Venue Experience Director – Maternity Cover, London, £119,000 Pro Rata

A leading sports and entertainment organisation is seeking a dynamic Venue Experience Director to oversee guest experience strategy and operations at a major venue in London, covering a 6-9 month maternity contract.

The Role:

• Drive exceptional guest satisfaction and deliver memorable experiences.
• Lead and inspire cross-functional teams to ensure operational excellence.
• Oversee partnerships with key service providers, ensuring quality and innovation.
• Use data insights and operational expertise to enhance the overall visitor journey.
• Manage budgets, plan large-scale events, and ensure smooth delivery across all touchpoints.

The Ideal Candidate:

• Senior leadership experience in sports, hospitality, or leisure sectors.
• Proven track record of shaping and delivering premium guest experiences.
• Strong commercial and operational acumen, with experience managing large teams.
• Excellent stakeholder management and project leadership skills.
• Passion for creating engaging, high-quality environments for diverse audiences.

If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot com

Marlene@corecruitment.com