-
Business Support ManagerSalary £30,000 – £40,000 (depending on experience)Darlington/Bishop Auckland/Newton Aycliffe area Office BasedFull-time preferred (part-time considered for the right candidate)What we offer
A collaborative and supportive team cultureOffice based with some Hybrid working after onboardingA leadership role with real impact and visibilityOpportunities to shape the role and grow with the business
Rasico is a dynamic UK-based group of companies dedicated to solving our clients' construction problems - full stop.
Rasico Consulting offers bespoke cost and project management, guiding projects from concept to completion.
Rasico Construction boasts a dedicated team that brings innovative schemes to life on-site, while Rasico Maintenance ensures ongoing and reactive maintenance.
We are at a thrilling juncture in our journey, and due to our rapid expansion, we are seeking passionate and talented individuals to join our growing team.About the RoleWe’re looking for a proactive, highly organised Business Support Manager to work closely with our Directors across a wide range of functions including operations, HR, marketing, and CRM management.
This is a strategic and hands-on role, ideal for someone who thrives in a fast-paced small business environment and enjoys improving systems, leading initiatives, and supporting growth.Key Responsibilities but not limited to:-Operations & Administration
Oversee day-to-day business operations and internal processesManage diaries, inboxes, and meeting schedules for DirectorsPrepare reports, presentations, and follow up on key actionsMaintain and improve filing systems and office proceduresManage supplier relationships and office logistics
HR & People Support
Lead recruitment, onboarding, and HR documentationMaintain HR records and ensure compliance with policiesSupport employee engagement and internal communications
Marketing & Communications
Coordinate marketing activities and content planningSupport social media and email campaignsLiaise with external marketing partners and track performance
CRM & Data Management
Maintain and optimise the CRM (currently HubSpot)Generate reports and insights to support decision-makingEnsure data accuracy and GDPR compliance
What We’re Looking For
Experience in a similar Business Support, Operations, or Office Manager roleComfortable working in a small, fast-moving business where everyone contributesExceptionally organised with strong leadership and multitasking skillsConfident communicator with a proactive, problem-solving mindsetProficient in Microsoft Office and cloud-based tools; experience with platforms like HubSpot, Xero, Canva, or Mailchimp is a plus#
To Apply: Please send your CV and a short cover letter explaining why you’re the perfect fit for this role. INDLS ....Read more...
Type: Permanent Location: Darlington, County Durham, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k - 40k per year
Posted: 2025-08-15 09:59:27
-
Looking for a role that offers shift patterns to support work-life balance? Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role. In the Communications Coordinator job, you will be:
Assisting in the day-to-day delivery and creation of engaging bilingual information on social media and other digital platforms Utilising communication channels from multiple sources to capture relevant information Responding to public enquiries and complaints through telephone, email and social media channels Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages
To be successful, you will need:
Previous customer service, content creation and administration experience Fluent Welsh language skills (essential) Strong written and verbal communication skills with eye for detail Excellent IT skills, particularly with Microsoft Office systems Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential A willingness to work outside normal working hours
What’s on offer:
This is a position available initially up until March 2026Full time working hours on a shift / rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekends.
Occasionally covering shifts between 7pm - 7amOffice based in ConwyStarting on an hourly rate of £13.30 plus additional rates are on offer for overtime and unsociable hours
Take the next step in your career and apply today! ....Read more...
Type: Contract Location: LL32 8RA, Conwy, Wales
Start: 14 August 2025
Salary / Rate: Starting from £13.30 p/h + overtime rates
Posted: 2025-08-14 13:35:43
-
Key Account AdministratorSalary 27-30k dependent on skills and experienceFull-time (37.5hrs Mon-Fri) or Part-time (minimum 26 hrs Mon-Fri)Office-based (Park Approach, Thorpe Park LS15 8GB), with some hybrid flexibility – to be agreedWhat We Offer
A friendly and supportive working environmentOpportunities for development and progression as we growA spacious and modern office, in an accessible location, with excellent local retail & leisure facilitiesInvolvement in a variety of business areas beyond your core role
Are you highly organised, detail-focused, and client-oriented? We are looking for a confident and proactive Key Account Administrator to join our friendly office team, supporting key client relationships and helping drive operational success.
