-
Dynamics Developer - Remote / USA
(Tech stack: Microsoft Dynamics Developer, Dynamics 365, Dynamics CRM, Dynamics GP, Power Platform, Power Automate, Power Apps, Power BI, Azure, C#, .NET, SQL Server, REST APIs, Integration Developer, Dynamics Engineer)
Our client is a leading healthcare organization recognized for delivering high-quality care and innovative digital health solutions.
They are undertaking a major modernization initiative to enhance and expand their Microsoft Dynamics 365 ecosystem, integrating key business processes across patient management, finance, and operations.
They are now seeking a Dynamics Developer to play a key role in designing, building, and supporting custom Dynamics 365 applications and integrations across the enterprise.
You'll collaborate with internal stakeholders to translate business needs into robust technical solutions that drive efficiency and improve outcomes across the organization.
Key Responsibilities:
Design, develop, and customize solutions within Microsoft Dynamics 365 (CRM and GP).
Build and maintain Power Platform components, including Power Apps, Power Automate, and Power BI reports.
Develop custom plugins, workflows, and integrations using C# and .NET.
Integrate Dynamics with internal and external systems via REST APIs and Azure-based services.
Maintain and optimize SQL Server databases supporting Dynamics environments.
Collaborate with business analysts, testers, and stakeholders to define requirements and deliver high-quality solutions.
Support ongoing system maintenance, troubleshooting, and enhancement of the Dynamics ecosystem.
Key Skills & Experience:
Proven experience developing within Microsoft Dynamics 365 (CRM or GP).
Strong knowledge of the Power Platform (Power Apps, Power Automate, Power BI).
Proficiency in C#, .NET, and SQL Server for backend customization and integration.
Experience developing plugins, workflows, and custom connectors.
Understanding of Azure services such as Azure Functions and Logic Apps.
Excellent problem-solving and communication skills, with the ability to liaise across technical and business teams.
Familiarity with Agile methodologies and full software development lifecycle best practices.
You will receive world-class training and exposure to the latest Microsoft technologies, including Dynamics 365 Online, Power Platform, and Azure-based integration patterns.
This is an exceptional opportunity to work on enterprise-grade systems in a collaborative, innovation-driven environment.
Location: Remote / USA Salary: $100,000 - $130,000 + Bonus + Benefits
Applicants must be based in the USA and have the right to work in the USA.
This is a remote-first position.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUSANETREC NOIRUSAREC ....Read more...
Type: Permanent Location: USA
Start: ASAP
Salary / Rate: US$100000 - US$130000 per annum + Competitive Benefits
Posted: 2025-11-17 02:01:43
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Ref: 113775
Service Desk Analyst / IT Support / Windows / On-site
Role Responsibilities
Responsibilities will include:
Resolve high-priority and complex support cases.
Resolve Level 1 and Level 2 incidents and service requests independently.
Classify, prioritise, and triage support tickets.
Coordinate with remote teams and escalate to infrastructure or application support when required.
Person Specification
Essential skills will include:
Previous experience supporting hardware systems and Windows operating systems
Technical troubleshooting - hardware, software, network & security
Proficiency in the latest Microsoft technologies
Strong troubleshooting abilities with Microsoft Office and Windows desktops
Knowledge of Active Directory, Group Policy, and DNS
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware.
If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process ....Read more...
Type: Contract Location: Rushden, England
Posted: 2025-11-13 13:21:39
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Workday Adaptive Planning Analyst - Hybrid
(Workday Adaptive Planning Analyst, EPM Analyst, Enterprise Performance Management, Workday Adaptive, Adaptive Planning, Adaptive Insight, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Analyst, EPM Analyst)
Our client is a global innovator and world leader with one of the most recognisable names within technology.
They are looking for an experienced Workday Adaptive Planning Analyst with significant experience supporting Workday Adaptive Planning implementations including, planning, architecting, designing, building, and testing models/reports in Workday Adaptive Finance functional area.
You will be tasked with supporting the delivery of high-impact planning and forecasting solutions for their clients, helping them achieve successful EPM implementations.
