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Customer Service - Motor Claims Handler
Location - Eastleigh (Hybrid Working)
Salary - £24,100 per annum (increasing to £25,600 within 18 months)
Hours - 37 ½ hours per week, 5 days per week or part time full days available (between Monday - Friday 8.00am - 9.00pm, Saturday - Sunday 9.00am - 5.00pm)
Are you ready to be the reassuring voice our client's customers rely on? Join their vibrant team in Eastleigh as a Motor Claims Customer Service Advisor.
No prior insurance experience necessary - just bring your eagerness to learn and enthusiasm for customer service.
Our client offers a balanced work-life schedule with a 37 ½ hour week.
Shifts are set in advance, allowing you to plan around your personal commitments.
After your probationary period, enjoy additional flexibility such as a four-day workweek dependent on Company needs.
Main Responsibilities:
Guide customers through their policy coverage to ensure they fully understand their benefits.
Provide a stress-free experience by addressing customer concerns with clarity and empathy.
Assist in creating new claims and ensure thorough understanding of customer needs.
Handle enquiries from brokers and partners to ensure continuous progress.
Ensure accurate processing of claims with comprehensive training provided.
Manage challenging calls professionally and efficiently.
Deliver outstanding customer service, prioritising customer satisfaction.
Identify potential fraud indicators and make informed decisions through effective questioning techniques.
Maintain consistently high standards in handling calls.
To be successful as a Motor Claims Customer Service Advisor, you need to have the following skills/experience:
Prior customer service experience preferred but not required; we prioritise attitude and potential.
Passion for delivering exceptional customer experiences.
Resilience to handle tough situations with a positive outlook.
Strong verbal and written communication skills, with an ability to simplify complex concepts.
Eagerness to learn in a fast-paced environment.
Team player mindset, thriving in collaborative environments.
Can-do attitude with a commitment to fostering an inclusive team culture.
In exchange for your hard work and commitment, our client offers the following amazing benefits:
A competitive pension for which our client will pay twice the amount.
Generous amount of holidays with the option to buy up to 10 additional days.
Regular salary reviews
Discretionary annual bonus based on personal and company performance
Life assurance of 4 x salary with the option to flex up
Return to work programme scheme
Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz.com).
Support groups- well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more
So, if you are looking to join a company where you will be rewarded for your hard work, apply today! ....Read more...
Type: Permanent Location: Eastleigh, England
Start: ASAP
Duration: Permanent
Salary / Rate: £24100 - £25600 per annum + excellent benefits
Posted: 2024-04-18 18:13:06
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Customer Retentions Advisor
Salary: £24,000 - £25,000 per annum
Location: Bournemouth/Poole area
Hours: 37 ½ hours per week
Contract: Full Time, Permanent
Our client, a highly respected specialist insurance company, is looking for a passionate and professional individual to join their Retentions/Renewals team.
Working as a Retention Advisor, your role is to retain existing policy holders in the household Insurance market.
In this telephony-based position, you will manage a portfolio of customers whilst working with Insurers, management agencies and the administration team to ensure continued retention of existing business ensuring you meet the clients diverse customer needs and requirements.
Main Responsibilities:
Managing clients within the retention cycle
Making outbound calls to existing customers to discuss their upcoming renewal
Adherence to the requirements laid out by the FCA in terms of compliance and customer risk
Build relationships with 3rd party Insurers and Underwriters
Upselling additional products, seek cross sale and referral opportunities where applicable
Providing first class customer service through advice and expertise
In order to be successful in this Retentions role, our client is looking for someone who has:
Excellent communication skills - listening and building relationships with customers as it's important that you really get to know and understand their requirements.
You have amazing problem-solving skills -you will need to come up with tailor made solutions as our client doesn't have a "one size fits all" approach for their customers
No previous experience required as our client offers on-site training, workshops, coaching and will support you through industry qualifications.
Professional and ambitious
A great team-player
In return for your hard work and commitment, our client offers fantastic benefits including:
25 days holiday, increasing to 27 days through service (plus bank holidays)
Access to a Healthcare Cashplan, which gives you access to lots of different benefits
Excellent training and development schemes with accelerated career progression
Company funded CII professional qualification
Enhanced maternity and paternity policies
Cycle to work loan scheme
Discount on gym membership across the UK
Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
Access to hundreds of high street retailer discounts
Employee Assistance Programme
....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £24000 - £25000 per annum + excellent benefits
Posted: 2024-04-18 11:14:24
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Insurance Consultant
Salary: £25,000 - £28,000 per annum + Monthly Bonus
Location: Bournemouth
Hours: Monday to Friday working (1 half Saturday every 4 weeks with the time back in the week (37.5 hours per week)
Our client, located on the Bournemouth/Poole border, are looking for people to come and join their growing vibrant team of Insurance professionals.
As an Insurance Consultant operating in the Insurance broking market your role will be diverse and fast paced.
You will be required to contact customers and support them with their Insurance needs.
Working with a panel of Insurers you will be required to problem solve, identify solutions and sell Insurance products using a consultative process.
