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ð§ ServiceNow Consultant Cape Town
ð On-site | ð Permanent | ð Global Exposure
ð° Competitive Salary + Strong Career Progression
I'm hiring for a ServiceNow Consultant to join a newly built team at a growing global consultancy with strong UK and international connections.
This is an exciting opportunity to be part of a founding Cape Town team, supporting high-impact ServiceNow implementations across ITSM, ITOM, HRSD, APM, and SPM.
Youll work closely with UK-based teams and clients, help drive ServiceNow adoption, and support both client environments and internal platform needs.
A great mix of technical, business, and stakeholder-facing work.
What were looking for:
- 3+ years of ServiceNow consulting experience
- Hands-on with ITSM Pro, ITOM Discovery, HRSD, APM, SPM
- Confident working with both technical teams and business users
- Experience delivering scalable, high-quality ServiceNow solutions
- Certifications like CSA, CIS, or CAD are a big plus
- Familiarity with private markets or investment platforms (bonus)
Youll get to shape how the team grows, work on complex problems, and contribute directly to platform design and strategy.
ð© Interested in growing your ServiceNow career in a high-impact, international environment? Get in touch for more details or to apply. ....Read more...
Type: Permanent Location: Northern Cape,South Africa
Start: 11/06/2025
Salary / Rate: Competitive Salary & Comprehensive Benefits Package
Posted: 2025-06-11 10:28:06
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ð§ ServiceNow CSM/HRSD Implementation Specialist
ð UK-Based | ð» Hybrid/Remote (London occasionally)| ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more.
If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle this one's for you.
Ideal experience includes:
- Proven background in ServiceNow development & configuration
- Strong integration skills (REST/SOAP, IntegrationHub)
- Experience with UI Builder, Service Portal, and Next Experience
- Solid understanding of customer journeys & employee lifecycle touchpoints
- Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
- Contributed to solution design and bid work within a service provider
- Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 11/06/2025
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2025-06-11 10:01:05
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About the Role
A leading ServiceNow Partner in the UAE is looking for a ServiceNow Technical Architect to join their growing team of specialists.
This is a senior-level opportunity to lead large-scale digital transformation projects across the region, with end-to-end responsibility for the technical design, architecture, and successful delivery of ServiceNow solutions.
Whether your expertise lies in ITSM, ITOM, HRSD, CSM, SecOps, or a combination, this role offers the opportunity to work on enterprise-level projects with major clients while enjoying all the benefits of a tax-free income and relocation support.
Key Responsibilities
- Lead the technical design and architecture of complex ServiceNow implementations
- Work closely with functional consultants, project managers, and developers to ensure delivery excellence
- Translate business requirements into scalable ServiceNow solutions
- Define and lead integration strategies across third-party systems and data sources
- Maintain platform best practices, governance, and configuration standards
- Provide technical mentorship to development teams
- Engage directly with clients to deliver solutions that align with their digital transformation goals
Requirements
- Minimum 5 years hands-on ServiceNow experience
- Proven experience as a Technical Architect or Senior Developer on enterprise projects
- Strong knowledge of multiple modules (e.g.
ITSM, ITOM, HRSD, CSM, SecOps)
- Proficient in JavaScript, REST/SOAP APIs, and ServiceNow scripting
- Strong client engagement and solution design capabilities
- ServiceNow certifications preferred: CAD, CTA, CIS
Benefits Package
- AED 23,000 AED 30,000 per month (tax-free salary)
- 3 months' free accommodation on arrival
- Visa sponsorship provided
- Medical insurance (comprehensive coverage)
- Sick pay, annual leave, maternity leave, and bereavement leave
- Gratuity payment as per UAE labour law
- Relocation support and onboarding assistance
This is a unique opportunity for a senior ServiceNow professional ready to advance their career in one of the worlds fastest-growing tech regions, with world-class lifestyle and financial benefits.
Apply now or contact the team at Linking Humans for a confidential conversation. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 10/06/2025
Salary / Rate: AED23000 - AED30000 per month, Benefits: plus Visa Sponsorship & Relocation Package
Posted: 2025-06-10 20:27:04
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About the Role
We are partnering with a growing ServiceNow Partner to recruit an experienced ServiceNow Process Consultant to join their consulting practice in Johannesburg.
This role is ideal for someone who excels at aligning business processes with the capabilities of the ServiceNow platform, ensuring value-driven outcomes and successful adoption.
As a Process Consultant, you will work closely with clients to understand their current operations, identify areas for improvement, and design ServiceNow-enabled process solutions across ITSM and related modules.
This is a client-facing, delivery-focused position suited to someone with strong analytical skills and a deep understanding of ITIL-based service management practices.
Key Responsibilities
- Engage with stakeholders to gather business and process requirements
- Analyse current workflows and identify opportunities for process optimisation
- Define and document target processes that align with ServiceNow functionality
- Support configuration teams by translating business needs into user stories or technical requirements
- Facilitate workshops, user training, and process walkthroughs
- Contribute to ServiceNow solution design sessions, ensuring alignment between process and platform capabilities
- Support testing, adoption, and continuous improvement initiatives
- Work across ITSM, Incident, Problem, Change, Request, Knowledge, and CMDB modules
Required Skills and Experience
- 3+ years of experience in a ServiceNow or IT Service Management consulting role
- Deep understanding of ITIL principles and service management best practices
- Hands-on involvement in ServiceNow implementations or improvement projects
- Strong stakeholder engagement and communication skills
- Ability to document processes clearly and translate requirements into user stories
- Experience facilitating workshops and stakeholder interviews
- Exposure to Agile delivery methodologies
Desirable
- ServiceNow certifications (e.g.
