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Business Analyst | Telecoms | Gibraltar | Office based
Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required.
As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.
What's on offer to you?
Exciting Telecoms company with growth plans
Lots of new projects
Working with the senior management team
What You Will Be Doing
Operationally maintain and continuously improve the functions within the business or technical domain
Dimension in line with business requirements
Apply best practices as defined by standardisation committees, industry bodies, and vendors
Track vendors' technology evolutions and lifecycle
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain
Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives
Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company
Business Process Analysis
Analysing and optimizing business processes related to telecommunications services such as:
Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements)
Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1)
Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)
Identifying areas for improvement and recommending solutions
Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as:
Concept to Market (C2M)
Lead to cash (L2C)
Trouble to resolution (T2R)
What You Will Need to Succeed in This Role
5+ years' experience in a Business Analyst role
Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale).
An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist
Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale)
ITIL / eTOM models
Experience with Agile, Scrum
Keywords: Business Analyst | Gibraltar | Agile | Telecoms ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-15 14:46:38
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Audit Manager | Commercial Services Company | Malta | Competitive Salary plus benefits package | Hybrid
Audit Manager required for an expanding corporate service company based in Malta.
They are currently looking to hire a Qualified ACCA or ACA or similar Audit Manager to manage a growing team due to an increase in their portfolio of industry clients.
They have over 30 years of established clients they manage, and offer practical knowledge in taxation, legal advisory and the provision of general corporate services.
The Team are all qualified professionals with an excellent reputation in the Malta location but also have a presence on an international basis.
What's on offer to you?
Hybrid - 4 days office / 1 day home
Christmas Bonus
Annual salary review
Summer hours during July/August
Various annual social events
Employee Assistance Programme
APS Employee Scheme
Working hours can be flexible - 07:30/08:45 - 16:30/17:45
What You Will Be Doing
Providing guidance to the rest of the team when on client Audit.
Deliver high-quality audit and assurance service, including preparing and reviewing audit plans.
Providing on-the-job training to part qualified staff.
Managing your own client portfolio.
Ensuring that clients are dealt with in a timely manner and deadlines achieved.
Performing technical reviews of audit work.
Effectively manage the Audit process with appropriate consideration of audit risk issues and accounting technical matters.
Liaising with other departments to ensure the smooth delivery of the audit process.
Demonstrate expertise in primary accounting frameworks (mainly IFRS and GAPSME) and in related financial reporting matters.
What You Will Need to Succeed in This Role
You must be a fully qualified Accountant through ACA, ACCA or the equivalent.
In possession of a warrant to practice as a Certified Public Accountant and hold a Practising Certificate in Auditing.
Thorough knowledge of IAS, GAAP and IFRS.
Leadership skills.
Pro-active, organized, and self-motivated.
An excellent eye for detail.
Meticulous, flexible with a can-do approach to work.
Excellent interpersonal skills.
Keywords: Audit Manager |Malta |ACCA |ACA |Qualified |Audit and Assurance ....Read more...
Type: Permanent Location: Malta
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-04-15 14:33:08
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Accounts Assistant | Corporate Services | Gibraltar | £competitive plus study support | Office based
Accounts Assistant required for an established Corporate Services company based in Gibraltar.
The position would suit either an experienced Accounts Assistant with a proven track record in different aspects of client accounting or someone who is looking to build on their experience with a new and challenging role.
As the Accounts Assistant you will ideally be AAT qualified or near qualifying, support the delivery of high-quality accounting services and will contribute to the overall success of the department.
Candidates with relevant client accounting experience and not AAT qualified will also be considered.
What's on offer to you?
Genuine career progression
Generous holidays offered in excess of Gibraltar normal offerings
Study support offered for AAT or similar
What You Will Be Doing
Providing support with day-to-day administration and assisting with all accounting procedures and processes related to some of the core areas described below:
Office and client account reconciliation
Accounts payable and accounts receivable functions
Activities related to finance day end
Purchase ledger
Fixed asset register and depreciation
Management of petty cash processing and control
Preparation, checking and posting of banking transfers
Using Excel spreadsheets, databases and Microsoft Office and accounting/practice management system
Calculating, checking, and analysing to ensure payments and receipts are correct before processing onto systems
Raising queries and liaise with clients, suppliers and staff accordingly
Recommend improvements to processes and procedures in areas of efficiency, control and work quality.
