Job Title: Business Development Manager
Department: Sales
Reports to: New Business Sales Manager
Location: Solihull - M40 Corridor
Overview
We are recruiting for a Telecom & IT company based in the West Midlands who are actively looking for an experienced new business Business Development Manager.
Currently they are hiring for 2 positions 1x Telecom BDM & 1x IT BDM.
This is a hybrid role as the aim is to spend more time in front of clients than being in the office.
In addition to your self generation they also have an established inside sales team that will help provide appointments and qualified leads for you.
Key Objectives.
Identify and pursue new business opportunities within the telecommunications or IT sector, including targeting specific industry segments and key accounts.
Develop and execute a comprehensive business development strategy to achieve revenue and growth targets.
Conduct market research to identify potential clients, understand their needs, and tailor solutions to meet their requirements.
Build and maintain strong relationships with key decision-makers, stakeholders, and influencers within client organisations.
Prepare and deliver compelling presentations, proposals, and contract negotiations to secure new business opportunities.
Main Responsibilities
Meeting with prospective customers
Managing your sales pipeline
Preparing and delivering quotations for the company
Liaising with the customer, acting as the point of contact from sale to implementation
Coordinating with internal teams to ensure a smooth project roll out
Updating the internal CRM throughout
Lead generation calls to create new opportunities
Working closely with the Account Manager, during the hand-over stage (month 3)
Person Specification
The successful candidate will have a minimum of 2 years' experience selling telephony or IT solutions in a new business development role.
Benefits
£35,000 - £42,000 basic salary
Car Allowance
21 days holiday increasing to 26 days
Healthcare cashplan scheme
Employee Assistance Programme
Discounted gym membership
Employee discount scheme
Private medical care
Life Assurance
....Read more...
Type: Permanent Location: Solihull, England
Start: ASAP
Salary / Rate: £35000.00 - £42000.00 per annum + Great OTE and Car Allowance
Posted: 2024-04-11 10:55:04
2nd Line Support.
Salary - £27,000 - £30,000 Industry - IT Managed Service Provider Location - Bodmin (Cornwall) Duration - Permanent
The Company
We are working with a business whose mission is to provide businesses with exceptional, tailored IT and unified comms that are fit for purpose, exceed their clients' expectations and that their employees are proud of, and they do this by staying true to our core values.
They are looking for an experienced and ambitious 2nd line engineer to provide exceptional customer service and technical support to their clients throughout the Southwest and beyond.
They are looking for someone who can talk to the person as well as the computer, who's focused on making their clients better, can man the helpdesk, help and guide first line engineers and who wants to work in a company where they can continue to learn, grow and develop in their career.
Being on the 2nd Line of the service desk, naturally, you'll be a point of escalation for our 1st Line Engineers.
If they should be struggling to resolve something tricky, you'll be around to take over or lend a hand.
You should be someone junior members of the team can look up to, someone they can trust, and someone that is happy to share their knowledge and expertise with those around them.
They are looking for team players - not lone wolves.
Career Progression
In terms of career progression, our client have fantastic opportunities to work your way up from 2nd line to 3rd line or field engineer and further.
They are keen to work with you to achieve your goals and have training and personal development plans in place for all employees to ensure they are reaching their goals.
The Role
You will be assisting the team to:
Providing 2nd Line technical assistance to a range of businesses of different sizes, across different industries.
Acting as a point of escalation for 1st Line engineers, helping them with their understanding.
Assisting field engineers with your knowledge and experience and providing on-site support where required.
Researching and scoping a wide variety of projects and then putting them into play.
Help to manage and monitor the helpdesk, identify and troubleshoot issues, and perform necessary repairs or upgrades
Escalate support issues in a prompt and timely manner to 3rd line as required
Monitor security threats and vulnerabilities, implement security measures, and maintain compliance with data security regulations
Role Requirements:
A minimum of 2 years' experience working on a support desk or in an IT role
A full driving licence (access to a vehicle is not required, but beneficial)
Ability to work under pressure and manage own time on a busy helpdesk
Strong knowledge of Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN)
Experience with onsite/offsite backup products and storage (including cloud storage)
Excellent customer service skills
Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync)
Technical qualifications such as CompTIA A+ would be advantageous but not a requirement
About You:
You are someone that:
Is curious, inquisitive and has a real desire to learn more and progress with your career
Is ambitious, up for a challenge and has the drive to help an SME grow and push forward
Has a strong understanding of IT
Can translate complicated technical jargon into everyday language, everyone can understand
Is flexible with travel and willing to be on the helpdesk or out onsite
Has an excellent phone manner, is pleasant and approachable, and remains calm under pressure
....Read more...
Type: Permanent Location: Bodmin, England
Salary / Rate: £27000 - £30000 per annum
Posted: 2024-04-03 15:57:32
