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Security Officer - Luton and Dunstable Hospital - Zero Hour contract - £11.44 per hour
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Are you looking for flexible shifts to suit your other commitments?
If you answered yes to the above, then read on!
We currently have an opening for a Security Officer at Luton and Dunstable Hospital.
We are looking for 0 hours employees to cover sickness, holidays and employee absence across a number of shift patterns.
Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will be measured against a set of Key Performance Indicators.
You will be given the chance to make a real difference to the service that we provide.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you have a current, valid SIA license then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 15/05/2024
Salary / Rate: 11.44 Per Hour
Posted: 2024-05-15 14:35:11
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Corporate Reporting and Financial Analyst Uxbridge Full Time - £45,000 per annum
Based at Head Office in Uxbridge with some remote/hybrid working
Are you an experienced Financial Analyst? Do you have experience with corporate reporting? Are you a team-player with great communication skills?
If you answered yes, then this may be the next step in your career that you are looking for!
An opportunity has arisen for a Corporate Reporting and Financial Analyst primarily based at our head office in Uxbridge.
You will work to support a large retail portfolio of parking assets. This is a new role that will oversee financial, data analysis and reporting at both site and head office level.
Working closely with the client you will be expected to provide accurate and meaningful financial analysis and information to internal and external stakeholders.
What you'll do:
- Assist the Account Manager in ensuring the smooth delivery of the contract with financial analysis and reporting responsibilities.
- Liaise & work closely with the clients finance teams at both a local & Head Office level
- Responsible for revenue & cost management across the portfolio.
- Monthly reviews of income, revenue and expenditure by site.
- Support both the client & Account Manager with budgeting & forecasting.
- Identify financial trends and instigate remedial action where necessary.
- Preparation of monthly revenue & expenditure reports.
- Management of Data Analytics dashboards.
- Tariff reviews & competitor analysis.
- Assist with business case planning.
What you'll bring:
- Experience in a similar role is essential.
- Qualified/Part-qualified or QBE ACCA/ACA/CIMA would be advantageous.
- Good communication skills both verbally and in written form.
- Ability to present to management level.
- Good IT systems knowledge and skills, especially a track record of using IT systems in a financial transaction environment and pick up systems quickly.
- Good Knowledge of Office 365 and associated applications such as teams, planer, word, excel, PowerPoint and SharePoint.
Does this sound like you? Click apply today and one of our team will be in touch soon!
At APCOA, we aim to support employees in achieving a healthy work-life balance.
We recognise that many of our employees have family responsibilities and are committed to providing support for our employees.
We are working hard to support flexible and new ways of working where possible.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 15/05/2024
Salary / Rate: £45,000
Posted: 2024-05-15 14:22:03
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Relief Security Officer Hull - Full Time - 42 Hours - £24,984.96 Per Annum
Are you a security focused person?
Do you like working outdoors?
Do you have an SIA license?
If you answered yes, then read on!
An exciting prospect has arisen for someone that enjoys working with people.
You will provide a safe and secure atmosphere around the main hospitals in Hull.
You will be a flexible person, open to doing a variety of shifts.
The security function is provided all year round, so if you are flexible with your shifts then we need you!
What you'll do
- You will make sure life threatening situations do not occur, e.g., Fire, floods, chemical and gas leaks.
Etc.
- You will be in charge of the protection of all hospital property and assets.
- You will be in charge of the protection from loss, waste theft, breach of privacy and abuse of property.
- You will be in charge of the prevention of detection of crimes, which includes criminal damage, deception, theft, trespass and any other public order offences.
- You will manage parking enforcement and traffic.
- You will patrol the site both inside and outside.
What you'll bring:
- A current SIA Security /Door Supervisor Licence.
- Excellent communication skills, both oral and written.
- Knowledge of Health and Safety.
- Strong customer service skills.
Does this sound like you? Then click apply today!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Yorkshire,England
Start: 13/05/2024
Salary / Rate: £24,984.96
Posted: 2024-05-13 14:52:03
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Civil Enforcement Officer - Lincoln - Full-Time - 45 hours per week - Salary - £27,144 per annum
Do you enjoy working outside?
Would you like to have a positive impact on your local area?
Do you have a full UK driving licence? - This is essential, Please do not apply if you do not.
If you answered yes, then this may be the opportunity for you as we are Recruiting Civil Enforcement Officers in Lincoln.
Civil Enforcement Officers are an important part of the local community.
You will be responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
What will you do? :
- Patrol public streets and local council car parks to ensure that car parking regulations are being followed.
- Record and issue Penalty Charge Notices.
- You will check parking meters and car park equipment and report damage or faults.
- Report defective signs and road markings, identifying and reporting abandoned vehicles.â¯
- You will explain regulations to motorists and advise them about parking facilities.â¯
- Check tickets and attend to minor machine faults.
- Ensure car parks and their facilities are clean, tidy and satisfactory
What will you bring? :
- Excellent customer service skills.
