COMMERCIAL ACCOUNT HANDLER
BIRMINGHAM
SALARY up to £40,000 DoE PLUS HYBRID WORKING

A well-established Birmingham-based insurance broker is expanding its team and is looking for a Commercial Account Handler to join and support the commercial insurance team.


In this role, you will assist Account Executives by managing client portfolio requests such as mid-term adjustments, renewals, and general client queries.

You'll work with mid-market and corporate clients, handling policies typically starting from around £15,000.


You will act as a key point of contact for clients, so strong communication skills and the ability to respond promptly and professionally to queries are essential.

• 25 days holiday plus Christmas and Bank Holidays


• Healthcare package


• 3x death in service cover


• Car parking facilities


• Bonus scheme


• Study payment and study leave support


• Corporate membership paid


• Hybrid working: typically 2 days home, 3 days in office

• Supporting Account Executives with client management and portfolio maintenance


• Liaising with clients and insurers to resolve queries


• Assisting with mid-term adjustments and renewal processes


• Preparing renewal documentation and reports for review


• Building and maintaining positive client relationships


• Handling day-to-day account administration tasks

• Experience in an Account Handler or similar customer-facing role within commercial insurance or financial services


• Exposure to commercial insurance policies, ideally mid-market clients


• Strong organisational and communication skills


• Commitment to gaining industry qualifications (Cert CII preferred, with willingness to work towards DipCII)


• A proactive and client-focused approach

We are currently shortlisting for interview.

If you are an ambitious insurance professional seeking a new opportunity to develop your career, please apply today!

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