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Salary: Up to £100,000 per annum + bonus + benefits
Location: UK wide with hybrid working model and client site visits
Security Clearance: Must be SC eligible (UK nationals only)
We are partnering with a leading organisation to recruit a ServiceNow Architect to shape and drive the technical architecture and delivery of high-impact ServiceNow solutions across complex enterprise environments.
This role sits at the intersection of solution design, platform governance, and strategic delivery leadership.
Youll be a senior technical authority, influencing platform strategy, guiding technical decisions, and ensuring best practice across development and implementation teams.
What youll be doing
- Lead the architecture, design, and implementation of scalable and secure ServiceNow solutions
- Define and enforce ServiceNow architectural standards and best practices
- Translate business requirements into robust platform designs and solution roadmaps
- Provide technical leadership and governance across multiple delivery teams
- Collaborate with stakeholders to ensure alignment between technical strategy and business objectives
- Mentor and guide developers and technical staff to foster consistency and quality
What were looking for
- Proven experience as a ServiceNow Architect or senior technical lead on large ServiceNow programmes
- Deep hands-on expertise across ServiceNow modules (e.g.
ITSM, ITOM, CSM, HRSD, SecOps, etc.)
- Strong knowledge of integrations, platform architecture, and complex workflows
- Excellent communicator with the ability to act as a technical authority to both technical and non-technical stakeholders
- ServiceNow certifications (CSA, CIS, architect-level certifications) strongly preferred
- SC eligibility (UK nationals and able to meet residency requirements)
This is a significant opportunity to lead, influence, and shape ServiceNow capability within a strategic Enterprise environment with real ownership and progression.
If you would like to discuss the role or apply, please get in touch. ....Read more...
Type: Permanent Location: United Kingdom,United Kingdom
Start: 28/01/2026
Salary / Rate: £80000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2026-01-28 14:56:20
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Salary: £80,000 to £90,000 per annum plus benefits and bonus
Location: UK wide with hybrid working aligned to a local client office.
Security Clearance: Must be SC eligible.
UK nationals only.
We are supporting a large UK organisation with the growth of its ServiceNow practice and are now looking for a Senior ServiceNow Developer to take a lead role within delivery teams.
This position suits someone who is still hands on technically but also enjoys mentoring, guiding technical direction, and acting as a senior point of reference across projects.
The role As a Senior ServiceNow Developer, you will lead development activity across one or more ServiceNow workstreams, ensuring solutions are well designed, scalable, and aligned to platform best practice.
You will work closely with architects, delivery leads and stakeholders, while supporting and developing junior and mid level developers.
Key responsibilities
- Lead the design and development of ServiceNow solutions
- Act as a technical escalation point for the development team
- Provide mentoring, code reviews and technical guidance to other developers
- Contribute to technical standards, best practice and reusable components
- Collaborate with architects and consultants on solution design and delivery
- Support delivery planning, estimates and technical decision making
Experience required
- Strong experience as a ServiceNow Developer, with time spent in a senior or lead capacity
- Deep hands on knowledge of ServiceNow development and scripting
- Experience across core ServiceNow modules such as ITSM, with exposure to additional modules desirable
- Proven experience mentoring or leading other developers
- Experience working in secure or regulated environments is highly advantageous
- Must be eligible for SC clearance and meet UK residency requirements
This is a strong opportunity for an experienced ServiceNow Developer looking to step into a senior, influential role with clear ownership, technical leadership, and long term progression.
If you would like to discuss the role in confidence or apply, please get in touch. ....Read more...
Type: Permanent Location: United Kingdom,United Kingdom
Start: 28/01/2026
Salary / Rate: £80000 - £90000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2026-01-28 14:52:07
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Salary: £60,000 to £70,000 per annum plus benefits
Location: UK wide position with hybrid working aligned to a local client office
Security Clearance: Must be SC eligible.
UK nationals only.
We are working with a major UK organisation to help grow their ServiceNow delivery capability and are looking for an experienced ServiceNow Developer to join a well established and expanding team.
