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The expert, sizeable, and market leading IP arm of an exceptional law firm seeks a Trade Mark Formalities Manager within their central London base.
If you have a wealth of experience in Trade Mark Formalities, currently in a leadership role, or, looking to make that next significant career move, then this Trade Mark Formalities Manager role should not be overlooked!
You'll be warmly welcomed into the impressive London IP team who work closely with a plethora of innovative clients from small start-ups to iconic global brands across an expanse of sectors.
Seamlessly growing and managing the Trade Mark formalities team, it's essential that you are at ease working independently as well as part of a team.
Preferably, CITMA qualified with a minimum of 5 years' experience within a Trade Mark focused environment, an overview of your daily duties includes leading and developing the Trade Mark formalities team and carrying out all aspects of trade mark formalities matters such as inbox communications, recording and monitoring deadlines and renewals.
Additionally, as a skilled Trade Mark Formalities Manager, you'll be responsible for undertaking projects that enhance the practice workflow and elevate the client experience.
It's vital that you can naturally build strong relationships both internally and externally, possess excellent interpersonal skills and can lead by example.
What awaits is an outstanding opportunity within a diverse and inclusive environment where your career development will be championed!
To discover more on this Trade Mark Formalities Manager role, then please do contact Clare Humphris confidentially on 0113 467 7112 or via: clare.humphris@saccomann.com
Sacco Mann offer £200 if we successfully place someone you recommend to us so if this role isn't quite right for you but might be for a colleague, friend or peer, please do put us in touch!
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Type: Permanent Location: London, England
Posted: 2025-04-16 11:22:45
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of his/her assigned region which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing all regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will be the region's liaison and will coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and improve customer relationships and provide face-to-face business support and service.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure effective two-way communication and positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to provide support to regional resources (including rooftop projects).
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region.
Depending on the region's sales volume, personnel can range from 10 to over 100. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve and engage appropriate HR or WTI management promptly.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage regional financial data, including but not limited to identifying trends, correcting utilization, and addressing gross margin and/or operating income issues.
Review individual job financials and make changes as needed to correct poor performance and prevent future repetitive issues.
Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's achievement of goals.
Develop workforce planning, recruiting, and retention strategies to maintain the optimum performance of the region. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the regional team. Facilitate a culture of teamwork and excellence amongst the region as well as the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the ManagedAsset team to facilitate and foster support of national accounts as designated.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as directed by the Vice President, WTI. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Ability to travel 50-75%, depending on the season, to any required location within the US, and possible international travel. Must reside within the designated region unless approved by VP, WTI. Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-04-05 15:12:03
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-05 15:12:00
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of his/her assigned region which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing all regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will be the region's liaison and will coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and improve customer relationships and provide face-to-face business support and service.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure effective two-way communication and positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to provide support to regional resources (including rooftop projects).
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region.
Depending on the region's sales volume, personnel can range from 10 to over 100. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve and engage appropriate HR or WTI management promptly.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage regional financial data, including but not limited to identifying trends, correcting utilization, and addressing gross margin and/or operating income issues.
Review individual job financials and make changes as needed to correct poor performance and prevent future repetitive issues.
Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's achievement of goals.
Develop workforce planning, recruiting, and retention strategies to maintain the optimum performance of the region. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the regional team. Facilitate a culture of teamwork and excellence amongst the region as well as the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the ManagedAsset team to facilitate and foster support of national accounts as designated.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as directed by the Vice President, WTI. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Ability to travel 50-75%, depending on the season, to any required location within the US, and possible international travel. Must reside within the designated region unless approved by VP, WTI. Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-04-05 15:11:44
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-05 15:11:28
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An exciting opportunity has arisen for a PMO Analyst to join a prestigious foreign bank based in the heart of Central London.
This is an office-based role offering excellent benefits, salary up to £35,000 and the chance to contribute to high-impact projects within a dynamic financial services environment.
As a PMO Analyst, you will play a vital role in supporting project governance, reporting, financial tracking, and resource planning within the Project Management Office.
You will work closely with project managers and stakeholders to ensure project delivery aligns with regulatory expectations and internal standards.
