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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:11:31
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Poughkeepsie, New York
Posted: 2025-11-07 14:11:28
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hartford, Connecticut
Posted: 2025-11-07 14:11:27
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Worcester, Massachusetts
Posted: 2025-11-07 14:11:22
-
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:11:20
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:48
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Worcester, Massachusetts
Posted: 2025-11-07 14:10:42
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:41
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Boston, Massachusetts
Posted: 2025-11-07 14:10:40
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Production Manager will oversee day to day activities of target manufacturing activities to meet daily, monthly, quarterly, and yearly deadlines and provide leadership for the shift supervisors and associates within the value stream.
Drives the lean process to maximize profitable growth, provides premier customer service, develops a technically qualified workforce, reduce operating cost and inventories through incremental and quantum continuous improvements.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Promotes and ensures a safe and environmentally compliant work environment.
Drives Lean Management - including Tier Meetings, Supervisor Standard Work, Accountability Boards, and overall process discipline.
Responsible for hiring and developing associates, budget planning, employment decisions and performance assessment of shop floor associates.
Operates as part of a Leadership Team responsible for running the factory to specific KPI's and improvement activities.
Utilizes Root Cause Investigation skills and data-driven decision making to implement systematic corrective actions.
Directly manages the departmental cell and works cooperatively with other functional teams.
Leads and guides Lean initiatives within the designated work cell.
Works closely with plant level management on Lean process projects using lean tools and metrics.
Helps develop a Lean Strategy to be implemented plant wide.
Participates in FIT and continuous improvement initiatives using tools such as Lean manufacturing, Six Sigma, and other process improvement techniques.
Leads the production department in meeting or exceeding production goals, including throughput, yield, cost, downtime, scrap, and quality.
managers/supervisor/leaders to optimize the entire value stream.
The Production Manager is relentless about implementing MS168 and continuous improvement.
Works with the Divisional Black Belt to regularly update the Plan's Lean implementation plan.
Makes implementation and results a top priority.
Empowers every employee in the plant through positive reinforcement of Lean.
Responsible for understanding the current culture by reviewing existing policies and procedures.
Performs other duties as assigned or necessary.
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure sustainability and continuity of area of responsibility.
Education/Experience:
HS Diploma with 8+ years' experience, Engineering Degree with 4 years' experience, OR Non-Engineering Degree with 6 years' experience.
All experience must include time managing people in a manufacturing environment.
Other Skills and Abilities:
Direction of Supervisors and development of workforce.
Install structure and discipline relative to start/stop times and break times, as well as other fixed non-productive (example: vacuum) times.
Define standard work for Kettle and Varnish Operators.
Upgrade Supervision floor presence.
Implement Lean Management.
Tier Meetings, Accountability Board, Follow up on key constraint reductions.
Learn and implement Lean principles.
Evaluate gaps of Actual and Expected Lean performance and address the gaps with the Leadership Team, utilizing the Division Black Belt and other internal resources as required.
Benefits and Compensation:
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2025-11-06 14:09:33
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Production Manager will oversee day to day activities of target manufacturing activities to meet daily, monthly, quarterly, and yearly deadlines and provide leadership for the shift supervisors and associates within the value stream.
Drives the lean process to maximize profitable growth, provides premier customer service, develops a technically qualified workforce, reduce operating cost and inventories through incremental and quantum continuous improvements.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Promotes and ensures a safe and environmentally compliant work environment.
Drives Lean Management - including Tier Meetings, Supervisor Standard Work, Accountability Boards, and overall process discipline.
Responsible for hiring and developing associates, budget planning, employment decisions and performance assessment of shop floor associates.
Operates as part of a Leadership Team responsible for running the factory to specific KPI's and improvement activities.
Utilizes Root Cause Investigation skills and data-driven decision making to implement systematic corrective actions.
Directly manages the departmental cell and works cooperatively with other functional teams.
Leads and guides Lean initiatives within the designated work cell.
Works closely with plant level management on Lean process projects using lean tools and metrics.
Helps develop a Lean Strategy to be implemented plant wide.
Participates in FIT and continuous improvement initiatives using tools such as Lean manufacturing, Six Sigma, and other process improvement techniques.