This role offers the chance to work on large scale, enterprise ServiceNow implementations within a secure and structured environment, delivering real impact across critical services.
The role You will be responsible for designing, developing and enhancing ServiceNow solutions in line with platform best practice.
You will work closely with architects, consultants and stakeholders to deliver high quality, scalable solutions across the ServiceNow platform.
Key responsibilities
- Configure and develop ServiceNow applications and modules
- Build workflows, business rules, scripts and integrations
- Support end to end delivery across multiple ServiceNow projects
- Collaborate with technical and non technical stakeholders
- Ensure solutions meet security, performance and quality standards
Experience required
- Strong hands on experience as a ServiceNow Developer
- Experience working with core ServiceNow modules such as ITSM, with exposure to other modules desirable
- Solid JavaScript and ServiceNow scripting experience
- Experience working in regulated or secure environments is highly beneficial
- Eligible for SC clearance and able to meet UK residency requirements
This is a great opportunity to join a high profile organisation, work with experienced ServiceNow professionals, and build long term career progression within a stable and growing environment.
If you would like to discuss the role in more detail or apply, get in touch. ....Read more...
Type: Permanent Location: United Kingdom,United Kingdom
Start: 28/01/2026
Salary / Rate: £60000 - £70000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2026-01-28 14:46:05
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Part-time (2.5 days per week) | Gouda (near Rotterdam) | Contract | Start late February
Are you a Dutch-speaking Business Analyst looking for a part-time opportunity working on a ServiceNow project.
Were hiring for a BA role based in Gouda, supporting a growing team and working closely with stakeholders to capture requirements, improve processes, and deliver value through well-defined business and functional analysis.
The Role
This position will start at 2.5 days per week, with a view to moving into a full-time permanent role longer-term.
Youll be involved in:
- Running stakeholder workshops to gather and define requirements
- Translating business needs into clear user stories / functional specs
- Supporting delivery teams with analysis, documentation, and prioritisation
- Mapping and improving business processes
- Helping drive adoption, engagement, and continuous improvement
- Working in a structured way to ensure high-quality outcomes
Location / Working Pattern
- Gouda (near Rotterdam)
- 1 day on-site, either weekly or fortnightly
- Remaining time remote
What Were Looking For
â
Dutch-speaking (essential)
â
Strong BA experience (IT / digital / enterprise systems)
â
Confident engaging with stakeholders at different levels
â
Experience writing user stories / documenting requirements clearly
â
Comfortable working part-time initially, with flexibility to scale up
Bonus points if you have exposure to ServiceNow projects (ITSM / HRSD / CSM / workflow design), but its not essential if youre a strong BA with the right mindset.
Start Date
ð
Late February
Interested?
Send your CV over and well share full details and next steps.
....Read more...
Type: Contract Location: Gouda,Netherlands
Start: 23/01/2026
Duration: 6.0 MONTH
Salary / Rate: Excellent Market Rates Payable
Posted: 2026-01-23 15:53:05
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ð¤ ServiceNow Business Consultant
ð Netherlands | ð³ð± Hybrid (Client Visits + 1 Day/Wk Amsterdam Office)
ð¼ Permanent | ð° 8,000 per month depending on experience + Bonus & Benefits
Im supporting a fast-growing, specialist consultancy in the Netherlands looking for an experienced ServiceNow Business Consultant to join their team.
This role is ideal for someone who knows ServiceNow beyond ITSM, someone who can advise clients, map processes, and shape platform strategy across areas like CSM, GRC, and Agentic AI.
You'll guide customers on best-practice, explore platform capabilities, and help drive digital transformation programmes with the chance to work closely with their brand-new Automation & AI division.
Ideal experience includes:
â
5+ years hands-on ServiceNow experience
â
Strong consulting background
â
Ability to translate business needs into platform solutions
â
Knowledge across ServiceNow modules
â
Fluent Dutch & English (or VERY motivated to learn Dutch fast)
â
Right to Work in the Netherlands
Whats on offer:
⨠7k8k monthly salary (level dependent)
⨠salary holiday allowance
⨠Car allowance
⨠Standard holiday entitlement
⨠Annual bonus
Why this team?