We are seeking a Workday Adaptive Planning Analyst capable of supporting Workday Adaptive Planning implementation, with exceptional client delivery / consulting skills and who can drive business development, contribute to people development and help to promote and grow the company's EPM practice both internally and externally.
The successful candidate will have strong application knowledge of Workday Adaptive Planning technology and data implementation and the knowledge/experience of consulting to design/deliver technology solutions that support driving a client's strategy.
Relevant finance qualifications, such as ACA, CIMA, ACCA, CIPFA, etc.
and Adaptive Planning Certifications would be highly beneficial.
We are keen to hear from talented Workday Adaptive Planning Analyst candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career.
They invest heavily in training and career development with unlimited career progression for top performers.
Location: London / Birmingham / Bristol / Manchester (2 days a week in one of these offices)
Salary: £50k - £65k + Pension + Benefits
To apply for this position please send your CV to Nathan Warner at Noir Consulting.
NOIRUKTECHREC
NOIRUKREC ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £50000 - £65000 per annum + Bonus + Benefits
Posted: 2025-11-10 02:01:59
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Manual QA Engineer - Software House - London / Hybrid
(Key skills: QA Engineer, Manual Testing, Test Cases, Regression Testing, Functional Testing, Bug Tracking, Agile, UAT, Software Development Lifecycle, Quality Assurance, Manual QA Engineer)
Our client is a leading UK-based software house delivering innovative SaaS platforms across multiple sectors including finance, legal, and logistics.
With a strong focus on user experience and product excellence, they are scaling their quality assurance function to support new feature rollouts and ongoing product enhancement.
As part of this growth, they are seeking a Manual QA Engineer to join their collaborative and high-performing team.
You'll be embedded in the software delivery process from day one, working closely with developers, product managers, and business analysts to ensure that features are delivered to the highest quality standards.
The ideal Manual QA Engineer will have solid experience working in agile software development environments, with a strong understanding of test planning, writing test cases, regression testing, bug tracking, and working alongside technical and non-technical stakeholders.
Familiarity with web-based applications, APIs, and cross-browser testing will be beneficial.
All Manual QA Engineer positions come with the following benefits:
Competitive salary based on experience.
Hybrid working model with 2-3 days in the office.
Private medical insurance and pension scheme.
25 days annual leave plus bank holidays.
Training and development support, including ISTQB certification sponsorship.
Friendly, down-to-earth team culture with a focus on mentorship and knowledge sharing.
Modern workspace with breakout areas, stocked kitchen, and team socials.
This is a fantastic opportunity for a Manual QA Engineer to work on complex and rewarding products at a fast-moving software house where your input will directly impact end-user satisfaction and product stability.
Location: London, UK / Hybrid Working Salary: £30,000 - £40,000 + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Hybrid working available, with in-office collaboration expected weekly.
NOIRUKTECHREC NOIRUKREC ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £30000 - £40000 per annum + + Bonus + Benefits + Pension
Posted: 2025-11-10 02:00:19
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JOB DESCRIPTION
5 YEARS OF MANUFACTURING EXPERIECE REQUIRED
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
The Master Data Analyst D365 is responsible for maintaining and ensuring the accuracy, consistency, and integrity of master data in D365 (with the focus on Released Products).
This role supports cross-functional teams (finance, operations, supply chain, product development and product management by analyzing, validating, and improving master data processes to enhance business operations and decision-making.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Maintain and manage master data (customer, vendor, product, materials, etc) within D365.
Perform Costs Rolls on Released Products.
Prepare Monthly Purchase Price Variance Report (PPV).
Perform regular data audits to identify inconsistencies, duplicates, and incomplete records.
Analyze large datasets to find trends, errors, or opportunities for optimization.
Prepare make/buy cost analysis.
Participate in Annual Cost Roll.
Support data governance policies, ensuring compliance with company standards.
Work closely with departments to understand data needs and improve workflows.
Create and maintain documentation for data procedures and standards.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Bachelor's Degree in Finance, Accounting, Data Analytics, or related field required.
Previous Cost Accounting or similar experience preferred.
Five years of manufacturing environment experience required.
Certifications
CPA or CMA preferred.