ITSM, CAD, or CIS modules)
- Familiarity with additional modules such as ITOM, HRSD, or SPM
- Experience working with public sector or enterprise clients
- ITIL v3 or v4 certification
Whats on Offer
- Competitive monthly salary and incentive package
- Flexible, hybrid working model with Johannesburg office access
- Work with a growing and supportive ServiceNow Partner
- Opportunities to work on large-scale projects and develop your consulting skillset
- Ongoing training and ServiceNow certification support
If you are a driven ServiceNow Process Consultant looking for your next challenge in a high-impact, client-facing role, we want to hear from you.
Apply now or contact Linking Humans for a confidential conversation. ....Read more...
Type: Permanent Location: Johannesburg,South Africa
Start: 10/06/2025
Salary / Rate: ZAR80000 - ZAR110000 per month
Posted: 2025-06-10 20:14:03
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About the Role
We are seeking a highly capable ServiceNow Solutions Consultant to join a dynamic and collaborative team working in Cape Town, South Africa.
This is a senior-level, hands-on consulting role focused on the implementation and optimisation of key ServiceNow modules, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM.
You will act as a trusted advisor, working at the intersection of business needs and technical capability, translating client objectives into best-in-class ServiceNow solutions.
The role is suited to someone who can build strong stakeholder relationships, drive value through effective solution design, and contribute meaningfully to high-quality ServiceNow project delivery.
Key Responsibilities
- Lead and support technical engagements across multiple ServiceNow implementations
- Design and deliver robust ServiceNow solutions aligned to client requirements
- Collaborate with cross-functional teams in South Africa, London, and third-party vendors
- Act as a bridge between business stakeholders and ServiceNow platform teams
- Translate business requirements into functional specifications and technical configurations
- Contribute to platform optimisation, governance, and ongoing enhancement
- Provide informal mentoring and technical guidance to team members where appropriate
- Ensure solution delivery is consistent with ServiceNow best practices and standards
Required Experience and Skills
- Proven hands-on experience with ServiceNow platform implementations
- Solid exposure to multiple modules such as ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM
- Strong understanding of both technical configuration and business process alignment
- Comfortable translating business objectives into technical deliverables
- Experience working in hybrid teams across international time zones
- Excellent communication, stakeholder management, and solution presentation skills
- Ability to work independently and drive outcomes in a structured, quality-focused manner
Desirable
- ServiceNow certifications (e.g.
CAD, CIS in relevant modules)
- Familiarity with Agile or iterative project methodologies
- Exposure to enterprise-level ServiceNow deployments or large transformation programmes
- Prior consulting or client-facing experience in a services or delivery-led environment
What You Can Expect
- Competitive salary package with performance-based incentives
- Flexible hybrid working model, based in Cape Town
- Opportunity to work with global clients and enterprise-scale projects
- Collaborative, high-performance culture with clear career progression
- Support for training, development, and further ServiceNow certification
If you're an experienced ServiceNow professional looking to take your consulting career to the next level in a highly supportive and international environment, wed love to hear from you. ....Read more...
Type: Permanent Location: Cape Town,South Africa
Start: 10/06/2025
Salary / Rate: ZAR75000 - ZAR83000 per month
Posted: 2025-06-10 19:28:04
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About the Role
We are working with a leading ServiceNow Partner who is seeking a skilled and experienced ServiceNow Technical Architect to join their high-performing team.
This role is based in either Johannesburg or Cape Town, offering a hybrid working model and the opportunity to work on large-scale enterprise projects across a wide range of industries.
As a Technical Architect, you will play a key role in designing, leading, and delivering ServiceNow solutions that align with clients business objectives.
This is a senior-level role, ideal for someone who thrives in a fast-paced, client-focused environment.
Key Responsibilities
- Lead the end-to-end technical design and architecture of ServiceNow implementations
- Translate complex business requirements into robust, scalable technical solutions
- Work closely with consultants, developers, and project managers to ensure successful delivery
- Define integration strategies and interface with external systems and data sources
- Provide technical leadership and mentorship to development teams
- Stay up to date with platform capabilities and promote continuous innovation
Requirements
- Minimum of 5 years of hands-on ServiceNow experience
- Proven experience as a Technical Architect in enterprise environments
- Strong expertise in at least two of the following modules: ITSM, ITOM, HRSD, CSM, SecOps
- Proficient in JavaScript, Glide, and ServiceNow APIs (REST/SOAP)
- Strong client-facing and stakeholder engagement skills
- ServiceNow certifications preferred (CTA, CAD, CIS)
Desirable Skills
- Experience with enterprise or public sector clients
- Knowledge of Agile, DevOps, or CI/CD frameworks
- Leadership or mentoring experience in technical teams
Whats on Offer
- Competitive monthly salary and performance-based bonuses
- Hybrid working model with flexibility to suit your lifestyle
- Career development within a top-tier ServiceNow partner
- Ongoing training and certification support
- A collaborative team culture with opportunities to lead and grow
If you're an experienced ServiceNow Technical Architect ready to take the next step in your career, wed love to hear from you.
Apply now or contact us for a confidential conversation. ....Read more...
Type: Permanent Location: Cape Town,South Africa
Start: 10/06/2025
Salary / Rate: ZAR77000 - ZAR84000 per month
Posted: 2025-06-10 19:16:04
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We are currently seeking a talented and experienced ServiceNow Process Consultant to join a leading organisation in Dubai.
This is a key role for someone who thrives on shaping and optimising business processes through the ServiceNow platform and is ready to drive digital transformation in a fast-paced environment.
About the Role As a ServiceNow Process Consultant, you will be responsible for analysing, designing, and implementing business processes on the ServiceNow platform, working closely with clients to understand their needs and deliver scalable, value-driven solutions.
