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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2025-07-19 07:08:27
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JOB DESCRIPTION
WE WILL TRAIN YOU! NOW HIRING IN MULTIPLE LOCATIONS!
The Commercial Façade Field Technician actively performs and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property.
They will be responsible for attending safety meetings, complying with governmental regulations, reporting, and investigating accidents, and planning site-specific job safety procedures including:
$21-38/hour (not including prevailing wage)
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Attend and understand daily onsite safety brief prior to the start of the WTI project.
Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns.
Execution of project tasks with knowledge of expected production rates, ensuring tools and materials are used safely and efficiently to complete the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents as directed by foreman.
Responsible to aid foreman in tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and performs work in compliance with all governmental rules and regulations affecting work sites and employees, i.e.
OSHA, DOT, EEO/Affirmative Action, EPA, etc. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and use of company equipment, material, tools, and other assets as assigned by the WTI Commercial Foreman. Understands and executes proper material and equipment usage, maintenance, and storage. Perform any other duty and/or project as required or assigned by the WTI Foreman and/or Commercial Business Manager. Maintains ethical business conduct.
Job Requirements:
Masons & Tuckpointers Concrete Restorations, Caulking Waterproofing Parking Garage Restoration Cold Applied Waterproofing Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $21 and $38.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Chicago, Illinois
Posted: 2025-07-19 07:08:27
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JOB DESCRIPTION
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Attend and understand daily onsite safety brief prior to the start of the WTI project.
Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns.
Execution of project tasks with knowledge of expected production rates, ensuring tools and materials are used safely and efficiently to complete the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents as directed by foreman.
Responsible to aid foreman in tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and performs work in compliance with all governmental rules and regulations affecting work sites and employees, i.e.
OSHA, DOT, EEO/Affirmative Action, EPA, etc. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and use of company equipment, material, tools, and other assets as assigned by the WTI Commercial Foreman. Understands and executes proper material and equipment usage, maintenance, and storage. Perform any other duty and/or project as required or assigned by the WTI Foreman and/or Commercial Business Manager. Maintains ethical business conduct.
Job Requirements:
Masons & Tuckpointers Concrete Restorations, Caulking Waterproofing Parking Garage Restoration Cold Applied Waterproofing Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $21 and $38.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tallahassee, Florida
Posted: 2025-07-19 07:08:26
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Newark, New Jersey
Posted: 2025-07-19 07:08:26
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JOB DESCRIPTION
Commercial Roofing Foreman
Benefits:
Base Salary + Annual Bonus Eligible for overtime 401K Health Insurance Paid time-off Company Vehicle
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew.
Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project.
This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site.
Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status.
These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them.
The salary range for applicants in this position generally ranges between $53,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: San Francisco, California
Posted: 2025-07-19 07:08:25
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
The FOM will oversee $30 million+ in annual self-performed revenue in this role.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordinate and collaborate with construction managers and GC superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting, and retention strategy to maintain the optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions-related work up to $ 50 K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's achievement of goals. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards of Tremco/WTI roofing/facade practices, to include: Field Applications - existing and new material, systems, application parameters, etc. Customer Service Reporting compliance
ABILITIES, EXPERIENCE, AND SKILLS:
10+ years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present, and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continuous, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $88,000 and $110,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tampa, Florida
Posted: 2025-07-18 15:12:16
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JOB DESCRIPTION
Objective: The Technical Manager is responsible for ensuring the delivery of high-quality products, robust Quality Assurance (QA) and Control (QC), compliance with regional regulations, support of customers/field initiatives, and effective operations of the laboratory and teams.
This capability is required for Kop-Coat core segments in Wood Preservation and Farm & Forest.
This leadership role is aligned with market, customer, industry, and business objectives.
The incumbent is expected to interact with customer/industry stakeholders to understand and perform to evolving requirements.
Essential Functions
Technical Leadership: Provide strategic and hands-on leadership across formulations, QA/QC, field technical support, and regulatory compliance.
Supervise all laboratory operations, ensuring accurate, efficient, compliant testing and reporting of raw materials and finished goods. Contribute, maintain, and manage product project priorities to ensure deadlines are met. Ensure all lab activities and products comply with relevant legal regulations and standards (e.g., EPA, EHS, ACVM, APVMA, MPI, HSNO) and other relevant frameworks.
