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We are seeking an experienced ServiceNow Process Architect to join a leading organisation in the UAE.
This role is open to candidates already residing in Dubai or Abu Dhabi, as no relocation package is available.
Key Responsibilities
- Lead the design and optimisation of ServiceNow processes across multiple modules (ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, ITAM).
- Act as a subject matter expert, providing guidance to clients and internal teams on ITIL-aligned service management practices.
- Engage with stakeholders to gather requirements, document business processes, and develop functional specifications.
- Translate business requirements into scalable, efficient ServiceNow solutions.
- Collaborate with technical teams to ensure configurations, customisations, and integrations align with process designs.
- Support testing and validation phases, creating test scripts and guiding UAT to ensure accurate solution delivery.
- Mentor junior team members and provide expert input on process improvements and platform best practices.
Required Experience & Qualifications
- 4+ years of hands-on ServiceNow experience across multiple modules.
- Proven experience in process design, configuration, and consulting.
- ServiceNow CSA (Certified System Administrator) required.
- At least three ServiceNow CIS (Certified Implementation Specialist) certifications.
- ITIL 4 Foundation certification.
- Strong stakeholder management, communication, and problem-solving skills.
- Ability to work independently and within a team.
Nice to Have ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 17/09/2025
Salary / Rate: AED18000 - AED25000 per month
Posted: 2025-09-17 11:47:12
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We are looking for a skilled ServiceNow Technical Consultant to join our dynamic team in Cape Town.
This role is ideal for professionals with hands-on experience configuring, developing, and implementing ServiceNow solutions across multiple modules, who are eager to work in a collaborative, client-focused environment.
Key Responsibilities
- Configure, customise, and implement ServiceNow solutions across ITSM, ITOM, CSM, HRSD, ITBM, and other modules.
- Develop workflows, business rules, integrations, and custom applications tailored to client requirements.
- Collaborate with functional consultants and clients to translate business requirements into technical solutions.
- Conduct solution testing, troubleshooting, and validation to ensure high-quality deliverables.
- Support upgrades, migrations, and enhancements on the ServiceNow platform.
- Provide guidance and mentoring to junior developers and team members.
- Ensure compliance with best practices, ITIL guidelines, and client standards.
Required Skills & Experience
- 3+ years hands-on experience as a ServiceNow Developer or Technical Consultant.
- Strong experience in configuration, scripting, and development within ServiceNow.
- Experience with integrations (REST, SOAP, Integration Hub) and API development.
- Familiarity with ServiceNow modules: ITSM, ITOM, CSM, HRSD, ITBM, or related.
- ServiceNow Certified System Administrator (CSA) required.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and collaboratively in a client-facing environment. ....Read more...
Type: Permanent Location: Cape Town,South Africa
Start: 17/09/2025
Salary / Rate: ZAR25000 - ZAR45000 per month
Posted: 2025-09-17 11:08:10
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We are seeking a highly skilled ServiceNow Presales Consultant to join our team in Johannesburg.
In this role, you will partner with clients to understand their challenges, shape tailored ServiceNow solutions, and deliver compelling demos and proposals that win business.
Youll bridge the gap between sales and delivery, acting as a trusted advisor who can influence digital transformation decisions at the highest level.
Key Responsibilities
- Lead presales engagements with clients, gathering business requirements and aligning them with ServiceNow capabilities.
- Design and present innovative ServiceNow solutions across ITSM, ITOM, IRM, HRSD, and CSM.
- Deliver tailored demos, proof-of-concepts, and workshops that showcase value and impact.
- Collaborate with sales teams to respond to RFPs/RFIs, prepare effort estimates, and develop winning bid strategies.
- Support handovers to delivery teams, ensuring proposed solutions are implemented smoothly.
- Build strong relationships with stakeholders at all levels, acting as a trusted advisor.
- Partner with technical teams for deep dives, prototypes, and solution validation.
Required Experience & Qualifications
- 5+ years of ServiceNow experience in solution design, configuration, or presales.
- ServiceNow CSA (Certified System Administrator).
- CIS certifications would be a bonus.
- Proven experience leading demos, client workshops, and presentations.
