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Commercial Sales Support Specialist
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
Are you the person who spots the details others miss, enjoys finding solutions, and isn't afraid to pick up the phone to get things moving?
We're looking for an inquisitive, numbers-savvy Sales Support Specialist / Commercial Administrator who's as confident with Excel formulas as they are with customer conversations.
This is not just about processing orders - it's about connecting with customers, asking the right questions, solving problems, and keeping everything running smoothly behind the scenes in a fast-paced sales environment.
You'll be joining a long-established and steadily growing industrial distributor supplying the manufacturing sector, where your input will have a real impact on the team's success.
What we're looking for:
A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units.
Minimum GCSE (or equivalent) in Maths and English, grades A-C / 9-6; A-level or higher education preferred.
Confident with Excel, including formulas and data manipulation.
A strong communicator who's comfortable making outbound calls to customers and building positive relationships.
Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities of Commercial Sales Support Specialist:
Processing customer orders, raising invoices, and arranging global product deliveries.
Calculating sales prices and discussing them with customers.
Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
Managing stock control, raising purchase orders, and updating CRM records.
Making proactive customer calls and handling incoming enquiries.
Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Why join us? You'll be working in a supportive and collaborative environment, where curiosity is encouraged and initiative is valued.
No two days are the same, and you'll have the opportunity to expand your skills and develop your career as part of a growing company investing in its future.
If you have strong Excel skills, a head for numbers, an inquisitive nature, and the confidence to pick up the phone to customers, we'd love to hear from you.
Apply now for the position of Commercial Administrator by sending your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh on 07908 893621 for a confidential chat about the role.
Job Ref: 4253KBA - Commercial Sales Support Specialist ....Read more...
Type: Permanent Location: Dudley, England
Start: 14/12/2025
Salary / Rate: £27000 - £32000 per annum + + pension + training + free parking
Posted: 2025-11-14 12:31:26
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Sales Support Supervisor - Automotive Aftermarket
Drive Sales Excellence in a Global Automotive Brand
A leading global parts manufacturer serving the automotive aftermarket is seeking a proactive Sales Support Team Leader to oversee a high-performing support team and drive operational excellence across sales, customer service, and supply chain functions.
This is a hands-on operational role, ideal for someone who thrives on structure, enjoys solving problems, and takes pride in owning and optimising the systems, tools, and processes that drive commercial success.
Working closely with senior stakeholders in Sales, Marketing, Product, and Customer Service, you'll help optimise tools, systems, and workflows that directly impact customer satisfaction and revenue growth.
If you are a commercially minded supervisor who enjoys improving processes, enabling others to succeed, and making a visible impact, this role offers scope to build on your skills and take ownership of a key commercial function within a global aftermarket business.
What's on Offer
Salary: up to £38k Basic - dependent upon experience
Benefits: monthly bonus (up to £100 per month), private healthcare with BUPA, health cashplan, Bike2Work scheme and pension contributions of 5% employer, 3% employee.
Hybrid Working: Following a successful probation period, 1 day per week working from home
Location: Based near Wolverhampton, easily commutable from Wolverhampton, Codsall, Cannock, Penkridge, Pelsall, Brownhills, Aldridge, Walsall, Burntwood, Stafford, Cosford, Shifnal, Wombourne, Dudley, West Bromwich, Lichfield
The Role
You'll lead a team of Sales Support Administrators, ensuring smooth day-to-day operations while driving continuous improvement across systems, reporting, and customer experience.
Team Leadership & Performance
Supervise daily team activities, assign tasks, and monitor performance.
Track KPIs and support individual development through coaching and training.
Act as the escalation point for complex queries and customer concerns.
Sales Operations & Process Improvement
Maintain and optimise ERP and CRM systems (SAP, Salesforce).
Prepare customer backorder lists and inter-company order book reviews.
Collaborate with stakeholders to manage cashflow, receivables, and payables.
Liaise with warehouse and service providers to ensure smooth order fulfilment.
Own the end-to-end process for complaints, returns, and credit arrangements.
Reporting & Insight
Analyse data to identify growth opportunities and areas for improvement.
Monitor forecast accuracy and provide actionable insights to management.
Support departmental initiatives and cross-functional projects.
Training & Coverage
Ensure all tasks are covered during leave or peak periods.
Coordinate cross-training and implement best practices across the team.