This is a client-facing role requiring strong business acumen, deep knowledge of ServiceNow capabilities, and a solid understanding of IT and business processes.
Key Responsibilities
- Engage with stakeholders to gather and analyse business requirements
- Design and optimise end-to-end processes using ServiceNow best practices
- Configure and customise ServiceNow modules to align with business goals
- Work across ServiceNow applications including ITSM, HRSD, CSM, and more
- Facilitate workshops, training, and documentation for key users and stakeholders
- Support testing, UAT, and change management activities
Requirements
- Proven experience as a ServiceNow Process Consultant or Business Analyst
- Strong understanding of ServiceNow platform capabilities and modules
- Experience in process design and optimisation, ideally across ITIL-based environments
- Excellent communication and client-facing skills
- ServiceNow certifications (e.g., Certified Implementation Specialist) are highly desirable
- Previous experience working in the Middle East is a plus
Why Apply?
- Join a high-performing team delivering cutting-edge ServiceNow solutions
- Work with enterprise clients across diverse sectors in the UAE
- Attractive tax-free salary and benefits package
- Career progression and continuous learning opportunities
- Work in one of the most dynamic and tech-forward regions in the world
If you're a skilled ServiceNow Process Consultant looking to take your career to the next level in Dubai, we'd love to hear from you.
Apply now or contact us directly for a confidential conversation. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 06/06/2025
Salary / Rate: AED16000 - AED23000 per annum, Benefits: Visa Sponsorship, 3 months paid accommodation, relocation package
Posted: 2025-06-06 14:10:05
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We are working with a leading organisation seeking an experienced Dynatrace Specialist to join their growing IT operations team in Abu Dhabi, UAE. This is a fantastic opportunity for someone who has a strong background in enterprise-scale Dynatrace implementations and is confident communicating with both technical teams and senior stakeholders.
About the Role
As a Dynatrace Specialist, you will play a key role in delivering robust monitoring solutions across large, complex environments.
Youll be responsible for leading and supporting Dynatrace deployments, working closely with architecture teams to ensure visibility and performance optimisation across business-critical applications.
This role demands a proactive communicator with deep experience in enterprise-level deployments and a solid understanding of on-premise application architecture.
Key Responsibilities
- Lead and support the implementation of Dynatrace across large-scale and enterprise environments
- Collaborate with architects and infrastructure teams to ensure optimal deployment and integration
- Design and deliver end-to-end monitoring solutions tailored to the clients application architecture
- Provide expert guidance on performance tuning, issue diagnosis, and root cause analysis
- Communicate effectively with technical and non-technical stakeholders
- Develop and maintain documentation for implementation standards and best practices
Requirements
- Minimum of 5 years' experience in Dynatrace implementation projects
- Proven track record in large-scale and enterprise Dynatrace deployments
- Strong understanding of on-premise application architecture
- Excellent communication and stakeholder engagement skills
- Ability to work independently and as part of a broader project delivery team
- Dynatrace certifications are a plus
Why Join?
- Be part of complex, high-impact projects with global organisations
- Join a forward-thinking team at the forefront of performance monitoring solutions
- Long-term career growth and technical development opportunities
If you are a seasoned Dynatrace professional looking to take on large-scale challenges in enterprise environments, we want to hear from you.
Apply now or contact us directly for a confidential conversation. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 06/06/2025
Salary / Rate: AED16000 - AED23000 per annum, Benefits: Visa Sponsorship, 3 months paid accommodation, relocation package
Posted: 2025-06-06 13:55:06
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Linking Humans is proud to be working with a leading ServiceNow partner in the Middle East, currently looking to hire an experienced Arabic-speaking ServiceNow Project Manager to support their continued growth across the region.
This is a fantastic opportunity for a skilled Project Manager to take ownership of high-impact ServiceNow implementations across a wide range of industries.
As a ServiceNow Project Manager, you will be responsible for the end-to-end delivery of ServiceNow projects.
You will work closely with both technical teams and business stakeholders to ensure successful implementation, while also serving as a key client contact.
This role requires strong leadership, communication, and organisational skills, as well as fluency in both Arabic and English.
Key Responsibilities
- Lead and manage full project lifecycles from initiation through to delivery
- Work closely with clients to understand business requirements and translate them into actionable plans
- Coordinate internal teams including developers, architects, and consultants
- Manage project budgets, timelines, risks, and resource allocation
- Deliver clear project documentation, reporting, and regular status updates
- Conduct meetings and workshops in Arabic and English as required
Requirements
- Proven experience delivering ServiceNow projects, ideally within a partner or enterprise setting
- Fluent in Arabic and English (written and spoken)
- Strong stakeholder management and client-facing communication skills
- In-depth understanding of ServiceNow platform capabilities
- Familiarity with Agile, Waterfall, or hybrid delivery methodologies
- Relevant certifications such as PMP, ITIL, or ServiceNow credentials are desirable
Whats On Offer
- Join a growing and well-established ServiceNow partner
- Work on major transformation projects across multiple industries
- Flexible and collaborative working environment
- Career development support and ongoing training
- Competitive salary and benefits package
If you're an experienced ServiceNow Project Manager looking for your next opportunity in the Middle East and you're fluent in Arabic wed love to hear from you.
Apply today or contact us for a confidential discussion. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 06/06/2025
Salary / Rate: AED25000 - AED32000 per month, Benefits: plus relocation package, 3 months paid accommodation, visa sponsorship
Posted: 2025-06-06 13:44:03
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Linking Humans is partnering with a leading ServiceNow Partner in the UAE to hire talented and experienced ServiceNow SPM (Strategic Portfolio Management) Senior Technical Consultants.
