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As Customer Service Administrator, you'll join a friendly and supportive team dedicated to providing first-class service to customers.
This is a full-time, permanent position based onsite at the company's modern, open-plan offices in Brackley.
Established in 2010, the company has experienced impressive growth and now operates across over 300 locations.
Working Monday to Friday, 8:30 a.m.
to 5:00 p.m., you'll enjoy a starting salary of up to £26,500.
This opportunity is ideal for a customer service professional who's looking to develop their career and grow alongside a successful, expanding business.
Purpose of the role:
To deliver high levels of customer service working with major corporate accounts.
The role is busy and varied and involves interacting with customers on a daily basis.
Key Accountabilities for The Customer Service Administrator:
All administration tasks including creating emergency and planned work orders
Responding to customer calls, contact form, process work requests
Monitor engineer schedules, liaising with management team to ensure client expectations are met
Manage key accounts, supporting the team
In and outbound call handling
Dealing with any queries, customer complaints, identifying opportunities to improve process
Booking jobs on CRM
Collaborating with national accounts delivering first class service
Scheduling invoices
Uploading and processing orders
Liaising with internal teams including business development managers
Credit control for key accounts
Key Skills Required for the Customer Service Administrator:
High levels of customer service over the phone and by email
Solid administration skills
Highly organised with excellent levels of attention to detail
Adaptable in a changing environment
Credit control experience would be an advantage
Strong IT skills
What's in it for you?
A starting salary of up to £26,500
Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 10 min breaks)
23 days hol + bank hols (you can also buy and sell hols days)
Birthday day off (after one year service)
Training, development and progression
Annual performance and company related bonus
Associate days, socials
Associate equity program
Plenty of free parking
....Read more...
Type: Permanent Location: Brackley, England
Start: 01/12/2025
Duration: permanent
Salary / Rate: Up to £26500 per annum + benefits
Posted: 2025-10-26 23:35:03
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Production Operative Tamworth
What's in return for the Production Operative role:
Starting salary of £13.25 with increases after probation and regular salary reviewal.
Half day Friday
Fantastic progression routes within company supported by management
Paid overtime at 1.5x rate
Clean, modern working environment
No shift work - daytime hours only
Ongoing training and skill development
Join a market-leading, rapidly growing company with a full order book! This company are a leading name in their sector that has a reputation for quality and innovation.
The working environment is clean, organised, and they are known for putting their staff at the forefront of everything they do.We're offering a permanent position with ongoing training, clear progression routes, clean and modern facilities, and the opportunity to develop skills and build a career in welding and bespoke fabrication.Permanent position for a Production Operative to work Monday to Friday (half day on a Friday), no shifts, Overtime paid at x1.5, market-leading growing company with an order book that is full, to train up into bespoke fabrication within the automotive industry.The successful person for the Production Operative role may have experience working as a welder, metal worker, window fabricator, Joiner, Cabinet Maker, or worked in roles where you need to measure accurately and be comfortable using hand and power tools.
Duties of the Production Operative position
Working on bespoke projects for high-quality vehicle builds
Fabricating plastic vehicle components
Using a range of hand and power tools
Accurately measuring and reading technical drawings
Tackling varied and engaging tasks
Alternatively, if you want a private chat about the Production Operative role before submitting your application then please call or email Grace Hudson- Morgan Recruitment. ....Read more...
Type: Permanent Location: Tamworth, England
Start: ASAP
Salary / Rate: £25000.00 - £30000.00 per annum
Posted: 2025-10-26 10:00:02
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We are seeking a proactive and enthusiastic Customer Services Advisor to joina small, riendly team.
This is a full-time, office-based role where you'll play a key part in delivering exceptional customer service and ensuring the smooth running of our daily operations.
The role is full time and office based offering a starting salary from £25,000, experience and skills will be considered.
Based just outside Brackley.
Key Responsibilities for the Customer Service Advisor:
Deliver outstanding customer service: Provide professional and friendly support to all customers, ensuring a positive and efficient experience from initial contact through to completion.
Handle incoming calls and emails: Respond promptly and professionally to customer enquiries, offering accurate information and support at every stage.
Communicate effectively: Demonstrate excellent communication skills, both verbal and written, with the ability to convey detailed and sometimes technical information clearly, confidently, and professionally to customers and colleagues.
Process and review reports: Check and interpret detailed information with accuracy, ensuring all relevant data is recorded and acted upon appropriately.
Coordinate deliveries and installations: Schedule and manage deliveries, liaising with colleagues, and third-party providers to ensure timely completion and customer satisfaction.
Maintain records: Update and manage customer databases, ensuring information is recorded accurately and in compliance with company procedures.
Key Skills Required for the Customer Service Advisor:
Excellent verbal communication skills: Have ability to engage confidently and professionally with customers, in handling enquiries and escalations calmly and effectively.
