Hire Desk Coordinator

We're looking for a proactive and organised Hire Coordinator to join a well-established, company and close knit team.

If you thrive in fast paced environments and enjoy juggling priorities, this role offers excellent training, great team culture, and the opportunity to make a real impact.

The Role:
As Hire Coordinator, you'll be the first point of contact for hire enquiries.

You'll handle incoming calls and emails, provide quotes, coordinate logistics, and ensure a smooth, efficient customer journey from start to finish.

Key Responsibilities for the Hire Coordinator:

• Respond to inbound hire enquiries and convert them into bookings


• Open new customer accounts and handle scheduling


• Liaise with drivers, internal departments, and customers


• Manage off-hire requests, POD queries, and documentation


• Maintain accuracy while working at pace


• Use internal systems confidently and keep records up to date

Why Apply:

• Full 12-week onboarding and training programme


• Friendly team with a great work ethic - bonus targets are consistently hit


• Supportive, solutions-focused environment

What We're Looking For:

• Previous experience in a hire desk, scheduling or coordination role


• Calm under pressure with a natural ability to prioritise and multitask


• Attention to detail and pride in getting things right


• Confident, down to earth, and great at problem solving


• Strong communication and system skills

Benefits:

• £27,500 salary plus quarterly team bonus and annual bonus


• 26 days holiday plus 8 bank holidays


• Pension, life assurance, and staff discounts


• Career development opportunities


• Full-time, site-based role


• Monday to Thursday, 8:30am to 5:00pm | Friday, 8:30am to 4:30pm