- Solid understanding of ServiceNow platform architecture and integrations.
- Track record of responding to bids and proposals with well-structured technical solutions. ....Read more...
Type: Permanent Location: Johannesburg,South Africa
Start: 17/09/2025
Salary / Rate: ZAR35000 - ZAR80000 per month
Posted: 2025-09-17 11:03:03
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We are looking for a talented ServiceNow Process Architect / Consultant to join our growing team in Johannesburg.
This role will suit someone who thrives on designing smart business processes, enabling digital transformation, and helping organisations unlock maximum value from the ServiceNow platform.
What Youll Be Doing
- Act as a trusted advisor and subject matter expert across ServiceNow modules including ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, and ITAM.
- Guide clients on modern service management practices aligned to ITIL 4.
- Engage with stakeholders to capture and translate requirements into functional designs and solution blueprints.
- Shape and document new workflows and processes that improve efficiency, customer experience, and business outcomes.
- Partner with technical teams to ensure designs are built, configured, and delivered to spec.
- Prepare test scripts, support UAT, and act as the key point of contact for process-related queries.
- Deliver stakeholder training and ensure smooth adoption of new processes.
- Contribute to continuous improvement initiatives and knowledge sharing within the team.
- Build strong client relationships by consistently delivering high-quality outcomes.
What Were Looking For
- 4+ years experience working with ServiceNow and IT Service Management frameworks.
- Proven background in process design, configuration, and consulting.
- Experience across multiple ServiceNow modules (at least three of: ITSM, ITOM, CSM, HRSD, ITBM, FSM, ITAM, GRC).
- ServiceNow CSA (Certified System Administrator) required.
- At least three Certified Implementation Specialist (CIS) certifications.
- ITIL 4 Foundation certification.
- Strong communication skills with the ability to engage at all levels of a business.
- Track record of mentoring, problem-solving, and delivering projects in Agile environments. ....Read more...
Type: Permanent Location: Johannesburg,South Africa
Start: 17/09/2025
Salary / Rate: ZAR20000 - ZAR80000 per month
Posted: 2025-09-17 10:58:16
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We are seeking an experienced ServiceNow Technical Architect to join a leading organisation in Johannesburg.
This role requires strong technical expertise across multiple ServiceNow modules, combined with the ability to design, develop, and deliver scalable enterprise solutions.
The ideal candidate will have solid implementation experience and the ability to guide both clients and internal teams.
Key Responsibilities
- Architect, design, and implement ServiceNow solutions across multiple modules.
- Work closely with stakeholders to gather requirements and translate them into technical solutions.
- Configure and develop ServiceNow applications, workflows, and integrations.
- Provide technical expertise and ensure solutions follow best practices.
- Participate in design workshops, solution reviews, and technical discussions.
- Support and mentor junior team members.
- Deliver projects aligned with ITIL and Agile methodologies.
Required Skills & Experience
- 5+ years of hands-on ServiceNow experience across multiple modules:
- ITSM (IT Service Management)
- ITOM (IT Operations Management)
- CSM (Customer Service Management)
- TSM (Telecom Service Management)
- HR Service Delivery
- ITBM (IT Business Management)
- Service Portal & Mobile Development
- Integration Hub & API Integrations
- Strong background in designing, configuring, and developing ServiceNow applications and integrations.
- Understanding of ITIL and Agile methodologies.
- Strong problem-solving and communication skills.
- Ability to work independently and as part of a team.
Why Join? This is a fantastic opportunity to advance your career in ServiceNow while working on impactful projects in South Africa.
Youll gain exposure to a wide range of modules, innovative technologies, and enterprise-level implementations. ....Read more...
Type: Permanent Location: Johannesburg,South Africa
Start: 17/09/2025
Salary / Rate: ZAR80000 - ZAR130000 per month
Posted: 2025-09-17 10:55:10
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We are seeking an experienced SolarWinds Implementation Specialist to join a leading organisation in Abu Dhabi.
The successful candidate will have a proven track record of delivering enterprise-level SolarWinds implementations, with deep technical expertise and strong stakeholder engagement skills.