Ad-hoc and project support responsibilities, as required
Undertake any other duties that are within the employee's skills and abilities whenever reasonably instructed
What You Will Need to Succeed in This Role
Sound intellectual skills evidenced by a strong academic background.
Must hold at least 5 GCSEs (A-C) or equivalent, to include Maths and English
AAT qualified (or working towards) would be an advantage but not essential
Knowledge and experience of accounting principles and practices (e.g.
reconciliation and balances, accounting computer systems and ledgers, coding structures, payroll procedures)
Excellent knowledge of MS Office suite - Excel and Outlook essential
Experience of AIM or equivalent legal system would be an advantage
Superior organisational skills and the ability to handle multiple priorities
Client orientated with the ability to handle highly confidential information and maintain discretion at all times
Excellent attention to detail and accuracy
Self-motivated and able to work on own initiative and effectively manage own time
Able to work successfully as part of a team
Keywords: Accounts Assistant | Gibraltar | AAT | Payroll | Reconciliations | Client Accounting | Excel ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-15 14:28:00
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Accounting Associate | Commercial Services | Malta | Up to 30,000k | Hybrid
An Accounting Associate is required for an exciting company based in Malta.
Our client is currently growing their Accountancy team and are on the lookout for a motivated and self-driven candidate to join an existing team of professionals, whose main duties include the preparation of client financial statements and providing assistance in the preparation of other financial reports.
What's on offer to you?
Hybrid - 4 days office / 1 day home
Christmas Bonus
Yearly salary increments
Summer hours during July/August
Various social events
Richmond Employee Assistance Programme
APS Employee Scheme
10 days study leave per year
Working hours - 07:30/08:45 - 16:30/17:45
What You Will Be Doing
Building strong working relationships with clients;
Works as an effective team member to accurately complete project components and tasks, including:
Preparing, maintaining, updating and finalising accounting data
Processing of non-technical and technical information in accounting systems
Preparation and submission of personal tax returns for sole traders
Preparation and submission of VAT tax returns for clients
Preparation of Management Accounts
Preparation of Trial Balances
Preparation and maintenance of cash books
Preparation and maintenance of accounting journals
Dealing with the relevant regulatory and supervisory authorities
What You Will Need to Succeed in This Role
Currently reading for ACCA or equivalent;
Working experience within an accounting team would be considered an asset;
Proficient in Microsoft Office software programs.
An advanced level in Microsoft Excel would be considered an asset;
Strong communication skills in English and Maltese, both written and spoken.
Ability to balance multiple priorities and complete assignments within time constraints and deadlines;
Ability to quickly adapt to changing client and business dynamics;
Efficient coupled with a good eye for detail;
Risk awareness and high integrity when dealing with confidential information;
Self-motivated, proactive with a positive ‘can do' attitude;
Strong organisational skills and attention to detail.
Keywords: Accounting Associate |Malta | Microsoft Excel | VAT | Accounting Data | Trial Balances ....Read more...
Type: Permanent Location: Malta
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-04-15 14:26:28
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Secretary/PA - Non Litigation | Legal | Gibraltar | Market Rate Salary | Office Based
Secretary/PA required to work for a long-established Legal company based in Gibraltar.
The ideal candidate will have experience of working in an office-based environment for at least 3 years, with knowledge of how to organise emails, diaries, meetings and general duties that may be required while working for a busy company department.
The Secretary/PA will have proven time management skills and be confident to deal with clients face to face as well as on the phone.
What's on offer to you?
