPLS networking.
Expert-level understanding of protocols (BGP, OSPF, ISIS, EVPN, SR, …) and security.
Solid understanding of cloud concepts and software-defined networks: public, private and hybrid.
Experience with Juniper (mandatory) and Cisco (desirable).
Other manufacturers would be advantageous.
JCNIE or CCIE qualified.
Equivalency will be considered.
Keywords: Principal Engineer |Gibraltar | Telecoms | Remote ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-02-27 11:51:06
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Technical Product Manager| Cybersecurity | UK (Cheshire) | Office based
Technical Product Manager required for a global leader in the cybersecurity sector based in Cheshire.
You like to be organised and you put energy into achieving your goals.
You enjoy working with a team and are happy to support team members with their daily activities and personal development even if this means regular interruptions during your working day.
You have a track record of gaining the respect of the team you work with.
You are able to see the bigger picture in order to prioritise tasks and you are not afraid to make difficult decisions.
You are driven to win, take pride in the quality of your work, and are committed to ensuring the success of your products.
You are comfortable dealing with conflict as it arises.
What's on offer to you?
Share options
8% employer pension contribution.
Life assurance: 4x salary.
Income protection: full pay for first 6 months of incapacity followed by 75% of salary plus pension contribution.
Private medical insurance (Bupa).
Holidays: 25 days plus public holidays.
What You Will Be Doing
Overseeing the development and delivery of one of our key cyber security products
Planning product development schedules and releases
Owning the development and delivery processes for your product
Business analysis activities including epic and story scoping and elaboration
Managing the day to day tasks of the development team using agile methodologies
Acceptance of features as they are developed to ensure they meet requirements and are at the required quality level
Running agile ceremonies, including daily stand-ups and monthly retros
Monthly progress reviews of team members and holding regular feedback conversations
What You Will Need to Succeed In This Role
Organised.
You are naturally organised and have experience applying organisation in a software development environment
Requirements analysis.
You are able to understand the requirements of our users and build these into good quality epics and stories that can followed by the development team
Agile methodologies.
You have experience of working with agile software development methodologies including Kanban and Scrum
End-to-end product delivery.
You are able to manage the full development process through analysis, development, acceptance and release to customers and always aim to deliver a high quality product to customers
Keywords: Technical Product Manager | Security | Scrum | Kanban
....Read more...
Type: Permanent Location: Cheshire, England
Start: ASAP
Duration: Permanent
Posted: 2024-02-26 13:31:13
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Network Access Engineer | Telecoms | Gibraltar |
Network Access Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Genuine career progression
New project team
Lots of new technology
What You Will Be Doing
Configure, provision, and install physical hardware.
Undertake client assessments and site surveys, including wireless surveys, and physical audits.
Consistently and diligently deliver tasks ensuring quality output and Client experience.
Support and contribute toward new network design architectures.
Aid in the Design, Testing & Validation of enterprise architectures, including network upgrades.
Resolve outages and troubleshoot error conditions on network platforms.
Engage vendors as required for support.
Execute vendor instructions to resolve issues and incidents.
Carry out day-to-day activities including service installations, support requests, troubleshooting and system maintenance.
Support new product deployments with installation, integration, testing, documentation, and training.
Develop methods and Standard Operating Procedures for troubleshooting (SOPs).
May work closely with Customers, directly or indirectly through Sales, to identify network needs and solutions that impact network design and support requirements.
Perform team tasks with other members of the group
What You Will Need to Succeed In This Role
Bachelor's degree in Engineering, Computer Science, Telecommunications or a related field or equivalent work experience in a network engineering or operations environment.
Industry standard networking qualifications.
Experience with configuration and administration of routers and switches.
Understanding of firewalls and concepts - ACL's, NAT, IPSEC, and SSL.
Good understanding of DNS, DHCP, TACACs, Radius and other commonly used protocols.
Exceptional customer relationship management skills.
Good knowledge of LAN (Ethernet) based products
Strong technical expertise in maintaining and troubleshooting enterprise level complex network infrastructures to include LAN, WAN, Firewalls, and related networking environments.
Strong technical knowledge in network enterprise infrastructure design, dependencies and documentation.
Basic Knowledge of Ethernet Switching technologies and Protocols.
Good knowledge in IPv4, IPv6, QoS, Multicast, MPLS, IP Routing Protocols (ISIS, OSPF, BGP).