Key Responsibilities
- Lead end-to-end SolarWinds implementation projects for enterprise clients.
- Design, configure, and deploy SolarWinds monitoring solutions at scale.
- Integrate SolarWinds with existing IT infrastructure and third-party systems.
- Optimise system performance and ensure high availability.
- Provide technical guidance, documentation, and knowledge transfer to internal teams.
- Troubleshoot, support, and fine-tune SolarWinds environments post-implementation.
Requirements
- Demonstrable experience in enterprise-level SolarWinds implementations.
- Strong knowledge of SolarWinds modules including NPM, NCM, SAM, and related tools.
- Ability to design scalable monitoring architectures and integrations.
- Solid understanding of network, server, and application monitoring.
- Excellent problem-solving, documentation, and communication skills.
- Relevant certifications (SolarWinds Certified Professional or similar) preferred.
Benefits Package
- Salary: AED 17,000 23,000 per month (tax-free)
- Paid flight for employee on joining
- Medical insurance (employee coverage in Dubai / family coverage in Abu Dhabi)
- 3 months paid accommodation upon arrival
- Full visa sponsorship
- 22 days annual leave plus public holidays
- Bereavement leave
- Maternity leave
- Sick leave
- Gratuity payment (mandatory lump sum paid to expatriates after at least one year of service when leaving the company)
This role offers the opportunity to live and work in Abu Dhabi with an attractive tax-free salary, excellent benefits, and exposure to large-scale enterprise environments. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 17/09/2025
Salary / Rate: AED17000 - AED23000 per month, Benefits: 3 months paid accommodation, Visa + more
Posted: 2025-09-17 10:46:04
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We are seeking a skilled ServiceNow ITOM Developer with strong Event Management experience to join a leading organisation based in Abu Dhabi.
This is an exciting opportunity to work on cutting-edge ServiceNow projects in the UAE, offering excellent benefits and the chance to advance your career in a thriving global hub.
Key Responsibilities
- Design, configure, and implement ServiceNow ITOM solutions with a focus on Event Management.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Develop integrations and workflows to enhance ITOM capabilities.
- Provide technical expertise on best practices for ServiceNow Event Management.
- Support continuous improvement, troubleshooting, and maintenance of ServiceNow ITOM modules.
Requirements
- Proven experience as a ServiceNow Developer, with hands-on ITOM expertise.
- Strong knowledge of Event Management within ServiceNow.
- Experience with CMDB, Discovery, and integrations is highly desirable.
- ServiceNow certifications (ITOM Specialist/Implementation Specialist) are an advantage.
- Excellent problem-solving and communication skills.
Benefits Package
- Salary: AED 17,000 23,000 per month (tax-free)
- Paid flight for employee on joining
- Medical insurance - Family coverage in Abu Dhabi
- 3 months paid accommodation upon arrival
- Full visa sponsorship
- 22 days annual leave plus public holidays
- Bereavement leave
- Maternity leave
- Sick leave
- Gratuity payment (mandatory lump sum paid to expatriates after at least one year of service when leaving the company) ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 17/09/2025
Salary / Rate: AED17000 - AED23000 per month, Benefits: 3 months paid accommodation, Visa + more
Posted: 2025-09-17 10:42:08
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ð§ ServiceNow CSM/HRSD Implementation Specialist
ð UK-Based | ð» Hybrid (clients visits occasionally)| ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more.
If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle this one's for you.
Ideal experience includes:
- Proven background in ServiceNow development & configuration
- Strong integration skills (REST/SOAP, IntegrationHub)
- Experience with UI Builder, Service Portal, and Next Experience
- Solid understanding of customer journeys & employee lifecycle touchpoints
- Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
- Contributed to solution design and bid work within a service provider
- Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package including a 5% bonus.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 11/09/2025
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2025-09-11 12:54:26
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ð ServiceNow Developer UK-Wide
ð Hybrid | ð¼ Permanent | ð¡ï¸ SC Clearance (or eligibility) required
ð° Competitive Salary (£60k£80k DOE) + Great Benefits
I'm recruiting for a ServiceNow Developer to join a forward-thinking consultancy working on high-impact digital transformation projects across both public and private sectors.