- You will have good spoken and written English and arithmetic skills.
- Strong communication skills.
- Proficient in Microsoft Word and Excel.
- You will have experience or the desire to work outdoors.
- Resilience as you could be walking quite long distances on patrol.
*Shifts are 45 hours per week over 5 shifts.
1 shift per week will be until midnight the other 4 shifts will be daytime hours notified in advance
*
£11.60 per hour
You will be provided with full training and uniform.
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lincoln,England
Start: 13/05/2024
Salary / Rate: £24,804 per annum,
Posted: 2024-05-13 13:28:02
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Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum
Do you have customer service experience?
Are you a good communicator?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?
What will you do?:
- Answering customer enquiries via telephone and email in line with APCOA service level standards.
Specific training in practices will be provided to you.
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
This list is not exhaustive and is subject to variation as the contract requires.
What will you bring?:
- Customer service experience
- A good basic level of education.
- Interpersonal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
Skills, interests, and qualities:
Self motivated with a pro-active nature
Positive behaviours with colleagues and customers.
Excellent problem solving skills.
Punctual and reliable.
Knowledge of excel.
What is on offer to you?:
- 37.5 hours per week
- Full uniform
- Training and development
- Company Pension
- Employee Discount Scheme
- Once monthly free staff lunch
- Free parking
- Income: £22,308
Working hours and conditions:
Monday to Friday 0900-1700.
30-minute lunch break, plus 15-minute morning and afternoon break allowance.
Does this opening sounds like a fit for you?
Apply now and a member of the APCOA recruitment team will be in touch with you.
APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 13/05/2024
Salary / Rate: £22,308 per annum
Posted: 2024-05-13 13:08:03
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Project Manager £55,000 - £60,000 DOE per annum plus Bonus
Remote / Hybrid role with Uxbridge as Head Office
The energy landscape is rapidly transforming, and we are looking for an experienced Project Manager to support in the delivery of EV/Digital projects across our Business to offer a wide range of solutions our APCOA customers.
You will be working on several complex projects, from inception through to handover.
You will be ensuring the delivery of specified products and services within agreed time, quality, and cost parameters.â¯As Project Manager you willâ¯oversee the physical systems and implementations themselves and also the resulting process and business change, ensuringâ¯change is embedded.
This role is hands-on with the implementation and installation of Projects and experience working on commercial based contracts/projects will be advantageous.
So, what would your day to day look like?
- Develop and implement the detailed installation project plan for standard projects and aid with more complex projects and/or key accounts.
- Assist with the installation delivery for standard EV, ANPR and digital payment solutions, including coordinating all internal and external parties to ensure project is installed safely, on budget and on schedule.
- Monitor the performance, health and safety and quality of the selected contractors and report to project management team as required.
- Supporting the design team where needed and able to provide a site level intellect of construction design preferably electrical.
- Manage and monitor all operational risks at site level escalating where necessary.
- Projects will include Parking equipment installs, ANPR, Contract Mobilisation, Data migration and the Integration of digital payment options.
How do you know if youre right?
To succeed youll need a track record of delivering Electrical Installation Projects and a proven record of managing teams well.
- You will have several years Project Management experience in a similar role and the ability to multi-task and deliver/control multiple projects in tandem.
- Specific EV Charging knowledge is essential with a passion for Electric Vehicles and associated Infrastructure projects.
- Degree or equivalent qualified in Electrical Engineering or technical discipline would be advantageous with strong Microsoft IT skills or Qualified to NVQ/C&G level 3 in electrical installation or equivalent.
Qualifications & Experience:
- BS7671 Certificate
- Sound understanding of CDM duties across project delivery
If you are self disciplined, organised, structured and consistent in your approach to Projects, we would love to hear from you! Click APPLY NOWâ¯and one of our team will be in touch shortly.
What can we offer you?
- Competitive salary and discretionary bonus
- Hybrid working
- 25 days holiday plus 8 Bank holidays
- Pension
- Training and Development
- Employee Discount schemes
At APCOA, we aim to support employees in achieving a healthy work-life balance.
We recognise that many of our employees have family responsibilities and are committed to providing support for our employees.
We are working hard to support flexible and new ways of working where possible.
We are focused on ensuring APCOA is a fair place to workâ¯regardless of age, race, gender, sexuality or level in the organisation.â¯We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 13/05/2024
Salary / Rate: £60000
Posted: 2024-05-13 11:47:11
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The Role
Customer Service advisor : Location - Wigan - 39 Hours per week Salary: £23,028.27 per annum.
We are looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service
You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.
As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
You wiII be given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go above and beyond.
Shift Pattern :
Working 3 days out of 7 - Inclusive of weekends, 1-2 times per month.
3 x 12 hour shifts, have 3 days off and this will repeat. (Will not be 3 set days) Working hours between 8AM - 8PM
1x Hour Lunch, 2x 20 minute break.
So could you be the ideal candidate?
Do you have a passion for providing outstanding service, greeting customers with as mile and serving them with pride?
