Join a proactive technical support team delivering world-class service across secure satellite networks, complex IT systems, and customer-facing tech.

You’ll play a key part in 1st and 2nd line support while helping drive improvements in system processes and fault resolution.

What You’ll Do:

- Troubleshoot IP, RF, routing, and infrastructure issues
- Support enterprise IT and satellite connectivity platforms
- Work with security tools, backups, virtual environments, and telephony systems
- Monitor network alerts, resolve incidents, and escalate where needed
- Share knowledge and support junior engineers across shifts

Ideal Background:

- Experience in NOC, technical support, or IT/satellite engineering
- Comfortable with problem-solving under pressure
- Excellent communication and documentation skills
- Desirable: knowledge of Inmarsat, VSAT, or defence-related systems

What’s On Offer:

- Permanent, full-time position based from Surrey
- Competitive salary + annual bonus (based on company and personal performance)
- Pension scheme matched up to 7.5%
- 25 days holiday + bank holidays
- Free on-site parking
- Opportunities for global travel and technical training

If you're technically curious, customer-focused, and ready for a hands-on support role with international reach, this is the position for you.