JOB DESCRIPTION



KEY DUTIES & MAIN RESPONSIBILITIES:

• Manages Mantrose Group customer regulatory questionnaire requests & track/trend analysis.
• Manages customer portals for Mantrose Group
• Manages Raw Material documentation/compliance with up-to-date documentation for Mantrose Group
• Maintains Controlled Documents
• Serves as the point of contact for document-related inquiries and issues.
• Assists with processing of nonconformances, customer complaints, and CAPAs.
  
  
• Must respond to emails and calls in a timely manner.
• Troubleshoot and resolve any issues or discrepancies related to document management system or processes.
• Stay up to date with Industry trends and advancements in document management systems.
• Participates with audits for Kosher, Organic, Halal
• Manages Kosher, Organic, Halal current certifications and submissions.
• Provide guidance and support to employees regarding food-related document management processes and procedures, including compliance with food safety standards.
• Collaborate with cross-functional teams, including quality assurance, regulatory affairs, production, and research and development, to ensure alignment and consistency in food-related compliance and document management practices.
• Perform other duties as assigned.

• Knowledge of Microsoft (Word, Excel, Outlook)-advanced skills set a plus.
• Previous work experience in Document Management, Regulatory in Food Industry, or a related field.
• Knowledge of GFSI auditing schemes (SQF, BRC) a plus
• Excellent organization, time management and detailed oriented skills.
  
  
• Ability to work independently and to tight deadlines.
  
  
• Able to sit for moderately long periods of time.
  
  
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
• Ability to manage and participate in cross-functional teams.