Are you able to take initiative and make choices that are right for the customers?
Do you have a desire to succeed in your role?
Could you bring your spark to our Team? Here's what you need to know before applying:
Your key duties will include:
- You will answer inbound calls from clients, customers and mobile enforcement officers to arrange clamping and de-clamping of vehicles parked incorrectly in Ireland.
- You will handle inbound email queries from clients and customers.
Advising them how to appeal correctly.
We'll ensure you are rewarded for all of your hard work, which is why we offer a good benefits package.
This includes but is not limited to:
- Full training will be provided
- Chance to learn multiple skills in different sectors of the parking industry.
- Full time employment
- Pension Scheme.
- Hourly wage.
- Free town centre parking ....Read more...
Type: Permanent Location: Wigan,England
Start: 10/05/2024
Salary / Rate: £23,028.27 per annum
Posted: 2024-05-10 12:34:04
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Parking Supervisor - Crawley - full-time - £26,000 per annum
Do you have a full UK driving license?
Do you have previous supervisor experience?
Are you able to work well under pressure with excellent communication skills?
If you answered yes, then this may be the next move for you!
APCOA Parking are currently looking for a Parking Supervisor to work on the Govia Thameslink Railway contract based in Crawley.
This is a pivotal role for the team assisting the operations manager through supervision of the car parking operations across the GTR estate.
You will be responsible for a team of car park patrol attendants, ensuring efficient and effective operation of all car parking and related activities across your area.
This role is working Monday - Friday either 9am - 5pm or 8am - 4pm.
There may be some weekend or bank holiday work if required.
Keep reading to find out more!
What you'll do
- Ensure correct front-line staffing levels are in place & correct site visits are being completed by the front-line team to ensure KPIs are met.
- Supervision off all front-line staff during core business hours, to be assisted by Operations Manager where required.
- Carrying out regular site audits to ensure high standards are maintained.
- Monitoring performance, service & quality of the Companys sites & staff & taking all pertinent action to communicate/advise and assist in line with the Company standards.
- Identification, response, & resolution of any on site related car parking issues.
- Reporting any untoward incidents concerning members of staff to the Operations Manager & ensuring they are recorded correctly on QM.
- Recruitment, induction, training, performance management of all staff, managing disciplinary issues in line with site & Company policy.
- Ensuring all company policies & employee communications are effectively conveyed to frontline staff for all related car park operations, standards, discipline, training, & development.
- Management of car park/security incidents including attendance/escalation of any incident & liaison with the required emergency services as appropriate
- Ensure all frontline staff are compliant with health & safety procedures & standards.
- To assist with senior administrator & Operations Manager, to ensure all Parkway & ANPR related issues are resolved within the agreed SLA.
- Undertaking any additional duties as requested by the Operations Manager
What you'll bring:
- Excellent communication skills
- Previous experience supervising a team
- Full UK driving license is essential
- Previous experience with H&S policies
- A positive, can-do attitude!
Does this sound like you? Click "apply" today and one of our team will be in touch soon!
Must hold full UK Drivers License and be over 18 in order to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Crawley,England
Start: 10/05/2024
Salary / Rate: £26000
Posted: 2024-05-10 10:07:19
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The Role
Customer Service advisor : Location - Wigan - Hours per week Salary: £23,795.20 per annum.
We are looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service
You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.
As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
You wiII be given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go above and beyond.
Shift Pattern - 5 days over 7 - covering shifts , 9-6 , 11-8 and 8-5, 40 hours per week.
Department Ireland Park & Control
So could you be the ideal candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for the customers?
Do you have a desire to succeed in your role?
Could you bring your spark to our Team? Here's what you need to know before applying:
Your key duties will include:
- You will answer inbound calls from clients, customers and mobile enforcement officers to arrange clamping and de-clamping of vehicles parked incorrectly in Ireland.
- You will handle inbound email queries from clients and customers.
Advising them how to appeal correctly.
We'll ensure you are rewarded for all of your hard work, which is why we offer a good benefits package.
This includes but is not limited to:
- Full training will be provided
- Chance to learn multiple skills in different sectors of the parking industry.
- Full time employment
- Pension Scheme.
- Hourly wage.
- Free town centre parking ....Read more...
Type: Permanent Location: Wigan,England
Start: 09/05/2024
Salary / Rate: £23,795.20 per annum.
Posted: 2024-05-09 16:21:03
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The Role
Civil Enforcement Officer- Hillingdon, West London - Part Time 21 Hours per week.
£13,017 per annum.
2 days out of 7, 10.5 Hour shifts
Do you enjoy working outdoors? Do you like helping people? Do you have great communication skills?
Do you have excellent customer service skills? Do you enjoy being on the go?
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving, ensuring public safety
- Be able to demonstrate excellent customer care skills and is able to converse in a friendly and effective manner.
- Be able to patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- £11.92 per hour
- Full credited training
- 4 day week
- Employee Discount
- Pension
- You will be entitled to 5.6 working weeks holiday per year.