Career review within the Company
18 days holiday plus Gibraltar Bank Holidays
Training provided as part of the role duties
What You Will Be Doing
Diary management, agenda keeping, greeting clients, arranging meetings, phone calls and emails to clients
Drafting invoices
Invoice chasing
Drafting documents
Preparing files and bundles
Preparing documents for storage and for Court when necessary
Typing, audio typing and dictation
Scanning, photocopying, filing, and printing
Basic admin tasks
What You Will Need to Succeed in This Role
Excellent organisational and multitasking abilities
Experience in client care
Minimum of 3 years' admin experience to assist generally in office
Clear communication skills and a keen eye for accuracy and detail are essential
Fluent and high command of English is a must, legal experience and Spanish an advantage but not essential
Secretaries in the legal sector an advantage but candidates with administration roles will also be considered
Keywords: Secretary/PA | Gibraltar | Legal | Diary management | Client management
....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-11 09:01:04
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Systems Team Lead | Telecommunications | Gibraltar
Systems Team Lead required to play a critical role in managing and optimizing our infrastructure to ensure the highest levels of performance, reliability, and scalability.
This position requires strong technical expertise in Linux and Windows systems administration, VMware and XCP-ng virtualization, automation frameworks, and infrastructure management.
The Systems Team Lead will have a proven track record of leading teams, driving projects to completion, and implementing best practices in system design and administration.
What's on offer to you?
Competitive salary and benefits package.
Pension scheme.
Opportunities for professional development and career advancement.
Dynamic and collaborative work environment.
Exposure to cutting-edge technologies and industry trends.
What You Will Be Doing
Lead a team of systems engineers, providing guidance, mentorship, and technical expertise to drive excellence in performance and service delivery.
Design, implement, and manage Linux-based infrastructure to support critical network operations, including servers, storage systems, and networking components.
Architect XCP-ng and VMware virtualization solutions to optimize resource utilization, performance, and scalability.
Develop and implement and automation framework using tools such as Ansible, Puppet, or Chef to streamline system provisioning, configuration management, and deployment processes.
Experience with CFEngine will be a plus.
The main goal is to improve operation efficiency and to ensure alignment to configuration standards and security policies.
Design and maintain infrastructure as code (IaC) templates to automate the deployment and configuration of virtualized environments.
Identify opportunities for process automation and efficiency improvements, and drive initiatives to automate repetitive tasks and workflows.
Monitor system performance, capacity, and availability using monitoring tools such as Observium, ElasticSearch.
TIG stack and Graylog.
Ensure compliance with industry standards and regulations, such as PCI DSS, GDPR, and HIPAA, as applicable to system administration and security practices.
Conduct regular security assessments and audits, and implement remediation measures to address identified risks and vulnerabilities.
What You Will Need to Succeed In This Role
Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum of 7 years of experience in systems engineering, with expertise in Linux administration, VMware virtualization, and automation.
Strong knowledge of Linux operating systems (e.g., CentOS, Ubuntu) and experience with system administration tasks such as package management, filesystems, and networking.
Proficiency in VMware vSphere/vCenter and XCP-ng administration, including VM deployment, resource management, and high availability configurations.
Hands-on experience with automation tools such as CFEngine and Ansible, Puppet, Chef or Terraform for infrastructure provisioning, configuration management, and orchestration.
Excellent scripting skills (e.g., Shell, Python, PowerShell) for automation and task automation.
Strong understanding of networking concepts, protocols, and technologies.
Experience with cloud technologies (e.g., AWS, Azure, Google Cloud Platform) is a plus.
Certifications such as RHCE, VCP, or AWS Certified DevOps Engineer are preferred.
Keywords: Systems Team Lead | Telecommunications | Gibraltar | Linux | Automation | VMWare
....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-04-08 16:20:27
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In House Lawyer | Commercial | Gibraltar | Competitive Market Salary Package depending on experience| Office Based
In House Lawyer/Legal Advisor required for a growing visionary development company based at one of their key office locations in Gibraltar.
The successful applicant will act as Legal Advisor to the Director team throughout the contract process and have an expertise in contract law ideally from the Construction industry.
Confident communication skills are key to act as liaison between both external and internal parties.
This is a junior to middle level role and would suit ideally a UK/Gibraltar part or newly qualified Lawyer or Paralegal or Legal Associate with relevant experience and ideally have a minimum of five years' experience in a similar position.
What's on offer to you?