Main Responsibilities:
Generating New Business through direct enquiries
Inbound and outbound calls to service and generate customers
Identifying cross sale opportunities
Delivering a fully compliant service to our customers
Effectively managing a pipeline of customers in a timely manner
Liaising and building relationships with Underwriters and Insurers
Completing internal underwriting
Processing policy amends and changes
In order to be successful as an Insurance Consultant, you need to have:
Previous experience in a customer service role
Sales experience is preferred, but not essential
Previous experience in hitting targets
Confident and professional
Adaptable
Problem solving and prioritisation
Ability to multi task and to manage own time effectively
Excellent verbal and written communication skills
In return for your hard work and commitment, our client offers fantastic benefits, including:
Aviva Digi Care
Critical Illness Cover
Cycle to Work Scheme
Employee Assistance Programme (EAP)
Group Life Assurance
Group Income Protection
Insurance Discounts
Mental Health First Aiders
Nuffield Health Assessment
Christmas and Summer parties
So, if you're interested in starting a career in Insurance/Financial Services, where you receive exceptional training and opportunities to become qualified, APPLY TODAY! ....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £24000 - £28000 per annum + Uncapped Commission
Posted: 2024-04-18 11:07:32
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German Speaking IT Support
Location: Bournemouth (Hybrid Working)
Salary: £25,000 per annum, plus annual performance bonus
Hours: Monday - Friday, 40 hours per week
Our client, based in Bournemouth, offers end-to-end solutions to their customer's business problems.
Not only do they have offices in the UK, but also Spain, US, New Zealand, the Philippines and South Africa.
Their end-to-end sales and marketing solutions in multi-languages help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses better, faster and more efficiently.
Our client is looking for passionate and professional German speaking individuals to join their successful team.
No experience required! Just the desire to kick start a career in technology sales.
Main Responsibilities:
Answer inbound calls and technical queries on the IT software we provide.
Build rapport and nurture relationships, identifying opportunities to up-sell.
Ensure excellent customer support, direct escalations to the respective stakeholders.
Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning.
In order to be successful in this role, you need to have the following skills/experience:
Speak German as your FIRST language and easily communicate to decision makers across the German market
Self-motivated, proactive, flexible and curious
Desire to improve, receive feedback and be coached to win in tech sales
Our client offer a fantastic and elite training program, so no previous technical experience necessary! They also offer great benefits and development opportunities.
To find out more, APPLY TODAY! ....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £28000 per annum + excellent benefits
Posted: 2024-04-18 10:53:57
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German / English Speaking Customer Support Consultant
Location: Ringwood, Hampshire (Hybrid Working)
Basic Salary: £24,960 - £28,360 (OTE)
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY! ....Read more...
Type: Permanent Location: Ringwood, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: £24960 - £28360 per annum + excellent benefits
Posted: 2024-04-18 10:46:53
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German / English Speaking Customer Support Consultant
Location: Docklands, London (Hybrid Working)
Basic Salary: £24,960 - £28,360 (OTE)
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY! ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: £24900 - £28360 per annum + excellent benefits
Posted: 2024-04-18 10:39:52
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Trainee IT Sales Executive
Salary: Up to £30,000 DOE with uncapped sales bonus
Location: Ferndown, Dorset
Hours: Monday - Friday
Our client is a thriving business technology company based in Ferndown.
They are looking for a professional and driven Sales Executive to join their Sales team.
If you're an aspiring salesperson, this could be the role for you.
With significant investment in your training and development, fantastic earning potential and a history of success, our client is the best place to kickstart your career.
Supported by a team with an average length of service of 15 years, you'll have opportunities to progress into roles like Account Management and New Business.
There's no sales experience necessary, you just need ambition, great communication skills and a drive to succeed.
Main Responsibilities:
Engaging with key decision makers through business-led conversations.
Developing an understanding of customers' businesses and what drives them.
Building successful B2B relationships to book meetings for the New Business team.
Achieving KPIs by identifying and qualifying commercial opportunities.
Researching target vertical markets to become an expert in your field.
In order to be successful as a Trainee IT Sales Executive, you need to have the following skills/experience:
Exceptional communication skills and a knack for building rapport
Ambition and a desire to challenge yourself
A positive and proactive attitude
Passion for finding the right solutions to help the customers succeed
In return for your hard work and commitment, our client offers fantastic benefits, including:
Competitive salary of up to £30,000 per annum with uncapped bonus
Flexible and hybrid working options when established
Investment in industry-led training
Tailored development opportunities
Generous holiday allowance
Private medical insurance
Financial health services
Enhanced matched company pension scheme
Mental health support from trained Mental Health First Aiders
Annual summer and winter parties
Sustainable travel schemes
Significant annual sponsorship through our Community Fund
So, if you want to be part of an integral team within a successful, agile and forward-thinking company, apply today! ....Read more...