Leads the production department in meeting or exceeding production goals, including throughput, yield, cost, downtime, scrap, and quality.
managers/supervisor/leaders to optimize the entire value stream.
The Production Manager is relentless about implementing MS168 and continuous improvement.
Works with the Divisional Black Belt to regularly update the Plan's Lean implementation plan.
Makes implementation and results a top priority.
Empowers every employee in the plant through positive reinforcement of Lean.
Responsible for understanding the current culture by reviewing existing policies and procedures.
Performs other duties as assigned or necessary.
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure sustainability and continuity of area of responsibility.
Education/Experience:
HS Diploma with 8+ years' experience, Engineering Degree with 4 years' experience, OR Non-Engineering Degree with 6 years' experience.
All experience must include time managing people in a manufacturing environment.
Other Skills and Abilities:
Direction of Supervisors and development of workforce.
Install structure and discipline relative to start/stop times and break times, as well as other fixed non-productive (example: vacuum) times.
Define standard work for Kettle and Varnish Operators.
Upgrade Supervision floor presence.
Implement Lean Management.
Tier Meetings, Accountability Board, Follow up on key constraint reductions.
Learn and implement Lean principles.
Evaluate gaps of Actual and Expected Lean performance and address the gaps with the Leadership Team, utilizing the Division Black Belt and other internal resources as required.
Benefits and Compensation:
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2025-11-06 14:08:59
-
JOB DESCRIPTION
SUMMARY STATEMENT:
We are searching for a dynamic Senior Growth Product Manager to help build our brands and drive growth.
In this integral role, you'll connect strategy to Professional end-users to bring innovative products to market.
You will own the entire lifecycle, from ideation to launch, by taking full responsibility for the overall product portfolio development and defining the associated GTM strategy.
The primary objective is to deliver significant profitable growth.
This role is executed in strong partnership with the Product Operations and Project Management teams.
JOB RESPONSIBILTIES:
Set the strategic direction for product, ensuring it aligns with the Company's broader goals and market opportunities.
Explore and seek out sources of data and insights both internally and externally.
Work with our product, data science, and marketing teams to create and acquire data
Conduct end user market research to gain deep insight into user behavior, preferences, pain points, and satisfaction
Monitor and analyze the competitive landscape, business developments and market trends to identify strategic opportunities and ensure product offering is properly positioned
Distill intricate concepts into easily understood information, ensuring the audience understands the core message
Collaborate with interdepartmental teams, R&D, sales, supply chain, and marketing to align product strategies, identify opportunities, develop roadmaps, experiment and then scale for optimal results
Direct market research and market intelligence gathering to ensure understanding of applications, users, competition and market trends.
Analyze and leverage data and insights to develop and formulate category and product recommendations
Conduct early-stage opportunity assessment, ideation and concept development for a new product opportunity from ideation to market launch
Manage product portfolio to develop and promote new products and optimize and grow existing product lines.
Define and develop product positioning, messaging, feature specifications, unique selling proposition and pricing strategies for growth, as well as devise effective mitigation strategies, ensuring smooth product launches and iterations
Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Tracking the product metrics to measure product success and drive continuous improvement
Support the product commercialization process and ensure profitability within the assigned market segments
Provide mentorship and guidance to colleagues, fostering a culture of growth and continuous improvement within the product teams.
Performs other duties as assigned in the interest of Rust-Oleum.
QUALFICATIONS:
Bachelor's degree in marketing, business or related field
Minimum of 10 years of experience
5+ years of experience in Architectural/Industrial Coatings industry
Able to explore data fast by using tools, such as Power BI or Excel
Strong project management skills with the ability to manage multiple projects simultaneously
Problem solver and creative thinker with ability to pitch new ideas and be open to feedback
Analytic and strategic thinking skills with ability to digest complex information and make data-driven decisions
Team player looking to advance in their own career while mentoring colleagues
Confident public speaker with the ability to influence senior level management.
Understands the interrelationships of different disciplines.
Demonstrated ability of working on complex assignments
Able to network with key contacts outside of (area of expertise), using persuasion in delivering messages that relate to the wider company business.