ð± Small but rapidly growing consultancy
ð¤ Leading the way in Agentic AI & automation in NL
ð International, diverse team
ð High pipeline, high growth, entrepreneurial environment
ð¤ Freedom to bring ideas and shape your role
ð³ð± Proud Dutch culture, preserving Dutch language in business
If you want to help shape the next wave of ServiceNow & AI transformation in a modern, ambitious, and close-knit consultancy, this is the one.
ð Interested? Apply with your CV. ....Read more...
Type: Permanent Location: Amsterdam,Netherlands
Start: 16/01/2026
Salary / Rate: extensive benefits package
Posted: 2026-01-16 15:14:17
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Location: UK-Based
Working Model: Hybrid (with occasional client visits)
Clearance: SC Clearance Required
Employment Type: Permanent
A ServiceNow Elite Partner is seeking an experienced ServiceNow Architect to join their team.
This strategic and technical role involves shaping and delivering large-scale ServiceNow solutions across HR, IT, and Customer domains, leading pre-sales engagements, and guiding clients through complex transformation programmes.
The role is suited to someone confident in full-platform architectural design and influencing senior stakeholders.
Ideal Experience
- Strong platform expertise across HRSD, ITSM, ITOM, CSM, and Performance Analytics
- Proven ability to lead architectural design and client delivery
- Experience engaging with C-level stakeholders and translating business objectives into scalable solutions
- Understanding of employee experience and customer journey optimisation
- Hands-on integration experience, including data migration, scripting, and configuration
- Ability to mentor technical teams and contribute to proposals, bids, and pre-sales strategy
- Knowledge of change management and user adoption best practices
- Experience working with ServiceNow partners and aligning to platform roadmap and strategy
Package Up to £110,000 per annum, plus a comprehensive benefits package and performance bonus.
If you are interested in exploring this opportunity further, please apply with your CV. ....Read more...
Type: Permanent Location: London,England
Start: 16/01/2026
Salary / Rate: extensive benefits package
Posted: 2026-01-16 15:14:15
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Location: UK-Based
Employment Type: Permanent
Clearance: SC Clearance (or eligibility) required
Package: Up to £75,000 base salary plus bonus and benefits
Working Model: Hybrid
A consultancy partner is seeking an experienced ServiceNow Consultant/Architect with strong business transformation experience.
You will play a key role in delivering complex, high-impact transformation programmes, shaping architectural direction, and guiding both clients and development teams.
You will lead on designing and delivering enterprise-scale ServiceNow solutions across ITSM, ITOM, ITBM, IRM, and other key workflow areas.
Required Experience
- Experience in ServiceNow business process design and architecture
- Strong development background with deep platform knowledge
- Ability to lead technical design, integrations, and governance
- Understanding of both cloud and on-premises ServiceNow models
- Eligible for SC clearance (UK nationals only, due to client requirements)
If you are ready to take a leading role in driving ServiceNow innovation across major transformation programmes, please apply with your CV to learn more. ....Read more...
Type: Permanent Location: London,England
Start: 16/01/2026
Salary / Rate: extensive benefits package
Posted: 2026-01-16 15:14:07
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ð§ ServiceNow CSM/HRSD Implementation Specialist
ð UK-Based | ð» Hybrid (clients visits occasionally)| ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more.
If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle this one's for you.
Ideal experience includes:
- Proven background in ServiceNow development & configuration
- Strong integration skills (REST/SOAP, IntegrationHub)
- Experience with UI Builder, Service Portal, and Next Experience
- Solid understanding of customer journeys & employee lifecycle touchpoints
- Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
- Contributed to solution design and bid work within a service provider
- Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package including a 5% bonus.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 16/01/2026
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2026-01-16 15:13:07
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ð ï¸ ServiceNow Technical Consultant
ð Netherlands | ð³ð± Hybrid (Client Visits + 1 Day/Wk Amsterdam Office)
ð¼ Permanent | ð° up 8,000 per month depending on experience + Bonus & Benefits
Im working with a rapidly growing specialist consultancy in the Netherlands looking for a ServiceNow Technical Consultant to join their team.
