An exciting opportunity has arisen for a Parts Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.

This full-time role offers basic salary £28,000 - £32,000, OTE £36,000 and benefits.

As a Parts Advisor, you will be the key link between customers and parts supply, ensuring efficient service while maximising sales opportunities.

You will be responsible for:



* Handle all parts enquiries via phone, email and in-person interactions.


* Use electronic parts catalogues to correctly identify and source components.


* Identify opportunities to upsell and promote special offers.


* Process orders efficiently while maintaining accurate stock records.


* Deliver outstanding service to both trade and retail customers.


* Follow all payment handling and financial procedures correctly.


* Maintain accurate customer records in the CRM system.


What we are looking for:



* Previously worked for 2 years as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Automotive Parts Specialist, Automotive Parts Consultant or in a similar role.


* Skilled in computer software, including EPCs & Kerridge.


* Excellent customer service and sales skills.


* Team player with strong communication abilities.


Shifts:



* Monday - Friday: 9:00am - 6:00pm


* 1 in 3 Saturdays: 7:00am - Noon


What's on offer:



* Competitive salary


* 30 days holiday including bank holidays


* Employer Statutory Pension Scheme


* Free Class IV MOT per year


* Mental Health First Aiders


* Referral bonus


* Personal Accident Scheme


* Corporate uniform provided


* Cycle to work scheme


Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.