Your annual entitlement is based on the number of days that are worked over an average working week.
If your working pattern is Monday to Friday - five days per week, you are entitled to 5.6 working weeks, which is 20 days, plus the eight customary Bank & Public holidays.
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the promotion openings to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 09/05/2024
Salary / Rate: £13,017 per annum.
Posted: 2024-05-09 10:43:03
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Car Park Attendant Royal Berkshire Hospital £11.44 per hour - 16 hours a week 8am 4pm on Saturday and Sunday Permanent
Do you have good customer service skills?
Are you a reliable team player who is also able to work independently?
Are you good under pressure?
If you answered yes then you may be what we are looking for!
An opportunity has arisen working weekends at Royal Berkshire Hospital in Reading as a Car Parking Attendant.
Car parking attendants are n incredibly important part of the business, allowing the smooth running of operations.
You will be an integral part of the team providing an excellent service to customers.
Could you be the person for this role? Keep reading!
What youll do
- You will provide a high standard of customer service to all car park users and resolves customers concerns.
- You will conduct patrols in & around the area.
- You will ensure methods for issuing tickets and collecting cash.
- You will operate and clean parking control equipment as appropriate including general cleaning duties.
- You will regulate entry and exit of vehicles to and from car park.
- You will monitor the appearance of the designated car park, taking action to ensure that Company standards are achieved and maintained.
What youll bring:
- Excellent oral and communication skills.
- Excellent interpersonal skills.
- Excellent customer service skills.
- Ideally with SIA License, Minimum Security Guarding preferably however training can be given for the right candidate.
Does this sound like you? Click apply today and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Reading,England
Start: 08/05/2024
Salary / Rate: £11.44 Per Hour
Posted: 2024-05-08 14:20:04
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The Role
School Crossing Patrol Officer - (Lollipop person) -Part-Time - £11.44 per hour.
The school you will be posted at is Churchfields Primary School, Churchfields Rd, Beckenham BR3 4QY
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means you dont have to worry about not being paid during the school holidays!
This role is based outside Churchfields Primary School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money? Are you friendly and reliable? Are you willing to work outdoors in all weathers to ensure the safety of families? Do you care about your community and have a little time to spare?
If the answer is yes, then a School Crossing Patrol Officer may be the role for you!
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
- You will ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- You will operate hazard warning signs as appropriate.
- You will control and direct traffic as appropriate.
- You will maintain control over families who are awaiting instructions to cross.
- You will use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- You will frequently assess the risks that come with the crossing site to detect any problems.
- You will report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
....Read more...
Type: Permanent Location: Beckenham,England
Start: 08/05/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-05-08 11:16:05
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Security Officer Luton & Dunstable University Hospital Full Time- 40 Hours Per Week - £23,859.26 Per Annum
Are you a security focused person?
Do you like working outdoors?
Do you have an SIA license?
If you answered yes, then read on!
An exciting prospect has arisen for someone that enjoys working with people.
You will provide a safe and secure atmosphere around Luton & Dunstable University Hospital.
You will be a flexible person, open to doing a variety of shifts.
The security function is provided all year round, so if you are flexible with your shifts then we need you!
What you'll do
- You will make sure life threatening situations do not occur, e.g., Fire, floods, chemical and gas leaks.
Etc.
- You will oversee the protection of all hospital property and assets.
- You will be in charge of the protection from loss, waste theft, breach of privacy and abuse of property.
- You will oversee the prevention of detection of crimes, which includes criminal damage, deception, theft, trespass and any other public order offences.
- You will manage parking enforcement and traffic at the hospital.
- You will patrol the site both inside and outside.
What you'll bring:
- You will have a current SIA license
- You will have excellent communication skills, both oral and written.
- You will have knowledge of Health and Safety.
- You will have strong customer service skills.
Does this sound like the next step for you? Then click apply today!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 07/05/2024
Salary / Rate: £23,859.26
Posted: 2024-05-07 12:00:14
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Seasonal Mobile Patrol Officer Southampton and Surrounding Areas - 3 Months Minimum Work £11.44 Per Hour
Do you enjoy working outside?
Are you over 18?
Are you customer focused?
Do you have a driving Licence?
If the answer is "YES" then we would love for you to join our Parking Team based in the South East of London.
As a Car Park Officer, you will undertake patrols of our car parks, enforcing and advising on Parking Restrictions. You will have excellent customer care skills and be able to converse in a friendly and effective manner.
You will be managing our car parks in the South East of London.
You will be provided with a company vehicle for this role.
What you will do:
- You will patrol our car parks
- You will issue fines where appropriate
- You will guide the public on rules and advise about parking provisions
- You will keep our car parks and their provisions clean and tidy
What you will bring:
- You will have excellent customer service skills
- You will have a full UK driving license
If this sounds like a prospect for you then apply now with your CV
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Southampton,England
Start: 07/05/2024
Salary / Rate: £11.44 Per Hour
Posted: 2024-05-07 10:24:02
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The Role
The Role
As a market leader in the Parking industry, we pride ourselves on offering tailor-made solutions to our clients.