If you are passionate about implementing ServiceNow SPM solutions and handling custom builds, this is your chance to join a dynamic and fast-growing team.
Key Responsibilities:
- Lead the design, development, and implementation of ServiceNow SPM solutions, including custom builds.
- Provide expert guidance on ServiceNow SPM modules, including Portfolio Management, Demand Management, Project Management, and Resource Management.
- Manage the customization of ServiceNow SPM to meet client-specific requirements, ensuring solutions are scalable and future-proof.
- Collaborate closely with clients to understand their business needs and deliver tailored technical solutions.
- Ensure successful execution of end-to-end ServiceNow SPM implementations, from requirement gathering to go-live.
- Perform integrations of ServiceNow SPM with other enterprise systems.
- Provide technical leadership and mentorship to junior consultants and internal teams.
Requirements:
- Proven experience with ServiceNow SPM and its core modules, including Portfolio Management, Demand Management, Project Management, and Resource Management.
- Must have the SPM Certification.
- Demonstrated experience in ServiceNow SPM projects and delivering successful implementations.
- Strong background in custom builds and ability to handle complex, tailored solutions within the ServiceNow platform.
- Expertise in ServiceNow platform architecture, scripting, and integrations.
- Ability to collaborate with both technical and non-technical stakeholders to deliver high-quality solutions.
- Relevant ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist or Application Developer) are a plus.
- Excellent communication skills, with the ability to lead and guide cross-functional teams.
Why Join?
- Visa Sponsorship & Relocation Assistance to Dubai/Abu Dhabi.
- Competitive tax-free salary + benefits package.
- Opportunity to work on interesting projects in a fast-growing market.
- Opportunties for career development and certifications.
Apply now! ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 05/06/2025
Salary / Rate: AED25000 - AED27000 per annum, Benefits: Relocation Package + Visa Sponsorship
Posted: 2025-06-05 15:02:04
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Linking Humans is hiring on behalf of our ServiceNow Elite Partner for a Senior Project Manager.
This role is responsible for leading the delivery of complex ServiceNow projects from initiation through to completion.
The ideal candidate will bring strong leadership, stakeholder management, and delivery skills, ensuring projects are delivered on time, within scope, and aligned with client expectations.
Experience managing end-to-end ServiceNow implementations across multiple modules is essential.
Key Responsibilities
- Lead full lifecycle delivery of ServiceNow projects across ITSM, ITOM, HRSD, and other workflows.
- Define project scope, schedule, resources, and deliverables in collaboration with technical and functional teams.
- Act as primary point of contact for clients, managing expectations, communication, and escalations.
- Monitor progress, manage risks, and ensure delivery aligns with project goals and quality standards.
- Coordinate cross-functional teams including developers, architects, business analysts, and QA leads.
- Drive governance, reporting, and status updates to internal and external stakeholders.
- Support Agile and hybrid delivery methodologies, ensuring alignment with ServiceNow best practices.
- Champion continuous improvement and lessons learned to enhance future delivery success.
Requirements
- 5+ years of project management experience, with at least 2+ years delivering ServiceNow projects.
- Proven experience managing enterprise-level implementations across multiple modules (ITSM, ITOM, HRSD, etc.).
- Strong client-facing communication and stakeholder management skills.
- Proficiency in project management tools (e.g., MS Project, Jira, ServiceNow Project Portfolio Management).
- Solid understanding of Agile, Scrum, and ITIL frameworks.
- ServiceNow certifications (e.g., CSA, CIS, or PPM) and PMP/PRINCE2 certification are a plus.
Interested? Apply now! ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 05/06/2025
Salary / Rate: AED25000 - AED27000 per annum, Benefits: Relocation Package + Visa Sponsorship
Posted: 2025-06-05 15:00:23
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Linking Humans is seeking on behalf of our client, a ServiceNow Elite Partner in UAE/South Africa for a strategic and dynamic Resource & Development Manager to lead workforce planning, resource sourcing, onboarding, and technical talent development within our Application Managed Services (AMS) function.
This role is key to ensuring we have the right people, with the right skills, at the right timewhile also providing senior technical oversight and mentorship across projects.
Key Responsibilities:
- Resource Planning & Forecasting:
Work with cross-functional teams to track resource capacity, anticipate demand, and plan upskilling initiatives.
- Sales Pipeline Alignment:
Forecast and align resource needs with the project pipeline to ensure readiness for upcoming engagements.
- Vendor & Contractor Management:
Source and manage external contractors when internal resources are limited.
Ensure compliance with technical and service standards.
- Recruitment & Onboarding:
Oversee the full recruitment lifecyclefrom job advertising and interviewing to onboarding and integration.
- Talent Development:
Drive training plans, career development, and performance growth for technical staff in partnership with People & Culture.
- Project & AMS Coordination:
Manage onboarding/offboarding processes aligned with project scopes and delivery frameworks.
Capture lessons learned for continuous improvement.
- Senior Technical Oversight:
Provide architectural support and mentorship across AMS to uphold delivery excellence.
- Graduate Programme Leadership:
Design and manage our technical graduate programme, including training, rotations, and progress evaluations.
Why Apply?
