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Content & UX Intern

Content Lead & UX Intern
£28,000 per annum | 1 Year Contract | Fully Remote

This is an exciting time to join our busy Digital Team at Make UK, as our business transitions into a deeper world of UX implementation.

As Content Lead & UX Intern, you will be responsible for delivering usability improvements across content and tools on our company website.



You'll be supporting the UX Manager and wider digital team in updating and upgrading the current website content and updates using our Sitecore CMS system.

Supported by the UX Manager, you'll be laser-focussed on the content and UX of our website, working closely with our stakeholders to ensure our outstanding content works as hard as it can to engage and excite our audiences.



Using data, insight and best practice around UX, you'll build and design key enhancements and improvements, soliciting feedback and testing them in our UAT environment.

You'll be guided by best practice and by our UX Manager to ensure our website is easy to use and supports our goals of achieving important commercial outcomes and excellent user engagement.




Responsibilities



  • Build pages and upload content to ensure we deliver a high standard of content and digital products across our website on a regular basis.

    This will include project work as well as the continuous improvement and BAU tasks.

  • Work from wireframes and prototypes for key areas of the company website based on what our business and our users need.

  • Use data and insight to test new designs to ensure best in class UX, and as high as possible ROI from our digital content.

  • Support a wide variety of projects across the organisation, acting as the go-to person for the uploading new content to our website, supporting the team on best practice UX and design.

  • Communicate proactively with stakeholders on all levels

  • Confidently influence internal and external stakeholders by positively educating the benefit or digital application

  • Take responsibility for your projects and communicate updates and improvements to stakeholders efficiently.

  • Manage your own projects, able to prioritise workloads and meet tight deadlines.



Person Specification



  • Hold/working towards UX qualification - Degree, HND, Diploma.

  • Passionate about UX, familiar with the best practice UX design and testing.

  • Background in design, with some experience of digital desirable.

    Experience in/awareness of design and digital tools (e.g.

    CMS, Figma, Photoshop, Miro)






  • Understanding of basic coding, willing to develop your skills here

  • Experience of working with CMS platforms - competent to build a library of training material and videos to ensure the team can gain from your learning.

  • Confident using data and insight to inform design decisions so that users of the website stay for longer on the website.



Ideal Candidate



  • Desire to be part of a mixed-discipline digital team

  • Keen to learn about the ways in which UX fits into the wider digital landscape of an organisation.

  • Strong communicator, assertive with resilience, able to manage demanding stakeholders, who need to be heard, educated, and responded to is crucial.

  • A strong use of initiative, able to be proactive to project management and problem solving.


  • Excited by the opportunity to increase your experience and skills in UX, and be part of the influence and education of a great business.



Wish to Apply?
Send a copy of your CV to Anna Curtis at Insignis Talent -