This is a hands-on technical role where you'll design, develop, and implement ServiceNow solutions across multiple workflows with strong exposure to CSM, GRC, and Agentic AI projects.
Youll work closely with clients to translate requirements into scalable technical solutions while collaborating with a forward-thinking team building the future of AI-enabled ServiceNow delivery.
Ideal experience includes:
â
5+ years technical ServiceNow experience
â
Strong development & configuration background
â
Skilled in scripting, integrations & custom applications
â
Experience across ServiceNow modules such as: ITSM, CSM, GRC, Automation, and AI a big plus
â
Strong stakeholder collaboration, consultative & solution delivery skills
â
Dutch & English fluency
â
Right to Work in the Netherlands
Whats on offer:
⨠up to 8k monthly salary (experience dependent)
⨠salary holiday allowance
⨠Car allowance
⨠Standard holidays
⨠Bonus (shared team revenue model)
Why join?
ð± Small, growing consultancy
ð¤ Dedicated AI & automation practice, leaders in Agentic AI in NL
ð Diverse, international team
ð Entrepreneurial culture: able to bring your ideas & shape delivery
ð Strong pipeline, high-growth environment
ð³ð± Proud Dutch company, Dutch language & culture embraced
If you're passionate about pushing ServiceNow beyond the traditional enterprise stack and want to work where tech meets innovation and autonomy, this is your chance.
ð Sound like you? Apply with your CV for more details. ....Read more...
Type: Permanent Location: Amsterdam,Netherlands
Start: 16/01/2026
Salary / Rate: extensive benefits package
Posted: 2026-01-16 15:13:04
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We are supporting a leading ServiceNow partner in Saudi Arabia that is strengthening its pre-sales capability.
They are searching for a senior specialist who can operate at an enterprise level, influence C Suite stakeholders, translate business goals into platform value, and shape the direction of solutions across the region.
You will be the front door to new opportunities.
You will work closely with the local sales team, guide customers through value discovery, shape solution strategy, and align ServiceNow with government and major private sector transformation programmes.
This is not a slide-clicking role.
They want someone who can confidently challenge thinking, ask commercial questions, and lead with insight.
Your background should include:
Enterprise-level ServiceNow pre-sales experience
Strong executive communication
Ability to run discovery, value assessments, demos, and workshops
Broad understanding across workflows (ITSM, ITOM, CSM, SPM, HRSD, SecOps, IRM, etc.)
Arabic language is mandatory
They offer:
Full relocation package
Visa sponsorship
Competitive tax-advantaged salary
High growth environment working on flagship government programmes
If you are currently in the GCC or open to relocating to Saudi Arabia, and you have proven ServiceNow pre-sales experience at an enterprise level, this is a standout opportunity.
If you would like to explore this, reach out and include your CV and availability for a confidential discussion. ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 15/01/2026
Salary / Rate: SAR30000 per month, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2026-01-15 11:18:16
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A leading ServiceNow partner in Saudi Arabia is growing its technical delivery team and is hiring a senior ITAM specialist to join them in Riyadh.
You will lead complex HAM and SAM projects, shape technical solutions, and put in place governance frameworks that support cost optimisation and licence compliance across major transformation programmes.
You will be the subject matter expert for all ITAM work on the ServiceNow platform.
This is a senior hands-on role for someone who can design, build, configure, challenge assumptions, and guide clients with confidence.
Experience required
Strong hands-on delivery across ServiceNow ITAM (HAM and SAM)
Confident in leading workshops and defining best practices
Solid configuration skills
Good understanding of integrations and data structures
Consulting experience is preferred
What they offer
Full relocation package
Visa sponsorship
Competitive tax-advantaged salary
High-profile transformation programmes in KSA
If you are an experienced ServiceNow ITAM professional and open to relocating to Riyadh, send your CV and availability for a confidential discussion. ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 15/01/2026
Salary / Rate: SAR23000 - SAR25000 per month, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2026-01-15 11:18:14
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We are hiring a senior ServiceNow technical consultant with strong experience in Integrated Risk Management to join a leading organisation in Saudi Arabia.