- Relocation to the UAE with full support
- Attractive tax-free salary and comprehensive benefits package
- Rare opportunity to shape a growing technical capability in a dynamic, high-impact role
- Be part of an innovative and collaborative environment with a clear career growth pathway
- Influence talent strategy and technical delivery at a regional level
What Youll Need:
- Experience in resource management or technical talent acquisition, ideally within a ServiceNow environment
- Strong understanding of ServiceNow roles and implementation best practices
- Skilled in cross-functional coordination, stakeholder engagement, and vendor management
- CSA certification required; ITIL, Agile, or additional ServiceNow certifications are a plus
Apply now! ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 05/06/2025
Salary / Rate: AED25000 - AED27000 per annum, Benefits: Relocation Package + Visa Sponsorship
Posted: 2025-06-05 14:57:11
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A Dynatrace L2 (Level 2) person typically works as a second-line support or specialist engineer for the Dynatrace platform an advanced application performance monitoring (APM) and observability tool.
Heres a breakdown of what this usually involves:
ð Core Responsibilities:
- Advanced Troubleshooting:
- Handling more complex issues that 1st-line support cant resolve.
- Analyzing application performance, infrastructure metrics, logs, and user experience data.
- Monitoring & Alerting Configuration:
- Customizing Dynatrace dashboards, alerts, and anomaly detection.
- Working with Dynatrace OneAgent, Smartscape, Davis AI, and PurePath.
- Root Cause Analysis (RCA):
- Investigating performance degradations, bottlenecks, and outages.
- Providing detailed RCA reports to DevOps, SREs, or application teams.
- Client/Stakeholder Support:
- Supporting internal teams or external clients in using Dynatrace effectively.
- Possibly training users or helping integrate Dynatrace with CI/CD pipelines, ServiceNow, or cloud environments (AWS, Azure, GCP).
- Escalation Point:
- Acts as an escalation point before issues are passed to L3 (Engineering or Vendor).
ð Typical Skills:
- Strong understanding of application architecture (Java, .NET, etc.)
- Experience with cloud platforms, containerization (Kubernetes, Docker)
- Scripting or automation knowledge (e.g., PowerShell, Python, or Groovy)
- Familiarity with ITSM tools like ServiceNow
- Good communication skills for cross-team collaboration
....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 05/06/2025
Salary / Rate: AED18000 - AED25000 per annum, Benefits: Relocation Package + Visa Sponsorship
Posted: 2025-06-05 14:54:11
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Linking Humans is hiring on behalf of our ServiceNow Elite Partner for a Senior QA/Test Lead.
This role plays a pivotal part in ensuring the quality and reliability of ServiceNow implementations and custom applications.
The successful candidate will lead the planning, execution, and oversight of all testing effortsspanning functional, non-functional, automation, and integration testing.
This is a key opportunity to work closely with architects, developers, and business stakeholders to ensure high-quality outcomes across complex ServiceNow projects.
Key Responsibilities
- Define and lead end-to-end testing strategies across ServiceNow implementations (ITSM, ITOM, HRSD, and more).
- Design and execute manual and automated tests, using tools like ATF, Selenium, or equivalent.
- Collaborate with cross-functional teams to validate requirements, user stories, and test outcomes.
- Coordinate UAT processes and support project sign-offs.
- Drive automation practices within DevOps pipelines.
- Conduct integration testing for external systems and APIs.
- Perform root cause analysis and defect management, delivering detailed QA reports and KPIs.
- Promote and uphold QA best practices aligned with Agile, ITIL, and DevOps methodologies.
Requirements
- 5+ years in software QA/testing, including 2+ years with ServiceNow.
- Proficient in ServiceNow ATF and other test automation tools.
- Hands-on experience with test management platforms (e.g., JIRA, ServiceNow Test Management).
- Strong understanding of ServiceNow modules and platform capabilities.
- Knowledge of integration testing, API validation, performance and security testing.
- Agile/Scrum and DevOps familiarity is essential.
- ServiceNow certifications (CSA, ATF, CIS) are advantageous.
Interested? Apply Now! ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 05/06/2025
Salary / Rate: AED18000 - AED25000 per month, Benefits: Relocation Package + Visa Sponsorship
Posted: 2025-06-05 14:52:04
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ServiceNow Consultant - HRSD
ð UK-Based | ð¼ Hybrid with different locations in the UK | ð¡ï¸ SC Clearance Eligible
ð° Up to £78,000 total package + Outstanding Benefits
I'm working with a leading consultancy looking for a ServiceNow Consultant to join their fast-growing HR team.
This role focuses on HR Service Delivery designing and deploying modern, user-centric ServiceNow solutions that enhance the employee lifecycle, from onboarding through to talent development.
Youll collaborate with clients, lead workshops, optimise HR processes, and drive real transformation.
What were looking for:
- Strong experience in ServiceNow HRSD
- Proven track record in HR process design & improvement
- Comfortable working in Agile environments
- Confident running client workshops & stakeholder engagement
- Consulting experience is a bonus
Youll join a high-performing, collaborative team with a strong culture of innovation, learning, and development.
Interested? Apply with your CV and we will be in touch. ....Read more...
Type: Permanent Location: London,England
Start: 05/06/2025
Salary / Rate: £60000 - £70000 per annum, Benefits: Bonus, company car allowance, pension, annual leave and more.
Posted: 2025-06-05 14:32:05
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We are working with a leading organisation in Abu Dhabi seeking an experienced Dynatrace Consultant to lead and deliver high-impact monitoring solutions across large-scale enterprise environments.
Key Requirements:
- Strong communication skills with the ability to engage stakeholders at all levels
- Minimum 5 years of hands-on experience delivering Dynatrace implementation projects
- Proven experience in large-scale and enterprise Dynatrace deployments
- Solid understanding of application architecture, particularly in on-premise environments
Details:
- Location: Abu Dhabi, UAE
- Salary: Up to AED 23,000 per month (depending on experience)
- Type: Full-time, Permanent
If you're a Dynatrace expert ready for your next opportunity in the UAE, we want to hear from you.
