Chat Moderator Manager

Chat Moderator Manager | Malta | iGaming | Bingo | Spanish & English Speaking



SRGEurope has been appointed to recruit a Chat Moderator Manager in Malta for an exciting growing iGaming brand that forms part of a global brand.

As the Chat Moderator Manager, you will be responsible for a team of Chat Moderators.

On offer is an excellent salary plus a dynamic & working environment.



Chat Moderator Manager Responsibilities:





  • Ensure yourself and the team fully understand current promotions / offers




  • Work with internal stakeholders to identify and implement unique entertainment ideas




  • Rota management of the team plus leave / absence




  • Appraisals / performance reviews and managing any grievances plus disciplinary processes




  • Hiring and on boarding of new team members as required & assist in training




  • With the team, ensure that customers are interacting in an appropriate manner (quality assurance checks to be made)




  • To identify and prevent players from risk addiction through established procedures as needed





Chat Moderator Manager Requirements:





  • Native Spanish speaker with strong English communication skills




  • Must be eligible to work in Malta




  • Proven knowledge of bingo / online gaming




  • Experience in a similar chartroom / social media environment




  • Previous experience of team management




  • Excellent attention to detail





Why Malta?



Malta is a Southern European island country consisting of an archipelago in the Mediterranean Sea, full of history, beaches, culture and friendly people.

It is easily accessible from most UK airports with a flight time of around just 3 hours.

English is Malta's second official language so communication forms no problem.

Summer weather is fantastic and the winters are mild.

You certainly will not be bored in Malta, from hiking, mountain biking, rock climbing, scuba diving, paragliding, and windsurfing or just relaxing on the beautiful beaches - there really is something for everyone.



To Apply



If you would like to proceed to the next stage press apply now, if you want to know more e-mail us at sean.miller@srgeurope.com or call us for Gibraltar +350 200 69999, for UK 0207 183 6462 we look forward to hearing from you.

We have a variety of jobs ranging from 25k-150k, so if this one is not suitable please visit our website www.srgeurope.com for other exciting opportunities you can apply for.



Chat Moderator Manager | Malta | iGaming | Bingo | Spanish & English Speaking



  • Start: ASAP
  • Duration: Permanent
  • Rate: Competitive Salary + Benefits
  • Location: Malta
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: SRG
  • Tel: +44 207 183 6462
  • Email: to view click here
  • Posted: 2021-05-14 12:31:29 -

  • View all Jobs from SRG


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