The ideal candidate will demonstrate strong customer-focused skills, including empathy, patience, and resilience.
Strong written skills: Confident in drafting professional emails, with the ability to convey detailed information clearly and professionally to customers
Proficient in Microsoft Office and general computer systems / databases
Strong attention to detail: A high level of details and accuracy is required
Organisational skills: Be highly organised with the ability to manage multiple tasks, prioritise workloads, and meet deadlines.
Experience: Previous experience in a similar role is an advantage; however, full training will be provided for the right candidate.
Own transport essential
What's in it for you?
Competitive salary No weekends - Monday to Friday 08:30 - 17:30 Free onsite parking Supportive team environment Holiday: 28 Days Holiday (Inc Bank Holidays) and Christmas shutdown Salary: Starting from £25,000 experience & skills will be considered
Employ Direct is a subsidiary of Cameo Consultancy.
All suitable applications will be forwarded to our client, and they will be in touch with you directly.
....Read more...
Type: Permanent Location: Brackley, England
Start: 01/12/2025
Duration: permanent
Salary / Rate: Up to £25000 per annum + benefits
Posted: 2025-10-24 17:26:06
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We are looking for a Social Worker to join a Children's safeguarding service based in South West London on a PERMANENT basis.
This role requires a Social Work Qualification with a minimum of 1 years post qualified experience.
About the Team
This team is a specialist role focuses on supporting children and young people and will involve completing assessments of need e.g.
Child and Family Assessments, and developing Child in Need, Child Protection, or Looked After Children plans where appropriate.
You can be based from home, but will need to attend the offices and meet the needs of the team across the month, when needed.
About you
A degree within social work (Degree/DipSW/CQSW) with a minimum of 1 years' experience is essential in order to be considered for this role.
A valid UK driving license and vehicle is not essential to the success of this role but will help.
What's on offer?
Salary up to £44,300 per annum
Hybrid and flexible working scheme
Parking available/nearby
Great opportunity to develop your skill set and enhance your career
Please follow the instructions on this website, or alternatively contact Tom McKenna at Charles Hunter Associates on 07587 031 100 or email tmckenna@charecruitment.com for further details and please do be sure to leave your contact details
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £38000 - £44300 per annum + Additional benefits
Posted: 2025-10-24 17:00:07
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Job Title: Assembly Operative Location: Plymouth Shifts: Rotating - 06:00-14:00 / 14:00-22:00 (Monday to Friday) Job Type: Full-Time
Mego Employment is proud to be recruiting on behalf of a world-class, market-leading manufacturer based in Plymouth.
Due to continued growth and a rapidly expanding order book, we are seeking multiple Assembly Operatives to join the team.
This is an excellent opportunity to secure long-term, stable employment with a business that values quality, teamwork, and continuous improvement.
Key Responsibilities:
Carry out mechanical and/or electrical assembly of pumps and motors according to customer specifications
Perform one or more stages of the assembly process, including wash, lap, assembly, test, and paint
Work accurately to detailed instructions and production targets
Follow health, safety, quality, and environmental standards at all times
Maintain cleanliness and organisation of the work area
Work independently and collaboratively within a team structure
What We're Looking For:
Minimum 3 years experience in a manufacturing or assembly environment
Strong attention to detail and ability to follow work instructions
Willingness to learn and receive on-the-job training
Good timekeeping and attendance record
Ability to work rotating shifts as outlined
A proactive and flexible approach to work
Benefits:
Full training provided
Opportunity for long-term progression
Supportive working environment
How to Apply
Call 01803 840844 and ask for Chris Henry to learn more.
Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.
....Read more...
Type: Permanent Location: Plymouth, England
Start: ASAP
Duration: NA
Salary / Rate: £23848 - £28618 per annum + including shift premium
Posted: 2025-10-24 11:40:44
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We are looking for an enthusiastic, driven and highly organised individual to provide maternity cover for our current HR & Payroll Administrator.
This role reports to the HR Manager whilst providing support to the Senior HR Advisor.
This is a full-time office-based role working 37.5 hours per week, Monday to Friday.
This role will be offered on a temporary basis (fixed term contract) to cover a maternity leave for a period of 12 months, anticipated to start October 2025.
The key responsibilities of the HR & Payroll Administrator (Maternity cover) includes:
Process and manage all aspects of payroll, including calculating hours, overtime payments, calculating deductions, processing new hires and terminations, Pension deductions, Statutory payments and ensuring compliance with payroll regulations.
Prepare and maintain accurate and timely payroll records and reports.
Resolve payroll discrepancies and answer employee questions about payroll and benefits.
Collaborate with the HR and Finance teams to ensure accurate and timely processing of payroll.
Assist with ad-hoc Finance reporting and analysis as needed.
Support with Absence Management.
Supporting and coordinating the recruitment and onboarding process for temporary worker new starters including conducting interviews.