This is a role where you'll genuinely wear multiple hats — one day you might be resolving a customer issue, the next streamlining a reporting process or coaching a team member.
You'll have the freedom to improve how things are done and the backing to make it happen.
Our Ideal Candidate
Experience & Skills
Proven experience in a sales support, operations, or commercial coordination role.
Previous exposure to the UK automotive aftermarket is highly desirable.
Strong working knowledge of SAP and Salesforce.
Confident communicator with excellent interpersonal skills.
Skilled in prioritisation, planning, and autonomous decision-making.
Experience supervising or mentoring team members.
What Makes You Stand Out
Analytical mindset with a proactive approach to problem-solving.
Comfortable juggling multiple priorities in a fast-paced environment.
Collaborative and able to build strong relationships across departments.
Customer-focused with a concern for accuracy and quality.
Positive, persuasive, and resilient under pressure.
Register Your Interest
To register your interest for this Sales Support Supervisor position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621.
Job Reference: 4297KB - Sales Support Team Leader - Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know - we're here to support you. ....Read more...
Type: Permanent Location: Wolverhampton, England
Start: 13/12/2025
Salary / Rate: £34000 - £39000 per annum + + bonus + pension + private healthcare
Posted: 2025-11-13 15:00:07
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Sales Support Supervisor - Automotive Aftermarket
Drive Sales Excellence in a Global Automotive Brand
A leading global parts manufacturer serving the automotive aftermarket is seeking a proactive Sales Support Team Leader to oversee a high-performing support team and drive operational excellence across sales, customer service, and supply chain functions.
This is a hands-on operational role, ideal for someone who thrives on structure, enjoys solving problems, and takes pride in owning and optimising the systems, tools, and processes that drive commercial success.
Working closely with senior stakeholders in Sales, Marketing, Product, and Customer Service, you'll help optimise tools, systems, and workflows that directly impact customer satisfaction and revenue growth.
If you are a commercially minded supervisor who enjoys improving processes, enabling others to succeed, and making a visible impact, this role offers scope to build on your skills and take ownership of a key commercial function within a global aftermarket business.
What's on Offer
Salary: up to £38k Basic - dependent upon experience
Benefits: monthly bonus (up to £100 per month), private healthcare with BUPA, health cashplan, Bike2Work scheme and pension contributions of 5% employer, 3% employee.
Hybrid Working: Following a successful probation period, 1 day per week working from home
Location: Based near Wolverhampton, easily commutable from Wolverhampton, Codsall, Cannock, Penkridge, Pelsall, Brownhills, Aldridge, Walsall, Burntwood, Stafford, Cosford, Shifnal, Wombourne, Dudley, West Bromwich, Lichfield
The Role
You'll lead a team of Sales Support Administrators, ensuring smooth day-to-day operations while driving continuous improvement across systems, reporting, and customer experience.
Team Leadership & Performance
Supervise daily team activities, assign tasks, and monitor performance.
Track KPIs and support individual development through coaching and training.
Act as the escalation point for complex queries and customer concerns.
Sales Operations & Process Improvement
Maintain and optimise ERP and CRM systems (SAP, Salesforce).
Prepare customer backorder lists and inter-company order book reviews.
Collaborate with stakeholders to manage cashflow, receivables, and payables.
Liaise with warehouse and service providers to ensure smooth order fulfilment.
Own the end-to-end process for complaints, returns, and credit arrangements.
Reporting & Insight
Analyse data to identify growth opportunities and areas for improvement.
Monitor forecast accuracy and provide actionable insights to management.
Support departmental initiatives and cross-functional projects.
Training & Coverage
Ensure all tasks are covered during leave or peak periods.
Coordinate cross-training and implement best practices across the team.
This is a role where you'll genuinely wear multiple hats — one day you might be resolving a customer issue, the next streamlining a reporting process or coaching a team member.
You'll have the freedom to improve how things are done and the backing to make it happen.
Our Ideal Candidate
Experience & Skills
Proven experience in a sales support, operations, or commercial coordination role.
Previous exposure to the UK automotive aftermarket is highly desirable.
Strong working knowledge of SAP and Salesforce.
Confident communicator with excellent interpersonal skills.
Skilled in prioritisation, planning, and autonomous decision-making.
Experience supervising or mentoring team members.