Youll be part of a collaborative, agile team delivering cutting-edge solutions across the ServiceNow platform from core ITSM to advanced integrations.
What were looking for:
â
2+ years of hands-on ServiceNow experience (admin or developer)
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Confident with JavaScript/scripting
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Strong problem-solving and platform configuration skills
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Experience with integrations, workflows, or custom app development
â
ServiceNow CSA certification (or working towards it)
Whether youre early in your ServiceNow journey or looking to step up into a more senior, autonomous role wed love to hear from you.
ð© Apply with your CV to learn more.
Roles are moving quickly! ....Read more...
Type: Permanent Location: London,England
Start: 11/09/2025
Salary / Rate: 60,000 to 95,000 depending on experience
Posted: 2025-09-11 12:54:14
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ðï¸ ServiceNow Solution Architect
ð UK-Based | ð» Hybrid (client visits occasionally) | ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
Im working with a ServiceNow Elite Partner looking for an experienced ServiceNow Architect to join their team.
This is a strategic and technical role where you'll work with clients to shape and deliver large-scale ServiceNow solutions across HR, IT, and Customer domains, lead pre-sales engagements, and guide clients through their transformation journeys.
If youre confident designing full-platform architecture and influencing senior stakeholders, this ones for you.
Ideal experience includes:
â
Strong platform knowledge across HRSD, ITSM, ITOM, CSM, Performance Analytics
â
Proven ability to lead architecture design and client delivery
â
Experience collaborating with C-level stakeholders and translating business goals into scalable solutions
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Familiarity with employee experience and customer journey optimisation
â
Hands-on experience with integrations, data migration, scripting, and platform configuration
â
Ability to mentor technical teams and contribute to proposals, bids, and pre-sales strategy
â
Understanding of change management and user adoption best practices
â
Experience working with ServiceNow partners and aligning with their roadmap and vision
For the right person with the right background, this role offers up to £100,000 per annum plus a fantastic benefits package and performance bonus.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 11/09/2025
Salary / Rate: extensive benefits package
Posted: 2025-09-11 12:53:15
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Were working with a leading ServiceNow customer in the UAE to find a talented ServiceNow Process Architect who can design and optimise ITIL-aligned processes, ensuring ServiceNow delivers real business value.
This is a high-impact role where your expertise will help shape how IT services are delivered across the organisation.
Key Responsibilities:
- Lead workshops with clients to analyse and align core ITIL processes to ServiceNow capabilities.
- Map out as-is processes and design the to-be vision for IT service management.
- Act as a trusted adviser, providing expert guidance on ITIL best practices.
- Work closely with technical teams to ensure smooth translation of process design into ServiceNow builds.
- Influence and collaborate with stakeholders at all levels.
Requirements:
- ITIL certification (Foundation or higher) essential.
- Proven experience facilitating process discussions with clients.
- Strong knowledge of aligning business processes to ServiceNow.
- Excellent communication and stakeholder management skills.
Package on Offer:
- Paid flight for employee on joining.
- Medical insurance (employee only in Dubai, family coverage in Abu Dhabi).
- 3 months paid accommodation upon arrival.
- Full visa sponsorship.
- 22 days annual leave plus UAE public holidays.
- Bereavement, maternity, and sick leave.
- Gratuity payment (mandatory end-of-service benefit in the UAE).
If youre an ITIL-certified ServiceNow Process Architect ready for a rewarding move to the UAE, wed love to hear from you.
Apply today and make your mark in one of the worlds most dynamic locations. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 20/08/2025
Salary / Rate: AED23000 - AED28000 per month
Posted: 2025-08-20 16:28:18
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We are seeking an experienced ServiceNow Process Consultant / Business Analyst to join a leading organisation in the UAE.
This is an exciting opportunity for a skilled professional to contribute to impactful projects while enjoying excellent benefits and a competitive salary.
Location: Dubai or Abu Dhabi, UAE
Salary: 17K 25K AED per month (dependent on experience)
Certification Requirement: ITIL Certification essential
Key Responsibilities:
- Analyse, document, and improve business processes within the ServiceNow platform.