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of Cost Accounting and Manufacturing
Knowledge of Fully Integrated ERP Systems
Knowledge of Bills of Materials, Routes, Production work orders
Skilled in Microsoft Office with Advance Excel
Skilled in planning and managing multiple projects.
Ability to attention to details.
Ability to Problem analysis and resolution
Ability to pass a pre-employment background check.
Hiring Range
Between $86K - $97K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Type: Permanent Location: Burlington, Washington
Posted: 2025-11-08 14:08:28
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JOB DESCRIPTION
5 YEARS OF MANUFACTURING EXPERIECE REQUIRED
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
The Master Data Analyst D365 is responsible for maintaining and ensuring the accuracy, consistency, and integrity of master data in D365 (with the focus on Released Products).
This role supports cross-functional teams (finance, operations, supply chain, product development and product management by analyzing, validating, and improving master data processes to enhance business operations and decision-making.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Maintain and manage master data (customer, vendor, product, materials, etc) within D365.
Perform Costs Rolls on Released Products.
Prepare Monthly Purchase Price Variance Report (PPV).
Perform regular data audits to identify inconsistencies, duplicates, and incomplete records.
Analyze large datasets to find trends, errors, or opportunities for optimization.
Prepare make/buy cost analysis.
Participate in Annual Cost Roll.
Support data governance policies, ensuring compliance with company standards.
Work closely with departments to understand data needs and improve workflows.
Create and maintain documentation for data procedures and standards.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Bachelor's Degree in Finance, Accounting, Data Analytics, or related field required.
Previous Cost Accounting or similar experience preferred.
Five years of manufacturing environment experience required.
Certifications
CPA or CMA preferred.
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of Cost Accounting and Manufacturing
Knowledge of Fully Integrated ERP Systems
Knowledge of Bills of Materials, Routes, Production work orders
Skilled in Microsoft Office with Advance Excel
Skilled in planning and managing multiple projects.
Ability to attention to details.
Ability to Problem analysis and resolution
Ability to pass a pre-employment background check.
Hiring Range
Between $86K - $97K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Type: Permanent Location: Burlington, Washington
Posted: 2025-11-08 14:08:27
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Senior PPC Executive - Paid Search Analyst Salary - £30,000 to £36,000 dependent on experienceLocation - Hybrid with 2 days per week in our Altrincham office
Dark Horse is a PPC, Paid Social, SEO and Digital PR agency that wants to make a difference to its clients and employees.
We offer a great career path working with some of the top professionals in the industry.
We are recruiting our next PPC specialist to join the growing PPC team.
We have one aim… Build and scale the best PPC team in the country.
This is a chance to learn from the best.
We are already a Google Premier Partner, which puts us in the top-tier PPC teams in the country.
The role Reporting directly to the Head of PPC, you begin by assisting the team on their clients, whilst we bring you up to speed on our processes and standards.
You'll quickly grow to a level where you will be responsible for the success of, and communication with, a small portfolio of your own PPC accounts.
You'll also be the second point of contact, playing a support and execution role, on some bigger clients who will be led by others in the team.
You will:, Manage PPC campaigns on Google Ads and Microsoft Ads, Lead the communication with your clients, including emails and scheduled Teams calls , Create, analyse and optimise campaigns, Deliver monthly client reports and presentations, Always be focused on client performance and retention, Continually test, learn and suggest new ideas to the team and your clients
What's on offer
We think we've built a great place to work, where every individual feels rewarded for the effort they put in.
Enjoy this along with:
, Hybrid working - 2 days a week in office, Flexitime, 27 days annual leave, Plus your Birthday off, Mental Wellbeing Bupa programme, Altrincham - 100 yards from Stamford Park, Dark Horse will carbon offset your role with The Dark Forest (10k Tree Target), Working in an amazing team - learning from some fantastic people
Skills and experience
You need to be great at taking a client's budget and turning it into leads or revenue using PPC.
Here are some of the things we'll look for:
, 2+ years of experience in a PPC role , Clear and confident communication skills, Able to work as part of a team to deliver best-in-class campaigns, Have commercial awareness and understand the accountability of managing client budgets, Strong numerical and analytical skills, Excellent time management and organisation skills, Attention to detail, Educated to degree level in a relevant field such as Marketing, Business, Mathematics, Economics, or similar (not essential), Mad Excel skills (not essential)
We need someone who can live and breathe the values of our company and is, ultimately, driven to make an impact by putting clients first.