Able to advise others on complex matters.
*Candidates can be located in either a commutable distance to our corporate office in Vernon Hills, IL or our Brooklyn Park, MN locations.
Salary Range Target: $110,000 - $145,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment and offer a company match.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-11-06 14:08:58
-
JOB DESCRIPTION
SUMMARY STATEMENT:
We are searching for a dynamic Senior Growth Product Manager to help build our brands and drive growth.
In this integral role, you'll connect strategy to Professional end-users to bring innovative products to market.
You will own the entire lifecycle, from ideation to launch, by taking full responsibility for the overall product portfolio development and defining the associated GTM strategy.
The primary objective is to deliver significant profitable growth.
This role is executed in strong partnership with the Product Operations and Project Management teams.
JOB RESPONSIBILTIES:
Set the strategic direction for product, ensuring it aligns with the Company's broader goals and market opportunities.
Explore and seek out sources of data and insights both internally and externally.
Work with our product, data science, and marketing teams to create and acquire data
Conduct end user market research to gain deep insight into user behavior, preferences, pain points, and satisfaction
Monitor and analyze the competitive landscape, business developments and market trends to identify strategic opportunities and ensure product offering is properly positioned
Distill intricate concepts into easily understood information, ensuring the audience understands the core message
Collaborate with interdepartmental teams, R&D, sales, supply chain, and marketing to align product strategies, identify opportunities, develop roadmaps, experiment and then scale for optimal results
Direct market research and market intelligence gathering to ensure understanding of applications, users, competition and market trends.
Analyze and leverage data and insights to develop and formulate category and product recommendations
Conduct early-stage opportunity assessment, ideation and concept development for a new product opportunity from ideation to market launch
Manage product portfolio to develop and promote new products and optimize and grow existing product lines.
Define and develop product positioning, messaging, feature specifications, unique selling proposition and pricing strategies for growth, as well as devise effective mitigation strategies, ensuring smooth product launches and iterations
Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Tracking the product metrics to measure product success and drive continuous improvement
Support the product commercialization process and ensure profitability within the assigned market segments
Provide mentorship and guidance to colleagues, fostering a culture of growth and continuous improvement within the product teams.
Performs other duties as assigned in the interest of Rust-Oleum.
QUALFICATIONS:
Bachelor's degree in marketing, business or related field
Minimum of 10 years of experience
5+ years of experience in Architectural/Industrial Coatings industry
Able to explore data fast by using tools, such as Power BI or Excel
Strong project management skills with the ability to manage multiple projects simultaneously
Problem solver and creative thinker with ability to pitch new ideas and be open to feedback
Analytic and strategic thinking skills with ability to digest complex information and make data-driven decisions
Team player looking to advance in their own career while mentoring colleagues
Confident public speaker with the ability to influence senior level management.
Understands the interrelationships of different disciplines.
Demonstrated ability of working on complex assignments
Able to network with key contacts outside of (area of expertise), using persuasion in delivering messages that relate to the wider company business.
Able to advise others on complex matters.
*Candidates can be located in either a commutable distance to our corporate office in Vernon Hills, IL or our Brooklyn Park, MN locations.
Salary Range Target: $110,000 - $145,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment and offer a company match.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-11-06 14:08:58
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Client Success CoachLocation: Wilmslow / Sheffield / Hybrid (with flexibility for some remote working)Working Hours: Full-time, 37.5 hours per week (Monday to Friday, with flexibility as required)Salary: £35000 per annum - OTE 45k
Citation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses.
We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation.
We love what we do, and we're on a mission to grow and that's where you come in.
Not bragging, but…we've also been named one of the Sunday Times Best companies to work for.
Again.
The role: , As a Client Success Coach, you will play a pivotal role in developing and inspiring high-performing teams across the Genesis Division.
Reporting to the Client Success Enablement Manager, your main priority will be to coach and support teams focused on client renewals and retention, with a strong emphasis on B2B contract negotiation and communication excellence., You'll deliver coaching and training to ensure teams are equipped to handle client conversations confidently across a wide range of communication channels—adapting their approach to suit each client's preferred method, whether written, spoken, or digital., You'll help embed best practices for renewal activity, objection handling, and value communication, adapting your approach to suit different teams and individuals., You'll leverage tools such as Call Miner and Salesforce to identify coaching opportunities and measure impact, using data-driven insights to continuously improve team performance.