Demonstrated troubleshooting and diagnostic capabilities.
Good understanding on Fibre Optic Networks and Ethernet services types.
Experienced with services testing (EtherSam, RFC2544, Etherbert)
Linux administration skills.
Experience of scripting in Python is desirable, but not essential.
Experience of working in Data Centre environments.
Excellent command of spoken and written English.
Keywords: Network Access Engineer |Gibraltar | IPv4 | IPv6 | Fibre optics ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Compeitive Salary + Benefits
Posted: 2024-02-26 13:28:30
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VIP Account Manager - Native or Equivalent level French | iGaming | Malta OR Cyprus
A French speaking - VIP Account Manager is required for one of our clients to be based in either Malta or Cyprus.
You will be fully accountable for the top value customer segments establishing a good and long-lasting relationship with them with the focus on increasing customer loyalty through exclusive Events and customized offers.
What's on offer to you?
Annual gross salary: EUR 25,500
Annual Performance Bonus
Increase in salary after probation period
Breakfast items daily
Food Allowance
Group Medical Plan
Personal Development allowance
Referral Bonus Scheme
Relocation allowance to Cyprus or Malta
Free Transportation
26 days annual leave
What You Will Be Doing
Building strong relationships with valuable customers and provide superb service tailored to them.
As part of your proactive daily routine, you will be carrying out daily review, overall monitoring as well as individual VIP performance and ensuring that bonuses, physical gifts, and hospitality rewards are offered in accordance with business requirements.
Handling customers' day to day queries and complaints, via phone, chat, and emails, including out of hours, when necessary, to provide the VIP with personal and ‘competition beating' service.
Ensuring that promotions are consistent, timely, attractive, cost-effective, and relevant and aligned with other areas of the business.
Finding the cause as well as the appropriate course of action in order to reactivate churned accounts
Working towards the VIP team targets
What You Will Need to Succeed In This Role
6 months previous hands-on experience in Customer Service and/or Account Management in the online sector
Native level French and fluent English both oral and written is a must
Good knowledge of Microsoft Excel
Very personable, sociable and enjoy talking to people from all walks of life
Great organisation, relationship building, planning and prioritisation skills, with strong attention to detail
Analytical mind and ability to manage promotional risk
Self-starter with a positive, can-do attitude and good problem-solving skills
Commitment to provide world-class service to valuable customers
Available to work shifts & weekends
Able to travel abroad whenever is needed to host event and to meet VIP customers
Keywords: VIP Account Manager - Native French | iGaming | finance | excellent salary | recruitment |
....Read more...
Type: Permanent Location: Malta
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 13:26:27
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Corporate Services Administrator | Financial Services | Malta | Competitive Salary + Bonuses | Hybrid
Corporate Services Administrator required to join the team of our esteemed client based in Malta.
This opportunity is perfect for someone who thrives in a dynamic, fast-paced environment and is looking to make a significant impact in the corporate services sector.
The Corporate Services Administrator will be bilingual English and Maltese.
Our client has just moved to new state of the art premises in Malta and they want you to be part of their success.
They offer an attractive salary, work-life balance, superb environment and a transparent career path.
What's on offer to you?
Christmas bonus
Summer hours July-August
Social Events
Employee Schemes
10 days study leave per year if required
What You Will Be Doing
Setting up of new companies, preparation and submission of statutory filings
Maintaining company registers
Minute taking during board meetings
Liaising with the Registry of Companies and any other regulatory authorities
Assisting with work permit applications and immigration schemes
Ensuring that our system/database is always kept up to date with accurate and correct information
Providing support to the Legal team when required
Administrative tasks, which arise from day-to-day
What You Will Need to Succeed In This Role
Possess a tertiary level of education
A minimum of one year working experience in the corporate services sector
Able to work on own initiative whilst also be a team player
Excellent spoken and written communication skills in English and Maltese
Very organised and able to meet strict deadlines in a timely manner
Keywords: Corporate Services Administrator |Malta | Financial Services | Corporate Services | Registry of Companies| Board Meetings
....Read more...
Type: Permanent Location: Malta
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 13:24:29
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Audit Manager | Commercial Services Company | Malta | Competitive Salary plus benefits package | Hybrid
Audit Manager required for an expanding corporate service company based in Malta.
They are currently looking to hire a Qualified ACCA or ACA or similar Audit Manager to manage a growing team due to an increase in their portfolio of industry clients.