Genuine career progression due to company growth
22 days holiday plus Gibraltar Bank Holidays
High profile role working alongside Director Team
What You Will Be Doing
Legal Matters:
Review, negotiate, and draft contracts, collateral warranties, subcontracts, supply contracts, NDAs, and bespoke agreements as required
Draft RFQs in coordination with the purchasing team
Monitor and manage insurance-related affairs
Review and draft bonds, parent company guarantees, similar documents as required in collaboration with the finance team
Risk mitigation
Provide guidance on dispute resolution
Liaison with external legal counsel
Contract Management:
Offer legal and contractual assistance throughout project lifecycles in coordination with on-site project managers and the production team
Monitor progress of projects with on-site teams
Overview and manage correspondences with clients and various stakeholders
Internal/Corporate Governance Matters:
Provide legal support to the HR team
Handle corporate matters such as lease renewals, updates to corporate documentation, etc
Maintain updates to general terms and conditions
Ensure an up-to-date archive of legal documents
Training:
Provide training to employees on legal and contractual matters relevant to contract law, construction law, and risk management
What You Will Need to Succeed in This Role
Minimum of five years' experience in a similar role
Part or Newly Qualified Lawyer in the UK/Gibraltar
Excellent communication skills and a confidant personality to be able to multi task
Work well under pressure
Self-motivated as well as being a strong and keen team player
Keywords: Lawyer| Legal Advisor | Gibraltar | Contracts| Agreements |Corporate Governance | NDAs |Bonds ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-05 08:43:39
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Claims Handler | Insurance | Gibraltar | Competitive salary package | Office Based
Claims Handler required for an established Insurance company specialising in personal lines based in Gibraltar.
You will ideally have a minimum of two years in a similar role investigating claims and appreciate the need to work at speed and to the highest levels of customer service.
As the Claims Handler you will establish the validity of a claim and its content and then process all the claims relating to motor vehicles, household and commercial while ensuring a high level of customer service and satisfaction.
What's on offer to you?
Genuine career progression
Summer Hours are offered
Extensive benefits including health cover and academic support
Reporting to the Team Lead
What You Will Be Doing
Investigate and handle all motor, household and commercial insurance claims up to established limits which will be communicated by the Team Leader
Negotiate settlements with claimants, third party insurers and suppliers, within an Authority Limit that will be set by Management
Liaise with claims adjusters, engineers and approved contractors in Gibraltar and abroad where necessary
Perform any other duties as assigned by Senior management team
Where necessary investigate claims through on site visits and interviews and prepare reports any other documentation on investigations
You will be responsible for all claims recoveries
Proactively action audit feedback from the Claims Supervisor or the European Claims Manager
What You Will Need to Succeed in This Role
Minimum of 2 years of experience in insurance claims handling or a related field
Proven track record of effectively managing insurance claims from initiation to resolution
Excellent communication skills, both verbal and written, with the ability to effectively interact with clients, colleagues, and third-party service providers
Strong negotiation skills to resolve claims efficiently while maintaining positive relationships with stakeholders
Attention to detail and accuracy in documentation and data entry
Ability to work independently and as part of a team in a fast-paced environment
Customer-focused with a commitment to providing exceptional service to clients
Ethical and principled approach to handling insurance claims with integrity and professionalism
Collaborative attitude with a willingness to learn and grow within the insurance industry
Keywords: Claims Handler | Insurance | Gibraltar | Third Party Insurers | Claims Adjuster | Third Parties |Claims investigation ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-03 16:23:41
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Customer Service Team Leader | Insurance| Gibraltar | Competitive Salary + Bonus | Office-based
As the Customer Service Team Leader, you uphold and ensure an excellent standard of customer experience within our client's team.
Leading the customer service team, your primary responsibility is to provide guidance in achieving both departmental and individual objectives.
This includes proficiently managing direct customer inquiries across various lines of business, offering insurance advice, and adhering to underwriting guidelines.
Moreover, the Customer Service Team Leader will take the lead in directing the team's cross-selling endeavours, actively identifying opportunities to recommend supplementary products or services that align with customer needs.
What's on offer to you?