This is an opportunity to take the lead on IRM implementations, design scalable solutions, and support digital transformation across enterprise risk, compliance, and governance functions.
Key Responsibilities:
Lead the design, development, and configuration of ServiceNow IRM modules
Translate business needs into secure and scalable platform solutions
Build and support technical integrations with third-party systems and enterprise platforms
Provide technical guidance and mentorship to junior consultants
Take part in architecture and design reviews, ensuring alignment with best practice and governance standards
Work closely with stakeholders to deliver high-quality solutions on time
Requirements:
Strong hands-on experience with ServiceNow IRM across Policy, Risk, Compliance, Audit, Vendor Risk, or related modules
Solid technical capability in JavaScript, REST and SOAP APIs, MID Server architecture, and OAuth2 or JWT authentication
Proven background delivering enterprise-scale ServiceNow implementations
Experience with ITSM, ITOM, or CMDB is an advantage
Confident communicator with strong stakeholder management skills
Willing to relocate to Saudi Arabia
What is on Offer:
Visa sponsorship for international candidates
Full relocation package
Medical insurance
Performance-related bonus
Opportunity to work on strategic, high-impact ServiceNow projects across the region
Apply now! ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 15/01/2026
Salary / Rate: SAR23000 - SAR25000 per month, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2026-01-15 11:18:10
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We are seeking a highly experienced ServiceNow enterprise architect or business consultant to join a leading organisation in Riyadh.
The ideal candidate will have deep ServiceNow product knowledge and a strong record of architecting and delivering enterprise scale solutions.
This role requires fluency in Arabic and the ability to translate complex business requirements into scalable platform designs.
Key Responsibilities:
Lead the design, architecture, and implementation of ServiceNow solutions across the enterprise
Provide expert consultancy across ITSM, ITOM, ITAM, IRM, and other enterprise applications
Work closely with business stakeholders to gather requirements and align platform capability with organisational needs
Develop solution roadmaps, architectural blueprints, and best practice frameworks
Ensure smooth integration of ServiceNow with existing IT landscapes
Mentor and support junior consultants and developers
Drive adoption of ServiceNow best practices and governance models
Requirements:
Fluent in Arabic and English
Proven experience as a ServiceNow enterprise architect or senior business consultant
Strong hands-on knowledge of ServiceNow products and modules
Background in enterprise architecture, solution design, and implementation
Excellent stakeholder management and communication skills
Ability to work independently and drive projects to successful completion
Preferred:
ServiceNow certified architect or relevant certifications
Experience delivering large-scale enterprise programmes in the Middle East
Benefits:
Competitive salary and comprehensive benefits package
Opportunity to support high-profile ServiceNow initiatives
Collaborative and fast-paced work environment in Riyadh
Don't miss out, apply now! ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 15/01/2026
Salary / Rate: SAR25000 - SAR30000 per annum, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2026-01-15 11:18:07
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- Operations Tools & AIOps
- 6 month Contract role - strong chance of extension possible up to 3 years.
- Start Date: January 2026 - Please only apply if you are able to join on this date. Longer notice periods will not be considered.
About the role
Were looking for an experienced Tool and Automation Architect to lead our Operations Tool Domain and drive the evolution of our automation and monitoring landscape.
This is a senior, strategic role with real ownership.
Youll be responsible for the architecture, re-architecture, and ongoing optimisation of operational tools, embedding AIOps capabilities to improve service quality, resilience, and insight across the estate. Alongside strategy, this role remains hands-on, leading from the front while managing and mentoring a specialist team.
Youll work closely with network operations, IT, cybersecurity, and senior stakeholders to ensure our tools, platforms, and automation frameworks directly support business outcomes.