They have over 30 years of established clients they manage, and offer practical knowledge in taxation, legal advisory and the provision of general corporate services.
The Team are all qualified professionals with an excellent reputation in the Malta location but also have a presence on an international basis.
What's on offer to you?
Hybrid - 4 days office / 1 day home
Christmas Bonus
Annual salary review
Summer hours during July/August
Various annual social events
Employee Assistance Programme
APS Employee Scheme
Working hours can be flexible - 07:30/08:45 - 16:30/17:45
What You Will Be Doing
Providing guidance to the rest of the team when on client Audit.
Deliver high-quality audit and assurance service, including preparing and reviewing audit plans.
Providing on-the-job training to part qualified staff.
Managing your own client portfolio.
Ensuring that clients are dealt with in a timely manner and deadlines achieved.
Performing technical reviews of audit work.
Effectively manage the Audit process with appropriate consideration of audit risk issues and accounting technical matters.
Liaising with other departments to ensure the smooth delivery of the audit process.
Demonstrate expertise in primary accounting frameworks (mainly IFRS and GAPSME) and in related financial reporting matters.
What You Will Need to Succeed in This Role
You must be a fully qualified Accountant through ACA, ACCA or the equivalent.
In possession of a warrant to practice as a Certified Public Accountant and hold a Practising Certificate in Auditing.
Thorough knowledge of IAS, GAAP and IFRS.
Leadership skills.
Pro-active, organized, and self-motivated.
An excellent eye for detail.
Meticulous, flexible with a can-do approach to work.
Excellent interpersonal skills.
Keywords: Audit Manager |Malta |ACCA |ACA |Qualified |Audit and Assurance ....Read more...
Type: Permanent Location: Malta
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 13:23:03
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Audit Associate | Corporate Services | Malta | Competitive Salary Package plus study support | Hybrid
Audit Associate required for an expanding corporate service company based in Malta offering great career opportunities for both ACA, ACCA Part Qualified and University Graduates.
The Audit Associate will be part of a growing team due to an increase in their portfolio of industry clients.
Our client has over 30 years of established clients that they currently manage, Malta and Internationally based, and offer practical knowledge in taxation, legal advisory and the provision of general corporate services.
The Audit Associate will have a minimum of 1 years' experience in a similar audit role, speak English, Maltese and ideally Italian but not essential and be on their way to studying ACCA or similar.
Candidates with just a Degree in Finance or Accounting or other relevant subjects can also apply for a training contract.
What's on offer to you?
Hybrid - 4 days office / 1 day home
Christmas Bonus
Yearly salary increments
Summer hours during July/August
Various social events
Employee Assistance Programme
APS Employee Scheme
10 days study leave per year
Working hours - 07:30/08:45 - 16:30/17:45
What You Will Be Doing
Being part of client audit engagement teams.
Being involved in planning, executing, and completing financial audits.
Acquire working knowledge of the client's business.
Accurately review client's base financial data to ensure accuracy
Use multiple Accounting Software's and Excel to assist with reporting
What You Will Need to Succeed in This Role
Currently studying for an ACCA, ACA or a recognized University Accounting Degree
Proficient in Microsoft Office software programs,
Strong communication skills, both written and spoken, in English, Maltese, and preferably also Italian.
Ability to balance multiple priorities and complete assignments within time constraints and deadlines
Ability to quickly adapt to changing client and business dynamics
Efficient coupled with a good eye for detail
Risk awareness and high integrity when dealing with confidential information
Self-motivated, proactive with a positive ‘can do' attitude
Strong organizational skills and attention to detail
Keywords: Audit Associate |Malta |Graduate |ACCA Part Qualified |ACA Part Qualified |Audit and Assurance |Training Contract ....Read more...
Type: Permanent Location: Malta
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 13:22:12
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Accounting Associate | Commercial Services | Malta | Up to 30,000k | Hybrid
An Accounting Associate is required for an exciting company based in Malta.
Our client is currently growing their Accountancy team and are on the lookout for a motivated and self-driven candidate to join an existing team of professionals, whose main duties include the preparation of client financial statements and providing assistance in the preparation of other financial reports.
What's on offer to you?