Manage technical aspects of product development from formulation, scale-up, final product testing, and commercialization to drive process improvements, troubleshooting, and manufacturing excellence. Investigate customer/sales factors to optimize formula design and other technical elements, including but not limited to integration with field trial activities (primarily, not exclusively for established portfolios). Continuous development of CSC capabilities (personnel, facility, etc.).
Reporting & Communication: Set and track quality and technical performance KPIs, report results, risks, and improvement plan. Coordinate technical documentation, validation protocols, and reports as requested.
Communicate effectively across departments and with key stakeholders. Establish, communicate, and update quarterly team member responsibilities and goals. Establish collaborative leadership relationships within RPM businesses.
Knowledge: Stay current with industry trends and emerging marketing technologies.
Contribute to the development of profitable platforms across all segments/markets. Develop knowledge and educate staff on analytical chemistry, formulation science, method development, stability, and compliance standards. Up-to-date knowledge of technical advances in field application techniques, product delivery systems, and quality control innovations. Further knowledge and education regularly through workshops, research, and seminars, and share best practices with functional teams.
Teamwork: Foster a collaborative culture of ownership, learning, and continuous improvement. Promote cross-functional alignment between Technical, Operations, Commercial, and Field support teams across all segments. Encourage team involvement in safety, innovation, and quality culture initiatives. Prepare and present project priorities to stakeholders as requested. Manage project timelines and budgets to ensure on-time, high-quality deliverables. Carry out other related tasks as required.
Skills and Qualifications
Education: Bachelor's degree in a scientific or technical field, or equivalent experience.
Advanced education is preferred.
Experience: 7+ years of experience in a laboratory setting, preferably in a relevant technical leadership role.
Core Skills
Proven ability to direct and coach others towards achievements. Thorough knowledge of applicable chemistry, laboratory equipment, techniques, and procedures.
Strong problem-solving and critical-thinking skills.
Proficiency in relevant software and data analysis tools.
Soft Skills
Strong organizational and multitasking skills.
Excellent interpersonal and communication skills.
Ability to work effectively in a team environment.
Ability to work independently and under pressure.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Pittsburgh, Pennsylvania
Posted: 2025-07-18 15:11:30
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
The FOM will oversee $30 million+ in annual self-performed revenue in this role.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordinate and collaborate with construction managers and GC superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting, and retention strategy to maintain the optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions-related work up to $ 50 K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's achievement of goals. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards of Tremco/WTI roofing/facade practices, to include: Field Applications - existing and new material, systems, application parameters, etc. Customer Service Reporting compliance
ABILITIES, EXPERIENCE, AND SKILLS:
10+ years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present, and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continuous, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $88,000 and $110,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tampa, Florida
Posted: 2025-07-18 15:11:02
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Dispensing Optician Jobs Wrexham Technical Support & Returns Manager | Optical Manufacturer | Office-Based Role Full-Time | £33,000 to £36,000 | Monday to Friday + 1 in 6 Saturdays (Paid OT)
Zest Optical are working in partnership with a leading optical manufacturer based in Wrexham to recruit a qualified Dispensing Optician into a Technical Support and Returns Manager position.
This is a fantastic opportunity for a qualified DO looking to move away from the traditional retail environment and apply their technical knowledge in a new, fast-paced customer service and operations setting.
Technical Support and Returns Manager - Role Overview
Office-based role in the Customer Service department at the Wrexham site
Lead and mentor a team of Technical Support Specialists
Manage escalated product queries from Eye Care Professionals (ECPs) across the UK
Oversee the full returns process - ensuring efficiency and compliance with company standards
Troubleshoot visual issues and dispensing concerns with ECPs
Liaise with production to manage returns-related inventory and lens assessments
Analyse return trends and implement strategies to reduce return rates
Contribute to product knowledge development and team training
Full-time, Monday to Friday (8:45am-5:15pm), plus 1 in 6 Saturdays (paid as overtime)
Starting salary of £31,595.20, with potential flexibility for the right candidate and a salary review after probation
Technical Support and Returns Manager - Requirements
Qualified Dispensing Optician (GOC-registered)
Strong understanding of optical products, prescriptions, and dispensing
Previous experience in a customer service, technical support, or team leader role preferred
Confident communicator with excellent interpersonal and problem-solving skills
Comfortable using internal systems and managing case documentation
Positive, proactive attitude with a desire to contribute to continuous improvement
Strong organisational and analytical skills
The Package
Starting salary: £33,000 to £36,000 reviewed after probation
Overtime paid for Saturday work (1 in 6)
Private Medical Insurance
Life Assurance
Full-time office-based role - 38.75 hours/week
Join a collaborative team within a respected global optical business
This is an excellent opportunity for a qualified Dispensing Optician looking to apply their knowledge in a new environment while remaining at the heart of optical care and technical excellence.