This is about being a voice and a vital central cog in the business.
Learning from incredible colleagues and being fast-tracked to a huge skill set and an enhanced career.
This is a hybrid role.
No remote applications. ....Read more...
Type: Permanent Location: Altrincham, England
Start: ASAP
Salary / Rate: £30000.00 - £36000.00 per annum + DOE
Posted: 2025-11-07 15:24:50
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:56
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:42
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Job Description:
Core-Asset Consulting is working on behalf of our client, a successful wealth management firm, to recruit Due Diligence Analysts to join the team in Edinburgh.
These are new opportunities, and you would be responsible for undertaking periodic AML/KYC client reviews in accordance with the periodic review schedule.
These are excellent opportunities to join a highly regarded organisation with a strong reputation for excellence, integrity, and client service.
Skills/Experience:
Strong familiarity with AML/CDD regulations and best practice within financial services.
ICA qualification in AML (or equivalent) is desirable, with at least three years' experience in a similar role.
High attention to detail and commitment to accuracy.
Strong organisational and time management skills, with the ability to prioritise and meet deadlines.
Effective communication skills and the ability to collaborate across teams.
Proficiency in Microsoft Office applications; training will be provided for in-house systems.
Up-to-date understanding of relevant AML/CFT handbooks, legislation, and regulatory frameworks.
Core Responsibilities:
Conduct periodic AML/KYC client reviews in accordance with the firm's review schedule.
Review client due diligence documentation to ensure accuracy and compliance with internal policy and applicable regulatory standards, including FCA and JFSC AML/CFT requirements.
Complete ID&V checks and ensure client files meet all relevant AML/CFT standards.
Perform screening of individuals and entities using industry-recognised tools such as SmartSearch, LexisNexis, and open-source intelligence.
Assess recent transactional activity to ensure consistency with client profiles.
Review and verify structure charts to confirm accuracy and ensure all related parties are properly documented.
Liaise with Investment Managers and Assistants to address outstanding action points, obtain missing or expired documentation, and ensure timely remediation.
Review investment attestations and assess client circumstances as part of the periodic review process.
Perform risk grading reviews and interpret information relating to high, medium, and low CDD risk factors.
Maintain and update the periodic review tracker, reporting on progress and ensuring quality and timeliness of output.
Balance allocated workloads effectively and take a proactive approach to additional administrative or compliance-related tasks as required.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16281
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Start: ASAP
Posted: 2025-11-05 17:26:53
-
JOB DESCRIPTION
TITLE: Logistics Implementation Analyst LOCATION: Maple Shade, NJ JOB SUMMARY: Implement Infor ERPLn in new acquisitions and existing operations operating on legacy platforms.
Assist small and midsize enterprise (SME) operations logistics to encompass sales, procurement, supply chain, warehousing, product development, manufacturing, and quality control, to develop future state blueprint process maps covering business operations in enterprise platforms.
Execute current state analysis, process maps, future state blueprints, to document current and future state of system processes to align with global models.
Prepare requirement specifications, design documents, test scripts to meet gaps in standard enterprise resource planning (ERP) offerings and test software changes provided to fit gaps.
Create data models and data mapping documents to migrate data from legacy platforms to Infor ERPLn.
Verify integrity of data imported into Infor ERPLn.
Gather requirement specifications for gaps in the standard process.
Create functional specifications for identified gaps along with test plans.
Test software changes according to test plans and pass and fail changes dialogs to perform fixes and corrections.
Collaborate with Logistics Solution Architects (LSA) to understand global processes.
Map and train users on processes.
Support issues in logistic domains.
Utilize Infor ERPLn and ERP products to implement ERP on new and legacy sites and to assist existing sites on Infor ERPLn to leverage capabilities from ERP.
Utilize ERP processes, including Infor ERPLn versions 10.4 and up, to understand process gaps between business operations and existing functionality in the ERP, to propose system solutions to meet gaps along with testing and deployment.