Hybrid - 4 days office / 1 day home
Christmas Bonus
Yearly salary increments
Summer hours during July/August
Various social events
Richmond Employee Assistance Programme
APS Employee Scheme
10 days study leave per year
Working hours - 07:30/08:45 - 16:30/17:45
What You Will Be Doing
Building strong working relationships with clients;
Works as an effective team member to accurately complete project components and tasks, including:
Preparing, maintaining, updating and finalising accounting data
Processing of non-technical and technical information in accounting systems
Preparation and submission of personal tax returns for sole traders
Preparation and submission of VAT tax returns for clients
Preparation of Management Accounts
Preparation of Trial Balances
Preparation and maintenance of cash books
Preparation and maintenance of accounting journals
Dealing with the relevant regulatory and supervisory authorities
What You Will Need to Succeed in This Role
Currently reading for ACCA or equivalent;
Working experience within an accounting team would be considered an asset;
Proficient in Microsoft Office software programs.
An advanced level in Microsoft Excel would be considered an asset;
Strong communication skills in English and Maltese, both written and spoken.
Ability to balance multiple priorities and complete assignments within time constraints and deadlines;
Ability to quickly adapt to changing client and business dynamics;
Efficient coupled with a good eye for detail;
Risk awareness and high integrity when dealing with confidential information;
Self-motivated, proactive with a positive ‘can do' attitude;
Strong organisational skills and attention to detail.
Keywords: Accounting Associate |Malta | Microsoft Excel | VAT | Accounting Data | Trial Balances ....Read more...
Type: Permanent Location: Malta
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 13:16:19
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Trainee Company Administrator | Legal | Gibraltar | £Excellent Salary plus training and benefits | Office Based
Trainee Company Administrator required for an established Legal company based in Gibraltar.
As the Trainee Company Administrator, you will assist the Company Manager and Team in the delivery of professional and skilled trust and company secretarial services to a large portfolio of the firm's client companies based in Gibraltar and/or in international locations across the world.
You will ideally be a recent Graduate or high achieving school leaver or have worked in Financial Services for the last 2 years or so and are seeking to improve upon your position.
What's on offer to you?
Genuine career progression
Mentor available daily for training
Full academic training provided for ICSA or similar
What You Will Be Doing
Assist the Company Manager and Team to manage the administration of client structures on a daily basis and gain the opportunity to develop, practise and gain experience in company management.
Ensure procedures, standards and protocols are adhered to and uphold sound working practices to the satisfaction of key internal and external stakeholder/regulators, compliance and auditors.
Under the supervision of the Company Manager and/or senior colleagues liaise with clients and intermediaries on a daily basis and develop and maintain good client relation skills, gaining clients' confidence and that of other professionals.
Work and behave in a professional manner.
Diligently undertake duties assigned and delegated by the Company Manager and/or senior colleagues and follow all reasonable instructions.
Keep confidential any information obtained concerning the Firm, its clients and their business
Answer telephone calls to the department politely and professionally, assisting callers and redirecting enquiries to other team members where necessary.
Digitise documents using document scanning hardware and software and ensure these are accessible and retrievable by filing them on Viewpoint under the correct client, matter and/or departmental system folders.
Produce minutes and other documentation as required using precedents and templates.
Provide administrative assistance to the team throughout the day.
What You Will Need to Succeed In This Role
Sound intellectual skills evidenced by a strong academic background to graduate level or equivalent combination of education, training and work experience.
Knowledge of MS Office suite - Excel and Outlook essential.
Excellent written, verbal, and face to face communication skills
Demonstrates excellent organisational, time, project and diary management skills
Client orientated with the ability to handle highly confidential information and maintain high levels of confidentiality and discretion at all times.
Keywords: Trainee Company Administrator |Gibraltar | Legal | Graduate | ICSA ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: £18000 - £23000 per annum + Competitive salary plus benefits
Posted: 2024-02-26 13:06:29
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Senior Management Accountant | Technology | Gibraltar | Competitive Salary package |Hybrid
Senior Management Accountant required for an expanding International Digital/Technology company with one of their bases in Gibraltar.
You will ideally be qualified ACCA or CIMA or similar or in final stages, be professional yet a charismatic individual, leading from the front in this dynamic team.
As the Senior Management Accountant, you will have solid demonstrable expertise to ensure that month end management accounts are accurate and produced to the International HQ on deadline.
What's on offer to you?