Life & Travel Insurance
International Health Insurance
Summer Hours
Discount on insurance policies
Payment of membership fees for professional institutes (CII)
Generous education incentives and awards for continuous professional growth in the role
What You Will Be Doing
Lead and motivate the customer service team to achieve departmental objectives and individual performance targets
Prepare quotes, issue new policies, and manage renewals within established limits and documented procedures
Ensure accurate and efficient data entry into the system
Perform duties as assigned by senior management or the core team
Chase renewals and oversee payment and debt collection processes
Deliver exceptional customer service to clients and introducers through various channels, including face-to-face interactions, telephone, and email
Liaise effectively with clients, brokers, claims unit, and underwriting department regarding claims or insurance needs
Provide support to the Finance Department by addressing queries related to premium payments and credit control
Proactively follow up with clients and brokers for renewals, maintaining comprehensive records on the underwriting system
Collaborate closely with the underwriting manager to continuously evaluate and enhance current processes and systems
What You Will Need to Succeed in This Role
Ensure the timely issuance of all necessary renewal documentation to clients and brokers
Effectively manage and follow up on direct Personal Lines and broker renewals to ensure prompt receipt of payments or instructions
Meet individual performance objectives set on an annual basis, while also fostering a culture of continuous improvement within the team
Minimum 3 years in insurance customer service, with at least 1 year in a leadership role
Ability to motivate and lead a team effectively
Strong understanding of insurance products, policies, and procedures
Excellent verbal and written communication skills
Ability to prioritize tasks and meet deadlines efficiently
Meticulous attention to detail in data entry and documentation
Strong analytical and problem-solving skills
Collaborative approach with a focus on fostering teamwork
Commitment to delivering exceptional customer service
Adaptability to changing business needs
Ability to identify and promote additional products or services
Familiarity with insurance software systems
Interest in process improvement initiatives
Participation in leadership development programs
Up-to-date knowledge of insurance industry trends and regulations
Keywords: Customer Service Team Leader | Insurance | Gibraltar | excellent salary | recruitment | Team Lead ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-03 15:26:36
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Customer Service Team Leader | Insurance| Gibraltar | Competitive Salary + Bonus | Office-based
As the Customer Service Team Leader, you uphold and ensure an excellent standard of customer experience within our client's team.
Leading the customer service team, your primary responsibility is to provide guidance in achieving both departmental and individual objectives.
This includes proficiently managing direct customer inquiries across various lines of business, offering insurance advice, and adhering to underwriting guidelines.
Moreover, the Customer Service Team Leader will take the lead in directing the team's cross-selling endeavours, actively identifying opportunities to recommend supplementary products or services that align with customer needs.
What's on offer to you?
Life & Travel Insurance
International Health Insurance
Summer Hours
Discount on insurance policies
Payment of membership fees for professional institutes (CII)
Generous education incentives and awards for continuous professional growth in the role
What You Will Be Doing
Lead and motivate the customer service team to achieve departmental objectives and individual performance targets
Prepare quotes, issue new policies, and manage renewals within established limits and documented procedures
Ensure accurate and efficient data entry into the system
Perform duties as assigned by senior management or the core team
Chase renewals and oversee payment and debt collection processes
Deliver exceptional customer service to clients and introducers through various channels, including face-to-face interactions, telephone, and email
Liaise effectively with clients, brokers, claims unit, and underwriting department regarding claims or insurance needs
Provide support to the Finance Department by addressing queries related to premium payments and credit control
Proactively follow up with clients and brokers for renewals, maintaining comprehensive records on the underwriting system
Collaborate closely with the underwriting manager to continuously evaluate and enhance current processes and systems
What You Will Need to Succeed in This Role
Ensure the timely issuance of all necessary renewal documentation to clients and brokers
Effectively manage and follow up on direct Personal Lines and broker renewals to ensure prompt receipt of payments or instructions
Meet individual performance objectives set on an annual basis, while also fostering a culture of continuous improvement within the team
Keywords: Customer Service Team Leader | Insurance | Gibraltar | excellent salary | recruitment | Team Lead ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-03 14:14:18
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Client Support Executive | Financial Services | Gibraltar | Competitive Salary + Benefits | Office Based | Can be offered as a Temporary or Permanent Role
Client Support Executive required for our established Financial Services client based in Gibraltar.