To avoid missing out on this opportunity, please send your CV to Rebecca Wood at Zest Optical using the ‘Apply' link as soon as possible.
You can also message us on WhatsApp for more information. ....Read more...
Type: Permanent Location: Wrexham, Wales
Salary / Rate: £31500 - £36000 per annum
Posted: 2025-07-18 14:32:54
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Deputy Store Manager - Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
Are you an experienced retail professional with a passion for people, purpose and pre-loved goods? This is your chance to make a real difference in the community while building your leadership career in the charity retail sector.
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation.
This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store.
You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
This is a hands-on, multi-faceted role that spans shop floor leadership, people management, operational coordination, and community engagement.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values
Work collaboratively across the wider retail and support team
About You:
Essential:
Previous retail leadership/supervisory experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Desirable:
Retail management experience in charity or second-hand retail
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Experience supervising volunteers
First Aid or Health and Safety qualifications
Passion for sustainability and social impact
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: Oxford, England
Salary / Rate: £27000 - £29000 per annum + Great Benefits
Posted: 2025-07-18 13:55:49
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Dispensing Optician Jobs Wrexham Technical Support & Returns Manager | Optical Manufacturer | Office-Based Role Full-Time | £31,595.20+ | Monday to Friday + 1 in 6 Saturdays (Paid OT)
Zest Optical are working in partnership with a leading optical manufacturer based in Wrexham to recruit a qualified Dispensing Optician into a Technical Support and Returns Manager position.
This is a fantastic opportunity for a qualified DO looking to move away from the traditional retail environment and apply their technical knowledge in a new, fast-paced customer service and operations setting.
Technical Support and Returns Manager - Role Overview
Office-based role in the Customer Service department at the Wrexham site
Lead and mentor a team of Technical Support Specialists
Manage escalated product queries from Eye Care Professionals (ECPs) across the UK
Oversee the full returns process - ensuring efficiency and compliance with company standards
Troubleshoot visual issues and dispensing concerns with ECPs
Liaise with production to manage returns-related inventory and lens assessments
Analyse return trends and implement strategies to reduce return rates
Contribute to product knowledge development and team training
Full-time, Monday to Friday (8:45am-5:15pm), plus 1 in 6 Saturdays (paid as overtime)
Starting salary of £31,595.20, with potential flexibility for the right candidate and a salary review after probation
Technical Support and Returns Manager - Requirements
Qualified Dispensing Optician (GOC-registered)
Strong understanding of optical products, prescriptions, and dispensing
Previous experience in a customer service, technical support, or team leader role preferred
Confident communicator with excellent interpersonal and problem-solving skills
Comfortable using internal systems and managing case documentation
Positive, proactive attitude with a desire to contribute to continuous improvement
Strong organisational and analytical skills
The Package
Starting salary: £31,595.20, reviewed after probation
Overtime paid for Saturday work (1 in 6)
Private Medical Insurance
Life Assurance
Full-time office-based role - 38.75 hours/week
Join a collaborative team within a respected global optical business
This is an excellent opportunity for a qualified Dispensing Optician looking to apply their knowledge in a new environment while remaining at the heart of optical care and technical excellence.
To avoid missing out on this opportunity, please send your CV to Rebecca Wood at Zest Optical using the ‘Apply' link as soon as possible.
You can also message us on WhatsApp for more information. ....Read more...
Type: Permanent Location: Wrexham, Wales
Salary / Rate: £31000 - £31500 per annum
Posted: 2025-07-18 13:51:33
-
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Product Specialist Engineer
Office Based (Sussex) 2 days per week, working from home 3 days per week.?
The role will primarily consist of providing remote Hardware support for a portfolio of instruments and solutions as well as customer and employee? training.
?
The scope of support includes customers and colleagues within the UK, Ireland, Denmark, Finland, Norway and Sweden.
You will excel in the art of troubleshooting and pride yourself in providing excellent customer service??
As part of your Customer Support role, you will focus on:?
Remotely providing a solution focus to Hardware problem resolution to customers?
Providing remote support to field employees in the region;?
Ensuring proper complaint handling and documentation in compliance with their Quality System.