Genuine career progression within an International Company
25 days holiday plus Gib days
Extensive benefits package
Study support if required for later stages of ACCA or CIMA or similar
What You Will Be Doing
Preparing timely, accurate and reliable monthly management accounts to deadlines set by Group Finance
Responsible for reconciliations and audits of balance sheet control accounts
Controlling expenditure within the business and ensuring that expenditure is in line with budget
Compiling strategies that will reduce business costs
Overseeing financial reporting and procedures and continuously identify opportunities for improvement
Assisting Financial Controller with production of month end reports and year end regulatory reports
Supporting multiple markets, UK, Europe and International
Presenting reports to senior management to aid with business decision making
Supporting the Financial Controller with any other ad hoc work
What You Will Need to Succeed In This Role
Sound practical knowledge of accounting principles, at least 5 to 7 years' experience in a similar role
A dynamic professional with excellent Excel skills
Experience of working in a technology/digital environment is ideal, for example Crypto, online gaming or pre-paid card environment would be useful
ACCA or CIMA qualified or close to qualifying
Be fluent in English, spoken and written
Have an eye for detail, be accurate, proactive and able to work with minimum supervision
Highly developed organizational skills as will be working towards tight deadlines
Ability to work in a cross-cultural team environment
Good communication skills, be able to correspond with all levels across the company
Team player
Keywords: Senior Management Accountant |Gibraltar | Reporting | Month end | Advanced Excel ....Read more...
Type: Permanent Location: Gibraltar, Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 13:05:09
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Regulatory Reporting Manager | Insurance | Gibraltar | c£70k plus LTIP and benefits | Office based, some flexability
Regulatory reporting manager required for an exciting, busy Insurance company based in Gibraltar.
Reporting to the CFO, the remit of this role covers all aspects of SII reporting, analysis and planning.
The Regulatory reporting Manager will be a qualified accountant (ACA/ACCA) with 3+ years of PQE with significant experience of SII reporting.
You will have the organisational ability to deliver a solid reporting process with the insight and emotional intelligence to challenge the inputs to the process and anticipate issues.
What's on offer to you?
Genuine career progression
Attractive LTIP scheme
What You Will Be Doing
Work closely with the accounting team, Group Actuarial Reserving and Group Capital teams to prepare regular solvency ratio forecasts, stress testing and other scenarios
Preparation of ad-hoc analysis to support business decisions such as dividends, reinsurance placements and investment options
Preparation of information submissions to meet ad-hoc data requests from the GFSC
Develop and maintain good relationships with the wider finance, risk and actuarial team, working closely with all teams to understand and be able to challenge processes and data such Solvency II Technical Provision models, calculations, and other reporting to the Reserving Committee
Maintain and enhance a strong financial control environment within all processes noted above, including an assessment of current process and system provision and the potential to develop the current process or implement new solutions.
Stay close to the Group's Solvency II Internal Model Programme (including deferred tax/LACDT) and projections
Work closely with the actuarial reserving and capital teams on regular data quality assessments in line with Solvency II requirements and the Group's Data and System Policy
What You Will Need to Succeed In This Role
Qualified Accountant ACA, ACCA or similar
Strong academic record
Worked in a similar role for at least 3 years
Current Solvency II knowledge
Technical Accounting skills
Advanced excel and reporting skills
Self-discipline and high- level attention to detail
Keywords: Regulatory Reporting Manager |Gibraltar | Insurance | Solvency II | Group Data | Actuarial Reserves ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 13:00:15
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Financial Analyst - Property (commercial and private real estate) | Commercial Office | Gibraltar | Competitive Market Rate Salary plus Benefits| Office based
Property Financial Analyst required for an expanding commercial Family Office based in Gibraltar.
You will ideally have a back ground in real estate or commercial property and it would be an advantage if UK property market has been covered in your experience, for example, as a Property Estates Manager, Construction or property project expertise.
You will also be able to provide financial modelling, commercial and analytical support on Property Estate transactions for example debt refinancing and asset acquisition.
Working closely with the Senior Management, the Financial Analyst will cover all aspects related to these transactions including any new business.
The Financial Analyst will ideally have some experience in REIT, Property, Construction, Retail, Asset Management, Private Equity, Pension Funds, Hedge Funds and Corporate Finance.
What's on offer to you?