We have award-winning learning and development teams.
Our Human Resources department coordinates our Investment in People strategy in which we currently hold Gold status, putting APCOA Parking Services within the top 1% of UK companies.
We are looking to recruit an Assistant Contract Manager to work as part of the management team to ensure all operational requirements and service level agreements are met through all aspects of the contract ensuring quality standards and contractual requirements are maintained, acting as a direct link to the client and be fully aware of all Operational issues at the contract.
What you'll do:
- Assist the Contract Manager in ensuring the smooth delivery of the contract with operational responsibility.
Predominantly based in Lincoln, with some travel across the County.
- Assist in budgeting and reviewing revenue and expenditure, fill out paperwork delegated by the manager.
- Identify financial trends and instigate remedial action where necessary.
- Monitor budget and contract spend in relation to uniform, stationery, and supplies ensuring effective cost control.
- Liaise with clients alongside the manager.
- To stand in for Contract Manager in their absence, taking accountability for the teams performance
- Ensure the team give a positive service to the client and help to fulfil the contract.
- Management of resources including effective deployment of staff throughout the contract ensuring contractual requirements are met.
- Continuous monitoring of enforcement activity, involving regular reporting on key performance indicators to theContract Manager, identifying trends and instigating remedial action where necessary.
- Help manage the human resources of the team, i.e.
recruitment and dismissing of staff if and when necessary, in line with company policies and procedures.
- 1-1 reviews with team members to acknowledge performance and ensure they are reaching targets and delivering on their KPIs.
- Help with recruiting and training of new staff members.
- Develop, coach, and monitor the supervisory team in relation to cost control, supervisory skills, health & safety.
- Set objectives, conduct appraisals, and identify training needs for operational staff.
- Monitor and manage staff absence and lateness.
What you'll bring:
- Management role responsible for medium to large teams.
- Cost control and understanding of budgets and managing KPIs.
- Managing stakeholders.
- Worked within a people management and client facing role.
- Good leadership skills and ability to work well in a team of people.
- Good communication skills both verbally and in written form.
- Good Knowledge of Office 365 and associated applications such as teams, planner, word, excel, PowerPoint and SharePoint.
- Ability to present to management level.
What we'll offer you:
- 40 hours per week Monday to Friday
- Starting Salary £35,000-£40,000 per annum (dependant on experience)
- 25 days holiday plus Bank Holidays
- Training and Development
- Pension
- Employee discount Scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lincoln,England
Start: 03/05/2024
Salary / Rate: £35,000-£40,000 per annum
Posted: 2024-05-03 14:20:03
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Civil Enforcement Officer ; Location - Skegness
Temporary 5-month Full-Time; 45 hours per week or Part-time 27 hours per week.
£11:60 per hour PLUS £1,000
* retention bonus PLUS a £300 training bonus on completion of probation.
*See below for full details regarding shifts and T&C's for retention bonus
*
A full UK driving licence would be an advantage.
The Role.
Do you enjoy working outside and would like to have a positive impact on your local area?
Would you like to work for a large and diverse company, but in a small and friendly team?
Does this sound like you?
We are actively recruiting for Civil Enforcement Officers in Skegness and Lincoln on a fixed term contract running from end-April/early-May to end-September 2024.
Albeit with a view to becoming permanent.
Responsibilities.
You will be responsible for ensuring that all drivers follow parking policies on public streets and in car parks.
You will ensure emergency vehicle access is not blocked and the road is safe for all members of the public!
What you will do:
- Patrol public streets and local council car parks to ensure that car parking regulations are being followed.
- The issuing Penalty Charge Notices, reporting defective signs and road markings.
- With the addition of identifying and reporting abandoned vehicles, advise motorists where necessary.
What you will bring.
Excellent customer service and communication skills with an acceptable level of English.
A desire to work outdoors as you could be walking quite long distances in all weathers on patrol.
A full UK clean drivers licence is desirable as this will make you deployable to other enforceable locations in one of our company vehicles.
What can we offer you.
- One week full training (£300 bonus on completion of a satisfactory 3-month probation)
- Full Uniform head to toe.
- Full/part-time flexible hours.
27 or 45 hours over 3 or 5 days.
- One late shift per week will be 11.30 21.30 the other 4 shifts will be daytime hours notified in advance.
Retention Bonus T&Cs - There will be a £1,000
* (
*pro-rata based on start date and contractual hours) retention bonus paid at the end of your employment subject to the following criteria:
- You do not leave the role prior to the end of the fixed term contract.
- You have no, or minimal absence during this time.
- If there is a permanent contract offered to you at the end of the fixed term you will no longer be eligible for the retention bonus.
You will be given a permanent role instead.
· We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality, or level in the company.
· We offer an inspiring work atmosphere where successes are shared through an employee of the month scheme and regular social gatherings.