Ideally you will have an interest in the soft furnishings industry and any experience within a B2B or retail role would be hugely advantageous.
This position will report directly to the Managing Director and Operations Director.About UsMINT Commercial Interiors Ltd is a B2B supplier and installer of curtains and blinds to commercial clients across the UK.
With a strong reputation for service and delivery, we work closely with major house builders and large corporate developers and operators build-to-rent homes.The RoleThis is a varied and evolving role, offering the opportunity to get involved in multiple areas of the business.Key responsibilities include but not limited to:
Processing orders and supporting key client accountsActing as a liaison between clients, suppliers, and internal teamsProviding general administrative support across the business, including finance, sales, and marketingSupporting the MD and Operations Director with ad hoc projects and tasksContribute towards the achievement of company’s strategic and operational objectives as directed by the MD during the quarterly strategy meetings
What We’re Looking For
GCSE Maths & English level 5 or above desirableExperience in a client support, operations, or account coordination roleExcellent communication and customer service skillsStrong attention to detail and organisational abilityConfident with Microsoft Office, especially Excel and WordA team player with a flexible and proactive approachExperience or knowledge of window dressings (curtains & blinds) is desirable but not essential
Interested? If you feel that you possess the right level of experience for this role please send your cv by return. INDLS ....Read more...
Type: Permanent Location: Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £27k - 30k per year + Benefits
Posted: 2025-08-14 11:54:22
-
Customer Service Lead Salary 30k dependent on experience Acton, west London W3 – full time office basedHours: 9am-5pm dailyYou must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes.
We are looking for a dedicated and experienced Customer service Lead to join our team and contribute to our continued success.Role Overview:Esska Shoes is seeking a dedicated and experienced Customer Service Lead to join our team.
As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels.
In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience.
Proficiency in using Gorgias or a similar inbound message tool is essential for this role.Key Responsibilities but not limited to:- This is an overview of the role and other task will be required. The role reports to the Managing Director and Operations Manager
Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Utilize Gorgias or similar inbound message tools to manage and track customer interactions efficiently.Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.Maintain a positive and professional attitude, ensuring each customer feels valued and heard.Collaborate with other team members to continuously improve customer service processes and strategies.Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.Handle customer complaints with empathy and escalate issues to higher management when necessary.
Qualifications/skills:
Proven experience in a customer service role, preferably within the retail or fashion industry.Familiarity with Gorgias or similar inbound message tools is mandatory.Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Friendly, approachable, and professional demeanour.Strong IT skills.Additional qualifications in customer service or related fields are a plus.
Personal Attributes:
Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence.
What We Offer:
Competitive salary.Opportunity to work with a passionate and dedicated team.A dynamic work environment.
If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you.
Please submit your resume and cover letter by return. You must be eligible to work in the UK INDLS ....Read more...
Type: Permanent Location: Acton, Greater London, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k per year
Posted: 2025-08-12 15:16:50
-
Retention & Renewals Advisor Location: WilmslowSalary: £24,750 per annum + Commission, OTE £35K +
We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety.
We take care of the tricky stuff—whether that's sorting your compliance documents or giving you access to expert advice any time you need it.
Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role , Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals., Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals., Take ownership of the client experience, ensuring every touchpoint leaves a positive impression., Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate., Collaborate with existing clients to identify opportunities for additional growth and support new business generation., Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business., Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe're looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven.
You'll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You'll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience.
Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £24750.00 per annum + + Commission, OTE £35K +
Posted: 2025-08-12 12:03:27
-
Chargé clientèle francophone | Déménager au PortugalNous possédons carte bancaire de nos jours.