Genuine career progression and the opportunity to expand your knowledge from experts in this field
Generous salary package including bonus and benefits
25 Days holiday plus Gib Bank Holidays
What You Will Be Doing
Researching and analysing property deal flow and producing clear summaries to enable decision making
Designing, amending and updating models (ranging in complexity) for business needs
Running scenarios on the models and producing outputs for internal purposes including:
Deal modelling
Creation of transaction models based on standard template models
Performing sensitivity and scenario analysis
Quality assessment of sell side models
Ad hoc modelling
Assistance with creation of standard template models
Building ad hoc DCF models (single asset or portfolio)
Involvement in review process -formula and analytical review on integrity of internal models
Supporting assessment and due diligence
Due Diligence including liaison with advisors
Data Room evaluations
Wider Geographical and Economic review which would impact on the deal
Market Research
Require a strong command of the real estate markets and business, with a good understanding of macro trends and historical perspective.
Maintain statistics and analysis for the real estate markets
Detailed study of the real estate market for trends, micro and macro factors affecting the market etc.
hence they must possess solid research ability
What You Will Need to Succeed in This Role
Ideally a Bachelor's degree in Real Estate, Business, Economics, or in a related field
Some understanding of Debt and Equity Modelling, training can be provided
High level Excel and big data processing
Ability to work under own steam
Proven ability to work under pressure
Strong IT skills including financial modelling on Excel
Good understanding of private equity, investment risk and real estate investments
Prior exposure to commercial real estate properties/assets, including multifamily, senior living, SH, mixed-use, retail, industrial, and office is ideal
Keywords: Real Estate Analyst |Gibraltar | Financial Analyst |Debt and Equity Modelling| Commercial Property |Private Equity ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 12:55:37
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Operational Resilience Manager | Insurance | Gibraltar/UK | Competitive salary plus LTIP| Office based, some flexibility
Operational Resilience Manager required for an expanding Insurance company based in Gibraltar.
You will coordinate and support the continuous resilience of the company's intermediaries within the Group, overseeing best practice and leading the implementation of a robust Operational Resilience framework.
This will include ensuring the business is identifying and controlling operational resilience risks, engaging stakeholders, creating documentation and process and delivering the framework on time.
The Operational Resilience Manager will always be required to work with a high level of professionalism and confidentiality.
The Operational Resilience Manager can be based in the UK or Gibraltar office with a very high degree of collaboration involving time spent in both jurisdictions.
What's on offer to you?
Genuine career progression with a FTSE 100 company
25 Days plus Gibraltar days
Some flexible working
A new role, so the opportunity to manifest it as you want to make it
What You Will Be Doing
Expedite the delivery of the Operational Resilience and Third-Party framework, ensuring that it is embedded in the organisation and in line with regulatory obligations.
Leading activities and discussions around the Operational Resilience eight steps, including regular review of existing Important Business Services and identification and scoping of new ones.
Reviewing change activity across the business to assess and understand potential Operational Resilience impacts and determine requirements.
Engaging and collaborating with stakeholders across the business acting as an advocate for Operational Resilience and driving standards, best practice, and requirements.
Performing scenario testing across all areas, dependencies such as third parties and departments to assess current resilience state and identify gaps.
Tracking Operational Resilience vulnerabilities to ensure they are remediated by the July 2026 deadline, and proactively identifying new ones that need to be addressed and controls, risks, and mitigations.
Developing and producing Operational & Third-Party Resilience MI & reporting.
Support and attend the relevant governance committees and working groups within the business.
What You Will Need to Succeed in This Role
Ability to build strong working relationships with Senior Managers and provide a valuable contribution to decision making
Effective influencing skills and a collaborative team working approach.
Strong connection to outside world, understanding of Regulatory expectations and industry trends (knowledge of GFSC expectations an advantage)
Strong communication and presentation skills, including to senior internal and external stakeholders and in formal settings such as Board meetings.
Strong analytical skills.
Customer focused.
The ability to articulate, build and maintain effective relationships with stakeholders and deliver both challenging and positive messages.
Keywords: Operational Resilience Manager |Gibraltar |Insurance |GFSC | Third Party Framework |Regulation and Risk Controls
....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 12:54:07
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Lawyer | Financial Services | Malta | Competitive Salary + Benefits | Hybrid
Lawyer required to join the legal team of our prestigious client based in Malta.
This role is a fantastic opportunity to contribute to a diverse and dynamic legal environment, offering the successful Lawyer a breadth of experiences and challenges.
You will be bilingual English and Maltese.
Our client has just moved to new state of the art premises in Malta and they want you to be part of their success.
They offer an attractive salary, work-life balance, superb environment and a transparent career path.
What's on offer to you?
