Nexthink Specialist - Abu Dhabi

Linking Humans is working with a global enterprise to recruit a Level 2 NOC Engineer with specialist expertise in Nexthink.

If you're passionate about monitoring, automation, and proactive end-user experience management at scale, this could be your next move.

The Role As a key member of the operations support team, you’ll play a critical role in maintaining, optimising, and advancing the organisation’s digital end-user monitoring and experience strategy using Nexthink and related technologies.

You’ll support real-time infrastructure monitoring, integration with enterprise platforms, develop automations, and lead advanced troubleshooting across a complex enterprise landscape.

This role is based on-site during business hours and includes participation in a 24/7 on-call rotation for escalated support needs.

What You\'ll Be Doing

- Manage and support Nexthink in a high-availability, enterprise-grade production environment

- Design, implement, and fine-tune dashboards, reports, alerts, and proactive monitoring capabilities

- Lead platform upgrades, patching, automation, and health checks

- Integrate Nexthink with major platforms such as ServiceNow, ScienceLogic, Dynatrace, Azure, AWS, VMware, and Office 365

- Create and manage custom PowerShell scripts and workflows

- Monitor and analyse logs, events, and business service KPIs

- Ensure end-to-end visibility across client devices, virtual infrastructure, and critical applications

- Contribute to incident resolution, root cause analysis, and service improvement

- Participate in project workstreams and collaborate across infrastructure and cybersecurity teams

What We\'re Looking For

- Minimum 5 years' experience in enterprise IT environments with a focus on digital end-user infrastructure

- At least 5 years of hands-on expertise in Nexthink platform management, including design, customisation, integration, and automation

- Advanced knowledge of scripting (PowerShell), monitoring tools, and log analytics

- Proven ability to work across large-scale environments involving Windows, Linux, virtualisation (VMware, NSX), cloud platforms (Azure, AWS), containers, and enterprise networks

- Experience integrating Nexthink with monitoring and ITSM tools (e.g.

ServiceNow, ScienceLogic, SolarWinds, etc.)

- Deep understanding of infrastructure operations, digital experience management, and monitoring best practices

- Strong communication and problem-solving skills

Preferred Certifications

- Nexthink Professional Certification (mandatory)

Additional Notes

- This is an on-site operational support role

- Participation in an after-hours on-call rotation is required

- Candidates must have a strong sense of ownership, accountability, and a proactive mindset

If you're a Nexthink expert ready to make an impact in a fast-moving enterprise environment, we’d love to speak with you.