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An outstanding job opportunity has arisen for an experienced Operations Manager.
The position will include daily travel to services in the East of England area to support the specialist services operations team to manage the operation and financial/business health of state of art care services
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*NMC registered nurse with relevant post-registration experience, desirable but not essential
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*
The service provides trusted care in the comfort of an individual's home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care.
This is an exceptional health care provider and has ambitious plans for the nursing/residential homes in the East of England region
As the Operations Manager your key responsibilities include:
Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role.
Foster a positive and inclusive work culture that aligns with the company vision and values
Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development.
Identify areas of improvement and implement strategies to achieve financial targets
Ensure that the homes are compliant with all applicable laws, regulations, and industry standards.
Implement Action plans to maintain compliance and manage risks
Maintain and enhance the quality of care and environment provided to residents.
Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed.
Ensure that the care home provides a safe, comfortable, and supportive environment for residents
Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration.
Address and resolve any concerns or issues in a timely and satisfactory manner
Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes.
Prepare regular reports for senior management and regional operations director
Identify training needs for the managers to enhance their skills and knowledge.
Provide ongoing support and mentoring to senior staff to ensure continuous improvement in their performance
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum.
This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm.
In return for your hard work and commitment you will receive the following generous benefits:
*Monthly Car Allowance
*
Comprehensive induction and training programme.
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We'll pay for your full DBS disclosure
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 5630
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Lowestoft, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £65000 per annum + Monthly Car Allowance
Posted: 2025-11-12 14:23:18
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An outstanding job opportunity has arisen for an experienced Operations Manager.
The position will include daily travel to services in the East of England area to support the specialist services operations team to manage the operation and financial/business health of state of art care services
*
*NMC registered nurse with relevant post-registration experience, desirable but not essential
*
*
The service provides trusted care in the comfort of an individual's home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care.
This is an exceptional health care provider and has ambitious plans for the nursing/residential homes in the East of England region
As the Operations Manager your key responsibilities include:
Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role.
Foster a positive and inclusive work culture that aligns with the company vision and values
Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development.
Identify areas of improvement and implement strategies to achieve financial targets
Ensure that the homes are compliant with all applicable laws, regulations, and industry standards.
Implement Action plans to maintain compliance and manage risks
Maintain and enhance the quality of care and environment provided to residents.
Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed.
Ensure that the care home provides a safe, comfortable, and supportive environment for residents
Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration.
Address and resolve any concerns or issues in a timely and satisfactory manner
Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes.
Prepare regular reports for senior management and regional operations director
Identify training needs for the managers to enhance their skills and knowledge.
Provide ongoing support and mentoring to senior staff to ensure continuous improvement in their performance
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £60,000 per annum.
This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm.
In return for your hard work and commitment you will receive the following generous benefits:
*Monthly Car Allowance
*
Comprehensive induction and training programme.
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We'll pay for your full DBS disclosure
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 5630
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Lowestoft, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £60000 per annum + Monthly Car Allowance
Posted: 2025-11-03 17:58:27
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Front of House Manager - 5
* Hotel
MLR have an exclusive and unique role for a Front of House Manager for a prestigious 5-star property in County Laois.
This is an exciting opportunity for a dedicated hospitality professional to lead and inspire the Front of House and Concierge teams, ensuring every guest enjoys an exceptional and memorable experience from the moment they arrive.
As Front of House Manager, you'll take ownership of the daily operations, ensuring every aspect of the guest journey runs seamlessly.
You'll lead by example, motivating your team to deliver service with warmth and precision while managing key administrative tasks efficiently and accurately.
We're looking for someone with strong management skills, excellent organisation, and a genuine passion for guest service.
As a valued member of the senior management team, you'll play a key role in upholding the luxury, professionalism, and heartfelt hospitality that define this five-star property.
If you're a team leader who thrives in a guest focused environment and takes pride in delivering outstanding service, we'd love to hear from you.
Please apply through the link below. ....Read more...
Type: Permanent Location: Laois, Republic of Ireland
Salary / Rate: €45000 - €55000 per annum
Posted: 2025-10-17 08:34:31
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An incredible new job opportunity has arisen for a dedicated Regional Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the East Anglia region but with occasional requirements further afield based on company needs
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*To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin.
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*Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care
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This health care company provides trusted care in the comfort of an individual's home to allow them to stay living there independently.
They offer a concierge service, hourly care or live-in care
As the Regional Service Quality Manager your key responsibilities include:
Responsible for ensuring and maintaining high-quality care services across our care home group
Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
The following skills and experience would be preferred and beneficial for the role:
Proven experience in a similar role within the healthcare or care home industry
Sound knowledge of relevant regulatory requirements CQC
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Attention to detail and ability to manage multiple priorities effectively
Demonstrated commitment to resident-centred care and continuous improvement
The successful Regional Service Quality Manager will receive an excellent salary of £55,000 per annum.
This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm.
In return for your hard work and commitment you will receive the following generous benefits:
*
*Monthly Car Allowance
*
25 days annual leave plus bank holidays entitlement
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
Reference ID: 6415
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Lowestoft, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £55000 per annum + Monthly Car Allowance
Posted: 2025-10-16 17:59:32