Ensuring customer satisfaction in coordination with Field Teams and Sales Managers.
Completing special projects.??
Being involved in Complaint Review, Analysis and Trending processes based on performance metrics.
Supporting their sales organizations with instrument/system demonstrations and the provision of technical responses as part of the tender process.?
?There will be an intensive initial introduction training for the first six months of the position some of which will be in their European training centers.
Thereafter, you will also be required to attend periodic training on customer support operations and product offerings at various locations.?
Benefits of the Product Specialist Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must be a time served field engineer looking to come off the road and tools and work in a remote support role?
Must have an engineering qualification, Bsc or HNC or equivalent?
Ideally you will have clinical pathology diagnostics experience??
Will look at other complex medical equipment such as MRI systems?
You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge?
A logical and process-driven mindset driven & ability to manage personal time??
Disciplined to deliver service support in line with service KPIs??
Quick learner?with innovative and continual improvement mind-set??
Proven track record of troubleshooting experience??
Knowledge of Customer Relationship Management??
If you think the role of Product Specialist Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no.
0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Haywards Heath, Crawley, East Grinstead, Brighton, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £52170 - £52170 Per Annum Excellent Benefits
Posted: 2025-07-18 12:08:19
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
In this role, the FOM will oversee $30 Million+ in annual self-performed revenue.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for the safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordination and collaboration with Construction Managers and GC Superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting and retention strategy to maintain optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions related work up to $50K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's goal achievement. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards or Tremco/WTI roofing/facade practices to include: Field Applications - existing and new materials, systems, application parameters, etc. Customer Service Reporting compliance
EXPERIENCE REQUIRED:
10+ years prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation, and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem-resolution skills with the ability to effectively communicate with all personality types Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $100,000 and $130,000 + bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 23:10:31
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol.
Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc.
Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting.
Accountable for regional Quality Assurance.
Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement.
Ensure Construction Managers are setting project timelines and goals.
Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management.
Participate in the Preventive and Corrective Action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed.
Ensure the region's profitability by effectively managing the team and processes with the available tools.
Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Assist when needed with change order negotiation and approval.
Regular communication with the Regional Business Manager regarding:
Safety compliance
Project approvals, planning, and results.
Personnel and process management
Any issues related to the above that will require collaboration or elevation of authority.
Holding Construction Managers Accountable for the following Metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution):
# of projects w/in (time &/or $) budget +/- X%
Contractor Management:
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer:
Review the overall project quality score
Forecasting POC for work in progress for projected revenue purposes
Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly.
QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of line items and helping on complex bids to develop line items for projects.
Deep understanding of all Construction Management tasks
Deep knowledge of Tremco / WTI policies and procedures.
Understanding of financial reports
Understanding of superintendent roles & responsibilities
Understanding of the various Cooperative Purchasing options available in the region.
Understanding of State and Local construction code compliance.
Understanding of Tremco, WTI, and OSHA safety requirements.
Communications:
Superior written, verbal, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps.
Able to create performance reporting.
24-hour response to all inquiries.
Computer Literacy:
e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard.
Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes
Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.)
Excellent written and verbal communication skills, including the ability to make professional presentations to others
Must have excellent organizational skills to multitask in a fast-paced environment
Must be able to create strategic plans and measure and analyze results
Strong problem resolution skills with the ability to effectively communicate with all personality types
Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)The salary range for applicants in this position generally ranges between $102,000 and $127,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 23:10:30
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
In this role, the FOM will oversee $30 Million+ in annual self-performed revenue.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for the safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordination and collaboration with Construction Managers and GC Superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting and retention strategy to maintain optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions related work up to $50K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's goal achievement. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards or Tremco/WTI roofing/facade practices to include: Field Applications - existing and new materials, systems, application parameters, etc. Customer Service Reporting compliance
EXPERIENCE REQUIRED:
10+ years prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation, and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem-resolution skills with the ability to effectively communicate with all personality types Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $100,000 and $130,000 + bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 23:10:19
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-07-17 15:11:17
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol.
Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc.
Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting.
Accountable for regional Quality Assurance.
Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement.
Ensure Construction Managers are setting project timelines and goals.
Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management.
Participate in the Preventive and Corrective Action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed.
Ensure the region's profitability by effectively managing the team and processes with the available tools.
Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Assist when needed with change order negotiation and approval.
Regular communication with the Regional Business Manager regarding:
Safety compliance
Project approvals, planning, and results.
