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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Diagnostic Services Manager oversees the strategic direction, operational execution, and quality assurance of diagnostic roofing services across North America.
This role ensures the delivery of best-in-class diagnostics, including infrared, nuclear, and visual inspections, while managing regional teams, training programs, and customer engagement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership & Strategy: Lead regional diagnostic teams to ensure consistent delivery of services across all major markets. Collaborate with Division Managers and Field Supervisors to optimize manpower utilization and profitability. Develop and implement strategic initiatives to expand diagnostic capabilities and coverage. Training & Development: Oversee onboarding and field training of new hires, including shadowing and certification in diagnostic tools and techniques. Maintain training standards in collaboration with corporate trainers and external partners (e.g., Infraspection Institute). Operations & Quality Control: Coordinate staffing and scheduling of diagnostic technicians across regions. Ensure proper documentation and quality control of all diagnostic jobs to meet customer satisfaction and compliance standards. Serve as the primary contact for internal and external stakeholders regarding diagnostic issues. Communication & Reporting: Foster professional communication with customers, sales reps, field staff, and internal personnel. Review and manage key regional reports, including Toolbox Talks, Utilization Reports, and Truck Audits. Interface with Sales and Project Admins to gather scope of work details for scheduling and dispatching.
CERTIFICATES, LICENSES, REGISTRATIONS: Level 1 Thermographer (Infraspection Institute or equivalent). Radiation Safety Officer (RSO) training. OSHA 10-Hour Certification. OTHER SKILLS AND ABILITIES:
Bachelor's degree in a related field and five years of related experience or equivalent combination of education and experience. Requires a minimum of five to seven years progressively more responsible related work experience, with three to five years in a management role preferred.
Demonstrated experience in quality process improvement, troubleshooting, team development, training, and customer relations.
Prior product/market management experience and/or 3-5 years of experience in sales, marketing, R&D, technical service, or manufacturing, with strong direct customer contact.
A high level of independence in performance of the role and/or solution of problems is expected; however, demonstrated cooperation and collaboration are equally essential for successful functioning. Proven leadership experience in roofing diagnostics or related field. Strong knowledge of infrared, nuclear, and visual inspection methodologies. Experience with OSHA safety standards and diagnostic compliance protocols. Excellent communication, organizational, and problem-solving skills. Ability to travel across North America as needed. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-17 22:08:35
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Diagnostic Services Manager oversees the strategic direction, operational execution, and quality assurance of diagnostic roofing services across North America.
This role ensures the delivery of best-in-class diagnostics, including infrared, nuclear, and visual inspections, while managing regional teams, training programs, and customer engagement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership & Strategy: Lead regional diagnostic teams to ensure consistent delivery of services across all major markets. Collaborate with Division Managers and Field Supervisors to optimize manpower utilization and profitability. Develop and implement strategic initiatives to expand diagnostic capabilities and coverage. Training & Development: Oversee onboarding and field training of new hires, including shadowing and certification in diagnostic tools and techniques. Maintain training standards in collaboration with corporate trainers and external partners (e.g., Infraspection Institute). Operations & Quality Control: Coordinate staffing and scheduling of diagnostic technicians across regions. Ensure proper documentation and quality control of all diagnostic jobs to meet customer satisfaction and compliance standards. Serve as the primary contact for internal and external stakeholders regarding diagnostic issues. Communication & Reporting: Foster professional communication with customers, sales reps, field staff, and internal personnel. Review and manage key regional reports, including Toolbox Talks, Utilization Reports, and Truck Audits. Interface with Sales and Project Admins to gather scope of work details for scheduling and dispatching.
CERTIFICATES, LICENSES, REGISTRATIONS: Level 1 Thermographer (Infraspection Institute or equivalent). Radiation Safety Officer (RSO) training. OSHA 10-Hour Certification. OTHER SKILLS AND ABILITIES:
Bachelor's degree in a related field and five years of related experience or equivalent combination of education and experience. Requires a minimum of five to seven years progressively more responsible related work experience, with three to five years in a management role preferred.
Demonstrated experience in quality process improvement, troubleshooting, team development, training, and customer relations.
Prior product/market management experience and/or 3-5 years of experience in sales, marketing, R&D, technical service, or manufacturing, with strong direct customer contact.
A high level of independence in performance of the role and/or solution of problems is expected; however, demonstrated cooperation and collaboration are equally essential for successful functioning. Proven leadership experience in roofing diagnostics or related field. Strong knowledge of infrared, nuclear, and visual inspection methodologies. Experience with OSHA safety standards and diagnostic compliance protocols. Excellent communication, organizational, and problem-solving skills. Ability to travel across North America as needed. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-17 22:08:27
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied. Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters. Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem. Maintain a professional appearance and demeanor at all times when providing services to customers. In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits: The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tacoma, Washington
Posted: 2025-11-12 06:09:02
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician
Collaborate with other Field Supervisors as necessary.
Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied.
Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters.
Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem.
Maintain a professional appearance and demeanor at all times when providing services to customers.
In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes.
Proper completion of all services and related paperwork.
Participate in all safety trainings and complete any required documentation.
Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management
Ability to work independently
Excellent customer service skills and ability to build relationships
Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances
Capable of walking along rooftop edges (no fear of heights, good balance, etc.)
Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits:
The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Spokane, Washington
Posted: 2025-11-12 06:09:02
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician
Collaborate with other Field Supervisors as necessary.
Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied.
Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters.
Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem.
Maintain a professional appearance and demeanor at all times when providing services to customers.
In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes.
Proper completion of all services and related paperwork.
Participate in all safety trainings and complete any required documentation.
Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management
Ability to work independently
Excellent customer service skills and ability to build relationships
Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances
Capable of walking along rooftop edges (no fear of heights, good balance, etc.)
Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits:
The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Spokane, Washington
Posted: 2025-11-12 06:09:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied. Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters. Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem. Maintain a professional appearance and demeanor at all times when providing services to customers. In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits: The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Seattle, Washington
Posted: 2025-11-12 06:09:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied. Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters. Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem. Maintain a professional appearance and demeanor at all times when providing services to customers. In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits: The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tacoma, Washington
Posted: 2025-11-12 06:09:00
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied. Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters. Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem. Maintain a professional appearance and demeanor at all times when providing services to customers. In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits: The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Seattle, Washington
Posted: 2025-11-11 22:10:14
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician
Collaborate with other Field Supervisors as necessary.
Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied.
Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters.
Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem.
Maintain a professional appearance and demeanor at all times when providing services to customers.
In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes.
Proper completion of all services and related paperwork.
Participate in all safety trainings and complete any required documentation.
Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management
Ability to work independently
Excellent customer service skills and ability to build relationships
Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances
Capable of walking along rooftop edges (no fear of heights, good balance, etc.)
Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Olympia, Washington
Posted: 2025-11-06 06:08:32
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician
Collaborate with other Field Supervisors as necessary.
Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied.
Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters.
Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem.
Maintain a professional appearance and demeanor at all times when providing services to customers.
In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes.
Proper completion of all services and related paperwork.
Participate in all safety trainings and complete any required documentation.
Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management
Ability to work independently
Excellent customer service skills and ability to build relationships
Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances
Capable of walking along rooftop edges (no fear of heights, good balance, etc.)
Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Olympia, Washington
Posted: 2025-11-05 22:08:59
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: New York, New York
Posted: 2025-10-28 06:07:48
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: New York, New York
Posted: 2025-10-27 14:10:25
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Diagnostic Services Manager oversees the strategic direction, operational execution, and quality assurance of diagnostic roofing services across North America.
This role ensures the delivery of best-in-class diagnostics, including infrared, nuclear, and visual inspections, while managing regional teams, training programs, and customer engagement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership & Strategy: Lead regional diagnostic teams to ensure consistent delivery of services across all major markets. Collaborate with Division Managers and Field Supervisors to optimize manpower utilization and profitability. Develop and implement strategic initiatives to expand diagnostic capabilities and coverage. Training & Development: Oversee onboarding and field training of new hires, including shadowing and certification in diagnostic tools and techniques. Maintain training standards in collaboration with corporate trainers and external partners (e.g., Infraspection Institute). Operations & Quality Control: Coordinate staffing and scheduling of diagnostic technicians across regions. Ensure proper documentation and quality control of all diagnostic jobs to meet customer satisfaction and compliance standards. Serve as the primary contact for internal and external stakeholders regarding diagnostic issues. Communication & Reporting: Foster professional communication with customers, sales reps, field staff, and internal personnel. Review and manage key regional reports, including Toolbox Talks, Utilization Reports, and Truck Audits. Interface with Sales and Project Admins to gather scope of work details for scheduling and dispatching.
CERTIFICATES, LICENSES, REGISTRATIONS: Level 1 Thermographer (Infraspection Institute or equivalent). Radiation Safety Officer (RSO) training. OSHA 10-Hour Certification. OTHER SKILLS AND ABILITIES:
Bachelor's degree in a related field and five years of related experience or equivalent combination of education and experience. Requires a minimum of five to seven years progressively more responsible related work experience, with three to five years in a management role preferred.
Demonstrated experience in quality process improvement, troubleshooting, team development, training, and customer relations.
Prior product/market management experience and/or 3-5 years of experience in sales, marketing, R&D, technical service, or manufacturing, with strong direct customer contact.
