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Application Support Manager - Investment Banking - London / Hybrid
(Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking)
Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure environments? Do you excel at leading teams, improving service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge.
Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations.
You will manage a skilled support team, ensure SLA compliance, and act as the escalation point for major incidents, while contributing to the bank's wider technology strategy.
In this role, you'll oversee day-to-day support operations, allocate resources to BAU and project needs, and manage stakeholder communications during high-impact events.
You'll work closely with development, product, and project teams to ensure smooth transitions from delivery into production support, maintaining stability and performance.
Experience in some or all the following technologies is needed: Figaro, Invu, Salesforce, Power BI, Snowflake.
Training will also be provided for any technologies you do not have experience with.
Alongside incident and problem management, you'll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes.
You'll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities.
You should have significant experience leading application support teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies.
Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential.
This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience.
Location: London, UK / Hybrid working Salary: £75,000 - £90,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
NOIRUKTECHREC NOIRUKREC ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £75000 - £90000 per annum + + Bonus + Benefits + Pension
Posted: 2025-11-17 02:02:19
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JOB DESCRIPTION
The Subcontractor Compliance Administrator is an essential part of the Contract Administration team and plays a key role in ensuring our subcontractors meet all contractual and legal requirements.
This position is responsible for collecting, reviewing, and tracking compliance documents-including insurance certificates-and maintaining up-to-date contractor licenses across multiple states.
A basic understanding of insurance is helpful, but attention to detail, strong organizational skills, and a proactive mindset are essential.
If you enjoy keeping things in order and working behind the scenes to support project success, this role is for you!
Primarily responsible for coordinating Stonhard installation partner vendor setup and compliance, including but not limited to per project agreements and Controlled Insurance Program enrollments for multiple simultaneous projects - enrollment, monitoring, and closeout.
Primary goal is to ensure that subcontractors remain compliant, and enrollments are completed prior to project kick-off or customer deadlines, whichever is earliest.
Cultivates positive relationships with internal and external stakeholders to ensure open communication and collaboration.
Essential Functions
Sets up and maintains installation partner information, including Agreements, Amendments, banking information, and insurance, adhering to Stonhard vendor setup policies.
Processes installer tool and supply purchases.
Coordinates weekly installation partner accounts payable statements and related transactions and transmits to accounting for payment.
Audits weekly statement activity and makes recommendations/raises concerns to Supervisor and Stonhard leadership.
On an ongoing basis, monitors and coordinates subcontract compliance with Master Installation Agreement requirements; including but not limited to insurance policy limits and renewals, per project certified payroll, and MIA addendums.
Monitors per project compliance requirements related to Stonhard and subcontractor Controlled Insurance Programs and ensures on-time enrollments for Stonhard and subcontractors, including monthly payroll reporting, monitoring, and closeout.
Monitors, Stonhard state contractor licenses ensuring compliance and on-time renewal.
Develops and recommends document retention requirements as needed.
Develops and monitors necessary reporting to remain compliant.
Develops and maintains written SOPs for assigned responsibilities.
Assists in the creation, distribution, tracking, and execution of per project subcontractor agreements as needed, and as directed.
Other responsibilities as assigned by supervisor or Stonhard leadership.
Supports other administrative responsibilities, as assigned.
Cross-trained as needed in contract team and sales administration responsibilities.
Minimum Requirements
High School Diploma or Equivalent with continuing education
3+ years of related work experience in compliance, project administration, construction administration, sales operations, or customer service
Excellent verbal, written and interpersonal skills
Highly organized, capable of managing multiple workstreams simultaneously, keeping track of deadlines and obligations with strong attention to detail and continuous improvement mindset
Works well as part of a team
Preferred Requirements
Bachelor's degree in business or construction management or the equivalent coursework in a related specialty field
Experience in OCIP/CCIP
Experience reading and understanding insurance requirements
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $23.08/hour and $25.48/hour.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2025-11-13 14:10:41
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JOB DESCRIPTION
The Subcontractor Compliance Administrator is an essential part of the Contract Administration team and plays a key role in ensuring our subcontractors meet all contractual and legal requirements.
This position is responsible for collecting, reviewing, and tracking compliance documents-including insurance certificates-and maintaining up-to-date contractor licenses across multiple states.
A basic understanding of insurance is helpful, but attention to detail, strong organizational skills, and a proactive mindset are essential.
If you enjoy keeping things in order and working behind the scenes to support project success, this role is for you!
Primarily responsible for coordinating Stonhard installation partner vendor setup and compliance, including but not limited to per project agreements and Controlled Insurance Program enrollments for multiple simultaneous projects - enrollment, monitoring, and closeout.