Personnel and process management
Any issues related to the above that will require collaboration or elevation of authority.
Holding Construction Managers Accountable for the following Metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution):
# of projects w/in (time &/or $) budget +/- X%
Contractor Management:
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer:
Review the overall project quality score
Forecasting POC for work in progress for projected revenue purposes
Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly.
QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of line items and helping on complex bids to develop line items for projects.
Deep understanding of all Construction Management tasks
Deep knowledge of Tremco / WTI policies and procedures.
Understanding of financial reports
Understanding of superintendent roles & responsibilities
Understanding of the various Cooperative Purchasing options available in the region.
Understanding of State and Local construction code compliance.
Understanding of Tremco, WTI, and OSHA safety requirements.
Communications:
Superior written, verbal, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps.
Able to create performance reporting.
24-hour response to all inquiries.
Computer Literacy:
e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard.
Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes
Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.)
Excellent written and verbal communication skills, including the ability to make professional presentations to others
Must have excellent organizational skills to multitask in a fast-paced environment
Must be able to create strategic plans and measure and analyze results
Strong problem resolution skills with the ability to effectively communicate with all personality types
Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)The salary range for applicants in this position generally ranges between $102,000 and $127,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 15:11:05
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-07-17 15:10:53
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JOB DESCRIPTION
Commercial Roofing Foreman
Benefits:
Base Salary + Annual Bonus Eligible for overtime 401K Pension Health Insurance Paid time-off Company Vehicle
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew.
Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project.
This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site.
Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status.
These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them..
Ability to read, write, and speak English.
The salary range for applicants in this position generally ranges between $55,000 and $75,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Des Moines, Iowa
Posted: 2025-07-17 15:10:52
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JOB DESCRIPTION
Commercial Roofing Foreman
Benefits:
Base Salary + Annual Bonus Eligible for overtime 401K Pension Health Insurance Paid time-off Company Vehicle
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew.
Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project.
This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site.
Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status.
These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them..
Ability to read, write, and speak English.
The salary range for applicants in this position generally ranges between $55,000 and $75,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Des Moines, Iowa
Posted: 2025-07-17 15:10:34
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Customer Service Manager
Location: Bournemouth
Salary: £50,000 per annum DOE
Hours: Monday Friday
FREE onsite parking
Our client is seeking a standout Customer Service Manager someone who brings fresh energy, genuine passion for customer care, and the ability to lead from the front.
This is an exciting opportunity to shape and drive a high-performing team, delivering exceptional service.
The ideal candidate will be a confident, collaborative leader with excellent analytical skills and a hands-on approach to improvement.
Duties:
- Manage day-to-day customer support activities for a global client base, ensuring consistent, high-quality service
- Design and implement medium- to long-term strategies aimed at improving service delivery and operational efficiency
- Enhance the customer journey from placement to fulfilment, ensuring a smooth and satisfactory experience
- Identify and adopt new technologies or digital tools that can streamline service operations and improve response times
- Analyse service workflows, data trends, and performance metrics to inform decisions and optimize customer interactions
- Guide and support new hires through onboarding processes, and provide continuous mentoring and coaching for team development
- Prepare and deliver regular reports aligned with organizational goals and performance expectations
- Continuously assess order processing functionssuch as tracking, fulfilment, and customer follow-upto identify inefficiencies and areas for improvement
- Develop and implement best practices for internal communication to improve team collaboration and service consistency
- Set clear performance benchmarks and lead the team in achieving service quality and productivity targets
- Monitor and evaluate customer feedback to address pain points and proactively enhance satisfaction
- Lead and support initiatives focused on improving process efficiency and overall service performance at the operational level
Skills:
- Previous experience as a Customer Service Manager (minimum 5 years)
- Excellent knowledge in ERP systems
- Strong communication and leadership skills
- Dealing with International customer service is desired but not essential
To apply, or for more information please contact Shannon on 07441919648 or send an updated cv to shannon@holtrecruitmentgroup.com ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 16/07/2025
Salary / Rate: £50000 per annum
Posted: 2025-07-16 15:59:04
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JOB DESCRIPTION
Proposal Group Intake Coordinator
General Purpose
The Proposal Group Intake Coordinator is responsible for prioritizing, managing and developing all pre-qualifications documents and vendor applications for all WTI and Tremco services.
