-
JOB DESCRIPTION
Summary:
Play a key leadership role in driving exceptional customer experiences.
As the Customer Service Assistant Manager, you'll help oversee daily operations, streamline workflows, and support a high-performing team.
You'll be instrumental in managing the full order process, resolving service challenges, and fostering a collaborative, customer-focused environment.
Minimum Requirements:
Bachelor's degree in business or equivalent experience.
5-7 years of customer service experience, with 1-3 years in a supervisory or management role.
Requires flexible availability to support critical operations as needed, including outside regular working hours.
Physical Requirements:
This position involves minimal physical activity but requires extended computer use-up to 8 hours per day.
No unusual lifting, environmental, or exertion requirements.
Essential Functions:
Lead and support a high-performing customer service team by setting clear goals and providing ongoing coaching and development.
Ensure timely resolution of customer issues and order processing by aligning resources and removing roadblocks.
Monitor and assist with backlog orders to maintain service excellence.
Manage escalations from Sales Representatives, addressing personnel, service, and order-related concerns with professionalism.
Actively participate in Sales Region meetings to align customer service strategies with business goals.
Oversee coverage for regional inboxes and phone lines to ensure consistent and responsive support.
Communicate updates on policies, processes, and product changes, ensuring the team is informed and aligned.
Support new hire onboarding and lead ongoing training initiatives to build team capability.
Escalate production and inventory challenges to appropriate departments for resolution.
Drive continuous improvement by contributing ideas that enhance team morale, efficiency, and overall performance.
Champion the company's safety and quality programs, promoting a culture of accountability and excellence.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-10-15 15:08:44
-
An opportunity has arisen for a Lettings Assistant to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Lettings Assistant, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits.
During your six-month probation, you'll be office-based.
After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Manchester, England
Start:
Duration:
Salary / Rate: £26500 - £26500 Per Annum
Posted: 2025-10-14 12:02:01
-
An opportunity has arisen for a Lettings Administrator to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Lettings Administrator, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits.
During your six-month probation, you'll be office-based.
After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Manchester, England
Start:
Duration:
Salary / Rate: £26500 - £26500 Per Annum
Posted: 2025-10-14 11:59:50
-
An opportunity has arisen for a Lettings Coordinator to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Lettings Coordinator, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits.
During your six-month probation, you'll be office-based.
After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Manchester, England
Start:
Duration:
Salary / Rate: £26500 - £26500 Per Annum
Posted: 2025-10-14 11:57:38
-
An opportunity has arisen for a Property Assistant to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Property Assistant, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits.
During your six-month probation, you'll be office-based.
After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Manchester, England
Start:
Duration:
Salary / Rate: £26500 - £26500 Per Annum
Posted: 2025-10-14 11:56:21
-
An opportunity has arisen for a Property Administrator to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Property Administrator, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits.
During your six-month probation, you'll be office-based.
After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Manchester, England
Start:
Duration:
Salary / Rate: £26500 - £26500 Per Annum
Posted: 2025-10-14 11:54:14
-
An opportunity has arisen for a Property Coordinator to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Property Coordinator, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits.
During your six-month probation, you'll be office-based.
After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Manchester, England
Start:
Duration:
Salary / Rate: £26500 - £26500 Per Annum
Posted: 2025-10-14 11:52:55
