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Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services.
Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners.
Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include:
Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services.
Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders.
You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping.
This role is hybrid based, with some time spent in an office in Birmingham, some time working from home.
This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance.
Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: £40000 - £45000 per annum
Posted: 2025-08-19 13:40:47
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Our client, a long-established regional law firm in West Yorkshire, is offering an excellent opportunity for a Private Client Solicitor to join their Halifax office.
Whats in it for you?
- Competitive salary package & bonus
- Holiday entitlement above statutory requirements (which grows with service)
- Ongoing training and clear career progression
- Support with STEP or Association of Lifetime Lawyers accreditation
- Regular firmwide social events
- The chance to work for a respected firm with strong community ties, supporting charities across the region
Youll join a supportive team of 45 fee earners plus dedicated support staff, working on a varied caseload including Wills and LPAs, administration of estates, and trusts.
The position involves significant client contact, including home visits, and offers the chance to handle more complex matters as you progress.
The ideal Private Client Solicitor will have:
- 34 years PQE in Private Client law
- Experience in Wills, LPAs, estates and trusts
- Ideally a STEP member or Association of Lifetime Lawyers member (or working towards)
- An enthusiastic, energetic and a team player mentality
Our client has proudly served Calderdale, Kirklees and beyond since 1886.
This is a fantastic opportunity to build your career with a supportive and friendly team that values both professional excellence and community involvement. ....Read more...
Type: Permanent Location: Halifax,England
Start: 19/08/2025
Salary / Rate: £40000 - £55000 per annum, Benefits: Excellent & bonus
Posted: 2025-08-19 12:39:04
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SAP Program Manager
Join a leading, internationally recognized consulting company in Spain as an SAP Program Manager.
This is a key role where you will shape and deliver high-impact programs for top-tier clients.
Seize this chance to elevate your career while driving transformational SAP programs.
What You Bring:
Fluent English and Spanish
Previous SAP program management experience with ideally SAP S/4 Hana Transformation projects
Credibility at Senior Level with ideally presales experience.
EU passport or EU blue card
What we offer:
Full-time - permanent position
Highly competitive salary plus benefits
Personnel growth to become an Executive Director
Flexible working hours with home office option
Dynamic and growing business environment
If you are interested, please contact me for a confidential discussion using the contact details provided or click apply to send an updated copy of your CV.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience.
All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief. ....Read more...
Type: Permanent Location: Paris, France
Start: ASAP
Salary / Rate: Additional Benefits
Posted: 2025-08-19 10:28:20
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We are looking for a new dynamic and motivated Principal SAP MDG Consultant to join a prestigious international consultancy, delivering best-in-class SAP S/4HANA solutions to mid-sized and large-scale enterprises.
Responsibilities:
Advising and consulting for medium to large organisations on SAP-related topics
Taking charge of SAP MDG implementations with requirements analysis, solution design, system configuration and testing
Support in the preparation of proposals
The suitable candidate should have the following qualities:
Fluent English is mandatory.
French knowledge is desirable
Ideally, 10+ years' experience in a similar SAP MDG consulting role
Proven experience with at least one full-cycle S/4HANA implementation
Pre-sales experience will be considered a strong advantage
What we offer:
Full-time position - permanent
Flexible working hours with home office
Very competitive salary plus benefits
Dynamic and growing business environment
If you are interested, please contact our consultant for a confidential discussion using the contact details provided or click apply to send an updated copy of your CV.
Cavendish (Recruitment) Professionals Ltd is proud to be an equal opportunities employer and we believe that inclusion starts with the applicant experience.
All qualified applicants will be considered for employment regardless of gender, race, age, sexual orientation, religion or belief. ....Read more...
Type: Permanent Location: France
Start: ASAP
Salary / Rate: Additional Benefits
Posted: 2025-08-19 10:22:24
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JOB DESCRIPTION
Team Leader ERP Development (NA)
Supervises the ERP development staff of the IT department in North America.
In addition, continues to perform development work, while serving as the leader of the team.
Provide leadership and supervision to the ERP development staff of North America, while supporting the definition, analysis and implementation of information systems and business solutions.
This support includes both business processes and IT solutions.
Essential Duties and Responsibilities:
Demonstrate strong leadership while working with the IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business.
Provide supervision of IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions.
This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc.
Supervises consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed.
Provide guidance and support IT professional development of the development staff by: day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT).
Perform analysis and development duties and activities.
Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades.
Projects may be global and cross-divisional and can be solely business re-engineering and/or IT.
This support should be of the highest quality, on-time and within budget.
Plans and schedules development projects and staff assignments.
Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community.
Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits.
Demonstrate strong formal and informal communication skills including: written, oral and team.
Reads, writes, and communicates fluently in English.
Other duties may be assigned.
Additional Job Functions: (Other Less Critical Job Activities)
Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff.
Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics.
Supervisory Responsibilities:
This position has a staff of professional IT analysts and/or developers as direct reports and is the final decision maker on hiring and terminating.
Also provides direction and supervision to project team members, consultants, contract programmers, interns, and temporary help, as required.
