COREcruitment

Cluster General Manager

Job Title: Cluster General Manager
Salary: Negotiable
Location: Amsterdam, Netherlands

This lifestyle hospitality group that offers hybrid accommodationis looking for a Cluster General Manager lead their teams!

As Cluster General Manager, you’ll lead operations across multiple properties, ensuring exceptional guest experiences, strong commercial performance, and a vibrant team culture.

You’ll work closely with central teams while maintaining the autonomy to bring local creativity and leadership to your region.

Key Responsibilities


  • Lead the delivery of seamless, soulful guest experiences across all locations.


  • Collaborate with local partners to bring the neighborhood into the guest journey.


  • Act as point of contact for guest service escalations and ensure brand standards are consistently met.




  • Inspire, recruit, and develop high-performing, locally empowered teams.


  • Foster a culture of curiosity, accountability, and hospitality excellence.


  • Manage performance, lead training initiatives, and support ongoing development across all properties.




  • Drive occupancy, revenue, and profitability through smart collaboration with Sales and Revenue teams.


  • Review performance metrics (P&L, NPS, guest feedback, etc.) and implement improvement plans.


  • Adapt commercial strategies to local trends and guest profiles.




  • Oversee daily operations, compliance, and safety across all sites.


  • Ensure outsourced services align with service-level expectations.


  • Contribute to new openings and mobilizations within the region as required.


About You


  • Proven experience in hospitality leadership, ideally across multiple sites.


  • Familiar with the Dutch market and its commercial landscape.


  • Naturally people-focused, with a hands-on leadership style.


  • Comfortable using technology to improve guest and team experiences.


  • Creative, entrepreneurial, and driven by delivering high standards.

  • Proficiency in Dutch is necessary

Job Title: Cluster General Manager
Salary: Negotiable
Location: Amsterdam, Netherlands

If you would like to have more information about the role, please apply or send your cv to maria@corecruitment.com

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