Type: Permanent Location: Ferndown, England
Start: ASAP
Duration: Permanent
Salary / Rate: £24000 - £30000 per annum + excellent benefits
Posted: 2024-04-18 09:53:43
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Business Development Manager
Location: Ferndown Industrial Estate, BH21
Salary: Starting from £26,000 per annum, plus Company Bonus
Hours: Monday - Friday 8.00am - 4.30pm
Contract: Full Time, Permanent
Are you a Telemarketing Executive looking to further progress your career in a professional and fast paced environment? Full of self-belief, confidence, and a hunger to overachieve? This is an exciting opportunity to join an expanding, family-owned business who are seeking focused, ambitious and strategic individuals to become part of their team as an established Telemarketer.
Our client, based in a state-of-the-art office in Wimborne, is very well established in the office design and refurbishment industry, with offices located in Wimborne and London.
Main Responsibilities:
Identifying potential business targets and strategically building rapport with the contacts.
Forming relationships with new businesses and their decision makers.
Book appointments for designers to visit.
Providing a fantastic and knowledgeable experience to each potential client.
Adhere to Company procedures.
In order to be successful in this role, our client is looking for someone who has:
Has experience in B2B and speaking with decision makers.
A proven track record at lead generation and hitting KPI's.
Excellent communication skills - listening and building relationships with clients as it's important that you really get to know and understand their requirements.
You have amazing problem-solving skills and a strategic mind - our client doesn't have a “one size fits all” approach.
So, if you are looking for a forward thinking and innovative company where you can reach your full sales potential, APPLY TODAY! ....Read more...
Type: Permanent Location: Wimborne, England
Start: ASAP
Duration: Permanent
Salary / Rate: £26000 - £30000 per annum + excellent benefits
Posted: 2024-04-18 09:47:11
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Lead Pricing Analyst
Salary: Circa £60,000 per annum, plus annual bonus
Location: London (Hybrid Working)
Contract Type: Permanent, Full Time
Our client, an esteemed Insurance Company, has been consistently recognised as a UK Top Employer for the past three years.
They are seeking a highly skilled Lead Pricing Analyst to join their team in London on a hybrid basis.
The Lead Pricing Analyst will plan and deliver pricing related projects to deadline and quality standards.
They will directly influence the future growth and profitability of the business.
The role will involve the management of detailed analysis of data using sophisticated actuarial and statistical techniques in order to recommend pricing actions which increase volume and profit.
In addition, the Lead Pricing Analyst will build pricing capability and core skills within the business, as well as influence the strategic direction of the risk pricing team.
Main Responsibilities for the Lead Pricing Analyst:
Management, development and coaching of Pricing Analysts and Senior Pricing Analysts.
Develop, validate, review and approve predictive and machine learning models.
Development and delivery of up to date and accurate datasets for modelling, pricing and monitoring.
Development and maintenance of pricing models and support for their deployment.
Carry out pricing analyses and prepare recommendations for senior stakeholders.
Carry out deployment/send instructions for rate releases and review of rates into rate engine/live environment.
Develop a balanced view of current and future pricing performance by combining MI, modelling results and company targets.
Maintenance of records to coordinate pricing decisions and implementation across teams, decision making bodies and implementation pathways.
Execution, development and project management across all stages of the price control cycle as required.
Manage the use of our price positioning and competitor analysis in order to decide/recommend, as appropriate, changes to optimise the competitive positioning and contribution per policy.
Inform and influence senior management and heads of department.
Deputise for the Senior Pricing Manager or Manager where required, including meetings with senior management.
The successful Lead Pricing Analyst will have the following:
Educated to degree level or equivalent in a numerical discipline.
Experience in insurance pricing or related analytical background
Highly skilled in the use of programming language (e.g.
SAS) to manipulate data.
Experience in SOME of the following predictive modelling techniques e.g.
Logistic Regression, Log-Gamma GLMs, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Support Vector Machines and Neural Nets
Experienced in the use of a programming language (e.g.
R, Matlab, Python)
Experience of Emblem and Radar
Experience of using analytics to solve complex business problems.
Effective coaching of junior staff and development of pricing skills.
Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors.
Ability to convey advanced statistical concepts to a non statistical audience.
Self motivated, with the drive, energy and ability to work on own initiative.
Very strong planning, prioritisation and organisational skills.
In return for your hard work and commitment, our client offers fantastic benefits, including:
Flexible Working - our client gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc.
Minimum of 31 days holiday (inc.
bank holidays) and you can buy and sell days.
Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness.
Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.
Partner Life Assurance and Critical Illness cover
Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover
Deals on various gadgets including Wearables, Tablets and Laptops.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £50000 - £70000 per annum + excellent benefits
Posted: 2024-04-18 09:41:24
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Lead Pricing Analyst
Salary: Circa £60,000 per annum, plus annual bonus
Location: London (Hybrid Working)
Contract Type: Permanent, Full Time
Our client, an esteemed Insurance Company, has been consistently recognised as a UK Top Employer for the past three years.
They are seeking a highly skilled Lead Pricing Analyst to join their team in London on a hybrid basis.
The Lead Pricing Analyst will plan and deliver pricing related projects to deadline and quality standards.
They will directly influence the future growth and profitability of the business.