Vous êtes-vous déjà demandé comment une petite carte en plastique dans votre portefeuille permettait de réaliser des paiements comme par magie ? Découvrez comment les choses fonctionnent à l'intérieur. Devenez un expert du service client en représentant une toute nouvelle entreprise innovante spécialisée dans le paiement mobile et électronique à Porto, au Portugal.
Son objectif est de rendre les transactions financières plus faciles et plus sûres pour tous. Nous recherchons une personne ‘' friendly '' et proactive pour aider les utilisateurs à gérer leur argent via l'application.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Porto, Greater Porto
Start: 04/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-12 10:02:59
-
Chargé clientèle francophone | Déménager au PortugalNous possédons carte bancaire de nos jours.
Vous êtes-vous déjà demandé comment une petite carte en plastique dans votre portefeuille permettait de réaliser des paiements comme par magie ? Découvrez comment les choses fonctionnent à l'intérieur. Devenez un expert du service client en représentant une toute nouvelle entreprise innovante spécialisée dans le paiement mobile et électronique à Porto, au Portugal.
Son objectif est de rendre les transactions financières plus faciles et plus sûres pour tous. Nous recherchons une personne ‘' friendly '' et proactive pour aider les utilisateurs à gérer leur argent via l'application.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Charleroi, Belgium
Start: 04/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-12 10:00:42
-
Chargé clientèle francophone | Déménager au PortugalNous possédons carte bancaire de nos jours.
Vous êtes-vous déjà demandé comment une petite carte en plastique dans votre portefeuille permettait de réaliser des paiements comme par magie ? Découvrez comment les choses fonctionnent à l'intérieur. Devenez un expert du service client en représentant une toute nouvelle entreprise innovante spécialisée dans le paiement mobile et électronique à Porto, au Portugal.
Son objectif est de rendre les transactions financières plus faciles et plus sûres pour tous. Nous recherchons une personne ‘' friendly '' et proactive pour aider les utilisateurs à gérer leur argent via l'application.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Toulouse, France
Start: 04/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-12 09:53:36
-
Customer Support ExecutiveRamsgate, Kent £££ DOE Permanent, Full Time - 08:00 – 16:30 – Mon – Thurs, 15:30 finish on FridaysBenefits:• Extremely Competitive Salary (sorry, our client does not want us to advertise this but we’ll tell you as soon as you call/email for further info) • Great place to work• 2 x standard contributory pension• Good career progression • Free ParkingWhat you’ll need:• Are you an expert negotiator who is used to building excellent relationships with both internal and external clients? • Can you remain effective in a fast-paced work environment? • Would you like to work for an international manufacturer with a local, family vibe?The Job – Customer Support Executive• Build and maintain strong customer relationships • Resolve customer queries as they arise • Work with dedicated customer accounts, scheduling orders as required, quoting units and negotiating to provide the best commercial opportunities for the business• Help to address technical issues between workshops and customers.
• Communicate Customer Status reports for assigned accounts which require these.• Raise works orders.About You – Customer Support Specialist• Working in a fast paced and varied job whilst maintaining quality work• Excellent interpersonal skills and ability to build close-knit relationships with external customer contacts• Strong analytical, administrative and organisation skills and excellent attention to detail• Innovative and enthusiastic• Ability to work under pressure, to tight deadlines and multi task• Strong communicator (written and verbal)• Creative and outgoing• Well organised and self motivatedWestin Par values diversity and promotes equality.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.
If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Type: Permanent Location: Ramsgate, Kent, England
Start: ASAP
Duration: Permanent
Salary / Rate: £negotiable dependent on experience
Posted: 2025-08-11 12:10:06
-
Support clientèle francophone | Déménager au PortugalNous visitions tous quotidiennement divers sites internet pour différentes raisons (passer une commander, recherche d'informations, consulter des offres d'emploi comme vous êtes actuellement en train de le faire, etc…).