Primary goal is to ensure that subcontractors remain compliant, and enrollments are completed prior to project kick-off or customer deadlines, whichever is earliest.
Cultivates positive relationships with internal and external stakeholders to ensure open communication and collaboration.
Essential Functions
Sets up and maintains installation partner information, including Agreements, Amendments, banking information, and insurance, adhering to Stonhard vendor setup policies.
Processes installer tool and supply purchases.
Coordinates weekly installation partner accounts payable statements and related transactions and transmits to accounting for payment.
Audits weekly statement activity and makes recommendations/raises concerns to Supervisor and Stonhard leadership.
On an ongoing basis, monitors and coordinates subcontract compliance with Master Installation Agreement requirements; including but not limited to insurance policy limits and renewals, per project certified payroll, and MIA addendums.
Monitors per project compliance requirements related to Stonhard and subcontractor Controlled Insurance Programs and ensures on-time enrollments for Stonhard and subcontractors, including monthly payroll reporting, monitoring, and closeout.
Monitors, Stonhard state contractor licenses ensuring compliance and on-time renewal.
Develops and recommends document retention requirements as needed.
Develops and monitors necessary reporting to remain compliant.
Develops and maintains written SOPs for assigned responsibilities.
Assists in the creation, distribution, tracking, and execution of per project subcontractor agreements as needed, and as directed.
Other responsibilities as assigned by supervisor or Stonhard leadership.
Supports other administrative responsibilities, as assigned.
Cross-trained as needed in contract team and sales administration responsibilities.
Minimum Requirements
High School Diploma or Equivalent with continuing education
3+ years of related work experience in compliance, project administration, construction administration, sales operations, or customer service
Excellent verbal, written and interpersonal skills
Highly organized, capable of managing multiple workstreams simultaneously, keeping track of deadlines and obligations with strong attention to detail and continuous improvement mindset
Works well as part of a team
Preferred Requirements
Bachelor's degree in business or construction management or the equivalent coursework in a related specialty field
Experience in OCIP/CCIP
Experience reading and understanding insurance requirements
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $23.08/hour and $25.48/hour.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2025-11-13 14:10:38
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JOB DESCRIPTION
Primarily responsible for coordinating Stonhard installation partner vendor setup and compliance, including but not limited to per project agreements and Controlled Insurance Program enrollments for multiple simultaneous projects - enrollment, monitoring, and closeout.
Primary goal is to ensure that subcontractors remain compliant, and enrollments are completed prior to project kick-off or customer deadlines, whichever is earliest.
Cultivates positive relationships with internal and external stakeholders to ensure open communication and collaboration.
Essential Functions
Sets up and maintains installation partner information, including Agreements, Amendments, banking information, and insurance, adhering to Stonhard vendor setup policies. Processes installer tool and supply purchases. Coordinates weekly installation partner accounts payable statements and related transactions and transmits to accounting for payment. Audits weekly statement activity and makes recommendations/raises concerns to Supervisor and Stonhard leadership. On an ongoing basis, monitors and coordinates subcontract compliance with Master Installation Agreement requirements; including but not limited to insurance policy limits and renewals, per project certified payroll, and MIA addendums.
Monitors per project compliance requirements related to Stonhard and subcontractor Controlled Insurance Programs and ensures on-time enrollments for Stonhard and subcontractors, including monthly payroll reporting, monitoring, and closeout. Monitors, Stonhard state contractor licenses ensuring compliance and on-time renewal. Develops and recommends document retention requirements as needed.
Develops and monitors necessary reporting to remain compliant. Develops and maintains written SOPs for assigned responsibilities. Assists in the creation, distribution, tracking, and execution of per project subcontractor agreements as needed, and as directed. Other responsibilities as assigned by supervisor or Stonhard leadership. Supports other administrative responsibilities, as assigned.
Cross-trained as needed in contract team and sales administration responsibilities.
Minimum Requirements
High School Diploma or Equivalent with continuing education 3+ years of related work experience in compliance, project administration, construction administration, sales operations, or customer service Excellent verbal, written and interpersonal skills Highly organized, capable of managing multiple workstreams simultaneously, keeping track of deadlines and obligations with strong attention to detail and continuous improvement mindset Works well as part of a team
Preferred Requirements
Bachelor's degree in business or construction management or the equivalent coursework in a related specialty field Experience in OCIP/CCIP Experience reading and understanding insurance requirements
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day. No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $23.08/hour and $25.48/hour.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2025-11-01 14:08:39
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JOB DESCRIPTION
Primarily responsible for coordinating Stonhard installation partner vendor setup and compliance, including but not limited to per project agreements and Controlled Insurance Program enrollments for multiple simultaneous projects - enrollment, monitoring, and closeout.