You'll collaborate closely with managers and other coaches to ensure a consistent, high-quality client experience and support the ongoing development of the Client Success function.
About you: , You are an experienced coach with a passion for getting the best out of people.
You have a proven track record in coaching within client success, customer service, or sales environments, ideally with experience in B2B contract negotiation and renewals.
You are highly organised, proactive, and able to manage your time and priorities to maximise your impact across multiple teams., You are inspirational and motivational, able to build rapport with all types of people and adapt your coaching style to suit individual needs.
You have a strong understanding of coaching and psychology models, and you're comfortable using tools like Call Miner, Salesforce, or similar platforms to inform your coaching practice., You thrive in a fast-paced, changing environment and are committed to continuous improvement—both for yourself and those you coach.
You're a natural communicator, able to deliver feedback constructively and foster a culture of learning, accountability, and high performance.
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank Holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: Up to £35000.00 per annum + OTE 45k
Posted: 2025-11-06 12:59:03
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Business Development Manager - South West.
Zest Optical is working with a leading supplier of optical products and accessories to recruit an ambitious and driven Business Development Manager for the South West region.
This is a fantastic opportunity to join a growing organisation that combines innovation, quality, and strong customer partnerships within the independent optical market across the South West region.
You will take full responsibility for developing and managing customer accounts across your region, driving growth through effective relationship management and proactive business development.
This field-based role requires excellent organisation, self-motivation, and the ability to deliver results while working independently.
Business Development Manager - Role
Manage and develop existing customer relationships across the South West region.
Identify new business opportunities and convert leads into long-term partnerships.
Deliver and execute regional sales strategies in line with company objectives.
Achieve and exceed sales targets through proactive account management and opportunity spotting.
Plan and manage your own diary, appointments, and territory efficiently.
Provide regular market insight and feedback to help shape business strategy.
Represent the brand professionally at all times and uphold its reputation for quality and service.
Business Development Manager - Requirements
Dispensing Opticians or experienced optical professionals looking to move into sales are encouraged to apply.
Previous experience in optical sales, practice management, or a similar B2B environment preferred.
Strong communication, negotiation, and relationship-building skills.
Self-motivated, target-driven, and able to work independently.
Organised and capable of managing your own schedule effectively.
Willingness to travel across the region, including occasional overnight stays.
Full UK driving licence and valid passport (occasional travel to Europe may be required).
Business Development Manager - Salary & Benefits
OTE £37-45k (£24k base plus uncapped bonus potential).
Mileage allowance and business travel expenses.
Autonomy to manage your own schedule and territory.
Ongoing training and support, with opportunities for professional development.
The chance to make a real impact within a growing and forward-thinking optical business.
If you're ready to take the next step in your optical career and build lasting relationships across the South West, click on the Apply Now button to avoid missing out on this opportunity. ....Read more...
Type: Permanent Location: Bristol, England
Salary / Rate: £25000 - £40000 per annum + Additional Benefits
Posted: 2025-11-06 09:19:59
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Are you looking for an SMT Technician job based in Bedford, Bedfordshire?
My client is a leading Subcontract Electronic Manufacturer supplying products into a diverse customer base.
Due to continued growth, they are now seeking an SMT Technician to join their Production team based in Bedford, Bedfordshire.
As an SMT Technician you will be responsible for:
Setting up and operating SMT production lines: including loading and configuring pick-and-place machines, screen printers, reflow ovens and feeders for SMT components
Performing inspection and quality control: including AOI, visual inspection, checking solder joints, component placement and alignment to IPC/SMT standards (IPC-A-610 for PCBA depending on class)
For this SMT Technician role based in Bedfordshire you will ideally have experience in inspection of electronic assemblies including:
Populated Surface Mount PCBs to component level (desired but not essential)
Populated Conventional PCBs to component level (desired but not essential)
Previous experience within an SMT/PCB assembly or manufacturing environment
Familiarity with SMT equipment: pick-and-place machines, screen printers, reflow ovens, AOI, SPI etc.