Curieux/Curieuse de savoir comment fonctionne un site internet ? Découvrez l'envers du décor en rejoignant l'un des leaders de la création de sites en ligne.
La plateforme propose une solution complète permettant à ses utilisateurs de gérer leurs activités.
Convenant aussi bien aux novices qu'aux experts en web design, l'enseigne met à disposition des fonctionnalités avancées, des outils marketing et SEO pour permettre à ses utilisateurs de développer leurs présences en ligne et sur mesure. Rejoignez l'équipe d'experts déjà en place, à Lisbonne, au Portugal et faites parti(e) intégrante de ce projet ainsi bien excitant que challengeant.Aide à l´installation :, Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 08/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-09 12:02:35
-
Support clientèle francophone | Déménager au PortugalNous visitions tous quotidiennement divers sites internet pour différentes raisons (passer une commander, recherche d'informations, consulter des offres d'emploi comme vous êtes actuellement en train de le faire, etc…).
Curieux/Curieuse de savoir comment fonctionne un site internet ? Découvrez l'envers du décor en rejoignant l'un des leaders de la création de sites en ligne.
La plateforme propose une solution complète permettant à ses utilisateurs de gérer leurs activités.
Convenant aussi bien aux novices qu'aux experts en web design, l'enseigne met à disposition des fonctionnalités avancées, des outils marketing et SEO pour permettre à ses utilisateurs de développer leurs présences en ligne et sur mesure. Rejoignez l'équipe d'experts déjà en place, à Lisbonne, au Portugal et faites parti(e) intégrante de ce projet ainsi bien excitant que challengeant.Aide à l´installation :, Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Brussels, Belgium
Start: 08/09/2025
Salary / Rate: £1000 - £1100 per month
Posted: 2025-08-09 12:00:06
-
Support clientèle francophone | Déménager au PortugalNous visitions tous quotidiennement divers sites internet pour différentes raisons (passer une commander, recherche d'informations, consulter des offres d'emploi comme vous êtes actuellement en train de le faire, etc…).
Curieux/Curieuse de savoir comment fonctionne un site internet ? Découvrez l'envers du décor en rejoignant l'un des leaders de la création de sites en ligne.
La plateforme propose une solution complète permettant à ses utilisateurs de gérer leurs activités.
Convenant aussi bien aux novices qu'aux experts en web design, l'enseigne met à disposition des fonctionnalités avancées, des outils marketing et SEO pour permettre à ses utilisateurs de développer leurs présences en ligne et sur mesure. Rejoignez l'équipe d'experts déjà en place, à Lisbonne, au Portugal et faites parti(e) intégrante de ce projet ainsi bien excitant que challengeant.Aide à l´installation :, Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Montpellier, France
Start: 08/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-09 11:53:21
-
Do you want to be part of a brand-new project for the Midlothian area?A local pharmacy team has an exciting opportunity to join them as a Door to Door Representative.You’ll go around the area to raise awareness of the pharmacy and its services.You will:
introduce the pharmacybuild rapport with local peopleand encourage them to choose the pharmacy for their prescriptions etc.
Success will be rewarded through dedicated bonuses.We’re looking for someone who:
is familiar with local towns and villageshas previous experience in a sales roleis happy to walk long distances and door-knockis approachable and comes across well.
This is preferably a full-time role, but other arrangements can be considered – we are happy to discuss! ....Read more...
Type: Permanent Location: Mayfield, Midlothian, Scotland
Start: ASAP
Duration: Permanent
Salary / Rate: £12.21 - 12.50 per hour + incentive bonuses
Posted: 2025-08-08 09:37:31
-
CUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team.
The company offers exceptional ongoing training and career progression.
With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.
Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service.
This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 9am – 5.30pmWeek Three Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£25400 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 months ....Read more...
Type: Permanent Location: Talke
Start: Immediate
Duration: Full Time
Salary / Rate: £25.4k per year + Bonus & Benefits
Posted: 2025-08-06 08:24:36
-
Parking Enforcement Officer - Permanent - Full-time - £12.35 per hour
Do you enjoy working outside and would like to have a positive impact on your local area?