You will be highly flexible and adaptable as you will be required to undertake a variety of roles within the business such as working with Forex, investment funds, company marketing and IFA administration.
If you are focussed, determined, self-motivated with a strong work ethic then we would like to see your CV.
If you are a Client Support Executive and looking to take the next step in your career then this could be the role for you.
Full training will be provided.
What's on offer to you?
Can be offered on a temporary contract or a permanent basis depending on applicant
Competitive salary package
Reporting to the IFA Manager on site
What You Will Be Doing
Deliver exceptional service to new and existing clients (within standard SLA turnaround times) and provide a tailored service
Ensure a seamless onboarding process for new clients with within our standard turnaround times
Ensure a seamless onboarding process and renewal process for Gibraltar Resident applications.
Provide timely weekly Management Information on status progress of new onboarding cases
Re-balancing Trading working as part of the wider team for rebalancing trading as and when this takes place
First point of contact for incoming phone calls and office visitors
Incoming client mail and outbound client mail
Manage ongoing workflows for clients and ensure these are completed within SLAs
Working as part of a team to ensure the timely completion of bulk trading
Any other duties as requested inline with the role and the team
What You Will Need to Succeed in This Role
Computer literate
Familiar with CRM platforms
Industry, Product & Technical Knowledge
Time management skills
Organised and able to prioritise work tasks
Positive attitude and good communication skills
Strong work ethic
Results orientated
Commercial awareness
Problem-Solving - able to ‘think outside the box' to resolve challenges
Emotional Intelligence
Self-confidence - positive outlook and clear focus
Focused, Determined and Consistent
Customer Service focus
Team player
Keywords: Client Support Executive | Financial Services | Gibraltar | IFA Support | Trading Markets ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-03-27 08:09:42
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Claims and Broker Administrator | Insurance | Gibraltar | Salary c£27 -35k DOE | Hybrid plus flexibility around hours
Claims and Broker Administrator required for an expanding Insurance company based in Gibraltar.
As the Claims and Broker Administrator, you will be managing key relationships for the business with the support of the Directors.
You would be primarily focused on claims administration for their corporate client policies.
An important part of the role would be working closely, and developing strong business relationships, with their key stakeholders which include insurance companies, intermediaries and their clients.
What's on offer to you?
Genuine career progression
22 to 25 days holiday plus Gibraltar Bank Holidays
Work 1 Day from Home
What You Will Be Doing
Be familiar with the claims process for the main providers our client work with, this will involve an introductory meeting claims handlers.
It is fundamentally important to follow insurer claims protocols.
Dealing on average with ten to thirty open claims initially any given time, providing support, customer service and claims approval on behalf of insurers in some cases.
The work will involve input of claims into the system, notifying insurers promptly, diarising, key relationship management where you are required to develop a good working relationship with insurance claims handlers as well as their clients.
This will involve face to face work and therefore you must be comfortable meeting clients and insurers face to face and over the phone.
Once a thorough understanding of organisational processes and claims system is established, the role will assist in developing internal and administrative controls in order to enhance risk mitigation and optimise the claims processes.
The role will develop to include supporting the team in other areas such as renewals and you will be expected to support your colleagues with other ad hoc duties in support of the business such as claims, general queries etc.
The role may also involve a small amount of travel.
What You Will Need to Succeed in This Role
Ideally five years' experience in the insurance industry within a property claims role.
The ideal candidate would be Cert CII part or qualified or working towards the qualification.
We are looking for a team player.
Strong organisational skills, attention to detail and a pro-active approach to work.
You will be able to manage your own work load and be confident talking to clients on the phone and face to face.
Experience using Microsoft and Apple applications including Excel, Outlook, Teams etc.
and strong administration skills.
You will receive the full support and guidance of our client's senior broker.
Keywords: Claims and Broker Administrator | Insurance | Gibraltar | Property Claims | Cert CII ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-03-22 14:00:51
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Finance Manager | Commercial Sector | Gibraltar | Market Salary Package | Hybrid Working
SRG is seeking a Finance Manager for a well-established commercial company with offices in Gibraltar, the UK, and other international locations.