The role will involve the management of detailed analysis of data using sophisticated actuarial and statistical techniques in order to recommend pricing actions which increase volume and profit.
In addition, the Lead Pricing Analyst will build pricing capability and core skills within the business, as well as influence the strategic direction of the risk pricing team.
Main Responsibilities for the Lead Pricing Analyst:
Management, development and coaching of Pricing Analysts and Senior Pricing Analysts.
Develop, validate, review and approve predictive and machine learning models.
Development and delivery of up to date and accurate datasets for modelling, pricing and monitoring.
Development and maintenance of pricing models and support for their deployment.
Carry out pricing analyses and prepare recommendations for senior stakeholders.
Carry out deployment/send instructions for rate releases and review of rates into rate engine/live environment.
Develop a balanced view of current and future pricing performance by combining MI, modelling results and company targets.
Maintenance of records to coordinate pricing decisions and implementation across teams, decision making bodies and implementation pathways.
Execution, development and project management across all stages of the price control cycle as required.
Manage the use of our price positioning and competitor analysis in order to decide/recommend, as appropriate, changes to optimise Ageas' competitive positioning and contribution per policy.
Inform and influence senior management and heads of department.
Deputise for the Senior Pricing Manager or Manager where required, including meetings with senior management.
The successful Lead Pricing Analyst will have the following:
Educated to degree level or equivalent in a numerical discipline.
Experience in insurance pricing or related analytical background
Highly skilled in the use of programming language (e.g.
SAS) to manipulate data.
Experience in SOME of the following predictive modelling techniques e.g.
Logistic Regression, Log-Gamma GLMs, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Support Vector Machines and Neural Nets
Experienced in the use of a programming language (e.g.
R, Matlab, Python)
Experience of Emblem and Radar
Experience of using analytics to solve complex business problems.
Effective coaching of junior staff and development of pricing skills.
Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors.
Ability to convey advanced statistical concepts to a non statistical audience.
Self motivated, with the drive, energy and ability to work on own initiative.
Very strong planning, prioritisation and organisational skills.
In return for your hard work and commitment, our client offers fantastic benefits, including:
Flexible Working - our client gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc.
Minimum of 31 days holiday (inc.
bank holidays) and you can buy and sell days.
Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness.
Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.
Partner Life Assurance and Critical Illness cover
Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover
Deals on various gadgets including Wearables, Tablets and Laptops.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £50000 - £70000 per annum + excellent benefits
Posted: 2024-04-11 14:35:25
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Garden Centre Retail Assistant
Location: Henley-On-Thames, RG9 3AG
Salary: Minimum £11.50 per hour
Hours: Full Time/Part-Time, weekend working required
Our client, a highly reputable family run garden centre, is looking for a passionate and hardworking individual to join their friendly team.
After another exceptionally busy year they are now looking for a new member of the team to provide excellent customer service and to be an integral part of future growth.
As a Garden Centre Retail Assistant, your main responsibilities will be:
Providing outstanding customer service with a smile
Operating the till and serving customers
Greeting customers and providing advice
Answering the phone
Assisting customers with carrying items to their car as required
Pricing and merchandising products
General housekeeping to ensure high standards of presentation is maintained
Carrying out everyday duties such as stock replenishment, stock taking and lifting and moving stock
Skills/Experience required for the role:
Previous customer service experience is essential.
Must be fit and capable of manual work as the role will involve bending and lifting.
Excellent communication and customer service skills with the ability to quickly build a good rapport with customers, colleagues and suppliers.
Basic level of IT literacy.
Highly organised with high attention to detail and accuracy.
Ability to remain calm in busy periods.
Able to work on own initiative.
This position is initially a temporary role but is likely to become permanent after 12 weeks for the right candidate.
So if you are interested, apply today!
....Read more...
Type: Permanent Location: Henley-On-Thames, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: £11.50 - £12.00 per hour
Posted: 2024-04-08 10:10:29
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German / English Speaking Customer Support Consultant
Location: Docklands, London (Hybrid Working)
Basic Salary: £29,286 per annum + bonus
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY! ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: Up to £29286 per annum + Bonus
Posted: 2024-04-08 10:04:25
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German / English Speaking Customer Support Consultant
Location: Ringwood, Hampshire (Hybrid Working)
Basic Salary: £29,286 per annum + bonus
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY! ....Read more...
Type: Permanent Location: Ringwood, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: £29000 - £29300 per annum + excellent benefits
Posted: 2024-04-08 09:45:31
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Holiday Home Sales Consultant
Location: Ringwood, Hampshire
Salary: £25,000 per annum, OTE £70,000
Hours: 40 hours per week (weekend working required)
Contract: Full Time, Permanent
Our client operates family-friendly woodland holiday parks in the Dorset/Hampshire countryside.
They are looking for a charismatic and professional Sales person to join their team in Ringwood.
As a Holiday Home Sales Consultant, you will be responsible for achieving the sales targets as set by the company based on number of units sold and revenue generated
Main Responsibilities:
Act on all possible sales opportunities from a wide variety of sources including face to face, website and telephone enquiries.