· You will be an integral part of challenging projects on a regular basis, sharing your experience and knowledge through various means of communication.
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon. ....Read more...
Type: Contract Location: Skegness,England
Start: 29/04/2024
Salary / Rate: £11.60 plus £1000 Retention Bonus
Posted: 2024-04-29 11:01:03
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Civil Enforcement Officer - Walsall - Full-Time - 40 Hours per week - £24,356.80 per annum
Do you hold a full and clean UK driving licence?
Would you enjoy working outdoors?
Do you have good communication skills?
Do you want to make a difference in your local area?
You will be working shifts; 5 days out of 7, between 07:00 - 22:00 as per rota.
Our Civil Enforcement Officers are an important part of the local area.
You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean.
What will your duties be?:
- To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
- To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.
- To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
- To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- To attend when needed judgment hearings to give endorsing material in connection with contested PCNs
- To report all issues and PEN's issued to your supervisor at the end of each shift.
What you will bring:
- Good written and spoken English Excellent customer service skills
- A willingness to work outside in all weather conditions
- A full UK driving licence
In return for your hard work, we are offering:
20 days annual leave plus 8 bank holidays (pro ratered) Pension scheme Uniform provided.
Employee of the Month Award scheme Discount scheme Credit for loyal worker's scheme
Training prospects
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Walsall,England
Start: 29/04/2024
Salary / Rate: £24,356.80 per annum
Posted: 2024-04-29 09:30:04
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Car Park Attendant - Stafford Part-Time; 25 hours per week - £11.48 per hour
Do you enjoy working with the public? Do you have good customer service skills? Are you looking for shift work?
If you answered yes, then this may be the role for you!
Parking Attendants are a crucial part of our teams.
You will form part of the parking team operating largely across the Waterfront and Riverside car parks in Stafford.
You will be ensuring all users of the car park are doing so in a respectful and appropriate manner.
This role works on a shift pattern:
Sunday 16:30 -00:30
Monday 16:30 -00:30
With one more shift on a roster day
What will you do?:
Resolve customers concerns, patrol the car park, deter crime, and implement traffic control measures.
You will be maintaining the agreed standards of site cleanliness, safety, whilst delivering continuous improvement in all these areas
Meet and exceed wherever possible the safety, security and service of the car park, customers, clients, and the property.
Ensure a reliably high level of customer service, to effectively resolve customers problems on site wherever possible
Carry out first line maintenance of payment machines, and other company equipment
Assist with Revenue Transfers and maintain records Revenue movement as laid down within the local revenue protection protocols, in line with APCOA SOPs
What will you bring?:
- Excellent customer service skills
- Basic computer skills
- Knowledge of health and safety codes
- A reliable and responsible attitude to work, including the aptitude to be proactive
What can we offer you?:
- Part-time hours - 25 hours per week as per rota
- £11.48 hourly wage
- 20 Days Annual Leave + 8 Bank Holidays
- Holiday and sickness cover
- Training and Development
- Employee Discount Scheme
Does this sound like the ideal role for you? Click "apply" today and one of our team will be in contact soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer an influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Stafford,England
Start: 29/04/2024
Salary / Rate: £11.48 per hour
Posted: 2024-04-29 09:23:09
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The Role
Civil Enforcement Officer - Bootle - Full Time - 40 hours per week - £25,875.20 per annum
Are you a confident and self-sufficient person?
Could you see yourself working outdoors?
Do you have excellent customer service skills?
If so, you could be our next Dual role Parking and Environmental Enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks.
You will be advising the public of where they can park safely and securely and issuing tickets to vehicles parked in contravention of the TMA 2004.
You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of issuing fixed penalty notices.
You will report any other environmental issues.
You will also be dealing with general enquiries from the members of the public.
Yes, you will be issuing fines, but this job is about creating a positive impact on the local neighbourhood & community.
The shift pattern varies throughout the week:
08:00-17:00, 09:00-18:00, 11:30-20:30 and you will be required to work 3 out of 4 weekends and some bank holidays.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will be expected to issue tickets to vehicles parked in breach of the rules.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will Enforce local laws to protect the area from litter, dog fouling, various other breaches of the Environmental act and Seftons Public space protection order. You will not have to deal with these issues but you will however be required to issue tickets/notices.
- You will be walking between 10-15 miles a day in all weathers.
So, could this role be for you?
- You will be dealing with members of the public face to face, sometimes in challenging circumstances, so customer service must be something you are confident in and enjoy.
- The skill to connect to different audiences and the ability to work on your own or as part of a team is so important for this role.
- Youll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but its not essential.
- You will need to have the ability to write short factual statements and detailing Evidence for any further prosecution in court / Tribunal.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
- Basic English and Maths qualifications would be preferred or demonstration of this from previous employment.
Full training including conflict management is provided, along with offering excellent career progression.
Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career.
We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Please note a full DBS will be applied for, and all applicants will be tested at interview for basis Maths and English.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
Are you the sort of person who enjoys being on the go? then APPLY online today and one of our recruitment colleagues will be in touch soon.