Utilize SDLC for Systems Development Life Cycle to gather requirements to meet gaps presented by the business, to develop system solutions to meet the gaps, test system solutions, and integrate testing and deployment.
Utilize SSADM/SAD to perform software and systems analysis and design.
EDUCATION/
REQUIREMENTS:
Bachelor's degree, or foreign equivalent, in Computer Science, or a related field.
Must have 5 years of experience with the following: utilizing Infor ERPLn and ERP products to implement ERP on new or legacy sites and to assist existing sites on Infor ERPLn to leverage capabilities from ERP; utilizing ERP processes, including any Infor ERPLn versions 10.4 and up, to understand process gaps between business operations and existing functionality in the ERP, to propose system solutions to meet gaps along with testing and deployment; utilizing SDLC for Systems Development Life Cycle to gather requirements to meet gaps presented by the business, to develop system solutions to meet the gaps, test system solutions, and integrate testing and deployment; and utilizing SSADM/SAD to perform software and systems analysis and design.
*Ability to work 100% remotely.
Requires 10% domestic travel.
SALARY: $125,611 to $150,000 per year
Reference code:
431741
ABOUT US
YOUR CAREER.
OUR ORGANIZATION.
THINK WE'RE A FIT? Be a part of Stonhard and be a part of something big.
We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world.
We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries.
We are growing and we love what we do.
Does this sound like your kind of place?
BENEFITS
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent insurance and financial benefits program.
Stonhard, being part of RPM Performance Coatings, is able to combine its resources to offer a substantial and comprehensive benefits package.Apply for this ad Online! ....Read more...
Type: Permanent Location: Maple Shade, New Jersey
Posted: 2025-11-03 06:09:23
-
JOB DESCRIPTION
TITLE: Logistics Implementation Analyst LOCATION: Maple Shade, NJ JOB SUMMARY: Implement Infor ERPLn in new acquisitions and existing operations operating on legacy platforms.
Assist small and midsize enterprise (SME) operations logistics to encompass sales, procurement, supply chain, warehousing, product development, manufacturing, and quality control, to develop future state blueprint process maps covering business operations in enterprise platforms.
Execute current state analysis, process maps, future state blueprints, to document current and future state of system processes to align with global models.
Prepare requirement specifications, design documents, test scripts to meet gaps in standard enterprise resource planning (ERP) offerings and test software changes provided to fit gaps.
Create data models and data mapping documents to migrate data from legacy platforms to Infor ERPLn.
Verify integrity of data imported into Infor ERPLn.
Gather requirement specifications for gaps in the standard process.
Create functional specifications for identified gaps along with test plans.
Test software changes according to test plans and pass and fail changes dialogs to perform fixes and corrections.
Collaborate with Logistics Solution Architects (LSA) to understand global processes.
Map and train users on processes.
Support issues in logistic domains.
Utilize Infor ERPLn and ERP products to implement ERP on new and legacy sites and to assist existing sites on Infor ERPLn to leverage capabilities from ERP.
Utilize ERP processes, including Infor ERPLn versions 10.4 and up, to understand process gaps between business operations and existing functionality in the ERP, to propose system solutions to meet gaps along with testing and deployment.
Utilize SDLC for Systems Development Life Cycle to gather requirements to meet gaps presented by the business, to develop system solutions to meet the gaps, test system solutions, and integrate testing and deployment.
Utilize SSADM/SAD to perform software and systems analysis and design.
EDUCATION/
REQUIREMENTS:
Bachelor's degree, or foreign equivalent, in Computer Science, or a related field.
Must have 5 years of experience with the following: utilizing Infor ERPLn and ERP products to implement ERP on new or legacy sites and to assist existing sites on Infor ERPLn to leverage capabilities from ERP; utilizing ERP processes, including any Infor ERPLn versions 10.4 and up, to understand process gaps between business operations and existing functionality in the ERP, to propose system solutions to meet gaps along with testing and deployment; utilizing SDLC for Systems Development Life Cycle to gather requirements to meet gaps presented by the business, to develop system solutions to meet the gaps, test system solutions, and integrate testing and deployment; and utilizing SSADM/SAD to perform software and systems analysis and design.
*Ability to work 100% remotely.