Carry out park and facilities tours with all prospective customers.
Proactively work with existing owners with a view to upgrading.
Take responsibility for the whole Holiday Home sales purchase process from lead to completion.
Sales administration.
Take responsibility for the final unit check, demonstration of appliances and hand over.
Take delivery of units and prepare both new and used for demonstration.
Provide a high level of customer care to all potential, new and existing customers.
Offer and arrange finance if required.
Take part in both on and off site promotions (Eg Caravan show).
Actively use and maintain the CRM system ensuring that all information logged is accurate and timely.
Proactively manage all leads and enquiries ensuring a consistent follow up.
Proactively seek potential Holiday Home Owners on park.
Be visible to all customers on park ensuring all Show Ground stock is merchandised and open in peak periods
In order to be successful in this sales role, our client required the following skills/experience:
Previous experience of dealing with the public
Strong computer literacy skills
Sales focused with a passion to succeed
Driven with the ability to work un-supervised
Ability to work within a team
Excellent communication and people skills
Self-motivated with the ability to work under pressure
Excellent negotiator
Must hold a UK driving license as may be required to travel to other holiday parks
In return for your hard work and commitment, our clients offers great benefits, including:
Generous OTE of £70k
Mobile Phone
Free Leisure Membership
And much more…
....Read more...
Type: Permanent Location: Ringwood, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £70000 per annum + excellent benefits
Posted: 2024-03-27 11:20:04
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Senior 3D Product Designer
Salary: £45,000 per annum
Location: Poole, Dorset
Hours: Monday - Thursday 9.00am - 5.00pm, Friday 9.00am - 4.00pm
Contract: Full Time, Permanent
Our client pioneers inventive products crafted for enduring quality.
They seek a vibrant, adept Senior Product Designer to spearhead the evolution of their small domestic appliances line.
Possessing a keen attention to detail, inventive prowess, and a passion for thriving in dynamic design environments, you will embody focus, determination, diligence, and effective communication skills.
Situated in their Poole office, you will lead new product development endeavors, leveraging technical expertise and imaginative flair to deliver compelling solutions to the market.
Main Responsibilities:
Take overall ownership of all product design through conception, CAD execution and prototyping whilst consistently working at pace.
Work closely with the Account Managers to set design requirements, based on information from internal teams and consumer research.
Apply an understanding of high volume manufacturing processes and materials.
Deliver concepts in-line with the critical path.
Evaluate and improve designs for cost efficiency and manufacturing improvements.
Create and communicate 3D CAD rendered ideas, effectively and professionally.
Collaborate directly with the UK and China based teams, using existing developed products and components where necessary to reduce development lead times and increase speed to market.
To be successful as a Senior 3D Product Designer, you need to have the following skills/experience:
Degree level technical qualification in Product Design or Industrial Design Engineering.
A strong portfolio with four years or more of proven experience in a Product Design environment with strong Industrial design skills and a proven track record of success.
A creative thought process with a self-motivated drive to deliver commercial product solutions.
Experience in delivering real-world products to market with relevant experience in the consumer domestic appliance space.
Excellent project management skills with an enthusiastic hands-on approach.
Experience in plastic manufacturing processes.
Knowledge of any of the following design software and techniques in both 2D and 3D: Fusion 360, Solidworks, Creo, Rhino, 3DsMax.
Experience with rendering packages such as Key Shot is an advantage.
Ability to interpret technical drawings and translate these into a usable format for manufacturing.
Excellent hand drawing / sketching 2D visualisation skills.
Ability to collaborate with cross functional team members.
Ability to travel independently as and when required.
In return for your hard work and commitment, our client offers great benefits, including:
Great team culture, within a supportive, stable and progressive business.
Competitive holiday allowance.
Pension scheme.
Free parking.
External benefits and reward scheme.
Generous staff discount.
....Read more...
Type: Permanent Location: Poole, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £45000 per annum + excellent benefits
Posted: 2024-03-27 11:11:28
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Customer Service Consultant
Salary: £23,795 per annum
Location: Ringwood, Hampshire
Contract: Full Time, Temp to Perm
Hours: 40 paid hours per week
Shifts: A rota is supplied every two weeks with your working hours.
Typical working hours for this role are Monday - Friday 7.00am - 3.30pm, and 9.30 am - 6.00 pm.
You occasionally may be required to cover weekends when required by the business.
The weekend shift will cover the hours between 9.00am-5.30 pm.
Our client, a highly successful outsourcing provider, is looking for a professional and passionate customer service expert to join their team in Ringwood.
As a Contact Centre Consultant, you will be responsible for responding to emails, answering calls, dealing with customer queries on the system.
You will be communicating directly with customers on the phone, by email, social media and live web chat.
The purpose of the job is to provide a fantastic customer experience by always responding quickly and professionally.
In order to be successful in this role, you need to have the following skills:
Confident with IT systems
Previous customer service experience
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return for your hard work and commitment, our client offers fantastic benefits, including:
Working culture of fun and sociable team environment
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Apprenticeships qualifications and career flight path schemes
Recognition and reward schemes with Love to Shop Voucher rewards.
