Administrator

Administrator

Start date - ASAP

Contract - Initially 3 months

Hours per week - 37 hours per week

Rate of pay - £14.47 per hour

Job Description

The Funding & Compliance Officer will be responsible for managing a rota of staff providing face-to-face services, email, and phone cover.

The successful candidate will work with coordinators to ensure the integrity of the database by monitoring data inputting.

Key Responsibilities

• Manage a rota of staff providing face-to-face service at two locations, email, and phone cover


• Work with coordinators to ensure the integrity of the database by monitoring data inputting


• Supervise Customer Service Advisors and coordinate outreach events to promote the service in the community


• Ensure residents can access the service through enrolment and be part of the team of coordinators


• Coordinate the rota including cover of reception and the development of the business support operation


• Ensure that all courses, events, and examinations have a room booked, tutors are supported, and resources are maintained


• Provide information and reports to the Leadership team, including on outreach and learner feedback

Requirements

• Experience in providing excellent customer service


• Strong communication and interpersonal skills


• Ability to work under pressure and manage multiple tasks


• Excellent organisational skills and attention to detail


• Proficient in Microsoft Office Suite


• Experience in data inputting and database management

Apply Now

If you are an experienced administrator with a passion for customer service and database management, this is the perfect opportunity for you.

Apply now and join this company's team of dedicated professionals.