A high level of independence in performance of the role and/or solution of problems is expected; however, demonstrated cooperation and collaboration are equally essential for successful functioning. Proven leadership experience in roofing diagnostics or related field. Strong knowledge of infrared, nuclear, and visual inspection methodologies. Experience with OSHA safety standards and diagnostic compliance protocols. Excellent communication, organizational, and problem-solving skills. Ability to travel across North America as needed. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-18 15:10:04
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Diagnostic Services Manager oversees the strategic direction, operational execution, and quality assurance of diagnostic roofing services across North America.
This role ensures the delivery of best-in-class diagnostics, including infrared, nuclear, and visual inspections, while managing regional teams, training programs, and customer engagement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership & Strategy: Lead regional diagnostic teams to ensure consistent delivery of services across all major markets. Collaborate with Division Managers and Field Supervisors to optimize manpower utilization and profitability. Develop and implement strategic initiatives to expand diagnostic capabilities and coverage. Training & Development: Oversee onboarding and field training of new hires, including shadowing and certification in diagnostic tools and techniques. Maintain training standards in collaboration with corporate trainers and external partners (e.g., Infraspection Institute). Operations & Quality Control: Coordinate staffing and scheduling of diagnostic technicians across regions. Ensure proper documentation and quality control of all diagnostic jobs to meet customer satisfaction and compliance standards. Serve as the primary contact for internal and external stakeholders regarding diagnostic issues. Communication & Reporting: Foster professional communication with customers, sales reps, field staff, and internal personnel. Review and manage key regional reports, including Toolbox Talks, Utilization Reports, and Truck Audits. Interface with Sales and Project Admins to gather scope of work details for scheduling and dispatching.
CERTIFICATES, LICENSES, REGISTRATIONS: Level 1 Thermographer (Infraspection Institute or equivalent). Radiation Safety Officer (RSO) training. OSHA 10-Hour Certification. OTHER SKILLS AND ABILITIES:
Bachelor's degree in a related field and five years of related experience or equivalent combination of education and experience. Requires a minimum of five to seven years progressively more responsible related work experience, with three to five years in a management role preferred.
Demonstrated experience in quality process improvement, troubleshooting, team development, training, and customer relations.
Prior product/market management experience and/or 3-5 years of experience in sales, marketing, R&D, technical service, or manufacturing, with strong direct customer contact.
A high level of independence in performance of the role and/or solution of problems is expected; however, demonstrated cooperation and collaboration are equally essential for successful functioning. Proven leadership experience in roofing diagnostics or related field. Strong knowledge of infrared, nuclear, and visual inspection methodologies. Experience with OSHA safety standards and diagnostic compliance protocols. Excellent communication, organizational, and problem-solving skills. Ability to travel across North America as needed. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-18 15:09:48
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied. Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters. Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem. Maintain a professional appearance and demeanor at all times when providing services to customers. In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits: The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tacoma, Washington
Posted: 2025-10-12 23:10:02
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician
Collaborate with other Field Supervisors as necessary.
Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied.
Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters.
Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem.
Maintain a professional appearance and demeanor at all times when providing services to customers.
In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes.
Proper completion of all services and related paperwork.
Participate in all safety trainings and complete any required documentation.
Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management
Ability to work independently
Excellent customer service skills and ability to build relationships
Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances
Capable of walking along rooftop edges (no fear of heights, good balance, etc.)
Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits:
The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Spokane, Washington
Posted: 2025-10-12 23:10:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied. Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters. Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem. Maintain a professional appearance and demeanor at all times when providing services to customers. In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits: The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Seattle, Washington
Posted: 2025-10-12 23:10:00
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician
Collaborate with other Field Supervisors as necessary.
Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied.
Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters.
Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem.
Maintain a professional appearance and demeanor at all times when providing services to customers.
In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes.
Proper completion of all services and related paperwork.
Participate in all safety trainings and complete any required documentation.
Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management
Ability to work independently
Excellent customer service skills and ability to build relationships
Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances
Capable of walking along rooftop edges (no fear of heights, good balance, etc.)
Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits:
The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Spokane, Washington
Posted: 2025-10-12 23:09:39
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied. Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters. Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem. Maintain a professional appearance and demeanor at all times when providing services to customers. In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits: The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Seattle, Washington
Posted: 2025-10-12 23:09:39
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs various diagnostic onsite inspections for customers, as well as other inspection services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied. Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters. Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem. Maintain a professional appearance and demeanor at all times when providing services to customers. In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
OTHER SKILLS AND ABILITIES:
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Benefits: The salary range for applicants in this position generally ranges between $55,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tacoma, Washington
Posted: 2025-10-12 23:09:38