Dealing with day-to-day HR queries and advising in line with the current policies and procedures.
Ensure the HR databases are up to date and accurate.
Managing the administration of new starters, leavers and any role changes.
Creation of regular HR reports.
Provide general support with the Occupational Health screening process including the provision of eye tests.
Supporting the HR team with the communication and engagement strategy.
Provide support with training including scheduling and raising Purchase Orders.
Support with minute taking for HR meetings.
Assist the HR team with any general HR administration and other reasonable requests.
Essential requirements include:
, Minimum of 12 months experience working within a Finance, HR or Payroll role.
, Grade C and above (or equivalent) at GCSE English & Maths.
, High level of computer literacy (including Excel, Mail Merge, V-Look Ups).
, The ability to work independently and proactively complete tasks.
, High degree of discretion and confidentiality.
, Must possess strong interpersonal skills.
, Excellent attention to detail with high levels of accuracy.
, Excellent organisational skills, with the ability to prioritise effectively and work under pressure.
, Ability to deal with complex payroll calculations , Can do attitude , To be a team player, working towards the Departmental goals.
, Flexibility of working hours and availability around payroll deadline periods.
, Excellent communication skills, both written and verbal.
, Ability to pass a company medical and a drug and alcohol test.
, Ability to wear Personal Protective Equipment on the factory floor including hearing protection, safety glasses, safety footwear and gloves.
Should you require any further infomation please call Mego on 01803840844
....Read more...
Type: Contract Location: Plymouth, England
Posted: 2025-10-23 23:35:02
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JOB DESCRIPTION
The Buyer is responsible for procuring raw materials, finished goods, lab and office supplies, and indirect materials to support production, operations, and administrative needs.
This role will manage vendor relationships, coordinate with internal departments, ensure timely supply chain activities, and provide purchasing support for multiple business units, including Corsicana and Agricultural (Ag) operations.
The Buyer will also provide administrative support and act as a backup for customer order processing when needed.
Main Responsibilities:
Handle all vendor-related issues, including managing price lists, raw material shortages, price discrepancies, new raw materials, setting up new vendors, and securing documentation from new vendors for setup in internal company systems. Provide support for toll blenders for finished goods production, including placing purchase orders and supplying necessary supporting documentation (SDS and batch sheets). Request and review quotes for new lab equipment purchases and other capital expenditures, while maintaining lab supplies and other inventory on a daily, weekly, and monthly basis. Provide internal support for Accounts Payable by coding and approving invoices within internal company systems as needed. Backup customer service support, including reviewing and placing customer orders, communicating orders to manufacturing and production sites, following-up on production statuses, and updating customers accordingly. Support other areas and departments from an administrative perspective, including providing support for trade shows, industry memberships, and internal shared email addresses.
Key Qualifications:
Associate's Degree in Business, Supply Chain, or other related field.
Bachelor's Degree in similar field preferred. 3+ years of administrative and purchasing/procurement experience, with preference given to candidates with experience in a manufacturing environment or related chemical industry. Strong planning/organizational skills, interpersonal skills, problem-solving ability, and negotiation skills. Apply for this ad Online! ....Read more...
Type: Permanent Location: Pittsburgh, Pennsylvania
Posted: 2025-10-23 23:09:01
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Administrator
Location Blandford Forum
Salary - DOE
Hours Monday Friday
Were seeking a proactive, detail-focused individual who can balance multiple priorities, build strong supplier relationships, and support the purchasing process from order placement to delivery.
The ideal candidate will be a confident communicator, problem-solver, and team player who takes pride in accuracy and continuous improvement.
Duties -
- Coordinate and manage the procurement of materials, components, and services
- Negotiate with suppliers to achieve cost savings and favourable terms
- Track and expedite purchase orders to ensure timely delivery
- Identify and source alternative suppliers for long-lead or unavailable items
- Maintain accurate and up-to-date purchasing and supplier records
- Communicate effectively with internal departments to keep projects on schedule
- Support continuous improvement initiatives within procurement and supply chain processes
Skills -
- Strong proficiency in Microsoft Excel is essential
- Experience working in a busy administrative, purchasing, or manufacturing environment
- Confident in communicating with suppliers and internal teams
- Excellent attention to detail and organisational ability
- Capable of managing multiple priorities and deadlines
- Self-motivated, adaptable, and collaborative in approach
- Previous procurement or purchasing experience is advantageous but not essential
To apply, or for more information please contact Shannon on 07441919648 or email shannon@holtrecruitmentgroup.com
....Read more...
Type: Permanent Location: Blandford Forum,England
Start: 23/10/2025
Salary / Rate: £20000 - £30000 per annum
Posted: 2025-10-23 07:44:04
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Are you a Customer Service Advisor - Sage looking for a new position?
My client, based in Milton Keynes, Buckinghamshire, have an excellent opportunity for a Customer Service Advisor - Sage to join their rapidly growing team.