- Gather requirements from stakeholders and translate them into functional specifications.
- Work closely with technical teams to ensure successful configuration and implementation of ServiceNow solutions.
- Provide guidance on ITIL best practices to optimise service management processes.
- Facilitate workshops, training sessions, and stakeholder meetings.
Requirements:
- Proven experience as a ServiceNow Process Consultant or Business Analyst.
- ITIL Certification is mandatory.
- Strong understanding of IT service management processes and workflows.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced, collaborative environment.
Benefits:
- Paid flight for joining
- Medical insurance (employee coverage in Dubai / family coverage in Abu Dhabi)
- 3 months paid accommodation upon arrival
- Full visa sponsorship
- 22 days annual leave plus public holidays
- Bereavement leave
- Maternity leave
- Sick leave
- Study leave
- Gratuity payment (mandatory lump sum after 1+ years of service in the UAE) ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 20/08/2025
Salary / Rate: AED17000 - AED25000 per month
Posted: 2025-08-20 16:28:16
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We are seeking an experienced SolarWinds Implementation Specialist to join our clients team in Abu Dhabi.
This is an onsite, customer-facing position requiring full dedication to the implementation, configuration, and ongoing support of SolarWinds monitoring solutions.
You will play a critical role in delivering and maintaining robust network and systems monitoring for a high-availability environment.Key Responsibilities:
- Lead the end-to-end implementation of SolarWinds products, including installation, configuration, and integration with existing systems.
- Design and develop SolarWinds dashboards, alerts, and reports tailored to business and technical requirements.
- Conduct performance tuning, health checks, and troubleshooting of SolarWinds environments.
- Collaborate with cross-functional teams to ensure seamless integration and maximum system uptime.
- Provide 24/7 support for critical monitoring and alerting services, responding to incidents in real time.
- Document all processes, configurations, and standard operating procedures.
- Train customer teams on SolarWinds usage and best practices.
Requirements:
- Proven experience in SolarWinds Orion Platform deployment and management.
- Strong understanding of network infrastructure, servers, and application monitoring.
- Proficient in SolarWinds modules such as NPM, NTA, NCM, SAM, and others.
- Hands-on experience with SQL queries, SNMP, WMI, and API integrations.
- Excellent problem-solving skills and ability to work under pressure.
- Onsite availability in Abu Dhabi with flexibility for 24/7 support shifts.
- Strong communication and customer engagement skills.
Preferred Qualifications:
- SolarWinds Certified Professional (SCP) certification.
- Experience in high-availability or mission-critical environments.
- Background in ITIL processes and IT service management tools. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 20/08/2025
Salary / Rate: AED17000 - AED23000 per month
Posted: 2025-08-20 16:28:16
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ð¼ ServiceNow Business Development Executive
ð UK-Based | ð» Fully Remote (occasional travel) | ð° Competitive Salary + Commission
ð¡ï¸ Permanent Position
Im working with a boutique ServiceNow consultancy looking for a ServiceNow Business Development Executive to spearhead new business growth across the UK.
This is a client-facing sales role where youll be owning the full sales cycle, from lead generation to deal closure.
While building strong relationships with enterprise and mid-market clients.
Youll work closely with internal technical teams, partners, and ServiceNows own ecosystem to shape solutions that solve real business challenges.
Ideal experience includes:
â
Proven track record of minimum 3 years in ServiceNow sales
â
Deep understanding of the ServiceNow ecosystem
â
Experience selling into enterprise and mid-market clients
â
Skilled in consultative selling and engaging C-level stakeholders
â
Proactive, target-driven, and comfortable working in a fast-paced growth environment
â
Strong commercial acumen with experience shaping pricing models and proposals
If youre passionate about growing market share, driving new logo acquisition, and working closely with both partners and clients to deliver value, this is the perfect role to take your ServiceNow career to the next level.
ð Interested? Apply today with your CV for a confidential chat. ....Read more...
Type: Permanent Location: London,England
Start: 14/08/2025
Salary / Rate: Salary plus package including pension scheme (4% employer + smart salary sacrifice), 25 days holiday, health cash plan.
Posted: 2025-08-14 13:01:04