Apply now or get in touch for a confidential conversation. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 04/06/2025
Salary / Rate: AED18000 - AED23000 per month, Benefits: plus relocation package, 3 months paid accommodation, visa sponsorship
Posted: 2025-06-04 21:39:04
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ð§ ServiceNow CSM/HRSD Implementation Specialist
ð UK-Based | ð» Hybrid/Remote (London)| ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows think CSM, CRM, HRSD, and more.
If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle this one's for you.
Ideal experience includes:
- Proven background in ServiceNow development & configuration
- Strong integration skills (REST/SOAP, IntegrationHub)
- Experience with UI Builder, Service Portal, and Next Experience
- Solid understanding of customer journeys & employee lifecycle touchpoints
- Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
- Contributed to solution design and bid work within a service provider
- Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 03/06/2025
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2025-06-03 12:19:05
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Are you a strategic leader with a deep understanding of ServiceNow delivery? We’re hiring a ServiceNow Programme Manager to take the reins on high-impact transformation programmes across a diverse public sector portfolio in the UAE.This is a pivotal role for someone who can lead from the front — coordinating multi-stream projects, engaging senior stakeholders, and ensuring end-to-end ServiceNow programme success.Key Responsibilities:
Drive full lifecycle ServiceNow programmes across government and public sector clients
Manage project teams, delivery timelines, and budgets with precision
Act as the bridge between technical teams and C-level stakeholders
Ensure governance, risk, and compliance across all delivery phases
Champion best practices and continuous improvement across the programme
What We’re Looking For:
Proven experience managing large-scale ServiceNow implementations
Strong stakeholder management and leadership skillsFull Relocation Package + Visa Sponsorship + 3 Months Paid Accommodation
Arabic speaking is highly preferred
CSA certification is a strong advantage — sponsorship available if needed
Experience with public sector projects is a major plus
What’s on Offer:
Competitive salary from 28,000 - 35,000 AED/month
Delivery of major public sector programmes with meaningful impact
Opportunity to raise your profile in one of the region’s fastest-growing ServiceNow markets
....Read more...
Type: Permanent Location: UAE, United Arab Emirates
Salary / Rate: £5.4k - 6.7k per month + Full Relocation Package + Visa Sponsorship + 3 Months P
Posted: 2025-05-29 07:57:23
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Location: Dubai or Abu Dhabi UAESalary: AED 25,000 - 32,000 monthPackage: Full Relocation, Visa Sponsorship, 3 Months Paid AccommodationWe’re searching for a Servicenow Project Manager who speaks fluent Arabic and has a proven track record managing complex ServiceNow implementations.
This is not a generic project management role, you must have solid, hands-on ServiceNow project delivery experience.
If that’s not your background, this isn’t the opportunity for you.About the Role You’ll lead ServiceNow projects for high-profile clients across the Middle East.
From planning to go live, you’ll own the full project lifecycle, driving timelines, managing stakeholders, mitigating risks, and ensuring exceptional delivery.
You’ll work closely with technical teams, delivery leads, and customers to keep everything on track.What You’ll Be Doing
Full lifecycle management of ServiceNow implementations and upgrades
Acting as the primary point of contact for client stakeholders
Leading project planning, timelines, risk management, and status reporting
Ensuring alignment between client expectations, delivery scope, and resourcing
Collaborating closely with technical architects and delivery consultants
Managing scope changes and escalating issues appropriately
Supporting customer satisfaction and adoption throughout the project lifecycle
What We’re Looking For
Fluent Arabic speaker (written and verbal)
Proven experience delivering ServiceNow projects — this is essential
Strong stakeholder management skills across business and IT teams
Ability to manage multiple workstreams and fast-paced enterprise environments
Excellent documentation, planning, and reporting skills
PMP or PRINCE2 certification a plus, but not a substitute for hands-on SN experience
ServiceNow certifications (PM, ITSM, HRSD, or other modules) highly desirable
The Offer
Full visa sponsorship and relocation package
3 months paid accommodation upon arrival
Join a high-growth ServiceNow partner with enterprise clients across the GCC
Dynamic working environment with clear career progression opportunities
Based in Dubai, one of the region’s most vibrant business hubs
Important If you do not have hands-on ServiceNow project management experience, this role is not suitable and you will not be considered.
This is a specialised position for experienced SN professionals only.Ready to step into a high-impact role in Dubai? Apply now to join a fast-moving team delivering real change through ServiceNow. ....Read more...
Type: Permanent Location: United Arab Emirates
Salary / Rate: £4.8k - 6.1k per month + Full Relocation, Visa Sponsorship, 3 Months Paid Accomm
Posted: 2025-05-29 07:53:57
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ServiceNow Technical Architect (Arabic Speaking) | Dubai or Abu Dhabi Location: Dubai or Abu Dhabi, UAE Salary: AED 25,000 – AED 35,000/month Package: Full Visa Sponsorship, Relocation Support, 3 Months Paid AccommodationWe’re hiring an experienced ServiceNow Technical Architect to join a leading ServiceNow partner in the UAE.
This role requires a fluent Arabic speaker with deep hands-on expertise across ServiceNow architecture, design, and implementation.
You’ll be working with major enterprise clients to design scalable, high-performance solutions that solve real business problems.About the Role This is a senior, client-facing position where you’ll act as the technical authority across complex ServiceNow projects.
