SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £12.50 per hour + BONUS & BENEFITSSales and Customer Service Administrator required for the UK’s leading and award-winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement.They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updatedDue to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time (Wednesday, Thursday & Friday) out of the Newbury BranchTHE ROLE
As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephoneGathering full customer requirements, what they are looking to achieved & their expected spend level.Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc.You will be showing customers the products and service on offer e.g.
Kitchen doors, worktops, handles, appliances etc.Helping customer choose colours, styles etc.Taking phone calls from potential and existing customers as well as suppliersFollowing up internet and email enquiriesYou will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as requiredEnsuring the showroom is always clean and tidyThis is a Part Time role working Wednesday, Thursday and FridayWorking as a part of a small team, helping out in all departments as business dictatesYou will be working from the Thatcham Branch, on the A4.
THE PERSON
The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face.
Minimum of 2 years.It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc.A friendly disposition and ability to engage customers is essentialEnthusiasm for and a strong interest in home improvementsThe successful candidate must be able to work independently, often looking after the showroom on your own.Confident & able to convert a customer enquiry into a lead or home/showroom appointmentAble to work during the weekend, alternate Saturdays with additional hours as required (No Sundays)You must be IT proficient, able to use email, Word, Excel and the Microsoft suiteYou MUST have excellent customer service skills with great customer facing skillsHands on and happy to help within all departmentsLive within a commutable distance to the Thatcham Branch
THE PACKAGE
Salary £12:50 per hourBonus schemePro Rata Holiday entitlement Free uniformPension SchemeStaff DiscountsPart Time
SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £12.50 per hour + BONUS & BENEFITS ....Read more...
Type: Permanent Location: Thatcham, Newbury
Start: Immediate
Duration: Part Time
Salary / Rate: Competitive Basic & Package
Posted: 2025-09-05 06:46:30
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Denver, Colorado
Posted: 2025-09-04 23:53:19