Primary goal is to ensure that subcontractors remain compliant, and enrollments are completed prior to project kick-off or customer deadlines, whichever is earliest.
Cultivates positive relationships with internal and external stakeholders to ensure open communication and collaboration.
Essential Functions
Sets up and maintains installation partner information, including Agreements, Amendments, banking information, and insurance, adhering to Stonhard vendor setup policies. Processes installer tool and supply purchases. Coordinates weekly installation partner accounts payable statements and related transactions and transmits to accounting for payment. Audits weekly statement activity and makes recommendations/raises concerns to Supervisor and Stonhard leadership. On an ongoing basis, monitors and coordinates subcontract compliance with Master Installation Agreement requirements; including but not limited to insurance policy limits and renewals, per project certified payroll, and MIA addendums.
Monitors per project compliance requirements related to Stonhard and subcontractor Controlled Insurance Programs and ensures on-time enrollments for Stonhard and subcontractors, including monthly payroll reporting, monitoring, and closeout. Monitors, Stonhard state contractor licenses ensuring compliance and on-time renewal. Develops and recommends document retention requirements as needed.
Develops and monitors necessary reporting to remain compliant. Develops and maintains written SOPs for assigned responsibilities. Assists in the creation, distribution, tracking, and execution of per project subcontractor agreements as needed, and as directed. Other responsibilities as assigned by supervisor or Stonhard leadership. Supports other administrative responsibilities, as assigned.
Cross-trained as needed in contract team and sales administration responsibilities.
Minimum Requirements
High School Diploma or Equivalent with continuing education 3+ years of related work experience in compliance, project administration, construction administration, sales operations, or customer service Excellent verbal, written and interpersonal skills Highly organized, capable of managing multiple workstreams simultaneously, keeping track of deadlines and obligations with strong attention to detail and continuous improvement mindset Works well as part of a team
Preferred Requirements
Bachelor's degree in business or construction management or the equivalent coursework in a related specialty field Experience in OCIP/CCIP Experience reading and understanding insurance requirements
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day. No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $23.08/hour and $25.48/hour.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2025-11-01 14:08:37
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JOB DESCRIPTION
Essential Job Functions: Typical tasks for this position include (but are not limited to) the following: Negotiate prices, discount terms and transportation arrangements for merchandise. Manage the department for which they buy. Confer with sales and purchasing personnel to obtain information about customer needs and preferences. Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors. Analyze and monitor sales records, trends and economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed. Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise. Authorize payment of invoices or return of merchandise. Interview and work closely with vendors to obtain and develop desired products. Conduct staff meetings with sales personnel to introduce new merchandise. Responsibilities/Expectations: Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies.
QUALIFICATIONS:
KNOWLEDGE
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services.
This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching, and instruction for individuals and groups, and the measurement of training effects. Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Negotiation - Bringing others together and trying to reconcile differences. Persuasion - Persuading others to change their minds or behavior. Speaking - Talking to others to convey information effectively. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Coordination - Adjusting actions in relation to others' actions. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Mathematics - Using mathematics to solve problems. Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class. Job Type: Full-time Pay: $50,000 - $90,000 Work Schedule: Day Shift Work Location: In personApply for this ad Online! ....Read more...
Type: Permanent Location: Brooklyn Park, Minnesota
Posted: 2025-10-30 14:10:21
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JOB DESCRIPTION
Essential Job Functions: Typical tasks for this position include (but are not limited to) the following: Negotiate prices, discount terms and transportation arrangements for merchandise. Manage the department for which they buy. Confer with sales and purchasing personnel to obtain information about customer needs and preferences. Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors. Analyze and monitor sales records, trends and economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed. Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise. Authorize payment of invoices or return of merchandise. Interview and work closely with vendors to obtain and develop desired products. Conduct staff meetings with sales personnel to introduce new merchandise. Responsibilities/Expectations: Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies.
QUALIFICATIONS:
KNOWLEDGE
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services.
This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching, and instruction for individuals and groups, and the measurement of training effects. Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Negotiation - Bringing others together and trying to reconcile differences. Persuasion - Persuading others to change their minds or behavior. Speaking - Talking to others to convey information effectively. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Coordination - Adjusting actions in relation to others' actions. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Mathematics - Using mathematics to solve problems. Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class. Job Type: Full-time Pay: $50,000 - $90,000 Work Schedule: Day Shift Work Location: In personApply for this ad Online! ....Read more...
Type: Permanent Location: Brooklyn Park, Minnesota
Posted: 2025-10-30 14:09:40