Key responsibilities
- Own the end-to-end architecture and re-architecture of operational tools, including AIOps enablement
- Define and deliver the strategic roadmap for operations tools and automation
- Identify opportunities for process improvement, optimisation, and intelligent automation
- Lead, manage, and mentor a team of tools and automation specialists
- Remain hands-on across solution design, development, testing, and validation
- Oversee day-to-day operations of monitoring and automation platforms
- Manage the full lifecycle of operational tools from design through to implementation and support
- Establish real-time performance monitoring, reporting, and alerting frameworks
- Proactively identify and resolve performance, reliability, and scalability issues
- Ensure compliance with organisational, legal, and regulatory requirements
- Manage budgets, forecasting, and resource allocation for tools and automation initiatives
- Collaborate with internal teams and external vendors to deliver effective solutions
- Produce clear documentation covering architecture, processes, and configurations
- Provide regular reporting and updates to senior and executive stakeholders
- Evaluate emerging technologies and best practices within AIOps and automation
- Partner closely with cybersecurity teams to ensure secure tool design and operation
- Lead technical evaluations and validations of tooling partners and platforms
- Assess automation use cases, ensuring measurable value and alignment with strategic objectives
Skills and experience
- Bachelors or Masters degree in Computer Science, Software Engineering, or a related discipline
- 10+ years experience in operations tools, automation, or a closely related domain
- Proven experience leading and developing high-performing technical teams
- Strong programming capability in languages such as Java, Python, or C#
- Solid experience with database design, SQL, and platforms such as MySQL, PostgreSQL, or Oracle
- Strong understanding of telecommunications and network concepts, including routing and protocols
- Demonstrated experience managing budgets and delivering cost-effective solutions
- Hands-on experience with AIOps and automation platforms such as Moogsoft, Splunk ITSI, IBM Watson AIOps, Dynatrace, or Ansible
- Deep experience with ServiceNow ITSM, ITOM, and CMDB, including integrations, CI correlation, workflows, and automation
- Excellent communication skills, with the ability to engage technical and non-technical stakeholders
- Analytical, structured, and outcome-focused mindset
Why this role
This is an opportunity to take genuine ownership of an operations tooling landscape, influence strategy at a senior level, and build automation capabilities that deliver real, measurable impact.
If youre an architect who enjoys combining strategy with hands-on delivery, this role offers the scope, complexity, and influence to match your experience.
Full Visa Sponsorship available. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 14/01/2026
Salary / Rate: Excellent Salary
Posted: 2026-01-14 11:01:07
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Are you a strategic thinker who can see the bigger picture of how ServiceNow transforms an enterprise?
Were working with a leading ServiceNow Partner seeking an Enterprise Architect to define platform strategy, lead large-scale transformation programmes, and ensure ServiceNow delivers measurable business value.
The Role As the ServiceNow Enterprise Architect, you will act as the bridge between business vision and technical execution.
You will own the enterprise-wide ServiceNow roadmap, define architectural standards, and drive alignment across global teams.
Key Responsibilities
- Design and maintain the ServiceNow enterprise architecture and roadmap across multiple business areas.
- Partner with senior stakeholders to translate business objectives into scalable, future-proof platform solutions.
- Govern integrations, data models, and standards to ensure platform consistency and resilience.
- Provide strategic guidance to solution and technical architects across major ServiceNow implementations.
- Conduct platform maturity reviews and define improvement initiatives.
- Champion new capabilities within Now Assist, AI, and Automation Engine to enhance value delivery.
Requirements
- Proven experience in ServiceNow architecture across multiple modules (ITSM, ITOM, HRSD, CSM, or SPM).
- Strong knowledge of enterprise architecture frameworks such as TOGAF or IT4IT.
- Ability to influence at C-suite level and lead discussions around digital transformation strategy.
- Relevant ServiceNow certifications (CIS, CMA, CTA, or equivalent) preferred.
- Excellent English and Arabic communication and leadership skills, with a focus on delivering tangible outcomes.
Why Join
- Engage in enterprise-scale ServiceNow transformation projects.
- Influence strategic direction across global ServiceNow implementations.
- Join an ambitious and collaborative team focused on excellence and innovation.
If you are ready to operate at the highest level of the ServiceNow ecosystem, we would like to hear from you.