For this SMT Technician role you will need to:
Demonstrate extremely high accuracy and attention to detail
Work efficiently within given time scales
Be comfortable using fine tools and optical inspection equipment
Be reliable, self-motivated, methodical, organised and flexible
Work effectively as part of a team
Complete basic administration and quality documentation
Provide constructive feedback to operators where required
With a competitive salary on offer, please apply now for the SMT Technician job in Bedford, Bedfordshire by sending an up-to-date CV to KGraveney@redlinegroup.Com
Alternatively, for any other Production opportunities please contact Kyle Graveney on 01582 878817 / 07961 158774. ....Read more...
Type: Permanent Location: Bedfordshire, England
Start: ASAP
Salary / Rate: £30000 - £35000 per annum
Posted: 2025-11-05 13:31:41
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Position: Electrical Service Engineer (SAT/NAVCom)
Job ID: 2394/1
Location: 1 hour from either Red Hill, Surrey or Newcastle.
Rate/Salary: To Be Confirmed Upon Application
Type: Permanent / Full Time
Benefits:
Permanent Full Time Position, based either from home or our Redhill Office (approx.
1-hour travel) with regular customer site visits
Annual bonus based on company and individual performance
Pension matched up to 7.5%
25 holiday days per year, plus bank holidays
Onsite gym at the Redhill offices
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Electrical Service Engineer (SAT/NAVCom)
Typically, this person will visit vessels predominantly in the UK (however, international travel will be open) servicing, maintaining, repairing, installing and surveying NAVCom / SATCom / Bridge Navigation, VSAT, GMDSS and more.
HSB Technical’s client is a very established and well-regarded business entity.
About the Role and Clients:
Our services support Commercial, Government, and Defence clients in maintaining seamless global communication at sea, on land, and in the air.
We deliver a wide range of solutions, including voice and data connectivity, maritime safety systems, and crew welfare services such as WiFi, BYOD calling, and entertainment content.
In times of emergency, our communication networks enable critical support to reach those in need and assist relief teams, even when local networks are unavailable.
We provide reliable communications on every Royal Navy and Royal Fleet Auxiliary vessel, support high-readiness Commando, Army, and RAF units, equip specialist RAF aircraft, and assist both joint and single-service operations domestically and internationally.
Duties and Responsibilities of the Electrical Service Engineer (SAT/NAVCom):
Visit vessels to conduct, work on, repair, or install:
VDR-APTs
Radio Surveys
Installation, repair, and maintenance of GMDSS Equipment
Installation, repair, and maintenance of Navigation Equipment
Installation, repair, and maintenance of VSAT Satellite Broadband
Retrofit projects including complete bridge installations and large system integrations
Qualifications and Requirements:
Good standard at a higher level HNC/ONC/NVQ Level or equivalent national standard education
Current Driving Licence
Able to pass marine/offshore worker medical examination
Valid Passport (international travel required)
3+ Years of Marine Service Engineer experience
In-depth knowledge of electronic/electrical engineering
GMDSS Radio Operator / Maintainer License preferred
This vacancy is being advertised by HSB Technical, appointed to act as the recruitment consultancy for this role. ....Read more...
Type: Permanent Location: Red Hill, Surrey, England
Start:
Duration:
Salary / Rate: £99000 Per Annum
Posted: 2025-11-05 10:36:03
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Position: Clinical Lead - East Midlands
Company: OneCall24 Healthcare
Location: East Midlands
Type: Full - time
Salary: £48 000 per annum
The role of the Clinical Lead is to support the person-centred delivery of quality-based care functions within OneCall24 Healthcare, across all our service users within specific regions.
The role also supports the day-to-day care delivery activities within the Complex Care teams, as the needs of the client and business dictate.
The Clinical Lead needs to be flexible to the requirements of our clients and the business and ensure that the reputation of the business is that of a company who provides a safe and effective service which enhances the lives of our customers.
Essential Requirements:
Registered Nurse / Midwife with current NMC registration or Registered Allied Health Professional with current HCPC registration.