They are seeking a highly motivated and meticulous Customer Service Advisor.
In this role, you will be the primary point of contact for customers, seeking assistance with their systems and solutions.
You will deliver expert advice, co-ordinate technical issues, and provide exceptional service across various communication channels, ensuring that the customers maximise the benefits of their innovative products.
Requirements/Responsibilities for this Milton Keynes, Buckinghamshire role:
Respond to customer inquiries about lighting control systems via phone, email, live chat, and other platforms.
Provide product information and co-ordinate technical guidance related to lighting controls, dimming systems, sensors, and automation solutions.
Assist customers with their orders and advise when orders are despatched.
Keep records of customer interactions and technical issues using the company's CRM system and provide follow-up as needed.
Ensure that service level agreements (SLAs) are met, focusing on response time, issue resolution, and customer satisfaction.
Collaborate with sales teams to identify potential sales opportunities or system enhancements.
Data entry on our ERP, for vat returns, invoices, despatching and other tasks as instructed.
MRP/ERP experience (SAGE 200).
Office administration experience.
BTEC or equivalent in Business studies or relevant subject.
Strong analytical skills.
Ideally the Customer Service Advisor, based in Milton Keynes, Buckinghamshire will have experience with SAGE.
This is a fantastic opportunity for a Customer Service Advisor - Sage to join an established, growing company.
If this position is the one for you, call Adam on 01582 878821 / 07961158768 or send your CV to adighton@RedlineGroup.Com ....Read more...
Type: Permanent Location: Milton Keynes, England
Start: ASAP
Salary / Rate: £35000 - £43000 per annum
Posted: 2025-10-21 23:35:02
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We are currently looking for a Children's Social Woker to join our Front Door Team.
This role requires a Social Work Qualification with a minimum of 3 years experience in permanent contract/s.
About the team
This team is responsible for the intake of phone calls and emails in regards to concerns from schools, doctors and the general public in the way of the children's safety.
They provide advice and assess requests for support to refer to the right children's team.
The role of this team is to ensure that the referrals receive the most appropriate level of need required in a timely manner.
As the first point of contact, this team plays a vital role in the progression of each allegation and case.
About you
It is essential to have a degree within Social Work (Degree/DipSW/CQSW) with a minimum of three years experience within Children's Social Work in order to be considered for this role.
Having a good understanding of the safeguarding children processes, as well as being able to work in a team with a fast-paced environment is key for this position.
Ability to be flexible, resilient and reflective is also essential.
A valid UK driving license and vehicle is required to qualify for this role.
What's on offer?
Up to £33.30 per hour umbrella (PAYE payment options also available)
9-5 structured hours
Non caseholding role
Non customer facing role
Hybrid working scheme
Parking available / near by
For more information, please get in contact
Liberty Hodder - Candidate Consultant
0118 948 5555 / 07884008267 ....Read more...
Type: Contract Location: West Midlands, England
Salary / Rate: Up to £33.30 per hour
Posted: 2025-10-21 17:19:52
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JOB DESCRIPTION
Construction Manager
Benefits:
Base Salary + Annual Bonus
Eligible for overtime
401K
Pension
Health Insurance
Paid time-off
Company Vehicle
GENERAL PURPOSE OF THE JOB:The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules)
Program Planning Phase
Design Phase
Conduct Prebid
Construction Phase
Conduct Pre-construction
Effective Close-out
Cost Estimates and schedules
Use of ebuilder for all project documentation per policy manual.
Accountable for project cost/budget variance & profitability.
Accountable for Quality Assurance.
Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc.
Set project timelines and goals.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management.
Participate in the preventive and corrective action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
Review all bids received and conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e.
pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Sign-off on project billings.
Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution)
# of projects w/in (time &/or $) budget +/- X%
Contractor Management
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer
Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of all Construction Management tasks
Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps
Able to create performance reporting
24-hour reply response to all inquiries
Computer Literacy
Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project.
Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document
responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form
Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable)
Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule
Assists Superintendent in planning and coordinating the Pre-Construction Meeting
Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting
Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms
Visits job site as necessary
Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call
Maintain the project schedule, and process updates from the superintendent
Perform site audits as appropriate
Authorize and generate Change Orders as required
Authorize subcontractor payments
Authorize Customer billing
Assist the Superintendent with any problems during constructionThe salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-10-21 15:09:36
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JOB DESCRIPTION
Construction Manager
Benefits:
Base Salary + Annual Bonus
Eligible for overtime
401K
Pension
Health Insurance
Paid time-off
Company Vehicle
GENERAL PURPOSE OF THE JOB:The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules)
Program Planning Phase
Design Phase
Conduct Prebid
Construction Phase
Conduct Pre-construction
Effective Close-out
Cost Estimates and schedules
Use of ebuilder for all project documentation per policy manual.
Accountable for project cost/budget variance & profitability.