Apply today or contact Farrah Wells at Linking Humans for a confidential discussion. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 14/01/2026
Salary / Rate: Excellent Salary
Posted: 2026-01-14 10:49:04
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ServiceNow Developer Location: United Kingdom
Security Clearance: SC Eligible
Employment Type: Permanent
Linking Humans is working with a UK-based organisation where ServiceNow sits at the heart of the organisation.
The platform is used to drive meaningful outcomes across customer, employee, and technology experience, not simply as a ticketing tool.
This is a hands-on developer role suited to someone who enjoys building, configuring, and improving ServiceNow applications in live environments.
You will work closely with senior consultants and architects while owning the delivery of high-quality workflows, portals, and integrations.
Role overview
As a ServiceNow Developer, you will be responsible for the design, build, and configuration of ServiceNow capabilities across multiple workflows.
The role focuses on delivering intuitive user experiences, efficient automation, and scalable platform design.
Key responsibilities include:
- Building and customising ServiceNow workflows across customer, employee, and technology experience
- Developing modern user interfaces using ServiceNows experience layer
- Configuring Service Portal and UI Builder to deliver role-based dashboards and portals
- Creating and maintaining integrations with external systems
- Supporting customer journey design through effective workflow and portal configuration
- Collaborating with senior team members and stakeholders across IT, HR, and customer functions
This role is delivery-focused and hands-on, with exposure to enterprise-scale implementations.
The following experience is essential for this role.
IT Service Management (ITSM)
This is the core technical foundation.
You must have hands-on experience building and customising:
- Incident, Request, Change, and Problem Management
- SLAs, approvals, notifications, and flows
- Service catalogue items
- CMDB-aligned processes
Most platform workflows will anchor here.
Customer Service Management (CSM)
This role has a strong customer experience focus.
You must have hands-on experience with:
- Customer portals
- Case management
- Omnichannel experiences
- End-to-end customer journey workflows
HR Service Delivery (HRSD)
Core to the employee experience element of the role.
You should have practical experience delivering:
- HR case management
- Employee lifecycle events
- Onboarding workflows
- Employee and HR portals
Skills and experience
- Proven hands-on experience as a ServiceNow Developer
- Strong understanding of ServiceNow workflows across CX, TX, and EX
- Proficiency in JavaScript and ServiceNow scripting fundamentals
- Experience with Flow Designer, Glide API, and IntegrationHub
- Familiarity with HTML and CSS for portal customisation
- Experience building integrations and end-to-end automated workflows
- Ability to translate business requirements into practical platform configuration
- Strong problem-solving skills and attention to detail
Experience with AI-driven capabilities such as Now Assist or GenAI features is advantageous but not essential.
Security requirements
This role requires eligibility for Security Check (SC) clearance.
Applicants must have resided continuously in the United Kingdom for the past five years and meet standard clearance criteria.
Why consider this opportunity
- ServiceNow is a strategic platform with long-term investment
- Exposure to complex, enterprise-scale environments
- Opportunity to work across customer and employee experience use cases
- Clear development path alongside senior architects and consultants
- Strong emphasis on quality delivery and technical standards
If you are a ServiceNow Developer looking for a role where you can build meaningful workflows, develop your technical depth, and work on impactful programmes, this is a strong opportunity to explore. ....Read more...
Type: Permanent Location: Manchester,England
Start: 23/12/2025
Salary / Rate: Excellent benefits package
Posted: 2025-12-23 10:22:06
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We are seeking an experienced ServiceNow Project Manager to lead and manage ServiceNow implementation projects across Saudi Arabia.
The ideal candidate will be fluent in Arabic and possess strong leadership skills, ensuring projects are delivered on time, within scope, and with the highest quality standards.
Key Responsibilities:
- Lead end-to-end ServiceNow implementation projects, including planning, execution, and delivery.
- Act as the primary point of contact for clients, stakeholders, and internal teams.
- Manage project scope, timelines, budgets, risks, and resources.
- Ensure effective communication and coordination among project teams, clients, and third-party vendors.
- Monitor project progress and prepare regular status reports for management and clients.
- Drive process improvements and implement best practices in ServiceNow project management.
