Operations Manager – Northwest (QSR)

Up to £65,000 | multi-site

We’re working with a QSR brand that is growing fast.

There is real momentum, plenty of attention, and a lot happening at once.

Because of that, they are looking for a strong Operations Manager to take ownership of the Northwest.

This is a genuinely hands-on role.

Things move quickly, not everything is perfect yet, and that is exactly why this position exists.

The playbooks are not all written.

They need writing.

Processes need tightening.

Standards need embedding.

Teams need leading.

You will oversee a mix of company-owned and franchise sites, so you need to be comfortable operating in both environments.

What you will be doing

• Owning day-to-day operations across multiple QSR sites in the North West
• Leading, coaching and supporting site managers and franchise partners
• Building and improving operational processes, not just following them
• Driving standards, consistency and performance across the estate
• Spotting issues early and fixing them before they escalate
• Using data, systems and common sense to drive results
• Acting as a clear and confident link between head office and the field

What they are looking for

This role suits someone who:

• Has multi-site QSR experience or comes from a very fast-paced hospitality environment
• Is tech-savvy and comfortable using data and systems
• Is highly organised and follows things through
• Enjoys an environment where things are still being built
• Sees challenges as part of the job, not a blocker
• Can lead, influence and hold people accountable without being heavy-handed
• Is happy to roll their sleeves up when needed

You do not need everything neatly laid out.

You are comfortable figuring things out as you go.

The offer

• A genuine opportunity to shape how a fast-growing QSR brand operates
• Real autonomy, responsibility and influence
• Exposure to both company-owned and franchise models
• Salary up to £65,000 for the right person