CUSTOMER SERVICE EXECUTIVE / SCHEDULING ASSISTANT
Customer Service Executive / Scheduling Assistant
Location: Ringwood, Hampshire
Salary: £30,000 per annum, plus bonus
Hours: Monday - Friday between 7.30am - 5.30pm
Contract: Full Time, Permanent
Are you an experienced customer service professional with some experience of working with the trades industry? If so, our client could have a fantastic opportunity for you!
They are looking for a Customer Service / Scheduling professional to join their expanding team.
Their continued success in their industry means exciting opportunities for employees!
As a Customer Service Scheduling Executive, you will be required to schedule appointments via call/email/chat for drainage experts to resolve customer drainage issues.
Main Responsibilities:
- Provide excellent customer service in a fast-paced environment.
- Dealing with enquiries from customers via incoming calls/email/webchat.
- Managing multiple tasks, i.e.
multiple web chat conversations at the same time - Diary management / scheduling appointments.
- Speaking with Drainage Engineers to arrange the callout to the customer.
In order to be successful in this role, you need to have the following skills/experience:
- Previous experience working within a fast paced customer service environment.
- Some previous experience in scheduling appointments or managing diaries for Engineer callouts.
- Background working as a tradesman or dealing with tradesman.
- Excellent organisational and communication skills.
- Self-sufficient and proactive.
So, if you are looking for a forward thinking and innovative company where you can reach your full potential, APPLY TODAY!
- Start: ASAP
- Duration: Permanent
- Rate: Up to £30000 per annum + Bonus
- Location: Ringwood, England
- Type: Permanent
- Industry: Customer_services
- Recruiter: The Works Staffing Solutions
- Contact: Talent Sure
- Tel: 01202 296322
- Email: to view click here
- Posted: 2024-03-19 14:26:09 -
- View all Jobs from The Works Staffing Solutions
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