What Makes You Stand Out
Analytical mindset with a proactive approach to problem-solving.
Comfortable juggling multiple priorities in a fast-paced environment.
Collaborative and able to build strong relationships across departments.
Customer-focused with a concern for accuracy and quality.
Positive, persuasive, and resilient under pressure.
Register Your Interest
To register your interest for this Sales Support Supervisor position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621.
Job Reference: 4297KB - Sales Support Team Leader - Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know - we're here to support you. ....Read more...
Type: Permanent Location: Cannock, England
Start: 13/12/2025
Salary / Rate: £34000 - £39000 per annum + + bonus + pension + private healthcare
Posted: 2025-11-13 11:33:52
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As an Administrator, you'll be joining a well-established and growing catalogue and web-based lifestyle brands located just outside Oxford.
This full-time, permanent role offers a competitive salary, Monday to Friday office hours, and a hybrid working model (three days in the office, two from home).
The company specialises in a lifestyle range that includes clothing and accessories, and is known for its friendly, supportive, and collaborative culture where colleagues work together to achieve great results.
Purpose of the role: To support the Buying team in managing the selection and production processes for the catalogue.
Key Responsibilities for the Administrator Role:
Filing all invoices for ordering, logging and returning samples from suppliers
Organising samples for selection, photo shoots, logging all items on excel
Accurately recording information managing all administration related to product selected
Writing detailed product descriptions for the Buyer to use in web and catalogue copy
Organising all pack ups for photo shoots
Logging details of all books and stationery
Creating a bank of images for website and catalogue
Checking copy information for website matches and catalogues
Dealing with any customer or warehouse queries to resolve any quality issues or providing additional information.
Checking catalogue layouts and proofs ensuring all correct products are listed
General admin support
Key Skills Required for the Administrator Role:
Detail orientated
Organised, used to working to deadlines
Confident communicator
Work well under pressure and able to multitask
Adaptable in a changing environment
Strong IT skills, particularly excel
Able to work on own initiative
Own transport essential, due to remote location
What's in it for you?
A competitive salary
Working as part of a supportive and collaborative team
Training progression and personal development
Standard office hours Monday - Friday
Hybrid working
20 days holiday increasing with each year to a max of 25
....Read more...
Type: Permanent Location: Thame, England
Start: 01/01/2026
Duration: permanent
Salary / Rate: Up to £25000 per annum + competitive salary
Posted: 2025-11-11 23:35:03
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Commercial Sales Support Specialist
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
Are you the person who spots the details others miss, enjoys finding solutions, and isn't afraid to pick up the phone to get things moving?
We're looking for an inquisitive, numbers-savvy Sales Support Specialist / Commercial Administrator who's as confident with Excel formulas as they are with customer conversations.
This is not just about processing orders - it's about connecting with customers, asking the right questions, solving problems, and keeping everything running smoothly behind the scenes in a fast-paced sales environment.
You'll be joining a long-established and steadily growing industrial distributor supplying the manufacturing sector, where your input will have a real impact on the team's success.
What we're looking for:
A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units.
Minimum GCSE (or equivalent) in Maths and English, grades A-C / 9-6; A-level or higher education preferred.
Confident with Excel, including formulas and data manipulation.
A strong communicator who's comfortable making outbound calls to customers and building positive relationships.
Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities of Commercial Sales Support Specialist:
Processing customer orders, raising invoices, and arranging global product deliveries.
Calculating sales prices and discussing them with customers.
Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
Managing stock control, raising purchase orders, and updating CRM records.
Making proactive customer calls and handling incoming enquiries.
Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Why join us? You'll be working in a supportive and collaborative environment, where curiosity is encouraged and initiative is valued.
No two days are the same, and you'll have the opportunity to expand your skills and develop your career as part of a growing company investing in its future.
If you have strong Excel skills, a head for numbers, an inquisitive nature, and the confidence to pick up the phone to customers, we'd love to hear from you.
Apply now for the position of Commercial Administrator by sending your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh on 07908 893621 for a confidential chat about the role.
Job Ref: 4253KBA - Commercial Sales Support Specialist ....Read more...
Type: Permanent Location: Stourbridge, England
Start: 11/12/2025
Salary / Rate: £27000 - £32000 per annum + + pension + training + free parking
Posted: 2025-11-11 14:00:12