Would you like to work for a large and diverse company, but in a small and friendly team?
Do you have a full clean UK driving licence?
Does this sound like you?
We are recruiting for Parking Enforcement Officers in Skegness.
This is an incredibly important role for the community, keeping the roads safe, accessible and moving.
Responsibilities.
- You will be responsible for ensuring that all drivers follow parking policies on public streets and in car parks.
- You will ensure emergency vehicle access is not blocked, and the road is safe for all members of the public!
Parking Enforcement Officers patrol public streets and local council car parks to ensure that car parking regulations are being followed.
You would issue Penalty Charge Notices, report defective signs and road markings, identify and report abandoned vehicles, and advise motorists where required.
What will you bring?:
- Excellent customer service and communication skills with an appropriate level of English.
- A desire to work outdoors as you could be walking quite long distances in all weathers on patrol.
- A full UK clean drivers licence is required.
What is on offer to you?:
- One week full training (£300 bonus on completion of a adequate 3-month probation)
- Full Uniform
- One late shift per week will be 11.30 21.30 the other 4 shifts will be daytime hours notified in advance.
- £12.35 hourly rate
So, could you be our next Parking Enforcement Officer? If this sounds like an opening for you then apply now
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the company.
We offer an inspiring work atmosphere where successes are shared through an employee of the month scheme and regular social gatherings. ....Read more...
Type: Permanent Location: Skegness,England
Start: 31/07/2025
Salary / Rate: £12.35 per hour
Posted: 2025-07-31 13:07:03
-
The Role
Civil Enforcement Officer - Hertford - 42.5 hours per week - £28,221.70 per annum
Do you enjoy working outside?
Do you want to help your local community?
Are you looking a role where you can be active and connect with people?
Civil Enforcement Officers patrol public streets and local council car parks to ensure that car parking regulations are being followed.
You would issue Penalty Charge Notices, report defective signs and road markings, identify and report abandoned vehicles, and advise motorists where required.
- You will have excellent customer care skills and is able to converse in a friendly and effective manner.
- You will patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
As a Civil Enforcement Officer, you will be an integral part of the local community, by ensuring public safety and keeping the area uncongested and accessible.
What is on offer to you?
- £28,221.70 annual salary (£12.77 hourly rate)
- 42.5 hours per week (Mon-Sun) 5 out 7 days
- Training and Development
- Pension Scheme
- Employee Discount
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the company.
We offer an inspiring work atmosphere where successes are shared through an employee of the month scheme and regular social gatherings.
....Read more...
Type: Permanent Location: Hertford,England
Start: 29/07/2025
Salary / Rate: £28,221.70 per annum
Posted: 2025-07-29 12:55:04
-
Looking for a role that offers shift patterns to support work-life balance? Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role. In the Communications Coordinator job, you will be:
Assisting in the day-to-day delivery and creation of engaging bilingual information on social media and other digital platforms Utilising communication channels from multiple sources to capture relevant information Responding to public enquiries and complaints through telephone, email and social media channels Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages
To be successful, you will need:
Previous customer service, content creation and administration experience Fluent Welsh language skills (essential) Strong written and verbal communication skills with eye for detail Excellent IT skills, particularly with Microsoft Office systems Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential A willingness to work outside normal working hours
What’s on offer:
This is a position available initially up until March 2026Full time working hours on a shift / rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekends.
Occasionally covering shifts between 7pm - 7amOffice based in ConwyA salary IRO of £25k - £30k per annum (determined by working hours and overtime) Additional rates are on offer for overtime and unsociable hours
Take the next step in your career and apply today! ....Read more...