We are Armed Forces friendly.
We welcome applications from ex-personnel/reservists/veterans/cadet instructors and military spouses/partners.
We have an inclusive workforce that offers employment prospects whoever you are, wherever you work and whatever you do.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
We offer a work atmosphere where successes are commended and shared.
With exciting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bootle,England
Start: 26/04/2024
Salary / Rate: £25,875.20 per annum
Posted: 2024-04-26 16:07:03
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Civil Enforcement Officer - Redbridge- Full-time; 40 hours a week - £27,352 per annum
Do you enjoy working outside?
Would you like to get fit while working?
if the answer is "YES" then keep reading!
We have new openings for someone who:
- Have a positive impact on your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- Has interest in joining a reliable business and team, playing a key role in your local community.
As a Civil Enforcement Officer, you will patrol the area - enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving and ensuring public safety.
So, are you our next hire?
- You will have excellent customer care skills.
Being able to speak to people in a friendly but effective way is a very important part of the role!
- You will patrol public streets and council car parks on a company moped or in a car to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
A full credited training programme is provided, with continued support for career growth.
Benefits including pension, employee discount scheme.
Competitive Holidays.
Weather appropriate uniform.
Working 5 days of 7 as per rota
If this sounds like an opening for you then apply now and one of our team will be in touch very soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. ....Read more...
Type: Permanent Location: Redbridge,England
Start: 26/04/2024
Salary / Rate: £27,352 per annum
Posted: 2024-04-26 14:54:03
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Mobile Civil Enforcement Officer - Redbridge- Full-time; 40 hours a week - £27,352 per annum
Do you enjoy working outside?
Are you over 18 and have a Driving Licence or a CBT Licence?
Would you like to get fit while working?
if the answer is "YES" then keep reading!
We have new openings for someone who:
- Have a positive impact on your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- Has interest in joining a reliable business and team, playing a key role in your local community.
As a Civil Enforcement Officer, you will patrol the area - enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving and ensuring public safety.
So, are you our next hire?
- You will have excellent customer care skills.
Being able to speak to people in a friendly but effective way is a very important part of the role!
- You will patrol public streets and council car parks on a company moped or in a car to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
A full credited training programme is provided, with continued support for career growth.
Benefits including pension, employee discount scheme.
Competitive Holidays.
Weather appropriate uniform.
Working 5 days of 7 as per rota
Plus £5 per day for Moped (CBT) driver or driver with UK manual licence.
If this sounds like an opening for you then apply now and one of our team will be in touch very soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. ....Read more...
Type: Permanent Location: Redbridge,England
Start: 26/04/2024
Salary / Rate: £27,352 per annum
Posted: 2024-04-26 14:31:04
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Environmental Enforcement Team Leader- Ealing - Full-Time; 40 hours per week - £33,280 per annum
Do you enjoy managing and uplifting a team? Do you enjoy being outside and on the go? Have you had supervisor experience?
If you answered yes to the above then keep reading!
We have an opening for an Environmental Enforcement Team Leader, to work with a team enforcing local laws to protect the local neighbourhood.
So, what can you expect as an Environmental Enforcement Team Leader?
What will you do?:
- Head up, advise and support the Environmental Enforcement Officer (EEO) team
- Monitor EEOs both out on street and via reports
- Examine reports of littering, fly tipping, dog fouling and other similar offences
- Act in response complaints regarding local environment quality and anti-social behaviour
- Be in charge for performance reviews, planning and appraising the training of staff where required
- Operate within all policies on the employment of staff.
This will include: recruitment, conditions of employment, pay and benefits, discipline, grievance, performance management etc
- Work with both the Waste Management Manager and Environmental Health Manager
- Aim to build a good working relations with key service areas.
This includes cleansing and waste collection teams, and the waste management team in commencing enforcement work
What will you bring?
- At least one years experience of working in a supervisory post serving clients
- Good working knowledge of Excel and Word
- Experience of environmental enforcement and services
- Experience of carrying out awareness raising/public relations work
- Reliable and capable of dealing with possibly tough people/situations.
- Strong communication and interpersonal skills
- Full clean driving licence - Preferable
So what package is on offer for you?
You will receive £33,280 per annum.
Full time hours, 40 hours per week, covering any 5 from 7 days.
Benefits including pension and employee discount scheme.
You will be provided with a Full All-Weather Uniform.
Access to ongoing training and development.
If this sounds like an opening for you then apply now and one of our team will be in touch soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the growth prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Ealing,England
Start: 26/04/2024
Salary / Rate: £33,280 per annum
Posted: 2024-04-26 12:13:03
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Senior Environmental Enforcement Officer - Harrow - Full-Time; 40 hours per week - £29,120 per annum
Do you enjoy managing and uplifting a team? Do you enjoy being outside and on the go? Have you had supervisory experience?
If you answered yes to the above then keep reading!