Accountable for Quality Assurance.
Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc.
Set project timelines and goals.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management.
Participate in the preventive and corrective action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
Review all bids received and conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e.
pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Sign-off on project billings.
Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution)
# of projects w/in (time &/or $) budget +/- X%
Contractor Management
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer
Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of all Construction Management tasks
Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps
Able to create performance reporting
24-hour reply response to all inquiries
Computer Literacy
Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project.
Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document
responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form
Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable)
Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule
Assists Superintendent in planning and coordinating the Pre-Construction Meeting
Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting
Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms
Visits job site as necessary
Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call
Maintain the project schedule, and process updates from the superintendent
Perform site audits as appropriate
Authorize and generate Change Orders as required
Authorize subcontractor payments
Authorize Customer billing
Assist the Superintendent with any problems during constructionThe salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-10-21 15:08:51
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Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am - 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks' holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts.
About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification.
We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better'.
Our growth plans are ambitious, and we're part of the private equity-owned Citation Group.
Our customer base has grown significantly over the past few years, and this growth will continue - that's where you come in.
About You For this role, you will need the following key skills & attributes: , Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support.
, Your accuracy is a key strength.
, You will have a passion for delivering exceptional service to customers and colleagues.
, Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately , You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results.
Excellent listening and negotiation skills, along with good verbal and written communication skills , Ability to understand and retain complex procedures.
, Natural problem solver and decision-making skills , You will have a high level of attention to detail and commitment to quality , Can do attitude , Computer literacy, including strong knowledge of Word, Outlook and Excel , Previous experience of working CRMs advantageous , Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response.
Key tasks: , Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes , Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes , Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly.
- Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books.
Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce.
o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments.
, Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales.
Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales.
, Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes , Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e.
change of cert scope) , Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact , Live chat; provide live chat support , Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g.
live chat, email, etc.
, Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs.
, Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve.
, Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends , Any other duties as required Key Skills: , Motivated and target-driven with a proactive, can-do attitude, Strong attention to detail and confident handling data, Good communication skills (written and verbal), Organised and able to manage multiple tasks effectively, Quick to learn new systems, products, and processes, Comfortable working cross-functionally in a team environment, Basic proficiency in Microsoft Word, Outlook, and Excel, Experience using CRM systems (Salesforce desirable), Reliable, adaptable, and ready for any challenge ....Read more...
Type: Permanent Location: Norwich, England
Start: ASAP
Salary / Rate: Up to £24000.00 per annum
Posted: 2025-10-21 14:41:43
-
An opportunity has arisen for a Private Banker to join our client's distinguished wealth management firm based in Dubai.
Our client is a highly regarded financial institution known for providing bespoke investment and banking solutions to a select portfolio of high-net-worth and ultra-high-net-worth individuals.
As a Private Banker, you will be managing and expanding a portfolio of private clients, offering tailored wealth management and investment strategies that align with each client's financial objectives.
This is a permanent role offering a salary range of £98,000 - £110,000 per annum (Tax-Free) plus annual bonus and benefits.
You Will Be Responsible For:
* Acting as the primary relationship manager for a portfolio of private clients, delivering comprehensive banking and investment solutions.
* Developing long-term client relationships built on trust, discretion, and exceptional service.
* Identifying and capitalising on new business opportunities to grow and diversify your client base.
* Providing strategic financial advice, including cross-border investment planning, lending arrangements, and portfolio management.
* Conducting regular reviews and ensuring all activity meets the highest compliance and regulatory standards.
* Collaborating with internal teams to enhance client satisfaction and overall service delivery.
* Offering mentorship and support to junior team members when required.
What We Are Looking For
* Previously worked as a Private Banker, Client Relationship Manager, Wealth Manager, Private Banking Relationship Manager, Relationship Manager, Wealth Management Consultant, Private Banking Manager, HNW Relationship Manager, UHNW Banker, Private Wealth Adviser, Investment Manager or in a similar role.
* Demonstrated background in private banking or wealth management,
* Experience serving high-net-worth and ultra-high-net-worth clients.
* Strong understanding of cross-border financial planning, investment strategy, and lending services.
* Comfortable managing complex client structures and liaising with multiple stakeholders.
* Experienced in working within regulated financial environments, adhering to best practice and governance standards.
* Recognised Level 6 Investment Qualification (such as CISI Chartered Wealth Manager or CII Advanced Diploma in Financial Planning).
* CeMAP certification and an active Statement of Professional Standing (SPS).
* Chartered status, or a commitment to achieving this, will be viewed favourably.
What's on Offer
* Competitive tax-free salary
* Performance-related annual bonus.
* Opportunity to work within a prestigious and client-focused private banking environment.
* The chance to represent a respected institution serving a discerning international clientele.
Please note: Relocation and visa sponsorship are not provided; applications from candidates currently based in Dubai are preferred.
