2nd Line Engineer

2nd Line Engineer - Managed Services Maidstone, Kent Hybrid/Flex working (Remote for now) Up to £34K We're looking for a 2nd Line Support Technician who enjoys digging deeper, solving real problems, and making a genuine impact for customers. You'll be the bridge between first-line fixes and third-line expertise—owning complex issues, working directly with users, and keeping systems running smoothly. This is a hands-on role where no two days are the same: one minute you're resolving escalated tickets, the next you're supporting on-site, learning new tech, or contributing to service improvements. You'll join a collaborative team that values curiosity, clear communication, and doing things properly. If you like responsibility, variety, and room to grow, you'll feel at home here. Essential background: 2+ years in a 2nd line IT support role Strong Active Directory, Microsoft 365, and Windows Server experience Solid Windows, networking, and troubleshooting skills Confident communicator with a customer-first mindset ....Read more...
Type: Permanent Location: Maidstone, England Start: asap Salary / Rate: £28000 - £34000 per annum Posted: 2026-01-22 19:03:44