Cycle to work scheme
....Read more...
Type: Contract Location: Ringwood, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: Up to £23795 per annum + excellent benefits
Posted: 2024-03-22 13:35:01
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Customer Service Advisor
Location: Bournemouth
Salary: £24,000 per annum (increasing to £25,500 after probation)
Hours: Monday-Friday 8:30am - 5:30pm with 1 in every 6 Saturdays 9am - 12pm
Our client, a well-established company in Bournemouth, is looking for a passionate and professional customer service professional to join their friendly team.
Reporting to the Customer Service Manager, the Customer Service Advisor is responsible for achieving customer satisfaction by providing effective communication with both clients and suppliers.
Main Responsibilities:
Responsible for answering all incoming calls and dealing with the query raised or direct the call to the relevant department.
Responsible for listening to client queries and understanding the client's needs and provide support and advice to the queries that the clients raise.
Ensuring that ‘issues' are escalated to the Customer Service Manager where needed.
Ensure that all allocated ‘issues' are dealt with promptly, that all relevant parties are updated accordingly and that the ‘issues' are all completed in a timely and efficient manner.
Responsible for contacting the supplier to discuss the points highlighted by the client and provide effective correspondence with the supplier on behalf of the client.
Ensure that all client deliveries are checked and that the purchase order is updated accordingly to reflect this.
Responsible for handling all emails received and provide relevant answers to the queries raised.
If the email is not appropriate for their own response the Customer Service Advisors are responsible for allocating the content of the email to the relevant department.
Responsible for looking for ‘emergency suppliers' where necessary and check their documentation to ensure compliance against regulatory standards
Responsible for the maintenance of client records, this includes change of company name and change of locations.
Assist with any projects that are set by the management team.
In order to be successful in this Customer Service role, you will need:
Strong verbal and written communication skills
Exceptional organisational skills and the ability to work in a fast-paced environment
As well as the standard Company benefits on offer, our client offers other great perks, including:
Newly refurbished offices in central Bournemouth
Onsite gym
Break-out areas
Complimentary healthy beverages, such as fruit and breakfast cereals
So, if you're looking for your next step in your career with a great Company, APPLY TODAY!
....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £24000 - £25500 per annum + excellent benefits
Posted: 2024-03-19 18:56:03
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Customer Service Executive / Scheduling Assistant
Location: Ringwood, Hampshire
Salary: £30,000 per annum, plus bonus
Hours: Monday - Friday between 7.30am - 5.30pm
Contract: Full Time, Permanent
Are you an experienced customer service professional with some experience of working with the trades industry? If so, our client could have a fantastic opportunity for you!
They are looking for a Customer Service / Scheduling professional to join their expanding team.
Their continued success in their industry means exciting opportunities for employees!
As a Customer Service Scheduling Executive, you will be required to schedule appointments via call/email/chat for drainage experts to resolve customer drainage issues.
Main Responsibilities:
Provide excellent customer service in a fast-paced environment.
Dealing with enquiries from customers via incoming calls/email/webchat.
Managing multiple tasks, i.e.
multiple web chat conversations at the same time
Diary management / scheduling appointments.
Speaking with Drainage Engineers to arrange the callout to the customer.
In order to be successful in this role, you need to have the following skills/experience:
Previous experience working within a fast paced customer service environment.
Some previous experience in scheduling appointments or managing diaries for Engineer callouts.
Background working as a tradesman or dealing with tradesman.
Excellent organisational and communication skills.
Self-sufficient and proactive.
So, if you are looking for a forward thinking and innovative company where you can reach your full potential, APPLY TODAY! ....Read more...
Type: Permanent Location: Ringwood, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £30000 per annum + Bonus
Posted: 2024-03-19 14:26:09
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Telemarketing Executive
Location: Ferndown Industrial estate, BH21
Salary: Starting from £26,000 per annum, plus Company Bonus
Hours: Monday - Friday 8.00am - 4.30pm
Contract: Full Time, Permanent
Are you a Telemarketing Executive looking to further progress your career in a professional and fast paced environment? Full of self-belief, confidence, and a hunger to overachieve? This is an exciting opportunity to join an expanding, family-owned business who are seeking focused, ambitious and strategic individuals to become part of their team as an established Telemarketer.
Our client, based in a state-of-the-art office in Wimborne, is very well established in the office design and refurbishment industry, with offices located in Wimborne and London.
Main Responsibilities:
Identifying potential business targets and strategically building rapport with the contacts.
Forming relationships with new businesses and their decision makers.
Book appointments for designers to visit.
Providing a fantastic and knowledgeable experience to each potential client.
Adhere to Company procedures.
In order to be successful in this role, our client is looking for someone who has:
Has experience in B2B and speaking with decision makers.
A proven track record at lead generation and hitting KPI's.
Excellent communication skills - listening and building relationships with clients as it's important that you really get to know and understand their requirements.
You have amazing problem-solving skills and a strategic mind - our client doesn't have a “one size fits all” approach.
