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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:10:18
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:10:17
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: This position has responsibility of assisting members of the product and technical groups in executing their respective missions.
The candidate must be a team player and interface / coordinate with several other departments within Tremco.
Expectations are to participate in critical activities aimed at improving existing technical documentation, creating new technical documentation, solving application challenges in the field and assisting with providing technical training to the sales force.
Taking initiative, demonstrating enthusiasm, learning new skills and working towards greater autonomy are also expected.
The position reports to the Technical Resource Manager and will work closely with the Director, Technical Solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide technical support responsive to customer and sales force needs.
Develops and maintains a prioritized list of assignments from the Technical Resource Manager, the Director, Technical Solutions, and Product Managers.
Assists with coordinating, development and updating of technical documents.
Monitors and advises on competitive product information.
Develops product line presentations and participates in training meetings for customers and company sales force.
Actively participates with Industry organizations where appropriate.
Assists the product and technical group with technical support, including assisting with the product group helpdesk.
Visits construction sites to observe, collect, and report application procedures and deficiencies.
Manages the system engineered to assist the sales force with national inquiries.
Assists with the field trails of new products and processes.
Responsibilities will include any and all responsibilities deemed necessary by the Technical Resource Manager and/or Director, Technical Solutions.
EDUCATION REQUIREMENT: Bachelor's degree in relevant field.
EXPERIENCE REQUIREMENT: 1+ year of related experience required.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community.
Willingness to actively participate in a continuing education program.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, talk, hear, taste, and lift up to 10 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $49,900 and $62,300 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:54
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: This position has responsibility of assisting members of the product and technical groups in executing their respective missions.
The candidate must be a team player and interface / coordinate with several other departments within Tremco.
Expectations are to participate in critical activities aimed at improving existing technical documentation, creating new technical documentation, solving application challenges in the field and assisting with providing technical training to the sales force.
Taking initiative, demonstrating enthusiasm, learning new skills and working towards greater autonomy are also expected.
The position reports to the Technical Resource Manager and will work closely with the Director, Technical Solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide technical support responsive to customer and sales force needs.
Develops and maintains a prioritized list of assignments from the Technical Resource Manager, the Director, Technical Solutions, and Product Managers.
Assists with coordinating, development and updating of technical documents.
Monitors and advises on competitive product information.
Develops product line presentations and participates in training meetings for customers and company sales force.
Actively participates with Industry organizations where appropriate.
Assists the product and technical group with technical support, including assisting with the product group helpdesk.
Visits construction sites to observe, collect, and report application procedures and deficiencies.
Manages the system engineered to assist the sales force with national inquiries.
Assists with the field trails of new products and processes.
Responsibilities will include any and all responsibilities deemed necessary by the Technical Resource Manager and/or Director, Technical Solutions.
EDUCATION REQUIREMENT: Bachelor's degree in relevant field.
EXPERIENCE REQUIREMENT: 1+ year of related experience required.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community.
Willingness to actively participate in a continuing education program.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, talk, hear, taste, and lift up to 10 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $49,900 and $62,300 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:37
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A fast-growing, market-leading specialist based in Bradford is seeking a Production Planner to join their team on a contract basis.
Offering a competitive salary of up to £35,000 per annum, this opportunity is based at a state-of-the-art facility and offers a role that is both varied and interesting.
Role Overview: As a Production Planner, you'll be responsible for coordinating daily operations, ensuring excellent service delivery, and managing customer expectations.
What's on offer: , Salary up to £35000, depending on experience , Days-based role, Monday to Friday, 8:30 am - 5:00 pm , Private healthcare included , 28 days annual leave , 3-month contract, with strong potential for permanent hire , Modern, well-equipped working environment , Supportive team culture with ongoing training
Key Responsibilities: , Act as a primary point of contact for customers , Plan jobs in line with production schedules and warehouse capacity , Manage customer expectations and provide regular updates , Oversee incoming and outgoing component supply , Forecast short-term demand to support efficiency , Ensure strong communication across departments , Handle stock sheets, stock counts, and customer requests
Requirements: , Experience in supply chain or production planning, ideally within FMCG or food manufacturing , Proficient in Excel, Outlook, and general MS Office tools , SAP experience desirable (item setup, BOMs, orders)—training available , Confident handling large volumes of data and liaising with senior management , Strong communication and interpersonal skills , Proactive, organised, and detail-focused , Flexible and team-oriented approach
Interested? If this role sounds right for you, click apply or contact Conor Wood on 01484 645269 for more information.
