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2nd Line Engineer Upto £45,000City of London Company:Our client is an Insurance and underwriting agency that cover the full range of functions necessary to support the insurance activities of the organisation including compliance, risk management, capital and risk modelling, actuarial, finance and investments, HR and systems. The role:This is an opportunity for an efficient Junior 2nd Line Engineer to join the IT Team and support the systems utilised by the managing agency and staff.
The role will primarily focus on assisting the IT Operations Manager on a day-today basis.
Responsibilities:
Provide 2nd line support, both in the office and remotely.Resolve any 2nd line technical problems that occur and record all details on the Service Desk system.Liaise and maintain good working relationships with US-based IT teams.Monitor the back-up procedure for all servers, systems and data.Monitor server and firewall logs, network traffic and endpoint protection systems.Monitor all laptops, desktops and servers to ensure they are compliant with company patching and security procedures.Install, configure, maintain, support and optimise all new and existing network hardware and software.Install, administer, and optimise servers and related components to achieve high performance of the various business applications.Assist with disaster recovery processes and business continuity procedures for re-establishing servers, databases, and operating systems in the event of a disruption, both minor and catastrophic.Monitor datacentre environments and coordinate servicing and repairs of air conditioning and UPS systems.Assist with the hardware and software asset management process.
IT SKILLS:
Microsoft Systems - Office 365Teams, Azure, Active Directory and PowerShell Backup Systems - Veeam, Microsoft Azure BackupIn-house Systems - OpenBox/Skyline, MS Access applications, Cascade Security systems - Symantec Endpoint Protection, CrowdStrike, Windows Defender Email Systems - Microsoft Exchange Server 2016/365 Virtualisation Technology - VMware Operating Systems - Windows Server 2012/2016/2019, Windows 10/11Network Hardware - Cisco Systems (Routers, switches, firewalls and telephones), HP
Benefits:
Health insurance / Employee assistance programme / Pension up to 15% /Dental Cover/Fitness membership / Season ticket loan/ Pret Coffee subscription / performance bonus and many more.
This is an absolute urgent position, with interviews happening immediately, so if you are interested please submit your CV to soniab@justit.co.uk or drop me a call Sonia on 0207 4269844 to discuss the role in more detail.
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Type: Permanent Location: City of London, England
Start: 14/05/2024
Posted: 2024-05-15 11:39:02
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System Test Analyst
Location- Richmond Upon Thames
Are you an experienced Test Analyst looking for an exciting new role?
About the company
Our client is a market leader in camera solutions and digital evidence management software with the most advance systems in the world.
Position overview
You will be responsible for testing camera hardware and software systems to ensure they function seamlessly together.
You will develop and execute automation tests to simulate the system performance under different system loads of usage and network conditions.
Responsibilities
Software Testing
System Testing
Camera Testing
Scalability and Load Testing
Candidate requirements
Essential Skills and personal qualities
, Minimum 3 years' experience as a System Tester or similar role.
, Experience in software testing methodologies and testing types.
, Experience in defining test scenarios, test cases, test matrices and text execution.
, Ability to understand technical specifications.
, Experience in Browser Compatibility testing.
, Experience in system performance testing with good appreciation of memory, CPU, network, and scalability.
, Experience in building and running automated load testing test suites.
, Experience of Agile & Scrum development environment.
, Working knowledge of test management software and SQL.
, Ability to document and troubleshoot errors.
, Experience of reporting build health and maintaining bug backlog in TFS, Jira or similar.
, Excellent written and verbal communication skills.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
Salary: £45,000-£50,000 per annum
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Type: Permanent Location: Richmond upon Thames, England
Start: 14/05/2024
Posted: 2024-05-15 11:38:57
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IT Support Engineer
________________________________________
Location: Uxbridge
Salary: £28,000 - £32,500 per annum + Quarterly Bonuses
________________________________________
Are you a recent graduate or an IT Professional looking for an exciting new role?
About the company
Our client is a world leader in vison and safety equipment manufacturer.
Position Overview
As the public face of the IT Department, the IT team provides essential support to the business.
The role provides the opportunity to work on projects and work alongside and provide IT Infrastructure support to the business.
Responsibilities
, Manage and support IT equipment and phones for staff.
, Act as the first point of contact and support for all IT issues.
, Ensure IT infrastructure and security across offices.
, Handle ordering and inventory control of IT and phone equipment.
, Install IT workstations and company software.
, Support Microsoft components and handle various IT projects.
, Provide basic level network infrastructure support.
, Manage Active Directory, Exchange, Windows 10/11, and Office365, with 3rd line escalation when required.