Type: Contract Location: LL32 8PB, Conwy, Wales
Start: 29 July 2025
Salary / Rate: £25k - £30k per annum (dept on hours and overtime)
Posted: 2025-07-29 10:50:55
-
Part-Time, Seasonal (ASAP-October) Wage & Pay Grade (PG100): $24.95 + 10% in lieu of benefits and vacation.Date Posted: June 20, 2025Who are we...The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories.
This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year.
The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution.
With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. As part of the Sales and Marketing team, the Group Sales Representative will administrate the PNE’s group sales bookings across Playland, the Fair, Fright Nights, Winter Fair and Year-Round Events.
Our ideal candidate is someone who is highly organized, guest focused, and is able provide the best service to our external clients and staff. Why join our Team?
Exhilarating and fun-loving culture.Flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top 20 as one of BC’s most loved brands – BC Business 2019.
What will you do this year?As the Group Sales Representative, the duties for this position include but are not limited to:
Develop new business through sales prospecting, cold calling, and referrals.Maintain superior knowledge of relevant PNE events and group sales offerings.Maintain a large database of approximately 2500 clients and update customer database with information from generated leads.Assist with the administration and execution of several Group Sales programs including, Amusement Park Science Days, School Year End Parties, Birthday Parties, Corporate BBQs, miscellaneous groups, and online ticketing.Manage Group Sales inquiries via telephone and email.Prepare letters, reports, deposit requests and special event contracts as required.Assist with training Call Centre staff on department procedures and processes.
Maintain client confidentiality for client records and files.Perform and assist with other related duties and tasks as required by Department Manager.
What else?
Must have successful completion of Grade 12.1- or 2-years Business Administrative Certification, Hospitality program or any other relevant discipline OR; an equivalent combination of education and experience.Preferred to have 2 years of experience in sales, telemarketing and/or customer service.Preferred to have previous work experience in an administrative capacity within an office setting.Must have strong computer skills and be proficient with Microsoft Office; experience using a CRM also considered an asset.Preferred to have experience cold calling and/or prospecting for new clients.Excellent communications & interpersonal skills to establish working relationships with clients and encourage repeat business.Superior time management and multitasking skills, and the ability to prioritize tasks with minimal supervision.Excellent organizational skills and the ability to provide timely and high-quality service to clients while managing a diverse workload.Previous experience supervising or training is considered an asset. Successful candidates must undergo a Criminal Record Check.
Who are you?
Results-orientedEnergeticCommitted to striving for excellenceSelf-starterCreative and collaborative team player
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve.
All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age.
If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca ....Read more...
Type: Contract Location: 2901 East Hastings St. Vancouver, British Columbia V5K5J1 Canada, Vancouver, Bri
Salary / Rate: £17.50 - 17.50 per hour + 10% in lieu of benefits & vacation
Posted: 2025-07-28 19:11:05
-
Polish Speaking Content Moderator | Move to PortugalHow about working without feeling like you're working… How? Quite simply by doing what you usually do in your free time.
Join our moderating team in Lisbon, Portugal and represent one of the most famous social networks around the world.
The platform which has more than 2 billion users and constitutes an original way to communicate with your peers.
It allows you to view, make and share short videos of yourself or your friends online and to share moments of life.
The platform also helps propel users to the rank of personalities and sparks viral trends.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance , Full-time contract (40 hours per week / rotating shifts / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be asked to make sure that the contents uploaded into the platform follow the company policies.Am I eligible?, European passport or identity card , Native/C2 Polish level (spoken and written) , The training will be given in English, you must have a minimum B2 level in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 14/08/2025
Salary / Rate: €1100 - €1400 per month
Posted: 2025-07-28 12:06:14
-
Polish Speaking Content Moderator | Move to PortugalHow about working without feeling like you're working… How? Quite simply by doing what you usually do in your free time.
Join our moderating team in Lisbon, Portugal and represent one of the most famous social networks around the world.
The platform which has more than 2 billion users and constitutes an original way to communicate with your peers.
It allows you to view, make and share short videos of yourself or your friends online and to share moments of life.