So, if you are looking for a forward thinking and innovative company where you can reach your full sales potential, APPLY TODAY! ....Read more...
Type: Permanent Location: Wimborne, England
Start: ASAP
Duration: Permanent
Salary / Rate: £26000 - £30000 per annum + excellent benefits
Posted: 2024-03-18 15:26:29
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Customer Service Agent
Salary: Up to £28,000 per annum + Bonus
Location: Southampton
Contract: Full Time, Permanent
Hours: 37 ½ hours per week.
(Working shifts from 8.00am to 8.00pm Monday to Friday, and Saturday 9.00am to 2.00pm)
Our client, an award-winning fintech business is looking for a Customer Account Manager to join their team in the centre of Southampton.
They are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9.
As a Customer Account Manager, you will be directly responsible for the collection of payments, in line with company policies and procedures when customers are both up to date and in arrears.
You will need to work with the customer to understand their financial and personal circumstances in order to build a relationship with them and tailor an affordable, acceptable, and sustainable repayment strategy based on the customer's needs.
You will need strong negotiation skills which are delivered with empathy, as well as the ability to overcome objections.
Main Responsibilities:
Manage existing customer loan accounts on an ongoing basis, proactively identifying potential issues/problems and recommending/implementing solutions.
Liaise with all customers including those up to date, for general maintenance of an account and for the collection/arrangement of outstanding payments.
Maintain the highest quality of customer service through communication and negotiation, using appropriate methods and tools available to facilitate the rehabilitation of customer's accounts
Take ownership and accountability when making business and customer orientated decisions whilst ensuring Treating Customers Fairly principles are maintained and exceeded.
To work with customers and understand their financial and personal circumstances so that a suitable and affordable payment arrangement can be agreed
Support the generation of Management Information and reports
Identifying potential customer vulnerability or potential detriment and acting pro-actively to help
In order to be successful in this Customer Service role, you need to have:
Excellent communication skills
Strong interpersonal and relationship skills
Ability to listen, empathise, negotiate and inspire confidence
Ability to excel under pressure and when working to tight deadlines
Unquestionable integrity
Desirable (but not essential):
Understanding regulations (CCA), money laundering rules, data protection and treating customers fairly.
Proven track record in collections
Financial Services Experience
In return for your hard work and commitment, out client offers fantastic benefits, including:
Pension Scheme
Bonus
Life Cover (4x basic salary)
Cycle to work scheme
Dental scheme
22 days holiday + bank holidays (rising by one day after each completed year of service to up to a total of 25 days per annum)
Perkbox
Career Development
Access to free GP and counselling support services
Various social events
So if you are looking for a fantastic company where you can grow and develop your career within financial services, APPLY TODAY!
....Read more...
Type: Permanent Location: Southampton, England
Start: ASAP
Duration: Permanent
Salary / Rate: £23400 - £28000 per annum + excellent benefits
Posted: 2024-03-18 12:21:20
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Technical Customer Support Advisor
Location: Poole, Dorset
Salary: £27,000 per annum (salary increase after probationary period)
Hours: Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.00pm
We are recruiting for a Technical Customer Support Advisor to join a well-established business with offices located in Poole and Christchurch, Dorset.
If you currently perform well in a busy, friendly team where you all collaborate to deliver the best possible outcome for your customers then this could be a great opportunity for you.
Duties and Responsibilities include:
Providing technical support to customers regarding queries with products purchased
Managing key customer accounts within the brands businesses.
Build strong working relationships with clients.
Answer expected level of incoming calls and handle customer enquires methodically and professionally.
Cross selling products and promotions.
Process customer purchase orders through the systems with accuracy and attention to detail.
Proactively call customers to offer alternatives to out of stock products and resolve any technical queries.
Communicate clearly with other departments to ensure customer orders and enquiries are fulfilled on time
Recording details of all enquiries onto the Customer Services database and responding to product enquires and complaints
Solve customer queries and complaints as they arise, delivering great service levels
Build relationships across the business to ensure the customer journey is seamless and the Sales, Warehouse and Customer Service departments are always working together
Experience and Knowledge:
A minimum of 12 months experience in a fast-paced customer service environment is essential
Previous experience working in a technical customer service environment
Good general standard of education including Maths and English
The ability to use Excel to a basic level
The ability to communicate politely and effectively with internal and external clients in relation to product queries and issues
Attention to detail to ensure that work is completed accurately and within standard operating procedures
Summary:
Salary: £27,000 per annum (increases after probationary period)
Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.00pm
Parking
Development opportunities
....Read more...
Type: Permanent Location: Poole, England
Start: ASAP
Duration: Permanent
Salary / Rate: £27000 - £27500 per annum + excellent benefits
Posted: 2024-03-14 19:35:41
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Storeroom Operative
Salary: Up to £24,000 per annum
Hours of Work: 35 Hours per week, Monday - Friday 8.30am to 4.30pm
Location: Southbourne, Dorset
Our client is a leading distributor of affordable network accessories, supplying domestic and international customers with optical network transceivers, fibre optic cabling, rackmounts, memory and many other accessories for networks and servers.