, Handle IT supplier-related activities like procurement.
Candidate Requirements
Essential Skills and personal qualities
, Degree educated in IT/Business with IT, successful project management experience, and full driving license preferred.
, Detail-oriented with logical thinking.
, Excellent written and spoken English.
, Interest in project work.
, Flexible, resilient, and proactive.
, Strong time management and task prioritization.
, Analytical mindset with problem-solving skills.
, Team and service-oriented.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
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Type: Permanent Location: Uxbridge, England
Start: ASAP
Salary / Rate: £30000 - £35000 per annum
Posted: 2024-05-13 13:54:33
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IT Systems Administrator
Location: Liverpool Street
Salary: Up to £42k
Are you a 2nd Line IT Support Analyst looking for the next step in your career?
Position Overview
A prestigious architecture company is looking for an experienced and technical 2nd line engineer to join their team as an IT Systems Administrator.
The ideal candidate would have solid experience in the below technical skills and is ready to start dipping into 3rd Line Support.
Responsibilities
;Maintain and secure our hardware which includes switches, routers, firewall, AV and communications platforms etc.
Support and develop our virtual and physical server/desktop infrastructure, apps and communication platforms.
Application & OS patching maintenance, driver & software updates
Run regular audits, monitor, and secure our network and devices.
Facilitate desk moves, office relocation and project office support.
Manage and maintain infrastructure in our Cloud, Datacentre and remote studios.
Guiding the helpdesk as needed and fill the helpdesk void in times of reduced capacity.
Provide second/third line support to 260+ users.
Candidate Essentials
Windows 2016/2019 Server
Azure Office 365 & Exchange online
Zoom & MS Teams
Intermediate level networking skills
oDHCP/DNS
oVlan
oTCP/IP & routing
oOSI network stack understanding
Active Directory 2016 & AD Group policy management
AD security - NTFS, Security Groups & Share permissions
Experience in managing application deployment & lifecycle
PC image creation methods & deployment
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
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Type: Permanent Location: City of London, England
Start: 10/05/2024
Salary / Rate: £40000.00 - £42000.00 per annum
Posted: 2024-05-10 15:49:53
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Technical ConsultantUp to £45,000 Are you an engineer with at least 24 months of recent IT support/ Linux experience? Our well-established client are looking for a technical consultant to join their fast-growing team.
The candidate will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team Responsibilities:
Act as escalation for the Technical Support team or Sales team for incidents that cannot be resolved.Interpreting client's requirements, identifying and addressing design parameters and engineering problems and ensuring solutions are implemented.
Working with project managers to manage the lifecycle of the projectTaking responsibility for individual projects as necessaryDeveloping and maintaining procedures for any work to be carried outSchedule and monitor program activity to achieve an “on-time” result including follow-up with external suppliers to ensure timely response to action items.Ensure SLA's are achieved and client expectations are met (or exceeded).
Ensure quality and profitable services are performed to agreed SLA'sTo ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery.
To assist in provision of reports for the business as necessary To attend Client Service Review Meetings as requiredTo help develop and facilitate workshops and training coursesTo attend training sessionsTo enhance skills as required by passing exams as required by the businessWhen necessary assist with the setup and configuration of devices
General Skills & Experience:
Demonstrable track record in delivering technological environments.
Highly analytical in problem solving with the ability to apply original and innovative thinkingDisplay and apply knowledge of technologies including: Microsoft, Infrastructure Networks, Azure server virtualisation, Linux and an awareness and understanding of additional software programmes and technologies relevant to technical infrastructure environments.
Minimum of 2 years' or more experience in the field.
Technical Skills:
Thorough knowledge of managing teams and personnelKnowledge of installing, configuring and administrating Microsoft desktops/Server operating systems and Debian LinuxA high level of oral and written communication skills in order to communicate effectively with senior managers, colleagues and other stakeholdersAbility to research subjects, with a commitment to provide continuous improvement To work under pressure and think clearly in challenging situations in a logical manner
To be flexible in approach and be comfortable with a fluid organisational structure that requires both team work and self-sufficiency as necessary, with the ability to work under minimal supervisionIf you are interested please contact me ASAP for more information on soniab@justit.co.uk
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Type: Permanent Location: City of Chelmsford, England
Start: 03/05/2024
Posted: 2024-05-08 15:31:33
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2nd Line Engineer required in Chiswick, on site up to £40k
A fantastic well known global company is looking to grow their IT team and is requiring an experienced 2nd line engineer to join them
Job Description:
We are seeking a skilled Desktop Support Engineer with expertise in audio-video systems to join our team.