The platform also helps propel users to the rank of personalities and sparks viral trends.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance , Full-time contract (40 hours per week / rotating shifts / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be asked to make sure that the contents uploaded into the platform follow the company policies.Am I eligible?, European passport or identity card , Native/C2 Polish level (spoken and written) , The training will be given in English, you must have a minimum B2 level in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Warsaw, Poland
Start: 14/08/2025
Salary / Rate: €1100 - €1400 per month
Posted: 2025-07-28 12:04:15
-
Russian Speaking Content Moderator | Move to PortugalAre you often using social media? Do you like it? YES? What about getting paid to do something that you normally do for free on your free time? Golden opportunity to work for an American social media platform which one of the most known in the world.
It let registered users post and interact with each other.
The members can post, like, share and reshare content, but unregistered users can only read those that are publicly available.
The posts are restricted to 140 characters and the audio or video contents remain to 140 seconds for most accounts.
People can access to the social media platform from a computer or their mobile.
Join the expert team in Porto, Portugal, and dive deep into the world of social media.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance , Full-time contract (40 hours per week / rotating shifts / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be asked to make sure that the contents uploaded into the platform follow the company policies.Am I eligible?, European passport or identity card , Native/C2 Russian level (spoken and written) , The training will be given in English, you must have a minimum B2 level in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Porto, Greater Porto
Start: 21/08/2025
Salary / Rate: £1000 - £1100 per month
Posted: 2025-07-28 11:49:36
-
Czech Speaking Customer Service Advisor | Move to PortugalAre you passionate about new technologies? Do you like troubleshooting, support and problem solving? Don't miss this opportunity! Work for the world's number 1 in conventional lighting, LED and connected lighting in Porto, Portugal.
This 100% carbon and innovative brand has more than 77 million connected lamps around the world. We want YOU to be part of this project and become an essential member.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do ?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible ?, Hold a European passport or identity card , Native Czech/C2 level (spoken and written) , The training will be given in English; you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Porto, Greater Porto
Start: 07/08/2025
Salary / Rate: €891 - €1000 per month
Posted: 2025-07-28 08:59:57
-
Customer Service & Shopify AssociatePermanent, full-time positionBased in Hertford SG13Salary: Dependant on experienceShift Pattern: 4 days to be worked at head office (M-F) and 1 day at the weekend to be worked from Home08.00am till 4.30pm (half hour lunch), or 08.30am till 5pm (half hour lunch) Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.They are looking for an enthusiastic, helpful Customer Service Executive & Shopify Associate with excellent customer service and IT skills, who is ready to hit the ground running in their team!They are after a highly organised individual with a fantastic attitude to really make a difference to their evolving company.
A can-do attitude within our fast-moving environment, and someone trustworthy who is willing to prove themselves and continue to take on more responsibility as time goes on.
You will need to be confident in responding to customers via email and social media in a polite and positive manner.The role includes, but is not limited to:
Dealing with customer warranty claims (Global) and seeing through to resolutionDealing with online order returns and refundsMaintaining a positive, empathetic, and professional attitude toward customers at all timesResponding promptly to customer enquiries/complaintsCommunicating with customers, being the main point of contact for multiple social media accounts (Twitter, Facebook, Instagram, Shopify)Keeping records of customer interactions, transactions, comments, and complaintsCommunicating and coordinating with colleagues as necessaryProviding feedback on the efficiency of the customer service processEnsure customer satisfaction and provide professional customer supportUsing inhouse systems and Excel to produce and maintain management reportsEnsure timely responses in line with Service Level Agreements (SLA’s)
The ideal candidate will have:
Previous customer service experience.Previous experience within customer service, web chat and responding to customers via social mediaBe able to use your initiative, be highly organised and have excellent written and verbal communication skillsMaintain professional, presentable, and courteous imageBe customer orientated with a flexible, can-do attitudeBe competent in using MS Office, especially Excel & OutlookBe able to handle lightweight but bulky luggage samplesBe capable of working under pressure to meet targets in a fast-paced environmentDemonstrate a willing and quick capability to learn
If this sounds like the opportunity for you, please apply ASAP.