Requires 10% domestic travel.
SALARY: $125,611 to $150,000 per year
Reference code:
431741
ABOUT US
YOUR CAREER.
OUR ORGANIZATION.
THINK WE'RE A FIT? Be a part of Stonhard and be a part of something big.
We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world.
We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries.
We are growing and we love what we do.
Does this sound like your kind of place?
BENEFITS
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent insurance and financial benefits program.
Stonhard, being part of RPM Performance Coatings, is able to combine its resources to offer a substantial and comprehensive benefits package.Apply for this ad Online! ....Read more...
Type: Permanent Location: Maple Shade, New Jersey
Posted: 2025-11-03 06:09:05
-
JOB DESCRIPTION
The Pricing Analyst will be responsible for programming pricing consistent with channel/region/territory alignment with sales, marketing and business strategies for DAP Canada and Export sales organizations.
The analyst is responsible for managing all programs from routing the initial request for approval to loading data in our systems and ultimately ensuring pricing and rebates are processed correctly.
The analyst will review all invoice holds and release the orders based on pricing strategies, promotions and incentives as approved for the individual accounts.
Responsibility entails administration program approvals, pricing and rebates as required for each business segment.
The analyst will also manage rep agency payments in accordance with approved agreements.
Close communication with sales representatives, Marketing, Credit, Finance and Customer Service is essential in providing sales administrative support for DAP's accounts.
Responsibilities
Pricing & Promotional Support
Program and monitor pricing consistent with Channel, Region, Territory and National Account alignment Coordinate programs cross-departmentally aligning with key business objectives Coordinate discount and rebate account accruals in SAP with account payment activity Work closely with Customer Service to ensure account orders are priced correctly and invoiced on a timely basis Provide data and back-up documentation for auditor pricing verification Explore, test and audit for software efficiencies in running promotions and programs Work with RPM sister companies and DAP to ensure intercompany orders are processed correctly.
Administration/Analytical Support
Create reports and visuals that evaluate programs, pricing, and impacts therein Analyze impact of account pricing, promotions and other programs and communicate to key stakeholders Manage all account Off-Invoice and Backend Promotion Programs for the Canadian and Export sales organizations.
Coordinate with Marketing, Sales, Accounting and Credit personnel.
Understand and follow all established policies and procedures.
Coordinate and support rebate payment process for customers and buying groups. Coordinate and support rep agency payments in accordance with contractual agreements. Provide communication support on written material to company personnel on all group related programs.
REQUIREMENTS:
Bachelor's Degree, associate's degree. 1+ years of relevant experience.
Effective communications skills - verbal and written, SAP experience a plus. Grace under pressure - remain positive and focused to the task at hand. Effective problem-solving skills - quick on your feet and can think outside of the box.
Ability to multi-task and prioritize work all with a sense of urgency. Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$50,000 to $75,000 per year
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-10-22 07:08:43
-
JOB DESCRIPTION
The Pricing Analyst will be responsible for programming pricing consistent with channel/region/territory alignment with sales, marketing and business strategies for DAP Canada and Export sales organizations.
The analyst is responsible for managing all programs from routing the initial request for approval to loading data in our systems and ultimately ensuring pricing and rebates are processed correctly.
The analyst will review all invoice holds and release the orders based on pricing strategies, promotions and incentives as approved for the individual accounts.
Responsibility entails administration program approvals, pricing and rebates as required for each business segment.
The analyst will also manage rep agency payments in accordance with approved agreements.
Close communication with sales representatives, Marketing, Credit, Finance and Customer Service is essential in providing sales administrative support for DAP's accounts.
Responsibilities
Pricing & Promotional Support
Program and monitor pricing consistent with Channel, Region, Territory and National Account alignment Coordinate programs cross-departmentally aligning with key business objectives Coordinate discount and rebate account accruals in SAP with account payment activity Work closely with Customer Service to ensure account orders are priced correctly and invoiced on a timely basis Provide data and back-up documentation for auditor pricing verification Explore, test and audit for software efficiencies in running promotions and programs Work with RPM sister companies and DAP to ensure intercompany orders are processed correctly.