They are looking to recruit an experienced Storeroom Operative to join their fast-growing business.
As a Storeroom Operative, you will be responsible for ensuring that all orders are processed accurately and on time.
You will manage stock by regular stock takes and ensure all storeroom supplies are sufficient to process all orders.
You will ensure you communicate with all departments, so we maintain our high standards or order accuracy and customer service.
Main Responsibilities:
Processing orders accurately - Preparation & shipping
Assembly of components including label customisation
Stock management
Storeroom supplies management
Responsible for POD's and escalating courier issues
Knowledge and understanding of products and new technologies
Working with other departments where required.
Goods in inbound shipments
To take direction whenever needed/busy periods
To be successful in this role, you need to have:
Previous experience in printing, warehouse or factory environment
High level of attention to detail
To work and follow all operational procedures
Responsibility for accuracy to your own administration
To participate in all operations meetings and sales meetings if required
To adhere to all rules within Company handbook
Punctuality and professionalism
Excellent MS Office Skills
Ability to work on own initiative
Flexible to working hours
Good knowledge of MS Office products, accounting systems, QuickBooks
So if you are looking for your next job opportunity, APPLY TODAY! ....Read more...
Type: Permanent Location: Southbourne, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £24000 per annum + excellent benefits
Posted: 2024-03-14 19:25:07
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German / English Speaking Customer Service Trainer / Coach
Location: Ringwood (Hybrid Working)
Basic Salary: £32,000 - £36,000 per annum DOE
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Trainer/Coach for various products that this company offers.
Main Responsibilities:
To monitor performance and quality standard of all agents, ensuring all KPI's are met.
To be able to identify areas of concerns, conduct feedback sessions and set targets/expectations.
To actively improve our training/coaching standards or identify new ways/approaches to training/coaching sessions.
Handling the on boarding and development of any new joiners
Develop and increase the knowledge of all agents by holding weekly/monthly best practice, soft skills workshops.
Knowledge base/Training manual/Coaching manual management.
To provide feedback and set performance and quality expectations in line with the agreed KPI's.
To work closely with the Team Leader to ensure client expectations are met.
To present our clients in a professional manner at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work alongside the team by effectively working on contacts.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
Skills/Requirements required as a Trainer / Coach:
Training/coaching qualifications or equivalent.
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Excellent written and spoken communication skills, in both English and German.
Track record in training/coaching.
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY! ....Read more...
Type: Permanent Location: Ringwood, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: £32000 - £36000 per annum + excellent benefits
Posted: 2024-03-13 17:58:11
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German / English Speaking Customer Service Trainer / Coach
Location: Docklands, London (Hybrid Working)
Basic Salary: £32,000 - £36,000 per annum DOE
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Trainer/Coach for various products that this company offers.
Main Responsibilities:
To monitor performance and quality standard of all agents, ensuring all KPI's are met.
To be able to identify areas of concerns, conduct feedback sessions and set targets/expectations.
To actively improve our training/coaching standards or identify new ways/approaches to training/coaching sessions.
Handling the on boarding and development of any new joiners
Develop and increase the knowledge of all agents by holding weekly/monthly best practice, soft skills workshops.
Knowledge base/Training manual/Coaching manual management.
To provide feedback and set performance and quality expectations in line with the agreed KPI's.
To work closely with the Team Leader to ensure client expectations are met.
To present our clients in a professional manner at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work alongside the team by effectively working on contacts.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
Skills/Requirements required as a Trainer / Coach:
Training/coaching qualifications or equivalent.
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Excellent written and spoken communication skills, in both English and German.
Track record in training/coaching.
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY! ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: £32000 - £36000 per annum + excellent benefits
Posted: 2024-03-13 17:52:37
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Finnish Speaking IT Technical Support
Location: Bournemouth (Hybrid Working)
Salary: £25,000 per annum, plus annual performance bonus
Hours: Monday - Friday, 40 hours per week
Support with VISA extension and one month hotel accommodation
Our client, based in Bournemouth, offers end-to-end solutions to their customer's business problems.
Not only do they have offices in the UK, but also Spain, US, New Zealand, the Philippines and South Africa.
Their end-to-end sales and marketing solutions in multi-languages help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses better, faster and more efficiently.
Our client is looking for passionate and professional Finnish speaking individuals to join their successful team.
No experience required! Just the desire to kick start a career in technology.
Main Responsibilities:
Answer inbound calls and technical queries on the IT software we provide.
Build rapport and nurture relationships, identifying opportunities to up-sell.
Ensure excellent customer support, direct escalations to the respective stakeholders.
Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning.
In order to be successful in this role, you need to have the following skills/experience:
Speak Finnish as your FIRST language and easily communicate to decision makers across the Finnish market
Self-motivated, proactive, flexible and curious
Desire to improve, receive feedback and be coached to win in tech
Our client offer a fantastic and elite training program, so no previous technical experience necessary! They also offer great benefits and development opportunities.
To find out more, APPLY TODAY! ....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £28000 per annum + excellent benefits
Posted: 2024-03-13 17:41:40