We have an opening for a Senior Environmental Enforcement Officer, to work with a team enforcing local laws to protect the local neighbourhood.
So, what can you expect as a Senior Environmental Enforcement Officer.
What will you do?:
- Monitor EEOs both out on street and via reports
- Examine reports of littering, fly tipping, dog fouling and other similar offences.
- Responding to complaints regarding local environmental quality and anti-social behaviour.
- You will make sure the correct number of Environmental Enforcement Officers are deployed as per agreed service levels and contractual conditions.
- You will review, monitor, supervise and direct staff according to contract requirements.
- Conducting back to work interviews and maintaining attendance levels within your teams.
- To cascade knowledge to all members of staff and maintain good communications throughout the contract.
- Ensure overall client approval and attend training courses where required.
- Work with both the Waste Management Manager and Environmental Health Manager
What will you bring?
- At least one years experience of working in a supervisory post serving clients.
- Good working knowledge of Excel and Word
- Experience of environmental enforcement and services
- Experience of carrying out awareness raising/public relations work
- Reliable and capable of dealing with possibly tough people/situations.
- Full clean driving licence - Preferable
So what package is on offer for you?
You will receive £29,120 per annum.
Full time hours, 40 hours per week, covering any 5 from 7 days.
Benefits including pension and employee discount scheme.
You will be provided with a Full All-Weather Uniform.
Access to ongoing training and development.
If this sounds like an opening for you then apply now and one of our team will be in touch soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the growth prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Harrow,England
Start: 26/04/2024
Salary / Rate: £29,120 per annum
Posted: 2024-04-26 11:27:04
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Senior Environmental Enforcement Officer - Hounslow - Full-Time; 40 hours per week - £29,120 per annum
Do you enjoy managing and uplifting a team? Do you enjoy being outside and on the go? Have you had supervisory experience?
If you answered yes to the above then keep reading!
We have an opening for a Senior Environmental Enforcement Officer, to work with a team enforcing local laws to protect the local neighbourhood.
So, what can you expect as a Senior Environmental Enforcement Officer.
What will you do?:
- Monitor EEOs both out on street and via reports
- Examine reports of littering, fly tipping, dog fouling and other similar offences.
- Responding to complaints regarding local environmental quality and anti-social behaviour.
- You will make sure the correct number of Environmental Enforcement Officers are deployed as per agreed service levels and contractual conditions.
- You will review, monitor, supervise and direct staff according to contract requirements.
- Conducting back to work interviews and maintaining attendance levels within your teams.
- To cascade information to all members of staff and maintain good communications throughout the contract.
- Ensure overall client approval and attend training courses where required.
- Work with both the Waste Management Manager and Environmental Health Manager
What will you bring?
- At least one years experience of working in a supervisory post serving clients.
- Good working knowledge of Excel and Word
- Experience of environmental enforcement and services
- Experience of carrying out awareness raising/public relations work
- Reliable and capable of dealing with possibly tough people/situations.
- Full clean driving licence - Preferable
So what package is on offer for you?
You will receive £29,120 per annum.
Full time hours, 40 hours per week, covering any 5 from 7 days.
Benefits including pension and employee discount scheme.
You will be provided with a Full All-Weather Uniform.
Access to ongoing training and development.
If this sounds like an opening for you then apply now and one of our team will be in touch soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the growth prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hounslow,England
Start: 26/04/2024
Salary / Rate: £29,120 per annum
Posted: 2024-04-26 11:19:03
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Client Liaison Administrator Full Time Monday Friday - £25,000 per Annum Fixed Term Contract for 9 months minimum
Do you have excellent communications skills?
Are you an organised person?
Are you Client & Customer focussed?
Do you have a UK driving licence?
If YES, then this may be an exciting opportunity for you to join our management team.
As our Client Liaison you will be the bridge between our clients and our management team.
You will be responsible for all client communications, supporting and assisting them and their customers with their enquiries and queries, as well as producing reports for the management team.
Experience within business to business sales or support would be beneficial for this role.
What youll do:
- Dealing with day-to-day client requests via telephone and or email.
- To produce reports and information packs as required and including daily, weekly and monthly revenue reports.
- Assisting the implementation and completing actions/changes related to sites and clients resulting from meetings, communications and complaints.
- Planning and implementing a regular client meeting cycle to gage satisfaction levels.
- Generate new leads from Client meetings and conversations.
- Ensure site information documentation such as site pictures and site maps are maintained and up to date.
- Managing Contract Data base to track contract expiry dates and seek renewals in due time.
- Continually providing/improving customer focused service to the client
- To maintain good communication and consult regularly with the Management team seeking assistance and agreeing on actions to resolve outstanding major issues
What youll bring:
- You will have previous experience communicating professionally with external stakeholders
- You will have excellent customer service skills
- You will have a positive working attitude
- You will have a valid UK driving licence
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: LeighonSea,England
Start: 25/04/2024
Salary / Rate: £25,000
Posted: 2024-04-25 13:03:03