You’ll work directly with stakeholders to understand business requirements, then translate these into robust technical solutions, overseeing design, build, and quality across the board.Key Responsibilities
Lead the design and architecture of ServiceNow solutions across ITSM, HRSD, CSM, or other modules
Translate business objectives into technical requirements and solution designs
Work closely with Project Managers, Developers, and Consultants to ensure delivery quality
Own the technical roadmap and make recommendations aligned to platform best practices
Conduct technical workshops, solution reviews, and quality assurance checks
Engage with both technical and non-technical client stakeholders
Stay updated on ServiceNow capabilities, releases, and architectural patterns
Requirements
Fluent in Arabic (spoken and written)
Proven experience as a ServiceNow Technical Architect across multiple enterprise projects
Strong understanding of ServiceNow platform architecture, integration patterns, and module capabilities
Ability to create solution blueprints, architecture documentation, and technical design artefacts
Confident in leading workshops, presenting solutions, and engaging with senior stakeholders
ServiceNow certifications (Certified System Administrator, CIS in one or more modules) highly preferred
What’s on Offer
Salary of AED 25,000 – AED 35,000/month (tax-free)
Full visa sponsorship and end-to-end relocation support
3 months paid accommodation upon arrival in the UAE
Work from either Dubai or Abu Dhabi — based on your preference
Join a fast-growing, internationally respected ServiceNow partner with top-tier clients across the region
Long-term career growth in one of the world’s most dynamic tech markets
Interested? If you're an Arabic-speaking ServiceNow expert ready to shape impactful architecture across high-value projects, we want to hear from you.Apply today and take the next big step in your ServiceNow career. ....Read more...
Type: Permanent Location: uae, United Arab Emirates
Salary / Rate: £4.8k - 6.7k per month + Full Visa Sponsorship, Relocation Support, 3 Months Pai
Posted: 2025-05-29 07:51:25
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Are you a strategic leader with a deep understanding of ServiceNow delivery? We’re hiring a ServiceNow Programme Manager to take the reins on high-impact transformation programmes across a diverse public sector portfolio in the UAE.This is a pivotal role for someone who can lead from the front — coordinating multi-stream projects, engaging senior stakeholders, and ensuring end-to-end ServiceNow programme success.Key Responsibilities:
Drive full lifecycle ServiceNow programmes across government and public sector clients
Manage project teams, delivery timelines, and budgets with precision
Act as the bridge between technical teams and C-level stakeholders
Ensure governance, risk, and compliance across all delivery phases
Champion best practices and continuous improvement across the programme
What We’re Looking For:
Proven experience managing large-scale ServiceNow implementations
Strong stakeholder management and leadership skillsFull Relocation Package + Visa Sponsorship + 3 Months Paid Accommodation
Arabic speaking is highly preferred
CSA certification is a strong advantage — sponsorship available if needed
Experience with public sector projects is a major plus
What’s on Offer:
Competitive salary from 28,000 - 35,000 AED/month
Delivery of major public sector programmes with meaningful impact
Opportunity to raise your profile in one of the region’s fastest-growing ServiceNow markets
....Read more...
Type: Permanent Location: Dubai, Dubai Province, United Arab Emirates
Salary / Rate: £5.4k - 6.7k per month + Full Relocation Package + Visa Sponsorship + 3 Months P
Posted: 2025-05-29 07:43:54
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Location: Dubai, UAESalary: AED 25,000 - 32,000 monthPackage: Full Relocation, Visa Sponsorship, 3 Months Paid AccommodationWe’re searching for a Servicenow Project Manager who speaks fluent Arabic and has a proven track record managing complex ServiceNow implementations.
This is not a generic project management role, you must have solid, hands-on ServiceNow project delivery experience.
If that’s not your background, this isn’t the opportunity for you.About the Role You’ll lead ServiceNow projects for high-profile clients across the Middle East.
From planning to go live, you’ll own the full project lifecycle, driving timelines, managing stakeholders, mitigating risks, and ensuring exceptional delivery.
You’ll work closely with technical teams, delivery leads, and customers to keep everything on track.What You’ll Be Doing
Full lifecycle management of ServiceNow implementations and upgrades
Acting as the primary point of contact for client stakeholders
Leading project planning, timelines, risk management, and status reporting
Ensuring alignment between client expectations, delivery scope, and resourcing
Collaborating closely with technical architects and delivery consultants
Managing scope changes and escalating issues appropriately
Supporting customer satisfaction and adoption throughout the project lifecycle
What We’re Looking For
Fluent Arabic speaker (written and verbal)
Proven experience delivering ServiceNow projects — this is essential
Strong stakeholder management skills across business and IT teams
Ability to manage multiple workstreams and fast-paced enterprise environments
Excellent documentation, planning, and reporting skills
PMP or PRINCE2 certification a plus, but not a substitute for hands-on SN experience
ServiceNow certifications (PM, ITSM, HRSD, or other modules) highly desirable
The Offer
Full visa sponsorship and relocation package
3 months paid accommodation upon arrival
Join a high-growth ServiceNow partner with enterprise clients across the GCC
Dynamic working environment with clear career progression opportunities
Based in Dubai, one of the region’s most vibrant business hubs
Important If you do not have hands-on ServiceNow project management experience, this role is not suitable and you will not be considered.
This is a specialised position for experienced SN professionals only.Ready to step into a high-impact role in Dubai? Apply now to join a fast-moving team delivering real change through ServiceNow. ....Read more...
Type: Permanent Location: Dubai, Dubai Province, United Arab Emirates
Salary / Rate: £4.8k - 6.1k per month + Full Relocation, Visa Sponsorship, 3 Months Paid Accomm
Posted: 2025-05-29 07:35:10
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Location: Dubai, UAE Salary: AED 25,000 - 30,000/month Full Relocation Package + Visa Sponsorship + 3 Months Paid AccommodationWe’re hiring a Servicenow Technical Delivery Manager to join a leading global ServiceNow partner based in Dubai, UAE.