Christmas bonus
Summer hours July-August
Social Events
Employee Schemes
10 days study leave per year if required
What You Will Be Doing
Assisting with ongoing legal work on corporate, immigration, contractual, employment, data protection, compliance, shipping and regulatory matters
Drafting of legal and corporate documents
Assisting with immigration matters, including the compilation of documents for work permits applications and residency applications
Reviewing and maintaining the Firm's policies
Supporting ongoing client requests which fall within the Legal Team's expertise
Monitoring updates within various legal fields
Liaising with competent authorities on behalf of clients as may be required
Conducting legal research and providing detailed analysis of cases and jurisprudence
Taking command of various projects as they may arise
Attending meetings with clients and providing support to the Legal team
Assisting with any administrative work which may be required
What You Will Need to Succeed in This Role
Possess a Master of Advocacy (M.
ADV) degree or an equivalent degree
A minimum of two years' working experience in a similar environment
Strong working knowledge of legislation and regulation
Able to work on own initiative whilst also be a team player
Excellent spoken and written communication skills in English and Maltese
Very organised and able to meet strict deadlines in a timely manner
Keywords: Lawyer | Malta | Legal | Corporate Law |Contract Law |Data protection |Shipping |Regulatory
....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-26 12:52:12
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Business Analyst | Telecoms | Gibraltar | Office based
Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required.
As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.
What's on offer to you?
Exciting Telecoms company with growth plans
Lots of new projects
Working with the senior management team
What You Will Be Doing
Operationally maintain and continuously improve the functions within the business or technical domain
Dimension in line with business requirements
Apply best practices as defined by standardisation committees, industry bodies, and vendors
Track vendors' technology evolutions and lifecycle
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain
Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives
Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company
Business Process Analysis
Analysing and optimizing business processes related to telecommunications services such as:
Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements)
Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1)
Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)
Identifying areas for improvement and recommending solutions
Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as:
Concept to Market (C2M)
Lead to cash (L2C)
Trouble to resolution (T2R)
What You Will Need to Succeed in This Role
5+ years' experience in a Business Analyst role
Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale).
An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist
Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale)
ITIL / eTOM models
Experience with Agile, Scrum
Keywords: Business Analyst | Gibraltar | Agile | Telecoms ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-02-26 12:16:02
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Night Agent - Travel Operations| Luxury Travel Industry | Malta | Competitive Salary + Yearly Bonus | 100% Remote | Work From Home
Night Agent - Travel Operations is required for our esteemed client based in Malta, a leader in the travel industry known for its modern approach to business and dedication to employee welfare.
This innovative company offers an excellent pathway for career progression, nurturing a supportive and dynamic work environment.
The Night Agent - Travel Operations will enjoy the flexibility of working 100% remotely and attractive bonuses.
Ideal for those passionate about providing top-tier corporate travel services, this role promises a rewarding and enriching career journey within a luxurious and forward-thinking setting.
Join us and elevate your career in corporate travel advisory to new heights.
What's on offer to you?
Competitive Salary + Yearly Bonus.
Night Shift 22:00 - 6:00, shifts can include weekends.
Work From Home.
Working from home bonus.
What You Will Be Doing
Assist corporate clients in planning and coordinating their travel arrangements.
Provide expert advice on travel options, including nights, accommodations, and transportation.
Manage travel itineraries and ensure all arrangements are booked and confirmed.
Research and negotiate rates and discounts with airlines, hotels, and car rental companies.
Coordinate and arrange meetings, conferences, and special events.
Stay up-to-date with travel trends, industry news, and travel regulations.
Handle and resolve any issues or complaints from clients in a professional manner.
Assist with statistical and financial records
What You Will Need to Succeed in This Role
Minimum of 2 years of experience in corporate travel planning or a related field.
In depth IATA knowledge, including the use of Central Reservation System Amadeus.
Excellent communication and interpersonal skills.
Attention to detail and ability to multitask.
Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to work independently and as part of a team.
Understanding of travel regulations and policies.
Ability to work in a highly-pressured and dynamic environment, and ability to adapt to an increase in travel requests.
Critical thinker and problem-solving skills.
Supports 24/7 environment.
Keywords: Night Agent - Travel Operations | Remote | Travel Industry | Excellent Salary | Bonuses | Recruitment | ....Read more...
Type: Permanent Location: Malta
Start: asap
Duration: permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-02-22 12:06:47