Experience of interviewing registered and unregistered healthcare professionals.
Healthcare experience is required.
Key Responsibilities:
Implementation of new care packages
Re-assessment of clinical tasks/requirements
Leading monthly team meetings
Care planning and risk assessments - initial and ongoing
New client meetings (where required)
Medication and clinical audits
Clinical supervision, for Registered Nurses working on our care packages
Competency sign off and management
Clinical liaison with the MDT where required.
To provide standard and emergency support to the regional Care functions of OneCall24 Healthcare.
To provide clinical oversight in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the CQC
Direction of the Operations Manager and Clinical Management, and within the financial plans agreed from time-to time.
To support the Care services within OneCall24 Healthcare in accordance with agreed standards.
To deliver ensure that all care is delivered in line with person-centred care plans and bespoke service user requirements, to include:
Long term conditions (eg.
Cerebral Palsy, MND, Ehlers Danlos Syndrome, MS).
Ventilation.
Tracheostomy.
Spinal Injury.
Acquired brain injury.
Paediatric complex care.
Learning disability.
End of life care.
Medication management.
Diet and nutrition management.
The role will also include ensuring that our care teams have the relevant skills to provide personal care and support to all clients, including bathing, washing and preparing/supporting with mealtimes (as/where appropriate), and all other personal care tasks as required, ensuring that all of their personal care needs are met.
Ensuring that care staff are properly trained in the use of specialist medical equipment.
Understand and work within the structure and ethos of OneCall24 Healthcare.
To work in line with the OneCall24 Healthcare mission, vision, values.
Develop effective working relationships with the care teams and Management team within OneCall24 Healthcare.
To maintain clinical skills at a current level and undertake such training and development as may from time-to-time be required to maintain practices as up-to date.
As required, to lead and /or take part in audit processes to monitor quality and safe adherence to Complex Care delivery.
Assist in the development and support of staff through spot checking as required along with feedback and planning of resultant actions where required.
Daily travel will be required within this role
"INDHR112025" ....Read more...
Type: Permanent Location: East Midlands, England
Start: ASAP
Salary / Rate: £45000 - £48000 per annum
Posted: 2025-11-04 16:37:08
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Clinical Lead Nurse - (Adult Nurse with LD experience or LD Nurse with complex care experience)
Location: Bedford, on site
Company: OneCall24 Healthcare
Salary & Benefits: £48,000
About OneCall24 Healthcare
At OneCall24 Healthcare, we are committed to providing person-centred, high-quality care and support, to individuals with complex health needs.
Our services support adults, children and young people in community settings, helping them live fulfilling and independent lives.
We are looking for an experienced and compassionate Clinical Lead Nurse to join our growing complex care division and oversee the clinical delivery for a complex care, supported living service, in Bedford.
About the Role
As the Clinical Lead Nurse, you will play a key role in ensuring that the care we provide meets the highest clinical and quality standards.
You will oversee the complex care, supported living service, providing exceptional leadership to the care team, working closely with multidisciplinary teams (MDTs), care staff, and families to ensure our clients receive exceptional, person-centred care.
Key Responsibilities
Provide leadership to the service manager and care team.
Carry out care plan and risk assessment reviews.
Conduct medication and clinical audits to ensure compliance with company policies and best practices.
Provide clinical supervision, training, and competency assessments for care staff.
Support the delivery of safe, person-centred care for individuals with long-term and complex conditions.
Liaise with MDTs to ensure cohesive and effective clinical support.
Participate in audits, spot checks, and feedback sessions to drive continuous improvement.
Maintain your clinical skills and knowledge through ongoing professional development.
Build strong, supportive relationships with care teams, management, clients, families and professionals.
Oversee a team of 20 - 30 care workers, ensuring the highest standards of care delivery.
Undertake regular care shifts, to monitor and improve levels of care provision
Provide clinical escalation out of hours in conjunction with our wider Clinical Lead team.
Essential Requirements
Registered Nurse - Adult/LD with valid NMC registration
Experience in Complex Care and supporting individuals with a learning disability
Community experience
A commitment to high standards of clinical practice and person-centred care
Why Join OneCall24 Healthcare?