This is a strategic, client-facing role for someone who can combine technical expertise with delivery oversight and resource leadership. Servicenow HRSD experience highly desirable. The Opportunity: You’ll be the client’s go-to technical lead, helping shape their ServiceNow journey with tailored advisory and hands-on leadership.
You’ll also be responsible for assembling the right technical teams, ensuring projects are delivered smoothly, on time, and to the highest standards.Key Responsibilities:
Lead ServiceNow project delivery across key clients, with a focus on HRSD
Act as the primary technical advisor and delivery lead in client engagements
Run discovery sessions, solution design workshops, and stakeholder meetings
Define technical strategy and align delivery to business outcomes
Identify, assign, and manage technical resources across multiple projects
Oversee project health, quality, and risk management
Mentor junior consultants and strengthen delivery capabilities across the team
What We're Looking For:
Strong background delivering ServiceNow solutions in a client-facing role
Proven experience leading end-to-end implementations, ideally with HRSD
Ability to allocate, lead, and motivate technical teams
Excellent stakeholder management skills with commercial acumen
ServiceNow certifications (especially HRSD) are a major advantage
Package Includes:
Salary: AED 30,000/month (tax-free)
Full visa sponsorship and relocation support
3 months paid accommodation on arrival in Dubai
Fast-tracked career growth with a high-profile ServiceNow partner
Exposure to enterprise clients across the Middle East and beyond
Ready to make the move? This is your chance to live and lead in Dubai, delivering complex ServiceNow projects in a high-growth, international environment.Apply now and take the next step in your ServiceNow career. ....Read more...
Type: Permanent Location: Dubai, Dubai Province, United Arab Emirates
Salary / Rate: £4.8k - 5.7k per month + Full Relocation Package + Visa Sponsorship + 3 Months P
Posted: 2025-05-29 07:23:30
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Location: Dubai/Abu Dhabi, United Arab EmiratesSalary: Competitive tax-free package + relocation support & visa sponsorshipJob Type: Full-time, PermanentWe are hiring a ServiceNow Process Architect / ITSM Business Analyst to join a leading organisation in Dubai or Abu Dhabi.
The role involves assessing, designing, and improving ITSM processes to align with best practices and business goals.
This position is open to candidates worldwide, with visa sponsorship and relocation support available.Responsibilities
Analyse and assess existing ITSM processes, identifying areas for improvementConduct gap assessments against ITIL4 best practices and ServiceNow out-of-the-box processesDevelop and implement process improvement roadmaps aligned with business prioritiesLead stakeholder workshops to gather and define requirements for ServiceNow solutionsDocument end-to-end ITSM processes, workflows, and supporting materialsSupport testing, validation, and adoption of new processesConduct audits and ensure compliance with ITSM frameworksStay updated on ServiceNow developments and industry trends
Requirements
Proven experience as a ServiceNow Process Consultant or ITSM Business AnalystStrong knowledge of ITIL4 and ServiceNow ITSM modulesExperience in process assessment, gap analysis, and workflow optimisationAbility to lead workshops and translate business needs into technical solutionsWilling to relocate to Dubai or Abu Dhabi (relocation package and visa sponsorship provided)
What’s on Offer
Tax-free salary with benefitsVisa sponsorship and relocation supportOpportunity to work on high-profile ServiceNow projectsCareer development in a growing technology market
Apply now by submitting your CV. ....Read more...
Type: Permanent Location: Dubai Province, United Arab Emirates
Salary / Rate: £3.1k - 4.4k per month + package
Posted: 2025-05-15 15:49:04
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Our client is looking for a ServiceNow Lead Consultant to join their team.
This is a key role within the Professional Services division, delivering impactful ServiceNow solutions to enterprise clients across the region.As a ServiceNow Lead Consultant, you’ll take ownership of designing and delivering ITSM, ITOM, and CMDB solutions.
You’ll collaborate with Architects and Consultants, support presales efforts, run a team of consultants, and mentor junior members while helping clients achieve real business outcomes.This is a small, family-orientated organisation where collaboration and support are central to the culture.
You'll be part of a close-knit team where your contributions are genuinely valued, not just a number in a large corporate machine. What you’ll do:
Lead end-to-end delivery of ServiceNow ITSM, ITOM, and CMDB solutions
Translate complex requirements into practical technical designs
Present confidently to IT leadership and key stakeholders
Guide teams through project milestones, ensuring quality and success
Support presales activities such as proposals, client workshops, and solution design
Manage and develop a team of ServiceNow consultants
Mentor and upskill junior team members
What you’ll need:
Must be a British citizen based in the UK
Must hold active SC clearance or be eligible to obtain it
5 years of hands-on ServiceNow delivery
Strong expertise in ITSM, ITOM, and CMDB, including Discovery and service mapping
Experience leading teams and managing technical delivery
Experience in presales environments with proven client-facing skills
Proven track record of delivering ServiceNow solutions that drive business value
Excellent communication and stakeholder engagement skills
Certifications & experience:
ServiceNow CSA (Certified System Administrator)
Additional ServiceNow certifications (e.g.
ITSM, ITOM Specialist) are a plus
ITIL Foundation or above
Experience with other modules such as HRSD or Service Delivery is desirable
What’s on offer:
100% remote working
Bonus scheme: 5% of salary (performance-linked)
Healthcare cash plan: claim back everyday health costs
Pension: 4% employer contribution
25 days holiday
Flexible working hours
Annual meetups in London
Supportive, collaborative team culture
If you’re looking to step into a high-impact role where your leadership and ServiceNow expertise can truly shine within a people-first organisation, apply now!
....Read more...
Type: Permanent Location: London, Greater London, England
Salary / Rate: £80k - 100k per year
Posted: 2025-05-14 11:54:35