Administration/Analytical Support
Create reports and visuals that evaluate programs, pricing, and impacts therein Analyze impact of account pricing, promotions and other programs and communicate to key stakeholders Manage all account Off-Invoice and Backend Promotion Programs for the Canadian and Export sales organizations.
Coordinate with Marketing, Sales, Accounting and Credit personnel.
Understand and follow all established policies and procedures.
Coordinate and support rebate payment process for customers and buying groups. Coordinate and support rep agency payments in accordance with contractual agreements. Provide communication support on written material to company personnel on all group related programs.
REQUIREMENTS:
Bachelor's Degree, associate's degree. 1+ years of relevant experience.
Effective communications skills - verbal and written, SAP experience a plus. Grace under pressure - remain positive and focused to the task at hand. Effective problem-solving skills - quick on your feet and can think outside of the box.
Ability to multi-task and prioritize work all with a sense of urgency. Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$50,000 to $75,000 per year
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-10-21 23:09:51
-
JOB DESCRIPTION
5 YEARS OF MANUFACTURING EXPERIECE REQUIRED
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
The Master Data Analyst D365 is responsible for maintaining and ensuring the accuracy, consistency, and integrity of master data in D365 (with the focus on Released Products).
This role supports cross-functional teams (finance, operations, supply chain, product development and product management by analyzing, validating, and improving master data processes to enhance business operations and decision-making.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Maintain and manage master data (customer, vendor, product, materials, etc) within D365.
Perform Costs Rolls on Released Products.
Prepare Monthly Purchase Price Variance Report (PPV).
Perform regular data audits to identify inconsistencies, duplicates, and incomplete records.
Analyze large datasets to find trends, errors, or opportunities for optimization.
Prepare make/buy cost analysis.
Participate in Annual Cost Roll.
Support data governance policies, ensuring compliance with company standards.
Work closely with departments to understand data needs and improve workflows.
Create and maintain documentation for data procedures and standards.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Bachelor's Degree in Finance, Accounting, Data Analytics, or related field required.
Five years of manufacturing environment experience required.
Certifications
CPA or CMA preferred.
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of Cost Accounting and Manufacturing
Knowledge of Fully Integrated ERP Systems
Knowledge of Bills of Materials, Routes, Production work orders
Skilled in Microsoft Office with Advance Excel
Skilled in planning and managing multiple projects.
Ability to attention to details.
Ability to Problem analysis and resolution
Ability to pass a pre-employment background check.
Hiring Range
Between $86K - $97K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Type: Permanent Location: Burlington, Washington
Posted: 2025-10-19 23:08:53
-
JOB DESCRIPTION
5 YEARS OF MANUFACTURING EXPERIECE REQUIRED
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
The Master Data Analyst D365 is responsible for maintaining and ensuring the accuracy, consistency, and integrity of master data in D365 (with the focus on Released Products).
This role supports cross-functional teams (finance, operations, supply chain, product development and product management by analyzing, validating, and improving master data processes to enhance business operations and decision-making.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Maintain and manage master data (customer, vendor, product, materials, etc) within D365.
Perform Costs Rolls on Released Products.
Prepare Monthly Purchase Price Variance Report (PPV).
Perform regular data audits to identify inconsistencies, duplicates, and incomplete records.
Analyze large datasets to find trends, errors, or opportunities for optimization.
Prepare make/buy cost analysis.
Participate in Annual Cost Roll.
Support data governance policies, ensuring compliance with company standards.
Work closely with departments to understand data needs and improve workflows.
Create and maintain documentation for data procedures and standards.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Bachelor's Degree in Finance, Accounting, Data Analytics, or related field required.
Five years of manufacturing environment experience required.
Certifications
CPA or CMA preferred.
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of Cost Accounting and Manufacturing
Knowledge of Fully Integrated ERP Systems
Knowledge of Bills of Materials, Routes, Production work orders
Skilled in Microsoft Office with Advance Excel
Skilled in planning and managing multiple projects.
Ability to attention to details.
Ability to Problem analysis and resolution
Ability to pass a pre-employment background check.
Hiring Range
Between $86K - $97K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Type: Permanent Location: Burlington, Washington
Posted: 2025-10-19 23:08:42
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:41
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:35
