An exciting opportunity has arisen for a Customer Service Coordinator to join our client, a leading independent sewage treatment specialist serving businesses, local authorities, charities, and residential customers across Southern England.

As a Customer Service Coordinator, you will coordinate and allocate maintenance tasks to engineers using scheduling software.

This full-time role offers salary range of £25,000 - £28,000 and benefits.Ideally, you will have some accounts experience especially with Xero (full training provided)

You will be responsible for:



* Handle and route incoming calls promptly, ensuring a professional and courteous response.


* Process purchase invoices and accurately maintain service and financial records.


* Organise and manage calendars, arranging appointments and service schedules.


* Support basic bookkeeping functions using Xero


* Prepare and update documents, spreadsheets, and presentations using Microsoft Office tools.


* Deliver general administrative support across multiple departments as required.


What we are looking for:



* Previously worked as a Service Administrator, Service Coordinator, Operations Coordinator, Operations Administrator, Accounts Administrator, Support Coordinator, Scheduler, Planning Administrator, Office Administrator, Engineering Administrator, Contracts Administrator, Technical Administrator, or in a similar role.


* Ideally have 2 years of experience in customer service and 1 year in scheduling.


* Ideally, you will have some accounts experience especially with Xero (full training provided)


* Skilled in using Microsoft Office applications (Word, Excel, PowerPoint).


* Excellent telephone manner and interpersonal skills.


* Experience in scheduling and accounting software would be preferred.


What's on offer:



* Competitive salary


* Company pension scheme


* Free on-site parking


Apply today - this is a fantastic opportunity to join a supportive and professional team!

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003