As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our internal users, ensuring the smooth operation of their desktops, laptops, and audio-video equipment.
Responsibilities:
, Provide technical support and troubleshooting for desktop hardware, software, and peripherals.
, Install, configure, and maintain desktop operating systems and applications.
, Diagnose and resolve audio-video system issues, including conference room setups, projectors, displays, and audio equipment.
, Collaborate with IT teams to implement and maintain audio-video solutions for meetings and presentations.
, Assist in the setup and support of video conferencing systems, including hardware, software, and network connectivity.
, Perform routine maintenance and updates on desktop systems to ensure optimal performance and security.
, Document support activities, procedures, and configurations for knowledge sharing and future reference.
, Provide training and guidance to end-users on the proper use of audio-video equipment.
Requirements:
, Proven experience as a Desktop Support Engineer or similar role, with exposure audio-video systems.
, In-depth knowledge of desktop operating systems, including Windows 10 & 11.
, Experience troubleshooting audio-video systems, including codecs, and conferencing platform ( Microsoft Teams).
, Strong understanding of network connectivity, protocols, and infrastructure.
, Excellent problem-solving and communication skills.
, Ability to work independently and collaboratively in a fast-paced environment.
, Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
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Type: Permanent Location: City of London, England
Start: 02/05/2024
Salary / Rate: £35000 - £40000 per annum
Posted: 2024-05-07 13:03:56
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IT & AV Manager
________________________________________
Location: Wembley
Salary: up to £65,000 per annum
________________________________________
Are you an experienced IT Professional looking for an exciting new role?
About the company
Our client is a independent school which uses innovative methods for teaching and learning.
Position Overview
As the school's IT & AV manager, you will be providing support and maintenance of the school's network, servers, software packages, computer equipment and AV hardware.
Responsibilities
, Lead a small team of technicians, providing technical escalation, skill development, and performance management.
, Cover day-to-day operational requirements, including IT issues, AV bugs, and Zoom meetings.
, Support and maintain the school's network, servers, software, and AV hardware.
, Ensure effective IT use by all team members and students, improving their understanding and experience.
, Provide remote and face-to-face technical support, with a proactive troubleshooting approach.
, Deliver excellent customer service to staff, students, and parents, and assist in launching the online campus and scaling the e-sport club.
Candidate Requirements
Essential Skills and personal qualities
, Previous experience in a school.
, Resourcefulness in dealing with competing deadlines and priorities.
, Strong attention to detail.
, Demonstrable experience in AV and IT systems within an operational team.
, Strong organizational and communication skills.
, Good understanding of H&S regulations and GDPR.
, Punctuality is essential.
, Commitment to safeguarding students and willingness to contribute to school life.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
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Type: Permanent Location: Wembley, England
Start: ASAP
Salary / Rate: £56000 - £65000 per annum
Posted: 2024-05-07 13:03:35
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3rd Line Engineer required in Teddington - 5 days on site, up to £48k
Are you an experienced 3rd Line Engineer seeking an excellent opportunity for an outstanding luxury company?
Key Responsibilities
, Provide a high level of technical support and assistance to all colleagues, and guests
when required;
, Troubleshoot system and network problems by diagnosing and solving faults;
, Liaise with external support providers to ensure complex faults are resolved effectively;
, Build, configure, and setup all computers for staff.;
, Perform new user on boarding tasks, and system inductions;
, Configure, support and troubleshoot servers, printers, mobile and desk phones;
, Ensure Active Directory, Security Groups, and User Permissions are accurately up to
date;
, Support the Executive Team with projects, ensuring timelines are adhered to;
, Assist the Hotel and third parties, in delivering and implementing new services;
, Responsible for ensuring all technical documentation is kept up to date and ensuring all
IT policies are properly followed;
, Maintain inventory records of all Hotel IT equipment;
, Attend daily, and management meetings when required, to provide business updates;
, Maintain and review all compliance requirements around Cyber security and GDPR.
CUSTOMER SERVICE
, Deliver friendly, efficient customer service to all our guests;
, Promote a helpful and professional image to guests;
, Listen and notice all guest feedback and deal without delay;
Apply today!
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Type: Permanent Location: City of London, England
Start: 01/05/2024
Salary / Rate: £46000 - £48000 per annum
Posted: 2024-05-07 13:03:28
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2nd Line Support TechnicianUp to £35,000 Kent Are you a 2nd line engineer with at least 3 years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2nd Line Support Technician to join their fast-growing team.