Essential Duties
Insure high quality standards of accuracy and correctness with completion each project
Manage all status and communications of documents in the group's tracking software applications
Coordinate work and initiate and manage communications with Regional Business Managers, GS Regional Managers, Sales Regional Managers and Representatives, Field Technicians, Contracts Management Group, Safety Management Group, Credit, Finance and other areas to complete documents
Review and respond to all pre qualification requests within designated, appropriate time frames
Continued maintenance of Pre-qualification Standards Manual that houses all response standards information
Maintain all on-line pre-qualification customer web sites to insure WTI good standing
Coordinate periodic reviews of the Pre-qualification Standards Manual with Contracts Management
Identify and record any problems
Initiate, recommend, or provide solutions through designated channels
Verify the implementation of solutions for future use
Education
Associates degree (or equivalent work experience) from two year college or technical school
Work Experience
At least one year of experience in a professional work environment
Preferred Skills
Intermediate level experience with Microsoft Suite (specifically Excel)
Knowledgeable with a variety web and online platforms and ability to learn the applications quickly
Able to handle multiple projects simultaneouslyThe salary range for applicants in this position generally ranges between $53,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-16 15:10:59
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability.
Collaborate with other Supervisors as necessary.
Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage.
The Supervisor should stress the profitability factor to all field personnel.
Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps.
Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters.
Be the primary contact for the office personnel if there are any issues concerning a Field Rep.
Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer.
Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc.
Demonstrate a working knowledge of all services provided.
Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with the Regional Business Manager (RBM) and HR as needed.
Work with the HR and Recruiting department to hire all new personnel.
Ensure all required paperwork is submitted to the corporate office on a timely basis.
Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information.
Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc.
Review time reports daily and make necessary corrections with the admin team.
Attend all required calls and meetings.
Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling.
Knowledge and experience in monitoring and maintaining quality control.
Functional computer skills.
Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example.
Diversity awareness and ability to adjust to multiple personalities.
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management.
Work independently, solve problems, and delegate assignments, such as quoting and pricing.
Demonstrate a high degree of accountability and ethical behaviors.
Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
The salary range for applicants in this position generally ranges between $71,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2025-07-16 15:10:38
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JOB DESCRIPTION
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Attend and understand daily onsite safety brief prior to the start of the WTI project.
Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns.
Execution of project tasks with knowledge of expected production rates, ensuring tools and materials are used safely and efficiently to complete the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents as directed by foreman.
Responsible to aid foreman in tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and performs work in compliance with all governmental rules and regulations affecting work sites and employees, i.e.
OSHA, DOT, EEO/Affirmative Action, EPA, etc. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and use of company equipment, material, tools, and other assets as assigned by the WTI Commercial Foreman. Understands and executes proper material and equipment usage, maintenance, and storage. Perform any other duty and/or project as required or assigned by the WTI Foreman and/or Commercial Business Manager. Maintains ethical business conduct.
Job Requirements:
Masons & Tuckpointers Concrete Restorations, Caulking Waterproofing Parking Garage Restoration Cold Applied Waterproofing Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $21 and $38.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Ocala, Florida
Posted: 2025-07-16 15:10:11
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JOB DESCRIPTION
Proposal Group Intake Coordinator
General Purpose
The Proposal Group Intake Coordinator is responsible for prioritizing, managing and developing all pre-qualifications documents and vendor applications for all WTI and Tremco services.
Essential Duties
Insure high quality standards of accuracy and correctness with completion each project
Manage all status and communications of documents in the group's tracking software applications
Coordinate work and initiate and manage communications with Regional Business Managers, GS Regional Managers, Sales Regional Managers and Representatives, Field Technicians, Contracts Management Group, Safety Management Group, Credit, Finance and other areas to complete documents
Review and respond to all pre qualification requests within designated, appropriate time frames
Continued maintenance of Pre-qualification Standards Manual that houses all response standards information
Maintain all on-line pre-qualification customer web sites to insure WTI good standing
Coordinate periodic reviews of the Pre-qualification Standards Manual with Contracts Management
Identify and record any problems
Initiate, recommend, or provide solutions through designated channels
Verify the implementation of solutions for future use
Education
Associates degree (or equivalent work experience) from two year college or technical school
Work Experience
At least one year of experience in a professional work environment
Preferred Skills
Intermediate level experience with Microsoft Suite (specifically Excel)
Knowledgeable with a variety web and online platforms and ability to learn the applications quickly
Able to handle multiple projects simultaneouslyThe salary range for applicants in this position generally ranges between $53,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-16 15:10:10
