Admin Assistant

Admin Assistant

TWC Home Improvements

Location: Swindon Office

Salary: £22,000 to £25,000 per annum (depending on experience)

Hours: Full-Time (Monday to Friday)

Holiday: 28 days per year

Are you an organised, proactive individual looking to develop your career in administration? TWC Home Improvements, a trusted local leader in windows, doors, and living space transformations, is looking for a motivated Admin Assistant to join our busy Swindon office.

About the Role

This is an office-based position where you’ll play an important part in supporting our team and ensuring the smooth running of day-to-day operations.

Your key responsibilities will include:

• Acting as the first point of contact for customers, handling enquiries via phone, email, and in-person with professionalism and care.
• Supporting project managers with administrative tasks such as scheduling appointments, preparing documentation, and updating progress trackers.
• Coordinating diaries and assisting with the planning of site visits and installations.
• Maintaining accurate files and databases to keep projects on track.
• Preparing reports, letters, and other correspondence as needed.
• Ensuring the office runs smoothly by assisting with general tasks such as filing, organising paperwork, and managing supplies.
• Liaising with customers, installation teams, and colleagues to make sure communication remains clear and consistent throughout the customer journey.

About You

• Experience: Some admin or customer service experience is helpful, but full training will be provided.
• Skills: Good computer literacy (e.g., Microsoft Office, CRM systems) and strong communication skills.
• Attributes: Organised, reliable, and eager to learn.
• Qualities: A friendly, helpful manner and a team player attitude.

Why Join TWC?

• Be part of a thriving, well-respected company with a reputation for quality and customer care.
• Competitive salary between £22,000 and £25,000, depending on experience.
• 28 days of holiday for a great work-life balance.
• Full training and support to help you succeed.
• Opportunity to progress within the company as your skills develop.

If you’re ready to build your career with TWC, we’d love to hear from you! Please submit your CV and a cover letter explaining why you’re the right fit for this role.

TWC Home Improvements is an equal opportunity employer, and we welcome applications from all suitably qualified candidates.

INDLS