Telecom System Engineer

Telecom Systems Engineer

20% Field based role with remainder office based near Huddersfield

Context Recruitment are excited to offer an opportunity to join a leading IT service provider as a Telecom Systems Engineer.

The successful candidate will play a crucial role in the installation, configuring and maintenance of telephony systems for clients.

Your expertise will ensure seamless communication services and optimal performance.

This privately-owned IT service provider is a business of the year winner and have an excellent reputation for providing a broad range of products and services across Telephony, Data Connectivity & Mobile to both direct and indirect customers.

Key responsibilities:

• Install, configure and troubleshoot hosted telephony and telecom equipment including switches, routers


• Collaborate with cross-functional teams to ensure seamless integration of telecom systems


• Perform routine maintenance, upgrades and repairs on field equipment


• Test and validate telephony installations to meet quality standards


• Respond promptly to service requests and resolve technical issues in a timely manner


• Conduct network testing and performance evaluations


• Provide technical support to clients and end-users


• Document all field activities, including site visits, equipment installations and maintenance tasks

Required skillset:

• Knowledge of hosted telephony systems, protocols and standards


• Previous telephony installation experience required.
  
  (Flexible on vendor experience; Zillion, NFON, 8x8, Mitel, Avaya, 3CX - training given)


• Relevant qualifications such as CCNA are advantageous


• Cisco Meraki experience is desirable


• Must be confident with client interaction

Please note, this predominantly a field based role therefore, full driving license is required.

Up to £32k DoE + 6k Car Allowance and Mileage