This is a fantastic opportunity to advance your career within an elite private banking environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Dubai, Non UK
Start:
Duration:
Salary / Rate: £98000 - £110000 Per Annum
Posted: 2025-10-21 14:21:10
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The Stores Operative position is working with a market leading, international multi-million-pound turnover engineering business based in Huddersfield.This opportunity offers both personal and career development within a market leading engineering groupThis is a permanent opportunity for a Stores Operative to join a forward thinking, industry leader.The brand new purposed built state of the art manufacturing facility is based in Huddersfield making it accessible from surrounding towns and cities including, Halifax, Elland, Bradford, Leeds and Wakefield.Key Responsibilities of the Stores Operative
Carry out and record routine quality control checks, ensuring all required documentation is accurately completed
Work collaboratively with team members to meet company targets, as well as customer deadlines
Pick and pack orders accurately and efficiently in line with company procedures
Retrieve stock items from designated storage locations for internal departments
Prepare and pack goods for shipping to customers, distributors, or external partners
Issue stock and materials to other departments as required
Assist with regular stock takes and inventory checks to maintain accurate stock records
Working Hours of the Stores Operative
Week 1- 06:00-14:00
Week 2- 14:00-22:00
Minimum Experience / Skills Required
Previous experience working within an engineering and manufacturing environment.
Ability to use computers and software systems.
Ability to work independently and as a team.
Experience working with stock control and goods in experience.
FLT Counterbalance Licence.
In Return, the Stores Operative will receive
Up to £27,000 per annum
27 Days Holiday (plus bank holidays)
14% pension contribution.
Private health-care.
Permanent employment.
Free optical and dental appointments.
To apply for the Stores Operative role, please click “APPLY NOW” and upload your most up to date CV, or alternatively contact Ismail at E3 Recruitment for further information ....Read more...
Type: Permanent Location: Huddersfield, England
Start: ASAP
Salary / Rate: Up to £27000.00 per annum
Posted: 2025-10-20 15:17:01
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An Opportunity Has Arisen for a Hire Desk Manager with2 years of experience to join a well-established equipment hire organisation providing a wide range of tools and plant machinery to trade and domestic customers.
As a Hire Desk Manager, you will be the main point of contact for customers, managing hire enquiries and coordinating daily operations to ensure smooth service delivery.
This full-time permanent role offers a starting salary of £44,000 and benefits.
You Will Be Responsible For:
* Handling customer enquiries and orders via phone, email, and face-to-face communication.
* Processing all hire and sales documentation accurately and efficiently.
* Coordinating with internal teams to ensure equipment availability and timely deliveries.
* Scheduling and communicating with drivers for efficient collection and delivery of equipment.
* Maximising revenue through the promotion of consumables and additional services.
* Maintaining up-to-date hire records and ensuring all reports and deadlines are completed.
* Supporting overall depot operations, ensuring the efficient use of stock and equipment.
What We Are Looking For:
* Previously worked as a Hire Desk Controller, Hire Controller, Hire Desk Manager, Tool Hire Controller, Plant Hire Controller, Hire Desk Coordinator, Hire Administrator, Hire Coordinator, Hire Desk Operative, Hire Desk Supervisor, Hire Desk Assistant or in a similar role.
* Have at least 2 years of experience.
* Proven experience working within a tool or plant hire environment.
* Must have knowledge of Syrinx hire software.
* Confident IT skills and proficiency in general computer use.
* Full UK driving licence
What's On Offer:
* Competitive salary.
* Company pension scheme.
* Employee and store discounts.
* Supportive environment with opportunities for growth and on-the-job training.
* Safe and friendly workplace culture.
This is a fantastic opportunity to join a growing organisation and play a key role in their continued success.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Acton, England
Start:
Duration:
Salary / Rate: £44000 Per Annum
Posted: 2025-10-20 13:41:30
-
An Opportunity Has Arisen for a Hire Controller / Assistant Manager with2 years of experience to join a well-established equipment hire organisation providing a wide range of tools and plant machinery to trade and domestic customers.
As a Hire Controller / Assistant Manager, you will be the main point of contact for customers, managing hire enquiries and coordinating daily operations to ensure smooth service delivery.
This full-time permanent role offers a starting salary of £44,000 and benefits.
You Will Be Responsible For:
* Handling customer enquiries and orders via phone, email, and face-to-face communication.
* Processing all hire and sales documentation accurately and efficiently.
* Coordinating with internal teams to ensure equipment availability and timely deliveries.
* Scheduling and communicating with drivers for efficient collection and delivery of equipment.
* Maximising revenue through the promotion of consumables and additional services.
* Maintaining up-to-date hire records and ensuring all reports and deadlines are completed.
* Supporting overall depot operations, ensuring the efficient use of stock and equipment.