Opportunity to make a meaningful impact in people's lives every day
Supportive management team and collaborative working environment
Ongoing professional development and training opportunities
Mileage compensation for travel between services
"INDHR112025" ....Read more...
Type: Permanent Location: Bedford, England
Start: ASAP
Salary / Rate: £45000 - £48000 per annum
Posted: 2025-11-04 16:30:34
-
Position: Clinical Lead - East Midlands
Company: OneCall24 Healthcare
Location: East Midlands
Type: Full - time
Salary: £48 000 per annum
The role of the Clinical Lead is to support the person-centred delivery of quality-based care functions within OneCall24 Healthcare, across all our service users within specific regions.
The role also supports the day-to-day care delivery activities within the Complex Care teams, as the needs of the client and business dictate.
The Clinical Lead needs to be flexible to the requirements of our clients and the business and ensure that the reputation of the business is that of a company who provides a safe and effective service which enhances the lives of our customers.
Essential Requirements:
Registered Nurse / Midwife with current NMC registration or Registered Allied Health Professional with current HCPC registration.
Experience of interviewing registered and unregistered healthcare professionals.
Healthcare experience is required.
Key Responsibilities:
Implementation of new care packages
Re-assessment of clinical tasks/requirements
Leading monthly team meetings
Care planning and risk assessments - initial and ongoing
New client meetings (where required)
Medication and clinical audits
Clinical supervision, for Registered Nurses working on our care packages
Competency sign off and management
Clinical liaison with the MDT where required.
To provide standard and emergency support to the regional Care functions of OneCall24 Healthcare.
To provide clinical oversight in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the CQC
Direction of the Operations Manager and Clinical Management, and within the financial plans agreed from time-to time.
To support the Care services within OneCall24 Healthcare in accordance with agreed standards.
To deliver ensure that all care is delivered in line with person-centred care plans and bespoke service user requirements, to include:
Long term conditions (eg.
Cerebral Palsy, MND, Ehlers Danlos Syndrome, MS).
Ventilation.
Tracheostomy.
Spinal Injury.
Acquired brain injury.
Paediatric complex care.
Learning disability.
End of life care.
Medication management.
Diet and nutrition management.
The role will also include ensuring that our care teams have the relevant skills to provide personal care and support to all clients, including bathing, washing and preparing/supporting with mealtimes (as/where appropriate), and all other personal care tasks as required, ensuring that all of their personal care needs are met.
Ensuring that care staff are properly trained in the use of specialist medical equipment.
Understand and work within the structure and ethos of OneCall24 Healthcare.
To work in line with the OneCall24 Healthcare mission, vision, values.
Develop effective working relationships with the care teams and Management team within OneCall24 Healthcare.
To maintain clinical skills at a current level and undertake such training and development as may from time-to-time be required to maintain practices as up-to date.
As required, to lead and /or take part in audit processes to monitor quality and safe adherence to Complex Care delivery.
Assist in the development and support of staff through spot checking as required along with feedback and planning of resultant actions where required.
Daily travel will be required within this role
....Read more...
Type: Permanent Location: Northampton, England
Start: ASAP
Salary / Rate: £45000 - £48000 per annum
Posted: 2025-11-04 14:35:14
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This Process Safety Engineer position is working with a globally leading chemical manufacturer based in the Wigan area who specialise in the manufacture of bespoke resins.
Alongside an annual salary up to £70,000 (experience dependent), there is a benefits package which includes a company pension contribution, healthcare (BUPA), 33 days holiday including bank holidays, with working hours of 8am - 4pm Monday to Friday.
The main purpose of the Process Safety Engineer is to provide Technical support to the Site to ensure effective implementation of regulatory requirements whilst observing risk management procedures.
This includes providing support under the DSEAR & COMAH regulations in the UK.