- Conduct workshops, meetings, and training sessions in Arabic as required.
Requirements:
- Proven experience managing ServiceNow projects or similar IT service management projects.
- Strong knowledge of the ServiceNow platform and modules.
- Excellent project management skills (Agile and Waterfall methodologies).
- Fluent in Arabic (verbal and written) and strong English communication skills.
- PMP, Prince2, or equivalent project management certification is a plus.
- Strong problem-solving, analytical, and stakeholder management skills.
- Ability to work independently and in a multicultural environment.
Benefits:
- Competitive salary and performance bonuses.
- Health insurance and other benefits, including visa sponsorship and relocation package.
- Opportunities for professional growth and ServiceNow certification support. ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 23/12/2025
Salary / Rate: SAR35000 - SAR37000 per annum, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2025-12-23 10:20:09
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A leading ServiceNow partner in the UK is seeking an experienced ServiceNow specialist to join their ServiceNow team.
This role involves hands-on delivery across CSM and HRSD.
You will work across the full lifecycle, from solution design to implementation, building modern user experiences and integrating with external systems.
Key Responsibilities
- Deliver configuration, development, and implementation across CSM, HRSD, and other Experience workflows.
- Build modern interfaces using the Experience Layer, UI Builder, Service Portal, and Next Experience.
- Integrate ServiceNow with external systems using REST, SOAP, and IntegrationHub.
- Support solution design, pre-sales input, and bid activity within a service provider environment.
- Contribute to optimisation of customer and employee journeys.
Ideal Experience
- Demonstrable background in ServiceNow development and configuration.
- Strong integration experience (REST/SOAP, IntegrationHub).
- Proficiency with UI Builder, Service Portal, and Next Experience.
- Understanding of customer journeys and the employee lifecycle.
- CIS-CSM and CIS-HRSD certifications, with broad module knowledge.
- Experience with Agentic AI/Now Assist (desirable).
- Current SC clearance or eligibility to obtain it.
Package Salary up to £100,000 per annum depending on experience, plus an excellent benefits package including a 5% bonus.
You will be working on a hybrid basis with occasional visit to the office and client site visit.
If youre interested, apply with your CV to learn more. ....Read more...
Type: Permanent Location: London,England
Start: 23/12/2025
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2025-12-23 10:12:06
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We are looking for a talented ServiceNow Process Architect / Consultant to join our growing team in Johannesburg.
This role will suit someone who thrives on designing smart business processes, enabling digital transformation, and helping organisations unlock maximum value from the ServiceNow platform.
What Youll Be Doing
- Act as a trusted advisor and subject matter expert across ServiceNow modules including ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, and ITAM.
- Guide clients on modern service management practices aligned to ITIL 4.
- Engage with stakeholders to capture and translate requirements into functional designs and solution blueprints.
- Shape and document new workflows and processes that improve efficiency, customer experience, and business outcomes.
- Partner with technical teams to ensure designs are built, configured, and delivered to spec.
- Prepare test scripts, support UAT, and act as the key point of contact for process-related queries.
- Deliver stakeholder training and ensure smooth adoption of new processes.
- Contribute to continuous improvement initiatives and knowledge sharing within the team.
- Build strong client relationships by consistently delivering high-quality outcomes.
What Were Looking For
- 4+ years experience working with ServiceNow and IT Service Management frameworks.
- Proven background in process design, configuration, and consulting.
- Experience across multiple ServiceNow modules (at least three of: ITSM, ITOM, CSM, HRSD, ITBM, FSM, ITAM, GRC).
- ServiceNow CSA (Certified System Administrator) required.
- At least three Certified Implementation Specialist (CIS) certifications.
- ITIL 4 Foundation certification.
- Strong communication skills with the ability to engage at all levels of a business.
- Track record of mentoring, problem-solving, and delivering projects in Agile environments. ....Read more...
Type: Permanent Location: Johannesburg,South Africa
Start: 23/12/2025
Salary / Rate: ZAR20000 - ZAR80000 per month
Posted: 2025-12-23 09:43:04
