IT and Systems Manager – Hospitality & Retail Technology

London

Salary: £75,000-£85,000

• We are partnering with a growing hospitality group that is looking for an experienced IT and Systems Manager to lead and enhance their technology operations.
• This is an exciting opportunity to join a dynamic organisation at a pivotal time of growth and transformation.

About the Business

Our client operates a diverse and expanding hospitality portfolio, offering premium experiences across multiple locations.

With a strong focus on innovation, they are investing in technology to streamline operations, improve customer engagement, and drive business efficiency.

The Role

As IT and Systems Manager, you will play a crucial role in optimising system efficiency, integrating new technologies, and driving digital transformation across the organisation.

Your responsibilities will include:

• Leading IT Operations – Managing and enhancing the company’s technology infrastructure, ensuring seamless performance across all sites.
• Systems Integration – Overseeing the integration of IT services, including membership, accounting, and events platforms.
• Innovation & Efficiency – Identifying and implementing new technology solutions to enhance business performance and customer experience.
• Stakeholder Management – Collaborating with senior leadership, vendors, and operational teams to align IT strategy with business goals.

Experience:

• Strong background in IT systems, integration, and development.
• Minimum of 4 years of experience in IT management, with a focus on the hospitality or retail industry.
• Excellent problem-solving skills and the ability to work under pressure.
• Experience with Microsoft 365 and cloud-based solutions.
• Ability to manage projects and external vendors.
• Interest in hospitality, events, and luxury goods.

If you're a tech-driven leader looking for an exciting new challenge in hospitality IT, we'd love to discuss this opportunity with you!