Responsibilities of the Process Safety Engineer :
, The Process Safety Engineer will produce Technical deliverables as required in support of the business, whilst developing H&S philosophies, design HSE plans, specifications, equipment specifications., You will chair and participate in formal assessments such as HAZID, HAZOP, and SIL target setting studies, generate study reports and manage subsequent actions, alongside leading HAZID and SIL studies., Participate in project design assurance reviews such as P&ID reviews, Constructability reviews., Responsible for Hazardous area classification following industry codes and guidance and develop and implement functional HSE management plans., In charge of producing and reviewing specifications, data sheets, schedules, study reports, and design calculations; ensuring that they conform to quality, competence, and project management systems., You will provide technical support to projects and sites as required whilst adhering to and complying with relevant discipline specific procedures, and providing feedback for continuous improvement., The Process Safety Engineer will ensure self-awareness of relevant regulatory framework, legislative changes, initiatives and industry technology developments., You will hold thorough knowledge and understanding of the fundamentals environmental methodologies, software systems, and design practices as they relate to FEED, Detail Design, Construction, Commissioning, and plant Start- up, whilst holding an awareness of international codes and standards.
To be successful in this position as Process Safety Engineer , you will:
, Be degree qualified in a relevant Eng.
/ Chemical Discipline., Holding a chartered status would be highly beneficial., Have strong experience working relevant roles within the Chemical Manufacturing industry.
, Demonstratable knowledge of COMAH, DSEAR, RA techniques and H&S Legislation.
, Proficient leading HSE studies: HAZOPs, PHA, HAZID, LOPA etc.
, Knowledge of manufacturing improvement strategies such as Six Sigma, Lean, FMEA etc.
Please apply directly for further information regarding this Process Safety Engineer role.
....Read more...
Type: Permanent Location: Wigan, England
Start: ASAP
Salary / Rate: £60000.00 - £70000.00 per annum
Posted: 2025-11-04 14:25:43
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB: Performs visual and physical inspection, sampling, testing and control of parts, products and raw materials to conform to established specifications, applicable standards and the ISO 9001 Quality System.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Follows the established quality control procedures to ensure all products are manufactured in compliance with IMS, customer specifications, ISO9001:2015 and ISO14000-2015.
Conducts the inspection and testing of raw materials and products, both in process and finished.
Performs color quality control and corrections by interpreting results obtained using appropriate measurements.
Inspects, calibrates and supervises the use of various instrumentations for testing.
Performs data analysis and provides feedback and improvement suggestions to plant personnel, production management, QC Supervisor and Quality Assurance Manager on all issues concerning quality.
Maintains Quality Control documents and daily reporting of information.
Assists in complaint investigations by performing tests to detect or duplicate issues observed in the field.
Assists in trouble shooting machine functions and production issues as they arise.
Maintains a clean and organized work area.
Performs other duties as assigned.
EDUCATION REQUIREMENT: High school diploma or general education degree (GED).
EXPERIENCE REQUIREMENT: No prior experience or training.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Microsoft Office Suite
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Georgia
Posted: 2025-11-04 14:09:21
-
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB: Performs visual and physical inspection, sampling, testing and control of parts, products and raw materials to conform to established specifications, applicable standards and the ISO 9001 Quality System.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Follows the established quality control procedures to ensure all products are manufactured in compliance with IMS, customer specifications, ISO9001:2015 and ISO14000-2015.
Conducts the inspection and testing of raw materials and products, both in process and finished.
Performs color quality control and corrections by interpreting results obtained using appropriate measurements.
Inspects, calibrates and supervises the use of various instrumentations for testing.
Performs data analysis and provides feedback and improvement suggestions to plant personnel, production management, QC Supervisor and Quality Assurance Manager on all issues concerning quality.
Maintains Quality Control documents and daily reporting of information.
Assists in complaint investigations by performing tests to detect or duplicate issues observed in the field.
Assists in trouble shooting machine functions and production issues as they arise.
Maintains a clean and organized work area.
Performs other duties as assigned.
EDUCATION REQUIREMENT: High school diploma or general education degree (GED).
EXPERIENCE REQUIREMENT: No prior experience or training.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Microsoft Office Suite
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Georgia
Posted: 2025-11-04 14:09:02
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $115,000 and $145,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Boston, Massachusetts
Posted: 2025-11-03 22:09:27
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $115,000 and $145,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Boston, Massachusetts
Posted: 2025-11-03 22:09:12