What We Are Looking For:
* Previously worked as a Hire Desk Controller, Hire Controller, Hire Desk Manager, Tool Hire Controller, Plant Hire Controller, Hire Desk Coordinator, Hire Administrator, Hire Coordinator, Hire Desk Operative, Hire Desk Supervisor, Hire Desk Assistant or in a similar role.
* Have at least 2 years of experience.
* Proven experience working within a tool or plant hire environment.
* Must have knowledge of Syrinx hire software.
* Confident IT skills and proficiency in general computer use.
* Full UK driving licence
What's On Offer:
* Competitive salary.
* Company pension scheme.
* Employee and store discounts.
* Supportive environment with opportunities for growth and on-the-job training.
* Safe and friendly workplace culture.
This is a fantastic opportunity to join a growing organisation and play a key role in their continued success.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Acton, England
Start:
Duration:
Salary / Rate: £44000 Per Annum
Posted: 2025-10-20 13:39:19
-
An Opportunity Has Arisen for a Hire Desk Controller / Assistant Manager with2 years of experience to join a well-established equipment hire organisation providing a wide range of tools and plant machinery to trade and domestic customers.
As a Hire Desk Controller / Assistant Manager, you will be the main point of contact for customers, managing hire enquiries and coordinating daily operations to ensure smooth service delivery.
This full-time permanent role offers a starting salary of 3;44,000 and benefits.
You Will Be Responsible For:
* Handling customer enquiries and orders via phone, email, and face-to-face communication.
* Processing all hire and sales documentation accurately and efficiently.
* Coordinating with internal teams to ensure equipment availability and timely deliveries.
* Scheduling and communicating with drivers for efficient collection and delivery of equipment.
* Maximising revenue through the promotion of consumables and additional services.
* Maintaining up-to-date hire records and ensuring all reports and deadlines are completed.
* Supporting overall depot operations, ensuring the efficient use of stock and equipment.
What We Are Looking For:
* Previously worked as a Hire Desk Controller, Hire Controller, Hire Desk Manager, Tool Hire Controller, Plant Hire Controller, Hire Desk Coordinator, Hire Administrator, Hire Coordinator, Hire Desk Operative, Hire Desk Supervisor, Hire Desk Assistant or in a similar role.
* Have at least 2 years of experience.
* Proven experience working within a tool or plant hire environment.
* Must have knowledge of Syrinx hire software.
* Confident IT skills and proficiency in general computer use.
* Full UK driving licence
What's On Offer:
* Competitive salary.
* Company pension scheme.
* Employee and store discounts.
* Supportive environment with opportunities for growth and on-the-job training.
* Safe and friendly workplace culture.
This is a fantastic opportunity to join a growing organisation and play a key role in their continued success.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Acton, England
Start:
Duration:
Salary / Rate: £44000 Per Annum
Posted: 2025-10-20 13:34:57
-
Banbury | £27,000 - £30,000 | Office based | Permanent
We're working with a long established Banbury business to recruit an Accounts Assistant to join their small, friendly finance team.
This is a hands on role where you'll be involved in all aspects of accounts ideal for someone experienced, steady, and looking for a long term position in a supportive environment.
The role
You'll be part of a small team, supporting the day to day running of the accounts function and ensuring accuracy across both purchase and sales ledgers.
Key responsibilities include:
Processing supplier invoices and raising purchase orders
Managing both sales and purchase ledgers
Bank reconciliations and payment allocations
Sending customer statements and chasing overdue payments (mainly via email)
Project and parts invoicing
Preparing and running payment batches
Handling queries from suppliers, customers, and internal teams
The business uses Microsoft Dynamics, so experience with this or a similar accounting system would be beneficial.
About you
You'll be an experienced Accounts Assistant who's happy to take ownership of your work.
You'll have a good eye for detail, enjoy working methodically, and take pride in accuracy.
This is not a study support role or a finance growth position, it would suit someone looking for stability, variety, and a long term home in a close knit team where you can take on more job responsibility.
Hours and benefits
Monday to Friday, 8:30am - 5:00pm (with 1 hour lunch)
25 days holiday plus bank holidays
100% Office based
Private healthcare option
Life assurance and pension (3% employee / 6% employer)
Friendly, stable working culture with genuine work life balance
....Read more...
Type: Permanent Location: Banbury, England
Start: 1/11/2025
Salary / Rate: £27000 - £30000 per annum + excellent benefits
Posted: 2025-10-20 11:01:46
-
The Company:
A fantastic opportunity has arisen for an CAD Engineer to work for a market leader in the supply of a wide range of lighting products.
Family renowned, with a firm commitment to sustainable development.
UK Manufacturer
Worked on some of the most prestigious construction products in the UK and internationally.
Committed to providing customers with the most reliable and comprehensive array of lighting solutions through tailoring to suit customers’ specific needs.
Home, Commercial Construction, Infrastructure, Industrial, and other speciality applications.
The Role of the CAD Engineer
The CAD engineer will be based from the office on the South London/Surrey border.