*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, for whom we are working on a confidential basis. Please note - we are working on a job advertising-only basis for the client, rather than the full recruitment process. The client shall contact you directly should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website. ....Read more...
Type: Permanent Location: Hertford, Hertfordshire, England
Start: ASAP
Duration: Perm
Salary / Rate: £25,494 per year
Posted: 2025-07-23 16:28:34
-
Lead Coordinator Location: Hybrid - 2 days office (Wilmslow), 3 days from home Salary: £25,250 per annum + bonus (£4,800)
We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
That's where we come in.
From HR and Health & Safety to ISO certification, fire safety, and more - we've got your back.
Our goal? To take the stress off business owners so they can focus on what they do best.
The RoleAre you a natural organiser with a passion for leading teams and making things happen? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career.
We're on the hunt for a proactive, energetic, and people-focused Team Leader to head up our Field Support team.
This team plays a crucial role in our business, they're the ones behind the scenes making sure our consultants are in the right place, at the right time, delivering outstanding service to our clients.
You'll be their guide, coach, and biggest cheerleader, ensuring we keep everything running like clockwork.
What you'll be doing:, Leading with purpose: You'll manage and inspire a brilliant team of planners and coordinators, helping them grow, hit their goals, and feel valued., Keeping us moving: From daily scheduling to resource planning, you'll ensure our field teams are where they need to be - all while keeping productivity high and client service exceptional., Performance focused: You'll monitor team KPIs and make sure we're hitting service level targets, every time., Cross-team collaboration: You'll work closely with consultants and senior stakeholders to keep our operations aligned and efficient., Driving improvements: You'll spot opportunities to streamline our processes and make things better - for our people and our customers., Tech-savvy coordination: Using Salesforce Field Service, you'll keep appointments on track, monitor team performance, and manage resource allocation., Championing people: From regular 1-1s and team meetings to performance reviews, you'll build a strong, motivated team that's proud of what they do., Supporting change: Whether it's a new tech rollout or a service transformation project, you'll be right there leading the way and getting your team on board., Coordinate and optimise Consultant diaries by booking client visits, minimising travel time, rebooking cancellations, and ensuring service agreements and KPIs are met., Support effective communication and reporting by managing Consultant queries, liaising with internal teams, and generating accurate MI and visit-related reports.
What we're looking for:, You're a confident communicator who thrives on getting the best out of people., Organised, calm under pressure, and brilliant at juggling priorities - you keep things running smoothly, no matter how busy it gets., You've got a strong eye for detail, love solving problems, and always put the customer first., You're confident working with data and using it to inform decisions and drive performance.
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £25250.00 per annum + + bonus
Posted: 2025-07-21 14:08:46
-
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades.
Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
* Coordinating customer appointments for home energy surveys and installations
* Managing inbound and outbound calls and emails
* Updating third-party lead generators on customer and job progress
* Maintaining accurate records across internal databases and spreadsheets
* Ensuring a smooth and professional customer experience from start to finish
* Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
* Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
* Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
* Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
* Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
* Familiarity with Microsoft Office, Google Suite, and PDF tools
* Excellent verbal and written communication skills, particularly over the phone and via email
* Minimum of 4 years proven customer service experience
What's on Offer:
* Competitive salary (£24,000 - £28,000 DOE)
* Profit-related bonus scheme
* Company pension
* Cycle to work scheme
* Free on-site parking
* Regular company events
* Join a growing, mission-led team working to reduce carbon emissions across UK households
This is a fantastic opportunity for a motivated Customer Service Administrator or Call Centre professional to step into the energy efficiency sector and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Truro, England
Start:
Duration:
Salary / Rate: £24000 - £28000 Per Annum
Posted: 2025-07-20 23:35:02