Working out of the company's Head Office in Gibraltar, this key Finance Manager position has emerged due to the company's continuing growth and is focused on the preparation of monthly, quarterly, and annual consolidated accounts and financial statements.
The successful candidate will report directly to the Finance Director, playing a vital role in ensuring the timely and accurate delivery of these financial reports, adhering to the company's reporting schedule and external compliance requirements. Qualified ACA, ACCA, or CPA candidates who require permits may also apply for this role.
What's on offer to you?
Working alongside Finance Director
25 days holiday
Opportunities for career progression
What You Will Be Doing
Leading the Group Consolidated Audit
Managing the Statutory Finance Team
Ensuring a precise and timely approach to statutory financial statement preparation
Overseeing the monthly consolidated management pack, guaranteeing timely and accurate delivery
Managing relationships with established audit partners
Collaborating with Group local accounting teams for monthly and annual consolidation processes
Reconciling payroll
What You Will Need to Succeed in This Role
Qualified ACA, ACCA, or CPA, ideally with experience in the audit sector
At least 5 years of experience in a similar financial accounting role
Knowledge of Financial Statements
Strong Excel skills
Ability to work independently and as part of a team
Keywords: Finance Manager |Gibraltar | ACA, ACCA, CPA | Consolidated Accounts| Financial Statements | Group Accounts ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-03-15 15:45:50
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Global Acquisition Manager | Real Estate | Gibraltar | Excellent Salary Package |
Global Acquisition Manager required for a Gibraltar-based group dedicated to the ownership, development and management of commercial and residential real estate assets across capital cities, applying a bespoke investment strategy to each geographic region.
As the Global Acquisition Manager You will be responsible for supporting the growth and expansion of our clients company, planning & executing projects that expand the group.
What's on offer to you?
Excellent benefits and bonus package
Health and pension cover
Career changing opportunity
Reporting to the CEO
What You Will Be Doing
Act as a liaison to the Chief Executive Officer in all Acquisition related activities
Communicate to internal and external stakeholders on progress, issues, and impediments across the entire acquisition process - from prioritization, analysis, internal review committee and presentations, board reviews, due diligence process, contract negotiations phase, final purchase of the asset, transition and absorption within day-to- day activities of the group
The Acquisitions Manager will be responsible for delivering within the timelines the internal analysis performed by Acquisition Analysts and appraisers, it will also be responsible for cross checking the data with the Chief Financial Officer and Chief Operating Officer
Set and coordinate all meetings in order to advance each project, define clear goals for each meeting, ensure that all parties know what they have to prepare and check that the deliverables are in fact ready for presentation beforehand.
Each analysis is presented internally and challenged by top management members that form the internal acquisition committee.
Organize tenders for the due diligence phase as requested by management and according to business specifics - typically is a combination of top tier providers submitting their offers for legal due diligence, technical due diligence, taxes and fiscal due diligence, etc.
Comprise all tenders and submit a report to top management for approval of final providers with comparisons between the offers received for each area
Ensure that the relevant directors are made aware of SPAs timelines to be signed in order to be available at specific locations
Understand project specific transaction KPI's and other project management processes to accomplish objectives set by the team
Provide status updates to Senior Management with respect to changes in scope or cost of the project
Analytically approach project management to provide accurate status reports to assist in any strategic decisions
What You Will Need to Succeed in This Role
Candidates will have at least 3-5 years of work experience in the real estate industry with a preference for candidates with real estate acquisitions experience and/or legal background in the real estate industry
Have an undergraduate law degree preferably, or alternatively an undergraduate degree in business, finance or economics
Effective interpersonal skills and ability manage multiple acquisitions in parallel
Financial modelling skills including cash flow analysis are considered a plus
Keywords: Global Acquisition Manager |Gibraltar | Real Estate | excellent salary | recruitment |
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Type: Permanent Location: Gibraltar
Start: asap
Duration: permanent
Salary / Rate: competitive salary + benefits
Posted: 2024-03-15 10:22:31