HOURS 8.30am – 17.00pm Mon – Friday.
Based in the office.
Working for this market leading manufacturer of lighting products.
You will be multi-faceted and include producing lighting designs, new product innovation, BOM’s, assembly and more.
It’s a fantastic opportunity to learn all aspects of the business.
Promoting and complying with, Company Health and Safety policies and procedures always.
Benefits of the CAD Engineer
Salary £25k-£35k
Mon – Friday 8.30am-5.00pm
Holidays plus bank holidays
Bonus
Pension
Training
Laptop
The Ideal Person for the CAD Engineer
This is an entry level position so would suit an engineering graduate or someone with some CAD experience.
Able to picture a product in 3D and improve it!
This role is office based Mon – Friday.
Excellent communication skills both verbal and written and the ability to liaise effectively with customers and suppliers.
Commitment to Health, Safety and Environmental standards.
Must be a team player.
If you think the role of CAD Engineer is for you, apply now!
Consultant: Lisa Spiteri
Email: lisas@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: South London, Surrey, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £25000 - £35000 Per Annum Excellent Benefits
Posted: 2025-10-17 16:05:55
-
Trainee Account Manager
Location: Poole
Salary: £26,000 + performance bonus
Hours: Monday Friday, Full-Time
Are you looking to kickstart your career in sales and account management? Do you enjoy working with people, solving problems, and learning something new every day?
Were offering a fantastic opportunity for a motivated individual to join a growing technical business as a Trainee Sales Account Manager.
You dont need years of experience just great communication skills, a willingness to learn, and the drive to build a successful long-term career.
Duties:
- Manage customer accounts and respond to enquiries
- Prepare quotations and proposals for the sales team
- Keep customers informed on their orders and project timelines
- Use CRM tools to track sales activity and customer data
- Help identify new business opportunities and upsell where possible
- Coordinate with production and logistics teams to ensure smooth delivery
- Support marketing campaigns and industry events
Skills:
- A confident communicator who enjoys building relationships
- Organised and reliable, with strong attention to detail
- Comfortable using Microsoft Office (especially Outlook and Excel)
- Eager to learn and grow in a fast-paced environment
- Any prior experience in customer service, sales, or admin is helpful but not essential
To apply, or for more information please contact Shannon on 07441919648 or email shannon@holtrecruitmentgroup.com ....Read more...
Type: Permanent Location: Poole,England
Start: 17/10/2025
Salary / Rate: £26000 per annum
Posted: 2025-10-17 12:37:09
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-10-16 15:09:33
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-10-16 15:09:11
-
The Company:
Medical Devices Manufacturer
Cutting edge technology.
Well respected business with excellent reputation for service and delivery.
Invests in staff development.
Agile and progressive business which is moving with the times.
The Role of the Customer Service Representative
Functions as customer service contact for all customers who receive delivery of stock from the UK and Ireland.
Processing of all orders in a timely and professional manner, including logistics aspects of the role i.e.
picking/packing orders
Respond to customers’ requests for literature and materials support.
Processing of the company’s customer complaints and product returns in compliance with company procedures and US FDA and international regulatory requirements for medical devices.
Assist and provide customers with technical assistance when required.
Build sustainable relationships with customers and company Territory Managers through open and interactive communication.
Identify and assess customers’ needs to achieve satisfaction.
Welcome Email / New Customer Call / Follow up Calls
Interact with accounting to maintain accurate customer accounting records.
Maintain and improve systems for order processing and customer activity.
Benefits of the Customer Service Representative
£27-30k basic salary
£4k Bonus
Pension
The Ideal Person for the Customer Service Representative
Significant customer services experience
Excellent communication skills (written and verbal)
Intermediate personal computer skills
Problem analysis and problem solving
Works well under pressure
Adaptability to multi-task, prioritise, manage time effectively
Work as part of a team whilst using own initiative
If you think the role of Customer Service Representative is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no.
0208 629 5144
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
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Start: ASAP
Duration: Full-Time
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We are currently recruiting for a temporary Administrator to join a well-established leading manufacturing business at it's Thornley site.
What's in it for you as an Administrator? - £12.21 per hour - Hours of work: Monday - Friday: 8 - 16:00 - Location: Thornley - Temporary one month assignment.
Duties of the Administrator - Dispatch administration of all products leaving site - Administration of bulk orders and call offs, order book and schedule management - General admin duties, payroll, ordering office supplies, invoicing and liaising with employees the workers - Responding to customer enquiries; pricing requests, delivery information and samples by telephone and emailRequirements of the Administrator - Previous experience in a similar role - Previous experience of working in a mid to heavy manufacturing office would be advantageous - IT literate in word and excel - Excellent written and verbal communications skills.If interested, please apply now… ....Read more...
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Start: ASAP
Salary / Rate: Up to £12.21 per annum
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