The candidate will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team General Skills & Experience:
Administering and supporting the customer's infrastructureDelivering second line supportDemonstrating the ability to troubleshoot and resolve complex issuesPlanning and recommending enhancements to ensure that IT capacity meets current and future business requirements in a cost-effective mannerCustomer site visitsComplete proactive works, including but not limited to: Windows patching, network device firmware updates, setup of SNMP monitoring, documentation creation and review of Office365 secure score.
New desktop and laptop setups, including other minor implementation works.
This may be performed remotely or on the client site, depending upon the scope of works
Technical Skills:
Handle escalated calls from first line Service DeskAdminister and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is takenAdminister backup and disaster recovery systems and processesManagement of relationships with third parties and suppliersKeep operational documentation up to dateAttend client sites for issue resolution and pro-active maintenanceOut-of-hours and/or on-call working is periodically requiredExcellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clusteringGood knowledge of Hyper-V and VMware ESXExperience managing Azure, primarily Virtual Machine InfrastructureStrong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint and AzureAD.Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANsGood Knowledge of backup and DR services (Backup Exec, Datto, Azure)Experience in managing Cisco switches and routers.Good knowledge of cloud telephony systemsKnowledge of iSCSI/Fibre channel Storage Area Networks, such as EMCKnowledge of Windows Script Host/VBScript/ PowerShellStrong knowledge of Microsoft Windows 7-11
If you are interested please contact me ASAP for more information on soniab@justit.co.uk
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Type: Permanent Location: Sidcup, England
Start: 19/04/2024
Posted: 2024-04-26 13:44:05
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1st Line Support TechnicianUp to £27,000 Are you a 1st line engineer with at least 6 months of recent IT support experience? Our client is a well-established MSP, and they are looking for a 1st Line Support Technician to join their fast-growing team.
The candidate will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team General Skills & Experience:
Strong customer care and client-facing skillsGood verbal and written communications skills Excellent telephone mannerOrganised, focused, and rigorousProven problem-solving skillsAble to work in a team environmentMust have the desire and ability to develop new skills on the jobStrong team focus and ability to work with and without direct supervision
Technical Skills:
Hosted desktop environmentsMicrosoft Windows 7 to 10Office 2007 - 2016 - especially OutlookPC HardwareNetwork PrintersActive directory / O365
If you are interested please contact me ASAP for more information on soniab@justit.co.uk
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Type: Permanent Location: North West London, England
Start: 23/04/2024
Salary / Rate: Up to £27000.00 per annum
Posted: 2024-04-26 13:44:04
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Job Title: Field Services EngineerBased at: Brighton / Hove /SeafordPackage:Starting £26,000 to £30,000 plus company car and mobile phone Job Summary Reporting directly to our Service Manager, the Field Services Engineer will join the Customer Operations Team as part of a team focused on delivering onsite technical resource for my clients educational institutions.
You will be assigned a portfolio of approximately 15 schools and scheduled to visit 3 schools a day where you will provide both proactive and reactive technical support and consultancy.
As the primary point of contact between the school and my client you will be expected to build strong relationships with the school Bursars and Heads.
Being part of the Customer Operations Team, you will be periodically redeployed back at the clients main office to assist our remote support team.
While we will expect you to be able to work autonomously, you will be part of a team of roughly 15 Field Engineers and 4 Remote Technicians.
Utilising unified communications, you will always have the ability to collaborate with your peers on issues ensuring the best grade of service to our valued customers.
Technical Skills
Network Troubleshooting (Hardware & Topology, TCP/IP)Understanding of Client/Server ApplicationsDesktop OS Installations & configurationHardware troubleshooting
Excellent understanding of desktop environments, including support for Microsoft Windows and Google Chrome OSMicrosoft Office 2013 to 365 (especially Outlook)Administration of Windows Server 2016 (especially Active Directory and Group Policy)Configuring and installing routers & firewallsExposure to ESS-SIMS beneficial
Attitude
Mature and professional attitude towards working in a sensitive educational environmentAbility to work both within a team and be self-motivated Logical approach to challengesAble to manage multiple tasks effectively and deliver within specified time framesHighly technical but customer focusedMust be presentable and personable
Due to the nature of this role the successful applicant will need a full UK driver's license will be required complete a DBS check. To apply for this role or for more information and an initial telephone interview please send your CV to soniab@justit.co.uk or contact me directly 0207 426 9844
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Type: Permanent Location: Brighton, England
Start: 15/04/2024
Salary / Rate: £28000.00 - £30500.00 per annum
Posted: 2024-04-15 09:43:12