....Read more...
Type: Contract Location: Bradford, England
Start: ASAP
Salary / Rate: £28000 - £32000 per annum + + Benefits
Posted: 2025-10-07 16:44:37
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Position: Marine Electronic Commissioning Engineer
Job ID: 1420/19
Location: Home Based (EMEA Travel)
Rate/Salary: Highly competitive – dependent on experience
Benefits: Great Benefits with this business
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Marine Electronic Commissioning Engineer
Typically, this person will be responsible for the electronic commissioning and technical support of the companies product.
This product is a mechanical product which is electrically controlled and is sold to customers in the maritime world globally, however - this persons patch is the EMEA (Europe, Middle East & Africa).
You will be the companies on-site representative, talking to customers, distributors and service agents covering commissioning, repairs, maintenance as well as emergency breakdown cover as required.
Extensive travel for durations of roughly 5 days, home most weekends will be required.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Marine Electronic Commissioning Engineer:
Commissioning: Perform installation checks, configuration, and commissioning of the product and it's electronic control systems, including sea trials, class trials (DNV, BV and ABS) and Dynamic Positioning trials.
Maintenance and Repairs: Conduct routine maintenance, inspections and repairs of the systems to ensure optimal performance and reliability.
Troubleshoot and diagnose system issues and implement timely and effective solutions.
Customer Support: Provide technical assistance and support to customers, both remotely and on-site, by addressing their inquiries, resolving technical problems, and offering guidance on system operation and maintenance best practices.
Training and Documentation: Train customers on the proper use, operation, and maintenance of the systems.
Develop and update technical documentation, including manuals, troubleshooting guides, and service reports.
Field Testing: Collaborate with internal teams and participate in field tests and trials of new products, collecting feedback and suggesting improvements to enhance system performance and functionality.
Collaboration: Work closely with cross-functional teams, including engineers, project managers, and sales representatives, to ensure seamless coordination and timely resolution of customer issues.
Safety and Compliance: Adhere to safety regulations, industry standards, and company policies during all field operations.
Conduct risk assessments and implement appropriate safety measures.
Continuous Learning: Stay up to date with emerging technologies, industry trends, and product advancements in the maritime industry.
Attend training sessions, workshops, and seminars to enhance technical skills and knowledge.
Qualifications and requirements for the Marine Electronic Commissioning Engineer:
Education: UK Level 5 awards (HND, Foundation degree) or higher in Engineering, Electronics, or equivalent related field.
Experience: Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry preferred however, applicants from other industries (e.g., military, automotive) will be seriously considered.
Technical Skills: Strong knowledge of electronic control systems - Familiarity with mechanical drive systems, bearings, and hydraulics.
Troubleshooting and Diagnostic Skills: Proficient in identifying, analysing, and resolving technical issues in electronic control systems.
Ability to use diagnostic tools and software effectively.
Travel Flexibility: Willingness to travel extensively, both domestically and internationally, and work in challenging environments, including ships at sea.
Communication Skills: Excellent verbal and written communication skills.
Ability to effectively communicate technical information to customers and internal teams.
Customer Focus: Strong customer service orientation with a dedication to delivering exceptional support and building long-term customer relationships.
Team Player: Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision.
Strong problem-solving and decision-making abilities.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role. ....Read more...
Type: Permanent Location: RH10, England
Start: 30/09/2025
Duration: Permanent
Salary / Rate: £1 - £2 Per Annum
Posted: 2025-10-07 11:07:08
