ServiceNow Technical Consultant

We are looking for a skilled ServiceNow Technical Consultant to join our dynamic team in Cape Town.

This role is ideal for professionals with hands-on experience configuring, developing, and implementing ServiceNow solutions across multiple modules, who are eager to work in a collaborative, client-focused environment.
Key Responsibilities

- Configure, customise, and implement ServiceNow solutions across ITSM, ITOM, CSM, HRSD, ITBM, and other modules.
- Develop workflows, business rules, integrations, and custom applications tailored to client requirements.
- Collaborate with functional consultants and clients to translate business requirements into technical solutions.
- Conduct solution testing, troubleshooting, and validation to ensure high-quality deliverables.
- Support upgrades, migrations, and enhancements on the ServiceNow platform.
- Provide guidance and mentoring to junior developers and team members.
- Ensure compliance with best practices, ITIL guidelines, and client standards.

Required Skills & Experience

- 3+ years’ hands-on experience as a ServiceNow Developer or Technical Consultant.
- Strong experience in configuration, scripting, and development within ServiceNow.
- Experience with integrations (REST, SOAP, Integration Hub) and API development.
- Familiarity with ServiceNow modules: ITSM, ITOM, CSM, HRSD, ITBM, or related.
- ServiceNow Certified System Administrator (CSA) required.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and collaboratively in a client-facing environment.