Job Title:   General Manager - Daytime Operations (Food Retail)

Location:  Cambridge, UK

Salary:       £40,000

I am working with thriving food retail business located in the heart of Cambridge, committed to providing exceptional customer service and high-quality products to their valued customers.

The focus here is on freshness, sustainability, and customer satisfaction.

As the brand continue to expand and evolve, I am seeking a dynamic and experienced General Manager to lead these daytime operations and drive the business forward.

Key Responsibilities of The General Manager

• Oversee all aspects of daytime operations, including inventory management, product procurement, and quality control.
• Develop and implement operational strategies to optimize efficiency, minimize waste, and enhance overall productivity.
• Ensure compliance with health and safety regulations, food hygiene standards, and company policies.
• Lead, motivate, and inspire a team of dedicated staff members to deliver exceptional service and achieve performance targets.
• Provide ongoing training, coaching, and feedback to enhance employee skills and foster a culture of continuous improvement.
• Champion a customer-centric approach and always uphold the highest standards of service excellence.
• Proactively engage with customers to understand their needs, address inquiries or concerns, and solicit feedback for continuous improvement.
• Act as a brand ambassador and represent the company positively within the local community and industry networks.

The right General Manager

- Proven experience (5+ years) in a leadership role within the food retail industry, with a track record of success in managing food led operations.

- Excellent leadership and team-building skills, with the ability to motivate and inspire a diverse team of employees.

- Exceptional customer service orientation and a passion for delivering memorable experiences to customers.

- Solid financial acumen, with experience in budgeting, financial analysis, and driving profitability.

- Excellent communication, interpersonal, and problem-solving skills.

Job Title:   General Manager - Daytime Operations (Food Retail)

Location:  Cambridge, UK

Salary:       £40,000