IT and Facilities Manager

IT and Facilities Manager Chancery Lane, London Full-time up to £40k

Working Pattern: Hybrid - 3 days on-site (Tuesday-Thursday), 2 days remote (Monday & Friday)
Reporting to: Finance and Office Manager
Salary: Competitive, dependent on experience
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About the Organisation
Our client is a long-established, highly respected legal publishing and reporting body.

With a central London office and a hybrid work environment, they play a vital role in supporting the legal profession through the dissemination of case law and legal materials.

They offer a collaborative and people-focused culture, with a strong commitment to quality and public service.
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The Role
We are seeking a proactive, people-oriented IT and Facilities Manager to join a small but busy finance and operations team.

You will act as the bridge between staff, the organisation, and third-party suppliers—ensuring smooth IT delivery and safe, effective office operations.
This is a hands-on, varied role ideal for someone who thrives on problem-solving, enjoys engaging with stakeholders at all levels, and is comfortable balancing both strategic planning and day-to-day operational support.
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Key Responsibilities
IT Management & Support
, Act as the internal lead for IT across the organisation
, Manage third-party IT providers and ensure a robust, secure system
, Provide support for systems including Office 365 and SharePoint
, Lead IT training and staff development
, Ensure data protection and cybersecurity protocols are in place
Facilities Management
, Oversee office maintenance and all facilities-related contracts
, Ensure statutory compliance with health and safety regulations
, Manage key holder responsibilities and site access
, Liaise with service providers (cleaning, HVAC, alarms, etc.)
Strategic and Operational Delivery
, Develop and manage annual plans for IT and Facilities
, Identify risks and maintain the operational risk register
, Report on projects and performance to senior leadership
, Contribute to continuous improvement across systems and services
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Candidate Profile
Essential:
, Educated to degree level and Microsoft Certified
, Significant experience with Office 365 and SharePoint
, Strong knowledge of IT security and data protection
, Demonstrated experience managing third-party suppliers
, Excellent communication and interpersonal skills
, Proven ability to train and support non-technical users
, Strong organisational and problem-solving skills
, Willingness to work flexibly, including occasional out-of-hours work
Desirable:
, ITIL (minimum Foundation Level)
, PRINCE2 certification or equivalent project management experience
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What's on Offer
, A hybrid working structure promoting work-life balance
, The opportunity to work within a mission-driven, professional environment
, A role where you can make a visible impact across IT and operations

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