Experienced Private Clients Loss Adjuster

Job Type: Full Time, Permanent

Location: South/Southeast

Salary: £Competitive

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.

A career at Sedgwick means experiencing our culture of caring.

It means having flexibility and time for all the things that are important to you.

It’s an opportunity to do something meaningful, each and every day.

It’s having support for your mental, physical, financial and professional needs.

It means sharpening your skills and growing your career.

And it means working in an environment that celebrates diversity and is fair and inclusive.

Experienced Private Clients Loss Adjuster

• Are you experienced in domestic High Net Worth and technical claims and looking for a new challenge?
• Are you a considered individual with a curious mind who can relate to people from all walks of life?
• Can you articulate yourself well in both verbal and written forms?
• Do you have a passion for the delivery of exceptional customer service?
• Do you challenge day to day situations and the norm, yet remain calm under pressure?
• Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer' spark your interest?
• Do you have a valid full UK driving licence?

If the answer is yes, then keep reading as Sedgwick Private Clients are looking for professional, well organised, and dedicated individuals to join our exclusive team of ambitious Loss Adjusters with demonstrable field experience, and who can display the key attributes above to join our South/Southeast Private Clients team.

The Role:

High Net Worth customers typically reside in luxury houses, have high value contents/valuables - the claims therefore are interesting and varied.

We provide a highly personal and unwavering commitment to customer care and if you are interested in joining our team either as an Adjuster or someone who would like to be trained, developed and see progress with their career in this direction we want to hear from you.

These roles will appeal to adjusters experienced in High Net Worth claims.

Our adjusters adopt a mix of site, home and office-based (Redhill) working throughout the week which helps support a healthy work/life balance.

You will be provided a designated geographical area whilst working as part of team and you will assist with other cases as workloads and holidays demand.

You will also be required to engage and work with various internal and external specialists, so excellent communication skills and the ability to coordinate various parties are essential, whilst always ensuring you have kept the customer fully updated at all times.

When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space.  It’s an ideal environment for working alongside and interacting with fellow colleagues.

Whilst you will be comfortable working on your own, you’ll be a core part of our extensive team of adjusters, and you will have dedicated team-based technical and managerial support.

Systems training will be available as required and we will also provide appropriate support for remote (home) working if necessary.

You will have/will be:

• Making good progress towards CILA qualification or ACII.
• Experience as a Loss Adjuster essential.
• Previous HNW experience.
• Ability to manage own caseload, meet targets and service standards.
• Excellent problem solving and communication skills.
• IT proficient.
• Full UK driving licence is essential.
• Good building and construction knowledge would be an advantage.

What will you get for this role?

• Structured programmes with clear timescales & transparent career pathways.
• Fully supported professional qualifications with rewards.
• Truly flexible working.
• Competitive salary.
• You will join an appropriate incentive (bonus) scheme.
• Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential).
• Employee assistance programme for employee wellbeing.
• Life assurance.
• Group Income Protection.
• Private healthcare plan (including pre-existing conditions).
• A Self Invested Personal Pension Scheme.
• Annual leave allowance of 25 days + public holidays.
• Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps.

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the difference they make in the lives of others.

We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model.

If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that.

As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is an Equal Opportunity Employer.