You will be responsible for:
* Support the implementation of project governance frameworks and maintain compliance with internal project delivery standards.
* Prepare high-quality reports, dashboards, and presentations for senior stakeholders.
* Track project budgets, forecasts, and resource allocations, highlighting risks and variances.
* Maintain accurate and up-to-date documentation including schedules, risk logs, and change registers.
* Monitor project performance metrics and analyse trends to support continuous improvement.
* Coordinate stakeholder communications and facilitate project reviews and lessons-learned sessions.
* Administer project management tools (e.g., MS Project, JIRA, Trello, Power BI) and provide user support.
* Assist in the development of PMO standards, templates, and tools to enhance delivery capability.
What we are looking for:
* Previous experience as a PMO Analyst, Project Support Analyst, Governance Analyst, Project Coordinator, Project Analyst, Project Monitoring Analyst, Project Control Analyst or in a similar project support role.
* Possess experience in working in bank or financial firm.
* Strong understanding of project management methodologies such as Agile, Waterfall, or Hybrid.
* Bachelor's degree in Business, Project Management, or related field.
* Skilled in project management and reporting tools such as MS Project, JIRA, or Power BI.
* Strong attention to detail and excellent organisational and time management skills.
* A project management certification (e.g.
PRINCE2, PMP, AgilePM) is desirable but not essential.
What's on offer:
* Competitive salary
* Discretionary annual bonus
* Excellent pension and private medical insurance
* Life assurance
* Gym membership contribution
* Season ticket loan
* Career development within a highly respected financial institution
Apply now for this exceptional PMO Analyst opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: Central London, England
Start:
Duration:
Salary / Rate: £35000 Per Annum
Posted: 2025-04-03 17:33:46
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Holt Executive has partnered with a leading satellite communications provider, offering secure voice & data services to a global customer base.
They also provide integrated IT & engineering solutions across maritime, enterprise, defence & government sectors.
Our partner is seeking an Telecommunication Billing Manager to manage and oversee the UK monthly billing cycle, including detailed management reporting.
This role involves leading the UK Airtime Billing team, handling daily airtime activities, and coordinating with internal and group teams.
A strong understanding of products and services as they relate to billing and should be able to produce and analyse airtime reports to support senior management.
As the subject matter expert for NIBS, INSIGHT provisioning, and third-party airtime systems, you will ensure that all billing and provisioning requests are resolved efficiently.
Additionally, you will provide support to other airtime teams across the group, ensuring consistency in processes and reporting.
This role is crucial for maintaining accurate billing and effective management of airtime processes, contributing to overall operational excellence.
Key responsibilities, skills, and experience for the Telecommunication Billing Manager:
- Oversee and manage information across NIBS and various systems related to order provisioning, customer accounts, billing profiles, and rates.
- Maintain and ensure the accuracy of the airtime billing database (NIBS).
- Process internal and external requests for service activations, deactivations, and package changes, including advising on any Early Termination Fees.
- Understand and manage airtime processes to ensure timely execution.
- Handle monthly billing cycles, including configuring provisioning requests, performing daily or weekly checks for errors, and resolving issues before billing runs.
- Manage invoice processing within the designated timeframe, ensuring accuracy before approval and final issuance to customers.
- Address and resolve queries promptly and extract analytical reports for billing and activation.
- Oversee the Freshdesk ticketing system, ensuring all tickets are managed, categorized, and resolved within SLA.
- Process prepay voucher sales orders, invoices, and voucher deliveries.
- Liaise with customers, suppliers, and internal teams to ensure accurate and timely completion of processes.
- Provide support and training on internal systems and modules to both internal and external teams.
- Approve incoming supplier invoices and coordinate with the finance team.
- Handle complaint escalation and management.
- Participate in the wider banking team to approve invoices according to Delegation of Authority procedures.
If your qualifications and experience align with this Telecommunication Billing Manager opportunity, we encourage you to submit your CV to info@holtexecutive.com for consideration. ....Read more...
Type: Permanent Location: Surrey,England
Start: 03/04/2025
Salary / Rate: Competitive
Posted: 2025-04-03 11:15:25