Supervision includes work assignments, discipline, quality/performance reviews, training and scheduling.
Competencies:
Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, team work, leadership, effective communication skills, organizational skills, professionalism, commitment to quality, ability to manage multiple concurrent projects/tasks.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required:
College degree in IT or business is preferred, but not required.
Practical Work Experience Required:
5 - 7 years of applications programming experience.
5 - 7 years of systems analysis and design experience.
2 years of experience in project management skills.
2 years of experience in supervision or project leadership, overseeing the work of project team members is preferred, but not required.
Read, write and communicate fluently in English.Special Knowledge and Skill:
Demonstrates leadership and supervisory abilities.
General knowledge and understanding of business operations.
In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements.
Proficiency in analysis, design and testing techniques.
Good project management skills, including planning, methodologies, time tracking, leadership, etc.
Good communication skills.
Working knowledge of many computing platforms.
Working knowledge of several relational databases.
Working knowledge of IT communication networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT solutions.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write formal business correspondence and specification documents.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and vendors.
Must be able to read, write and communicate fluently in English.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Technical Skills:
Must be highly skilled in the use of personal computers.
This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, SharePoint.
Proficiency with SAP applications and databases, development tools and integration components, such as, but not limited to, ABAP, SAPGUI, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, ECC/Oracle, S/4HANA, SAP BW, SAP APO, SAP GTS, SAP Fiori Apps, SAP Netweaver Gateway, SAP PI/XI, Business Explorer, Synactive GuiXT/Liquid UI, debugging and tracing utilities, HTML, XML, SAP Workflow.
Working knowledge of web browsers and VPN clients.
Basic understanding of IT communication networks.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%)
Sitting at desk or conference table (90 - 100%).
Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations.
(0 - 20%)
Works from home and/or in an office environment with controlled climate and generally quiet conditions.
(80 - 100%)
Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations.
(0 - 20%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-08-19 07:08:51
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JOB DESCRIPTION
Team Leader ERP Development (NA)
Supervises the ERP development staff of the IT department in North America.
In addition, continues to perform development work, while serving as the leader of the team.
Provide leadership and supervision to the ERP development staff of North America, while supporting the definition, analysis and implementation of information systems and business solutions.
This support includes both business processes and IT solutions.
Essential Duties and Responsibilities:
Demonstrate strong leadership while working with the IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business.
Provide supervision of IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions.
This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc.
Supervises consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed.
Provide guidance and support IT professional development of the development staff by: day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT).
Perform analysis and development duties and activities.
Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades.
Projects may be global and cross-divisional and can be solely business re-engineering and/or IT.
This support should be of the highest quality, on-time and within budget.
Plans and schedules development projects and staff assignments.
Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community.
Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits.
Demonstrate strong formal and informal communication skills including: written, oral and team.
Reads, writes, and communicates fluently in English.
Other duties may be assigned.
Additional Job Functions: (Other Less Critical Job Activities)
Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff.
Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics.
Supervisory Responsibilities:
This position has a staff of professional IT analysts and/or developers as direct reports and is the final decision maker on hiring and terminating.
Also provides direction and supervision to project team members, consultants, contract programmers, interns, and temporary help, as required.
Supervision includes work assignments, discipline, quality/performance reviews, training and scheduling.
Competencies:
Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, team work, leadership, effective communication skills, organizational skills, professionalism, commitment to quality, ability to manage multiple concurrent projects/tasks.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required:
College degree in IT or business is preferred, but not required.
Practical Work Experience Required:
5 - 7 years of applications programming experience.
5 - 7 years of systems analysis and design experience.
2 years of experience in project management skills.
2 years of experience in supervision or project leadership, overseeing the work of project team members is preferred, but not required.
Read, write and communicate fluently in English.Special Knowledge and Skill:
Demonstrates leadership and supervisory abilities.
General knowledge and understanding of business operations.
In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements.
Proficiency in analysis, design and testing techniques.
Good project management skills, including planning, methodologies, time tracking, leadership, etc.
Good communication skills.
Working knowledge of many computing platforms.
Working knowledge of several relational databases.
Working knowledge of IT communication networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT solutions.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write formal business correspondence and specification documents.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and vendors.
Must be able to read, write and communicate fluently in English.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Technical Skills:
Must be highly skilled in the use of personal computers.
This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, SharePoint.
Proficiency with SAP applications and databases, development tools and integration components, such as, but not limited to, ABAP, SAPGUI, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, ECC/Oracle, S/4HANA, SAP BW, SAP APO, SAP GTS, SAP Fiori Apps, SAP Netweaver Gateway, SAP PI/XI, Business Explorer, Synactive GuiXT/Liquid UI, debugging and tracing utilities, HTML, XML, SAP Workflow.
Working knowledge of web browsers and VPN clients.
Basic understanding of IT communication networks.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%)
Sitting at desk or conference table (90 - 100%).
Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations.
(0 - 20%)
Works from home and/or in an office environment with controlled climate and generally quiet conditions.
(80 - 100%)
Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations.
(0 - 20%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-08-19 07:08:38